Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

<ul>
	<li>Defines the appropriate project Test Strategy and Test Plan.</li>
	<li>Participates in reviewing the business user and product requirements, and application design to ensure testability of the product.</li>
	<li>Tracks and reports testing activities, including testing results, test case coverage, required resources, defects discovered and their status reports, performance baselines, and others.</li>
	<li>Ensures content and structure of all testing documents are documented and maintained.</li>
	<li>Issues SQA Certificate to signify or prove that the application is in accordance to set exit criteria.</li>
	<li>Performs Test Strategy and Test Cases Review.</li>
	<li>Handles and manages SQA deliverable and repositories.</li>
	<li>Provides an accurate status report to the project manager.</li>
	<li>Participates in SQA Task Estimation and Risk Analysis on Technical/Project Proposals.</li>
	<li>Reviews the quality of the team deliverables and ensures team tasks are completed on time.</li>
	<li>Formulates and manages initiatives to increase the skills, quality &amp; efficiency of the team.</li>
	<li>Participate in process standardization and/or improvement on SQA related tasks.</li>
</ul>

QA Lead

The Operations Lead is responsible for monitoring business operational activities and contributes to the effective production of products and/or provision of services. This position supervises day-to-day activities to ensure efficient service that meets the expectations and needs of customers and clients/partners.

Operations Lead

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

M2.0 Communications is seeking a visionary Video Lead to lead our video production team in creating impactful and innovative video content. This role will oversee the creative process from concept to delivery, ensuring all projects align with brand guidelines, engage audiences, and achieve business goals.

Key Responsibilities

Creative Leadership:

<ul>
	<li>Develop and execute creative strategies for video projects in line with brand guidelines and campaign goals.</li>
	<li>Lead brainstorming sessions, inspiring teams with innovative concepts.</li>
	<li>Create storyboards, mood boards, and creative briefs to communicate ideas effectively.</li>
	<li>Stay updated on industry trends and technologies to incorporate cutting-edge ideas into campaigns.</li>
</ul>

Production Oversight

<ul>
	<li>Oversee all phases of video production, from pre-production to post-production, ensuring high-quality output.</li>
	<li>Collaborate with producers, directors, editors, and other professionals to bring concepts to life.</li>
	<li>Provide on-set direction to ensure visuals, audio, and performance meet project standards.</li>
</ul>

Performance Analysis and Optimization

<ul>
	<li>Collaborate with marketing, product, and leadership teams to align creative strategies with business objectives.</li>
	<li>Use data-driven insights to enhance creative approaches and improve future campaigns.</li>
	<li>Optimize video content for various platforms, including social media, streaming, and advertising channels.</li>
</ul>

Team Management

<ul>
	<li>Lead and mentor a team of creative professionals, fostering collaboration and innovation.</li>
	<li>Provide constructive feedback to refine concepts and improve execution.</li>
	<li>Build a culture of excellence, creativity, and teamwork.</li>
</ul>

Client and Stakeholder Collaboration

<ul>
	<li>Serve as the primary contact for clients and stakeholders on creative matters.</li>
	<li>Present ideas and campaigns, incorporating feedback as needed.</li>
	<li>Build strong relationships with clients by delivering exceptional creative solutions.</li>
</ul>

Video Lead

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

Job Scope

<ul>
	<li>Lead the end-to-end lifecycle of products—from idea to launch to improvements</li>
	<li>Work with different teams (tech, design, sales, marketing) to deliver product features</li>
	<li>Gather and prioritize requirements based on user needs and business goals</li>
	<li>Analyze market trends and competitor products to guide product direction</li>
	<li>Build product roadmaps and ensure timely delivery of milestones</li>
	<li>Track product performance and recommend enhancements</li>
	<li>Ensure smooth product rollouts, training, and adoption</li>
	<li>Act as the voice of the customer inside the organization</li>
</ul>

Product Lead

Direc Business Technologies, Inc. empowers businesses of all sizes by providing strategic technology roadmaps and enabling them to achieve digital competitiveness through intelligent business management solutions that automate their end-to-end operations.

We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!

DIREC BUSINESS TECHNOLOGIES INC.

Lead Development Specialist is responsible for identifying, nurturing, and qualifying potential leads to support the sales pipeline and contribute to the company’s overall sales and marketing strategy. This role focuses on the early stages of the sales process, generating leads through various channels, engaging with prospects through targeted communication, and evaluating their readiness to move further along the sales funnel.

Key Responsibilities

Lead Qualification: Assess and qualify leads based on predefined criteria such as budget, authority, need, and timing (BANT), ensuring they match the company's sales goals and are ready for sales engagement.

Lead Nurturing: Implement lead nurturing strategies to engage and educate prospects through informative and persuasive communication, building relationships that guide them toward a buying decision.

Data Management: Maintain accurate, up-to-date records of lead interactions and statuses in the Customer Relationship Management (CRM) system, ensuring smooth handoffs to the sales team.

Collaboration: Work closely with the sales and marketing teams to align lead generation and nurturing strategies with overall business objectives, and ensure seamless transitions of qualified leads to sales.

Performance Analysis: Track, monitor, and analyze the effectiveness of lead development activities. Provide insights and adjustments to improve strategies and outcomes.

Proficiency in Promotional Platforms: Utilize and optimize tools such as Google Ads, LinkedIn Sales Navigator, and email automation platforms to increase lead generation efficiency and reach.

Lead Development Specialist

Our group of companies range from services, localization, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ul>
	<li>Design and execute sales development strategies that drive qualified leads, generate sales, and build opportunities.</li>
	<li>Develop pricing strategy to increase sales conversion and ensure competitive positioning.</li>
	<li>Leverage CRM tools to monitor pipeline health, segment leads, spot conversion trends, and maintain data hygiene.</li>
	<li>Develop and optimize lead scoring models, sales cadences, and outreach workflows.</li>
	<li>Collaborate with sales and marketing teams to align messaging, targeting, and go‑to‑market strategies.</li>
	<li>Analyze campaign performance and pipeline metrics to identify bottlenecks and areas for improvement.</li>
	<li>Conduct competitive and market analysis to support strategic decision‑making.</li>
	<li>Train, lead, and support SDR/BDR teams on CRM usage, data hygiene, and best practices for lead qualification.</li>
	<li>Work cross‑functionally to improve customer acquisition strategies and nurture workflows.</li>
	<li>Lead fieldwork when necessary: meet clients, engage with prospects in person, represent the company externally.</li>
	<li>Report regularly on key metrics such as conversion rates, lead quality, campaign ROI, and overall sales results.</li>
	<li>Create strategies to increase sales, including team structuring, incentive design, field vs inside sales balance etc.</li>
</ul>

Sales Group Lead

<ul>
	<li>Manages overall operations and is responsible for the effective and successful management of resource, productivity, quality control, and service level agreement as established and set for the Managed Services Group. </li>
	<li>Serves as a company representative on issues. </li>
	<li>Enhance the procedure, systems, and principles in the areas of service and operations management and looks for opportunities to expand services. </li>
	<li>Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.</li>
	<li>Recruit, select, train, assign, schedule, coach, counsel, and discipline team members</li>
	<li>Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions</li>
	<li>Contributes operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends</li>
	<li>Forecasts requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
	<li>Develops operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping</li>
	<li>Analyzes process workflow, employee and equipment requirements; implement changes</li>
	<li>Serves as the primary point of contact when there are customer issues related to quality, customer service, or accidents, and mishaps.</li>
	<li>Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints</li>
	<li>Works closely with Service Delivery Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.</li>
	<li>Communicate all operating policies and/or issues </li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Operations Lead [DevOps]

About the role: 
 
As the Quality Assurance Lead at YONDU INC.', you will be responsible for overseeing the quality assurance processes and ensuring the delivery of high-quality software products. This full-time role is based in Taguig City Metro Manila and is critical in supporting the Information &amp; Communication Technology and Testing &amp; Quality Assurance functions within the organisation.

 

What you'll be doing:

Developing and implementing comprehensive quality assurance strategies and test plans

Leading a team of quality assurance professionals to execute testing activities across all development stages

Identifying, documenting and tracking software defects, and working with the development team to resolve issues

Collaborating with cross-functional teams to define and monitor quality standards and Key Performance Indicators (KPIs)

Reviewing and analysing test results to identify areas for improvement in the software development lifecycle

Providing regular progress reports and updates to stakeholders

Staying up-to-date with industry trends and best practices in software quality assurance

Quality Assurance Lead

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

Pi Energy Inc. is First Philippine Holdings’ wholly-owned subsidiary, specializing in energy solutions and the development of relevant energy efficiency and data solutions. Through Pi, we provide sustainable and cost-effective energy solutions that address your business needs and support your energy goals.

Our energy solutions and technology includes energy audit, remote energy monitoring system, distribution transformer, primary metering service, and solar energy source.

Pi Energy

The role of the Technical Services Lead is to manage the Technical Services activities and lead the engineers to ensure that all of the team's targets are met. This includes coordination with the Arsenals and Business teams to ensure proper deployment of necessary manpower and support, and completion of projects with accuracy and efficiency. This role includes provision of guidance and expertise to the team on both Project Management and Technical fronts.

Roles &amp; Responsibilities:

Lead the following activities and ensure that all arsenals’ pre-sales needs are being met, that projects are being implemented on time with the agreed quality and costs, and that all projects and installations are being properly operated and maintained.

Pre-sales Activities

<ul>
	<li>Customer meetings and site inspection</li>
	<li>Project costing</li>
</ul>

 

Implementation Activities

<ul>
	<li>Contractors engagement</li>
	<li>Project implementation management</li>
</ul>

 

Operations and Maintenance Activities

<ul>
	<li>Operations Monitoring</li>
	<li>Maintenance management</li>
</ul>

 

People Management Activities

<ul>
	<li>Project Management Guidance</li>
	<li>Technical Guidance (electrical, structural)</li>
</ul>

Technical Services Lead

Key Responsibilities:

Lead day-to-day operational activities and ensure smooth system performance

Oversee and coordinate technical operations teams to maintain high service quality and uptime.

Develop and implement operational processes, best practices, and performance metrics.

Identify and resolve technical issues efficiently to minimize downtime.

Collaborate with development and infrastructure teams to improve operational efficiency.

Support and manage automation initiatives for continuous improvement.

Mentor and guide team members to foster a high-performance operations culture.

Operations Lead | Urgent

<ul>
	<li>Manages overall operations and is responsible for the effective and successful management of resource, productivity, quality control, and service level agreement as established and set for the Managed Services Group.</li>
	<li>Serves as a company representative on issues.</li>
	<li>Enhance the procedure, systems, and principles in the areas of service and operations management and looks for opportunities to expand services.</li>
	<li>Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.</li>
	<li>Recruit, select, train, assign, schedule, coach, counsel, and discipline team members</li>
	<li>Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions</li>
	<li>Contributes operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends</li>
	<li>Forecasts requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
	<li>Develops operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping</li>
	<li>Analyzes process workflow, employee and equipment requirements; implement changes</li>
	<li>Serves as the primary point of contact when there are customer issues related to quality, customer service, or accidents, and mishaps.</li>
	<li>Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints</li>
	<li>Works closely with Service Delivery Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.</li>
	<li>Communicate all operating policies and/or issues</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

DevOps [Operations Lead]

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

What you'll do: Manage a team of analysts communicate with clients by email to create, optimize, and manage the development of paid media accounts delivering against performance, return on investment, and revenue targets. You will manage a team of 7-8 direct reports and be able to coach and develop their talents, while holding them accountable for their assigned work and schedule requirements. You will be tested so please only submit your application if you're confident in all the different elements.

PPC Team Lead

AboitizPower is the holding company for the Aboitiz Group’s investments in power generation, distribution, and retail electricity services. We are among the largest power producers in the Philippines, with a balanced portfolio of assets located across the country. We are also a major producer of renewable energy, with several hydroelectric, geothermal, and solar power generation facilities.

Driven by our purpose of “Transforming Energy for a Better World,” AboitizPower is a leading Philippine energy provider dedicated to building a sustainable and balanced fleet of generation capacities. We prioritize responsible operations and investments that support the country's energy transition goals, focusing on renewable energy sources for a cleaner future while improving our traditional assets to ensure the nation continues to grow.

We urge everyone to be vigilant against scams involving fraudulent employment offers with Aboitiz Power Corporation. To ensure your security, please correspond and refer to the official channels only.

1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower
4. Facebook: https://www.facebook.com/AboitizPowerCorporation
5. Tiktok: https://www.tiktok.com/@aboitizpowerofficial

AboitizPower

The CX Quality Lead sets and upholds Customer Experience (CX) standards across AP DU, ensuring consistent, high-quality interactions throughout the customer journey. S/he leads initiatives that enhance service quality, drive cross-functional collaboration, and embed a strong CX culture within the organization.

Responsibilities:

<ol>
	<li>
	Customer Journey Management

	<ul>
		<li>
		Identifies customer needs across the end-to-end journey using data and insights to elevate CX standards.
		</li>
		<li>
		Ensures effective evaluation of customer interactions through Voice of the Customer (VoC) programs and regular calibrations.
		</li>
		<li>
		Owns and updates Customer Journey Maps, manuals, and related materials.
		</li>
		<li>
		Works with the CX Solutions Delivery Team to ensure channels and touchpoints align with CX standards.
		</li>
		<li>
		Promotes the use of customer feedback to improve overall experience.
		</li>
		<li>
		Supports Regulatory Team by reviewing new regulations that may impact CX and ensuring compliance with updates.
		</li>
	</ul>
	</li>
	<li>
	 

	Training and Compliance

	<ul>
		<li>
		Designs and implements CX Quality training programs and scorecards with HR.
		</li>
		<li>
		Coordinates with internal and external stakeholders to execute training programs efficiently and within budget.
		</li>
	</ul>
	</li>
	<li>
	 

	 

	 

	Stakeholder and Partner Management

	<ul>
		<li>
		Drives Business Units and partners to comply with CX quality standards.
		</li>
		<li>
		Maintains vendor relationships, participates in contract discussions, and ensures adherence to company standards in coordination with Procurement.
		</li>
		<li>
		Fosters collaboration across teams to achieve CX-driven business goals.
		</li>
	</ul>
	</li>
	<li>
	 

	 

	 

	 

	 

	People and Team Management

	<ul>
		<li>
		Leads a team of CX Quality specialists in achieving targets and KPIs.
		</li>
		<li>
		Uses performance data for coaching, feedback, and development planning.
		</li>
		<li>
		Mentors team members and ensures continuous improvement and accountability.
		</li>
	</ul>
	</li>
	<li>
	 

	 

	 

	 

	 

	 

	 

	Administrative

	<ul>
		<li>
		Aligns team and individual goals with organizational objectives.
		</li>
		<li>
		Oversees administrative requirements such as payments, purchase orders, and liquidations.
		</li>
	</ul>
	</li>
	<li>
	Others

	<ul>
		<li>
		Takes on urgent or special tasks as assigned.
		</li>
		<li>
		Ensures compliance with company safety, health, and environmental policies, and IMS guidelines.

		 

		 

		 
		</li>
	</ul>
	</li>
</ol>

Customer Experience Quality Lead

SlideGenius is the leading global Presentation Design Agency, trusted by over 5,000 clients worldwide, including industry giants such as Adidas, Autodesk, Illumina, J.P. Morgan, Meta, MetLife, and Pepsi. With headquarters in San Diego, California, and offices in London, Makati, and Bacolod, we operate around the clock, delivering exceptional presentation design solutions across industries.

Our Makati and Bacolod offices works directly with our global teams, contributing to exciting and high-profile projects every day. We operate 24/7, offering flexible shift options for dynamic and motivated professionals.

SG APAC, Inc.

Job Summary:

As a Business Development Team Lead, you will be involved in leading and mentoring Sales Support Representatives and Data Researchers to improve performance and productivity while ensuring alignment and meeting organizational standards. In this role, you will also oversee the identification of new business opportunities and support Account Executives in their initiatives. Additionally, your role requires maintaining updated documentation of processes, promoting best practices, and identifying opportunities for efficiency and technological enhancement.

 

Duties/Responsibilities:

General Tasks

<ul>
	<li>Follows the daily tasks and be on top of emails, calls, and timelines.</li>
	<li>Follows the structure and processes of daily tools – Google Suite, Microsoft Suite, Slack, and Salesforce.</li>
	<li>Uses Confluence to document training programs, current processes, updates, and best practices related to Business Development backend operations.</li>
	<li>Keeps updated on tasks and processes and delegates to team members.</li>
	<li>Collaborates with senior leadership to create strategies that enhance the overall performance of the Business Development function.</li>
	<li>Supports Business Development and the Account Executives' (US and UK) initiatives.</li>
	<li>Ensures tasks are carried out according to organizational guidelines, standards, and best practices.</li>
	<li>Acts as the key decision-maker for urgent issues related to team responsibilities.</li>
	<li>Assists with projects on an as-needed basis.</li>
	<li>Maintains a clean and functional workstation.</li>
	<li>Acknowledges updates and announcements.</li>
	<li>Approves time off requests.</li>
	<li>Meets with the management team to consistently improve practices between the US and Asia.</li>
</ul>

Specific Tasks

<ul>
	<li>Oversees the Business Development team and coordinates team schedules.</li>
	<li>Conducts regular one-on-one meetings and evaluations to provide feedback and address individual/team challenges.</li>
	<li>Develops training programs for onboarding new team members and ongoing team development.</li>
	<li>Makes use of LinkedIn Sales Navigator and ZoomInfo to gather contact information for outbound campaigns.</li>
	<li>Sets up and tracks email campaigns for both the New Logo and the UK Sales team.</li>
	<li>Responds to customer emails, if necessary.</li>
	<li>Establishes goals for the team and ensures they hit them.</li>
	<li>Tracks key performance metrics (KPIs) for both the team and individual team members.</li>
	<li>Conducts market research to identify and segment target prospects, build and refine lead lists, and set up and personalize outbound campaigns (email, calls, social media)</li>
	<li>Runs A/B tests to optimize performance, track key campaign metrics, and report on campaign effectiveness.</li>
	<li>Updates Salesforce records to help the sales process and maintain data integrity.</li>
	<li>Maintains Business Development and UK Sales Dashboard and creates reports as needed.</li>
</ul>

Kalibrr Job Search