Our group of companies range from services, localization, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

Job Title: Sales Lead 
Industry: Professional Services 
 
Role Overview 
The Head of Sales is responsible for driving sustainable revenue growth by defining and executing sales strategy, building scalable sales processes, and expanding market reach across existing and new service offerings. This role requires a strategic leader who can operate at both the executive and execution levels—shaping commercial direction while actively enabling and elevating the sales team. 
The ideal candidate brings strong experience in selling professional services, understands consultative and solution-based selling, and has a proven track record of building high-performing sales organizations. 
Key Responsibilities 
Sales Strategy &amp; Revenue Growth

Develop and execute comprehensive sales strategies to expand revenue across existing and new service lines.

Identify and create new avenues for revenue expansion, including new offerings, pricing models, and go-to-market approaches.

Own revenue targets and forecasting, ensuring predictable and scalable growth.

Sales Process &amp; Execution

Design, implement, and continuously refine end-to-end sales processes to improve conversion rates, deal velocity, and pipeline quality.

Establish clear sales methodologies, performance metrics, and reporting frameworks.

Partner with marketing, delivery, and leadership teams to ensure alignment from lead generation through service delivery.

Market Expansion &amp; Network Development

Expand sales networks and strategic relationships to open new channels for selling current and future services.

Develop partnerships, alliances, and referral channels that accelerate market penetration.

Represent the company in industry events, client meetings, and strategic negotiations.

Team Leadership &amp; Enablement

Recruit, train, coach, and mentor the sales team on effective consultative selling techniques.

Build a performance-driven sales culture focused on accountability, collaboration, and continuous improvement.

Implement sales training programs, playbooks, and best practices to elevate individual and team performance.

Client &amp; Opportunity Development

Personally engage in high-value or complex sales opportunities, supporting deal structuring and closing when required.

Ensure a strong understanding of client needs, translating them into tailored service solutions.

Maintain long-term client relationships to drive repeat business and upsell opportunities.

 
Required Qualifications

Proven experience in a sales leadership role within professional services, consulting, or a related industry.

Demonstrated success in creating and executing sales strategies that drive measurable revenue growth.

Strong background in building and implementing scalable sales processes and KPI’s.

Experience expanding sales networks, partnerships, and new market channels.

Proven ability to train, coach, and lead sales teams to consistently improve performance.

Excellent communication, negotiation, and executive-level presentation skills.

Experience in handling B2B accounts.

Experience in multilateral government agency and organizational partnerships is a BONUS.

 
Key Competencies

Strategic and commercial mindset

Consultative selling expertise

Process-driven execution

Strong leadership and coaching ability

Data-driven decision making

Relationship and network building

Sales Lead

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

<ul>
	<li>The Technical Lead will be responsible for leading, developing, mentoring, auditing, and overseeing the daily operations of the Software Development team.</li>
	<li>As a Technical Lead, you will be managing the key projects of the Tech, Product, Commercial, and Operations departments. Your responsibilities include the coordination and completion of projects within the agreed timeline, budget, and scope. You will also supervise and oversee all aspects of all projects- set deadlines, assign responsibilities, and monitor and summarize the progress of the project. You will also prepare the documents and reports for the upper management on the status of your projects.</li>
	<li>You will work directly with the Product team, Business Analysts, Project Manager, as well as Tech Team, to ensure that issues or bugs are addressed within the SLAs agreed upon by the company and its partners.</li>
</ul>

Technical Lead

LEADER OF GLOBAL IT INFRASTRUCTURE

TRT provides IT support and managed services across the world. We work with IBM, HP, Dell, Cisco EMC, Netapp & many other server, storage and networking brands within a strict SLA model, to provide our customers all around the world with cost-effective IT solutions.


TRT Global Solutions Philippines Inc.

Required Deliverables:

<ul>
	<li>Ensure all logged incidents are resolved within SLAs.</li>
	<li>Ensure all internal personnel involved in a service call work efficiently to meet SLAs.</li>
	<li>Ensure all customer communication within a service call is prompt, professional, and reliable.</li>
	<li>Ensure all commitments made to customers are met or rescheduled with their knowledge and approval.</li>
	<li>Send executive updates in a timely and accurate manner.</li>
	<li>Escalate issues to the correct channels promptly.</li>
	<li>Manage initial client escalations for service calls.</li>
	<li>Ensure all requirements are completed before closing service calls.</li>
	<li>Update all service calls with accurate information promptly.</li>
	<li>Ensure proper handover of service call tasks at the start and end of each VCA/GSD shift rotation.</li>
</ul>

Incident Lead

<ul>
	<li>Defines the appropriate project Test Strategy and Test Plan.</li>
	<li>Participates in reviewing the business user and product requirements, and application design to ensure testability of the product.</li>
	<li>Tracks and reports testing activities, including testing results, test case coverage, required resources, defects discovered and their status reports, performance baselines, and others.</li>
	<li>Ensures content and structure of all testing documents are documented and maintained.</li>
	<li>Issues SQA Certificate to signify or prove that the application is in accordance to set exit criteria.</li>
	<li>Performs Test Strategy and Test Cases Review.</li>
	<li>Handles and manages SQA deliverable and repositories.</li>
	<li>Provides an accurate status report to the project manager.</li>
	<li>Participates in SQA Task Estimation and Risk Analysis on Technical/Project Proposals.</li>
	<li>Reviews the quality of the team deliverables and ensures team tasks are completed on time.</li>
	<li>Formulates and manages initiatives to increase the skills, quality &amp; efficiency of the team.</li>
	<li>Participate in process standardization and/or improvement on SQA related tasks</li>
</ul>

QA Lead

Our culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.

WE DELIVER THE DIFFERENCE
Purpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. 

WE CARE
And that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging.  We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.

WE GROW TOGETHER
We never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

DHL Express (Philippines) Corporation

Join the World's Most International Company!

Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.

Join the DHL Express Family: Where Diversity Thrives!

At DHL Express, we don’t just talk the talk—we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that’s what makes our team truly extraordinary.

No Labels, Just Talent! We celebrate differences, whether it’s race, color, gender, sexual orientation, age, ability, marital status, family responsibilities, religion, political beliefs, or national origin. We’re all about breaking down barriers and building bridges—because diversity fuels innovation and drives success!

Overall Role Purpose:

<ul>
	<li>The Qualifier is responsible for qualifying leads and re-profiling Multichannel customers by telephone.</li>
	<li>Tasks are focused on identification of revenue potential with Suspects and existing Multichannel account customers and initiating rank-up of MCA customers with revenue potential above MC revenue threshold.</li>
</ul>

Key Activities:

Customer- Internal

Telemarketing Manager

<ul>
	<li>Undertake any projects/duties as assigned by the Telemarketing Manager</li>
	<li>Carry out any task that is required by his or her superiors from time to time. </li>
</ul>

Customers

<ul>
	<li>Calls leads as assigned by SFA system</li>
	<li>Calls Multichannel customers for re-profiling/rank up as prioritized by Multichannel Coordinator</li>
	<li>Notifies sales executive of development lead when needed</li>
</ul>

Stakeholder-Internal

Country Sales Function (Field Sales Group, Telesales Group, Marketing, CS Groups)

<ul>
	<li>Ensure co-operation with other members of the sales team and throughout the sales force</li>
</ul>

Lead Qualification Process Deployment

<ul>
	<li>Execute call plan provided by Multichannel Coordinator/Telemarketing Manager</li>
	<li>Use communications skills to identify decision makers for Express shipping and gain access to them</li>
	<li>Combine sales skills with DHL product/service knowledge and convert the maximum possible suspect leads into prospects/identify rank-up potential during re-qualification</li>
	<li>Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function</li>
</ul>

Customer Information Maintenance &amp; Reporting

<ul>
	<li>Ensure that customer information is maintained accurately on the customer database</li>
	<li>Clean lead lists and Multichannel data with captured information</li>
</ul>

Lead Qualifier

General Responsibilities:

The Lead DevOps Engineer oversees the development and maintenance of robust CI/CD pipelines for Cloud-based applications, ensuring effective deployment and optimal performance. Leading troubleshooting efforts, implementing advanced Infrastructure as Code (IaC) practices, and integrating high-level security measures, they provide leadership in aligning CI/CD processes with application requirements and operational needs.

Duties and Responsibilities:

<ul>
	<li>Oversee and guide the development and maintenance of robust CI/CD pipelines for Cloud-based or virtual cloud applications in a microservices architecture.</li>
	<li>Design resilient application deployment flows to handle failures effectively.</li>
	<li>Conduct research, integrate, and automate the deployment of various tools and services.</li>
	<li>Automate and orchestrate workloads across multiple public cloud providers.</li>
	<li>Lead troubleshooting efforts for production issues, coordinating with the development team for streamlined code deployment.</li>
	<li>Spearhead the implementation and management of advanced Infrastructure as Code (IaC) practices for infrastructure automation.</li>
	<li>Configure advanced monitoring and alerting systems for proactive issue identification.</li>
	<li>Integrate high-level security measures into the CI/CD pipeline and deployment processes.</li>
	<li>Optimize the performance of CI/CD pipelines and deployment processes for maximum efficiency and speed.</li>
	<li>Provide leadership in collaborating with development and operations teams, ensuring seamless alignment of CI/CD processes with application requirements and operational needs.</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

DevOps Lead

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for a Content Lead that would lead growth and performance across all digital channels (Facebook, Instagram, TikTok, Google, Web) by developing and launching high-ROI campaigns to consistently generate sales and new customers and overseeing CRM initiatives (The Remedy Circle) to drive conversions, revenue, and customer retention. 
 
Responsibilities and Duties

<ul>
	<li>Lead and launch a minimum of 5 sales-generating campaigns annually with an ROI of at least 10x.</li>
	<li>Increase new customer attribution from non-Instagram channels by at least 20% per year.</li>
	<li>Achieve annual target revenue contribution from Content &amp; Performance initiatives.</li>
	<li>Spearhead, innovate, and continuously optimize The Remedy Circle CRM (email, SMS, website funnels).</li>
	<li>Improve CRM attribution rate across email newsletters, website activity, and SMS marketing.</li>
	<li>Identify, test, and scale new acquisition channels for incremental growth.</li>
	<li>Work closely with the Paid Ads, Creative, and Sales teams to align messaging, offers, and campaign rollouts.</li>
	<li>Analyze performance metrics, ROAS, channel health, and attribution data to guide decisions.</li>
	<li>Ensure consistent brand storytelling and growth across all channels.</li>
	<li>Creates, sets, tracks, and reports clear performance goals and team SLAs.</li>
	<li>Coaches and manages the productivity and performance of team members by managing workload distribution and resource allocation.</li>
	<li>Coordinates with Creative Lead to align creative work with campaign objectives and brand strategy.</li>
	<li>Conducts regular content reviews, in collaboration with the Brand Manager</li>
	<li>Communicates all Management directives and department goals to team members.</li>
	<li>Performs related tasks that may be assigned by management from time to time.</li>
	<li>Produce quality outputs and satisfy service level agreements with internal and external customers.</li>
	<li>Lives out the Vision, Mission, and Values of the organization.</li>
	<li>Adheres to the company rules/regulations, policies, code of conduct/employee handbook, standard operating procedures, work instructions, and protocols.</li>
</ul>

Content Lead

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

Job Description:

<ul>
	<li>
	Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope
	</li>
	<li>
	 Defines and finalize project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
	</li>
	<li>
	Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such.
	</li>
	<li>
	Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
	</li>
	<li>
	Coaches, mentors, motivates and supervises project team members and influence them to take positive action and accountability for their assigned work.
	</li>
	<li>
	Updates the project team of the status of the project based on agreed upon frequency.
	</li>
	<li>
	Clears blockers for the SMEs to perform and deliver
	</li>
	<li>
	Facilitates learning through post mortem and sprint retrospective
	</li>
	<li>
	Provides direct supervision and mentoring to project team members
	</li>
	<li>
	Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team.
	</li>
	<li>
	Identifies, monitors and manages project risks, issues, dependencies and action plans until project implementation and closure.
	</li>
	<li>
	Monitors and manages project expenses to ensure it is within cost baseline.
	</li>
	<li>
	Identifies and manages project dependencies and critical path
	</li>
	<li>
	Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.
	</li>
	<li>
	Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
	</li>
	<li>
	Ensures that implemented solution is based on the Solutions Architect’s design and is aligned with the Enterprise Architecture
	</li>
</ul>

Delivery Lead

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

M2.0 Communications is seeking a visionary Video Lead to lead our video production team in creating impactful and innovative video content. This role will oversee the creative process from concept to delivery, ensuring all projects align with brand guidelines, engage audiences, and achieve business goals.

Key Responsibilities

Creative Leadership:

<ul>
	<li>Develop and execute creative strategies for video projects in line with brand guidelines and campaign goals.</li>
	<li>Lead brainstorming sessions, inspiring teams with innovative concepts.</li>
	<li>Create storyboards, mood boards, and creative briefs to communicate ideas effectively.</li>
	<li>Stay updated on industry trends and technologies to incorporate cutting-edge ideas into campaigns.</li>
</ul>

Production Oversight

<ul>
	<li>Oversee all phases of video production, from pre-production to post-production, ensuring high-quality output.</li>
	<li>Collaborate with producers, directors, editors, and other professionals to bring concepts to life.</li>
	<li>Provide on-set direction to ensure visuals, audio, and performance meet project standards.</li>
</ul>

Performance Analysis and Optimization

<ul>
	<li>Collaborate with marketing, product, and leadership teams to align creative strategies with business objectives.</li>
	<li>Use data-driven insights to enhance creative approaches and improve future campaigns.</li>
	<li>Optimize video content for various platforms, including social media, streaming, and advertising channels.</li>
</ul>

Team Management

<ul>
	<li>Lead and mentor a team of creative professionals, fostering collaboration and innovation.</li>
	<li>Provide constructive feedback to refine concepts and improve execution.</li>
	<li>Build a culture of excellence, creativity, and teamwork.</li>
</ul>

Client and Stakeholder Collaboration

<ul>
	<li>Serve as the primary contact for clients and stakeholders on creative matters.</li>
	<li>Present ideas and campaigns, incorporating feedback as needed.</li>
	<li>Build strong relationships with clients by delivering exceptional creative solutions.</li>
</ul>

Video Lead

General Responsibilities:

The DevSecOps Lead is responsible for leading the integration of robust security practices into our DevOps pipeline, ensuring the protection and compliance of our cloud infrastructure. This role demands a strategic mindset to optimize system performance and reliability while fostering a culture of security within the organization.

Duties and Responsibilities:

Cloud Infrastructure Management:

<ul>
	<li>Lead the design, implementation, and management of scalable, secure, and resilient cloud infrastructure</li>
	<li>Monitor and optimize cloud resource usage and performance, making strategic improvement recommendations.</li>
</ul>

Security Integration:

<ul>
	<li>Develop and implement advanced security practices within the DevOps lifecycle.</li>
	<li>Conduct regular security assessments, vulnerability scanning, and penetration testing.</li>
	<li>Implement and manage robust security controls, policies, and procedures. 
	 
	Continuous Integration/Continuous Deployment (CI/CD): 
	 </li>
	<li>Architect and maintain CI/CD pipelines to automate and secure deployment processes.</li>
	<li>Ensure integration of advanced security checks within the CI/CD pipelines. 
	 
	Compliance and Governance: 
	 </li>
	<li>Ensure adherence to industry regulations (e.g. GDPR, HIPAA, PCI-DSS) and internal compliance standards.</li>
	<li>Implement and manage comprehensive compliance monitoring tools and frameworks.</li>
	<li>Prepare and maintain detailed documentation for audits and compliance requirements. 
	 
	Monitoring and Incident Response: 
	 </li>
	<li>Implement and manage sophisticated monitoring tools for cloud infrastructure and applications.</li>
	<li>Develop and maintain incident response plans and procedures.</li>
	<li>Lead complex incident response activities, including root cause analysis and comprehensive remediation.</li>
</ul>

Collaboration and Leadership:

<ul>
	<li>Foster a collaborative environment by working closely with development, operations, and security teams.</li>
	<li>Collaborate with cross-functional teams, including developers, operations, and security, to ensure seamless integration of security practices.</li>
	<li>Facilitate knowledge sharing, and provide training, mentorship, and guidance on DevSecOps principles and practices to team members.</li>
	<li>Communicate effectively with stakeholders to report on security posture, incidents, and strategic improvements.</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

DevSecOps Lead

<ul>
	<li>Implements effective workforce planning and management systems and processes based on approved strategy and action plans.</li>
	<li>Gathers and reviews information related to resources’ performance, skills, and capabilities to determine ways to improve operations through effective staffing decisions.</li>
	<li>Coordinates with Program Directors and/or Project Managers for the capacity planning of each cluster for project assignment to allocate people with the right skills at the right time.</li>
	<li>Analyzes business unit goals and identifies the current and future workforce demands.</li>
	<li>Monitors updating of the workforce database that includes but are not limited to resources’ availability, skills and competency proficiency levels, previous and current project assignments, and other relevant credentials.</li>
	<li>Analyzes workforce data (i.e. skills patterns, trends) to determine skills gaps and trigger upskilling needs and/or capability build plan.</li>
	<li>Ensures that minimum workforce productivity is met and a threshold of man hours is observed.</li>
	<li>Analyzes project and individual performance data to identify opportunities for improvement and operate more effectively and efficiently.</li>
	<li>Generates and analyzes reports based on current and future workforce demands and presents them to the Workforce Manager for action planning.</li>
	<li>Works with the Workforce Manager to determine appropriate skill levels and capacity needed to meet business unit goals based on comprehensive study of workforce data and project requirements.</li>
</ul>

Workforce Lead

UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Guide and assist clients in submitting necessary documents for BIR permit processing</li>
	<li>Act as the liaison between clients and BIR, facilitating smooth communication and timely processing</li>
	<li>Manage follow-ups with BIR and clients, ensuring swift and accurate processing</li>
	<li>Address client inquiries and concerns related to permit processing</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
	<li>Serve as the main point of contact for clients' BIR-related concerns</li>
</ul>

Compliance Lead

<ul>
	<li>Implements effective workforce planning and management systems and processes based on approved strategy and action plans.</li>
	<li>Gathers and reviews information related to resources’ performance, skills, and capabilities to determine ways to improve operations through effective staffing decisions.</li>
	<li>Coordinates with Program Directors and/or Project Managers for the capacity planning of each cluster for project assignment to allocate people with the right skills at the right time.</li>
	<li>Analyzes business unit goals and identifies the current and future workforce demands.</li>
	<li>Monitors updating of the workforce database that includes but are not limited to resources’ availability, skills and competency proficiency levels, previous and current project assignments, and other relevant credentials. </li>
	<li>Analyzes workforce data (i.e. skills patterns, trends) to determine skills gaps and trigger upskilling needs and/or capability build plan. </li>
	<li>Ensures that minimum workforce productivity is met and a threshold of man hours is observed. </li>
	<li>Analyzes project and individual performance data to identify opportunities for improvement and operate more effectively and efficiently.</li>
	<li>Generates and analyzes reports based on current and future workforce demands and presents them to the Workforce Manager for action planning.</li>
	<li>Works with the Workforce Manager to determine appropriate skill levels and capacity needed to meet business unit goals based on comprehensive study of workforce data and project requirements.</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Workforce Management Lead

This role will assist in the leading and supervision of various sub-teams in PMO Finance Ops, PMO Admin &amp; PMO Financial Mgt. The accountability is to ensure the smooth operation of the team, in supporting the onshore PMO Leads and Delivery Teams. 
Responsibilities 
•Lead and supervise teams handling Finance Ops, Financial Management and Administrative activities. 
•Plan, monitor and balance the workload of the team. 
•Monitor the resource utilization of the team. 
•Monitor the performance (both processing speed and quality) of staff, identify areas for improvement, and provide necessary coaching and guidance. 
•Plan for the transition of new processes and scope, based on the requirements of onshore PMO Lead. 
•Lead in Knowledge Transfer activities to ensure smooth transition of new processes and scope. 
•Prepare work statistics and monthly/ad-hoc reports required by onshore PMO Lead or SG PMO CoE Director. 
•Monitor performance of the operation, analyse non-conformance to service requirements, identify root causes and provide identify improvement and preventive actions. 
•Escalate to IT team on any IT issues faced by staff. 
Escalate to Corporate Shared Service Lead, SG PMO CoE Director, respective onshore PMO Lead if there are anticipated delays in completion of tasks (e.g. due to system outage, severe weather conditions that lead to temporary office closure)

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