Questronix Corporation

1. Participate in the full development life cycle of web applications. 2. Write clean, maintainable, and efficient code (ReactJS, NodeJS, Django) 3. Collaborate with other team members to design and implement new features. 4. Learn and implement new technologies and best practices. 5. Understand and adhere to industry standards and guidelines. 6. Troubleshoot and debug issues as they arise. 7. Participate in code reviews to ensure code quality.

Responsible for overseeing the delivery of services to clients, ensuring they meet quality standards and contractual agreements by managing teams, monitoring performance metrics, maintaining client relationships, and resolving any service-related issues to guarantee high customer satisfaction; essentially acting as the primary point of contact for service delivery operations. Key responsibilities of a Service Delivery Manager: • Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. • Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service delivery. • Team Leadership: Leading and motivating service delivery teams, assigning tasks, and providing coaching and support to ensure optimal performance. • Performance Monitoring: Defining key performance indicators (KPIs), tracking service delivery metrics, and analyzing data to identify areas for improvement. • Issue Resolution: Managing escalations, investigating service disruptions, and coordinating timely resolution of client issues. • Reporting and Communication: Preparing regular performance reports for stakeholders, including client updates on service delivery status and key metrics. • Process Improvement: Identifying opportunities to optimize service delivery processes, implementing changes to enhance efficiency and effectiveness. • Budget Management: Monitoring service delivery costs, identifying potential cost-saving measures, and managing budgets within allocated limits. • Stakeholder Management: Collaborating with cross-functional teams across the organization to ensure alignment with service delivery objectives.

Responsible for supporting client’s requirement specially in loans aspect. Will help develop and implement and support solutions that improve efficiency, profitability, and customer experience, by gathering requirements, designing processes, and collaborating with various stakeholders to ensure projects align with strategic objectives. Key responsibilities of a banking business analyst may include: • Requirements Gathering: Eliciting, analyzing, and documenting detailed business requirements from stakeholders across different banking functions like lending, deposits, wealth management, etc., through interviews, workshops, and data analysis. • Process Analysis: Mapping out existing banking processes, identifying bottlenecks and areas for improvement, and proposing solutions to optimize operations. • Data Analysis: Analyzing large datasets to identify trends, patterns, and insights to inform decision-making and business strategy. • Project Management Support: Collaborating with project teams to define project scope, timelines, and deliverables, ensuring projects are completed on time and within budget. • Business Case Development: Creating comprehensive business cases to justify new initiatives, including cost-benefit analysis and ROI calculations. • System Implementation: Working closely with IT teams to translate business requirements into functional specifications for new systems or system upgrades. • User Acceptance Testing (UAT): Participating in testing phases to ensure new systems meet business needs and user expectations. • Reporting and Presentation: Preparing reports and presentations to communicate findings and recommendations to senior management. • Compliance and Regulatory Analysis: Staying updated on banking regulations and ensuring business solutions comply with relevant laws. Required Skills and Qualifications: • Strong analytical skills: Ability to collect, analyze, and interpret complex data to draw meaningful conclusions. • Business Acumen: Understanding of banking operations, products, and services, including knowledge of key financial metrics. • Communication Skills: Excellent written and verbal communication skills to effectively interact with stakeholders at all levels. • Requirement Gathering Techniques: Experience with elicitation methods like interviews, workshops, and document analysis. • Problem-solving skills: Ability to identify root causes of issues and develop effective solutions. Specializations within Banking Business Analyst Roles:

A Project Manager is responsible for: Conducting project scope from the Client and Internal Management. Working with sales, pre-sales, post-sales, and partners to lead project team in service delivery. Building project plans and statements of work. Tracking the project status and report to Client and Internal Management. Managing tasks, milestones, and goals. Delivering projects on time and on budget. Ensuring customers' satisfaction from project initiation until project closure Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope. Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope. Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure Proactively managing changes in project scope, identify potential crises, and devise contingency plans.

We are seeking for experienced IT Project Manager to join our team at Questronix Corporation. As an IT Project Manager, your responsibilities will include ensuring that our IT project is completed on time, within scope, and within budget. You will be a hands-on leader and oversee the whole project cycle, including initiation, planning, execution, monitoring, control, quality assurance, and closeout. We are located at Makati but this position is a hybrid role implying that some work from home is acceptable. Senior Project Managers must develop a plan of action to get a project completed, working across offices to ensure their needs and wants are included within the confines of the project and budgetary restrictions. Senior Project Managers may have the following duties: Develop project plans that identify resource and budgetary needs Host project meetings at least once a week with team and managers Provide feedback, advice, project updates and encouragement to team members Manage deadlines and push the team to ensure timeliness Coordinate with vendors and suppliers as needed Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Performs other duties as assigned

TeleMarketing and Lead Generation Campaign: Lead Generation Campaign, specifically the following: Oversees and monitors the implementation of the telemarketing program of the department. Ensures that leads generated from the campaign are adequately evaluated. Ensures that sales lead generated from the campaign programs are endorsed accordingly to the sales department. Digital Marketing: Designs and maintains social media presence of company. Identifies trends and insights and optimize spend and performance based on the insights. Collaborates with internal teams to create landing pages and optimize user experience. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Internal Events: Organizes events being undertaken by the company which are not promotional in nature whenever necessary.

Responsible for the Automation solution business in the company based on Questronix products Responsible for the Automation quota targets within the company To develop opportunities for Hybrid Cloud and Integration Platform solutions based on Questronix range of products To be the main contact person with partners on Hybrid Cloud and Integration Platform solutions. Responsible for the technical solution design to address client requirements. Solution Manager in this job role will have expertise in one or more Automation solution areas. Examples include: Business Automation: Enterprise Resource Planning, Customer Relationship Management, Human Capital Management, Robotic Process Automation and IT Automation: Workflow, IT Process Automation, Infrastructure Automation. To develop a technical and financial proposal based on the technical solution, bill of materials, pricing etc in coordination with partners and the company account manager To develop a technical presentation and present to the client the proposed solution Adhere to standard solution architecture methodologies in coming up with a solution, such as adhering to guidelines (e.g. onshore/offshore roles, deal margins), and review process

Ensures sales generation and achievement of quota. Understand business process and IT plan. Establishes a relationship with existing and new clients through regular visits and telephone calls. Maintains close coordination to ensure achievement of sales target. Prepares pipeline report on regular and timely visits.