AnyMind Group is one of the fastest-growing technology companies in the world.

AnyMind Group was founded in April 2016 by Kosuke Sogo and Otohiko Kozutsumi, and has expanded its business to 13 markets and 17 locations worldwide.

We started in the marketing tech industry and expanded our business into influencer marketing, publisher monetization and creator support and management.

Now, we are developing and providing software that supports individuals and businesses for brand product planning and manufacturing, e-commerce enablement, marketing, and logistics.

We're looking to built the business infrastructure for next-generation businesses by leveraging on the power of technology to bring forward a world where anyone can do business easily.

With our mission to "make every business borderless", we will continue to remove borders between online and offline, geographical boundaries and industries through the power of data and technology.

AnyMind Philippines Inc.

<ul>
	<li>Directly manage the full content production cycle (ideate, conceptualize, shoot, and edit) to produce an average of 6–7 completed short-form videos daily</li>
	<li>Create compelling, shoppable video content specifically optimized for driving conversion on platforms like TikTok and Shopee, focusing on platform feeds and live commerce.</li>
	<li>Translate strategic briefs into authentic, UGC-esque, or product-centric videos, demonstrating expert, current technical proficiency in TikTok's and Shopee's native editing tools, trends, and formats.</li>
	<li>Utilize graphic design skills to produce all necessary static and dynamic visual elements, including video thumbnails, on-screen text overlays, and visual effects that enhance the content.</li>
	<li>Conduct constant, proactive market research to ensure all content utilizes the latest social and e-commerce trends, sounds, and design aesthetics to maximize relevance and reach.</li>
	<li>Ensure all final edited content is technically flawless, on-brand, and highly engaging, maintaining non-negotiable quality standards while meeting high-velocity daily production targets.</li>
	<li>Actively collaborate with the e-commerce team to analyze content performance data and apply insights to refine future content strategy for continuous improvement in conversion rates.</li>
</ul>

Digital Content Producer

Inquirer Interactive, Inc., better known as INQUIRER.net, is the official news website and social media arm of the INQUIRER Group of Companies (IGC). It has been at the forefront of online news publishing for the past 27 years. INQUIRER.net features breaking news 24/7, as well as the latest on national and foreign issues and current events. It also highlights compelling commentaries and features on Politics, Entertainment, Sports, Lifestyle, Business, and Technology, as well as stories from around the world that are relevant to Filipinos overseas. 

INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience content anytime, anywhere, always.

Under the INQUIRER.net umbrella are titles which cater to different audience segments and interests. Among them are CDN Digital (formerly Cebu Daily News, which was acquired in 2019), Bandera (acquired in 2019), Lifestyle.INQ, POP!, Esports, INQUIRER.net US & Canada, and the Hinge Inquirer titles (acquired 2021).

The company continues with its mission to bring credible news and information to Filipinos in and around the world through its award-winning brand of journalism.

Inquirer Interactive Inc.

● Produces advertising content according to client brief such as but not limited to

i. Website features / Branded Features/listicles

ii. Develop scripts / create shot lists for video projects

iii. Social media post copies/captions for uploads

iv. Create interview guide questions

● Assists Marketing in creating content for its audience/advertiser/readership

promotion

● Ensures that the advertising content developed meets qualitative and quantitative

measures or objectives agreed on in the advertising contract

● Ensures that project delivery is timely with the goal of client and partner

satisfaction.

● Develops creative content concepts for production and implementation as

required by advertisers or as required by management

● Assists sales team during client event coverages and gathers content (agreed on

in the contract) such as

i. Photos of significant moments during the event

ii. Interview key personnel

iii. Take videos of the event

iv. Mount a live broadcast

● Performs other related tasks that may be assigned from time to time.

Content Creator | Sales and Marketing | Cebu

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

As a Content Writer at M2.0 Communications, you will be part of our team of storytellers, creating content that shares our story and vision, promotes our brand, and makes an impact across different digital platforms.

 

<ul>
	<li>Develop content for brand clients through the creation of the comms plan, press releases, editorial calendars and other required written outputs.</li>
	<li>Coordinate with the Content Editor and Account Managers to understand client needs and campaign requirements, including any possible challenges in execution</li>
	<li>Provide suggestions and recommendations on how to improve current campaigns.</li>
	<li>Collaborate with the wider team to ensure the successful implementation of campaigns.</li>
	<li>Report to the office once a week every Monday or Tuesday for face-to-face collaboration</li>
</ul>

Content Writer

M2.0 Communications is a PR company that specializes in business, technology, and lifestyle communication. We focus on public relations, social media marketing, and media analytics, and pride ourselves as experts in earned media communication. Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists.

What you'll love at M2.0:

<ul>
	<li>We're an organization that values its people and promotes free-flowing, collaborative exchange</li>
	<li>Working in a vibrant and fun environment that values constant learning and development</li>
	<li>Collaborating and brainstorming with talented individuals</li>
	<li>Competitive salary plus benefits upon regularization</li>
	<li>HMO membership</li>
</ul>

What you'll do:

<ul>
	<li>Write, edit, and publish content for websites, blogs, videos, social media, campaigns, podcasts, e-books, whitepapers, e-newsletters and more.</li>
	<li>Craft content that motivates, inspires, engages, educates, informs, sells, and simply provides information, across a variety of digital platforms.</li>
	<li>Use your knowledge of SEO and content development to create digital content that helps us get found via search engines, and showcases our organization as a leader in the industry.</li>
	<li>Make an impact on the company and within the industry through the creation of meaningful content.</li>
	<li>Work closely with a team of talented storytellers (strategists, account managers, visual artists) to create compelling content that generates results.</li>
</ul>

As CHiNOY TV celebrates its 15th anniversary, we continue to evolve as a multimedia platform, with content and activities spanning television, digital, events, and community-driven initiatives. While strengthening our presence locally, we are also expanding globally to connect with overseas Chinese communities and celebrate our shared heritage.

We remain committed to our mission of:

1. Preserving and promoting Chinese-Filipino culture while strengthening Chinese Filipino identity across different platforms.
2. Inspiring communities by highlighting the success stories of remarkable Chinese Filipinos.
3. Providing opportunities for the Chinoy youth to showcase their talents in media, entertainment, and performing arts.
4. Bridging the Chinese and Filipino communities through meaningful projects and initiatives.


Fil-Chi Media Productions Inc. (Chinoy TV)

<ul>
	<li>Proposes, Formulates, Writes and Produces multimedia contents (video, article, static social media posts, photos) for CHiNOY TV's various platforms (traditional and digital)</li>
	<li>
	Creating and curating shareable content while determining which platform is best suited for each piece of content
	</li>
	<li>
	Submits complete work or drafts within the allotted time
	</li>
</ul>

CUE Group

We’re a global digital company supported by industry leaders and world-class investment institutions

We’re dedicated to boosting digital growth of businesses, industries, and governments through the use of modern technologies like Big Data and AI.

Adhering to the philosophy of "Data Drives Growth, Technology Leads Development," we prioritise R&D and emphasise a pragmatic approach to delivering significant value to clients.

---

Proprietary AI and Big Data Platform: We offer comprehensive digital solutions for Brand, PR, and Creative Strategy with expertise in Big Data Capabilities for advertising and e-commerce operations.

Comprehensive Digital Capabilities: We provide proprietary AI algorithms, visual analytics, and big data analytics. This covers digital infrastructure across businesses, new retail, and smart space solutions.

Extensive Industry Experience: Our vast digital ecosystem covers various categories and business needs. We provide closed-loop digital commercialisation solutions for IP development and management, gaming, and esports.

CUE Digital International Phil. Branch

The Role

We are seeking a creative and detail-oriented Digital Designer to produce high-quality digital assets for our brand. The ideal candidate will have a strong understanding of design principles, experience in creating digital content, and the ability to work collaboratively in a fast-paced environment.

Job Responsibilities

<ul>
	<li class="text-justify">Digital Content Creation - Develop and design engaging digital content including websites, email campaigns, social media graphics, online advertisements, banners, infographics, and other digital marketing materials.</li>
	<li class="text-justify">Brand Consistency - Ensure all designs align with the brand’s visual identity and guidelines to maintain consistency across all digital channels.</li>
	<li class="text-justify">Collaborative Work - Work closely with the marketing team to understand project requirements, provide design insights, and ensure the visual assets align with the overall marketing strategy.</li>
	<li class="text-justify">Wireframes and Prototypes - Create wireframes, mockups, and prototypes for new website and app designs, ensuring a user-friendly experience.</li>
	<li class="text-justify">Responsive Design - Design and optimise digital content for various devices and platforms, ensuring high-quality visuals on desktops, tablets, and mobile devices</li>
	<li class="text-justify">Graphic Design - Produce high-quality graphics, illustrations, and visual elements to enhance digital content.</li>
	<li class="text-justify">User Experience (UX) Design - Collaborate with UX designers to create intuitive and engaging user interfaces that enhance the user experience.</li>
	<li class="text-justify">Testing and Iteration - Conduct usability tests and gather feedback to refine and improve digital designs.</li>
	<li class="text-justify">Research and Trends - Stay updated with the latest design trends, tools, technologies, and best practices in the digital design industry.</li>
	<li class="text-justify">Project Management - Manage multiple design projects simultaneously, ensuring all are completed on time and meet the highest quality standards.</li>
	<li class="text-justify">Communication - Present design concepts and ideas to stakeholders and incorporate their feedback into the final design.</li>
	<li class="text-justify">Asset Management - Maintain organised files and assets for easy access and collaboration with team members.</li>
	<li class="text-justify">Quality Assurance - Ensure all designs are error-free, meet the project requirements, and are delivered on time.</li>
	<li class="text-justify">Technical Collaboration - Work closely with developers to ensure the final products are both visually appealing and functional, providing necessary design specifications and assets.</li>
</ul>

 

This is a hybrid work setup wherein the hired employee is expected to attend meetings and events within Metro Manila.

Digital Designer

2X is the global leader in B2B marketing as a service (MaaS), a subscription-based alternative to traditional B2B marketing delivery models. Offering AI-enabled B2B marketing talent and strategic consulting, 2X allows marketing leaders to accelerate growth in today’s resource-constrained environment and to deliver measurable results without increasing budgets. 

Founded in 2017 by three former CMOs from major global corporations, our mission at 2X is to improve marketing performance with powerful, data-driven campaigns that help businesses create more visibility, generate leads, and increase competitive advantage—twice as fast, and with double the impact. 

2X is composed of world-class marketing strategists, developers, analysts, designers and writers who work together to build, run, and optimize marketing. Our company is growing fast, and we’re looking for the best talent to join our pioneering MaaS team. 

2x (Formerly StraightArrow Corporation)

The Senior Writer will work directly with our international clients to produce high-quality B2B content for digital marketing campaigns. You will be able to manage clients effectively and collaborate with a team of creatives for cross-platform content production and campaign delivery. Experience in B2B marketing is preferred, but not mandatory.

Responsibilities:

<ul>
	<li>Independently develop, research, and produce high-quality B2B content including ad copy, blogs, white papers, digital campaigns, video scripts, and other collateral for lead generation</li>
	<li>Complete audits of client content libraries and provide recommendations on TOFU, MOFU, and BOFU assets in line with campaign and client objectives</li>
	<li>Communicate with CEOs, CMOs, and other business leaders and SMEs to understand their interests and execute on target pain points in all messaging</li>
	<li>Work with client stakeholders to develop and execute on digital content marketing strategy for global technology businesses, including personas, brand voice and tone guidelines, and messaging angles for different stages of the marketing funnel</li>
	<li>Clarify requirements and project scope based on stakeholder input, and engage with clients to establish procedures for content operations and KPIs for marketing copy</li>
	<li>Coordinate priorities and proactively identify dependencies or issues that put deliverables at risk</li>
	<li>Collaborate with team (including Design, UI/UX, Video, Campaigns, Data) and analyze performance data to launch digital campaigns, solve problems, formulate ideas, and improve content and campaign effectiveness in line with client objectives</li>
	<li>Train and/or mentor junior writers using company’s best practices</li>
	<li>Do continuous research and learning on content marketing best practices</li>
</ul>

Senior Content Writer

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Responsibilities:

<ul>
	<li>Create, develop and manage health related content for organization’s web presence and online properties</li>
	<li>Working with a content management software (such as Wordpress) and putting up the page for the content with organic SEO in mind</li>
	<li>Write copy, edit and proofread</li>
	<li>Work with writers</li>
</ul>

Proofreading

Infographic Design

Blog Writing

Copywriting

Copy Editing

Creative Writing

SEO Content Manager

Job Description:

As a Content Writer at M2.0 Communications, you will be part of our team of storytellers, creating content that shares our clients’ stories, promotes our brand, and makes an impact across different platforms:

<ul>
	<li>Develop content for 7Gen and clients through the creation of comms plans, blogs, press releases, scripts, social media copy, photo captions, briefing documents, blog posts, and other required written output</li>
	<li>Coordinate with the Content Editor and Account Managers to understand stakeholder and client needs and campaign requirements, including any possible challenges in execution</li>
	<li>Manage and maintain 7Gen social media accounts across multiple platforms, including content scheduling, community engagement, and performance monitoring</li>
	<li>Collaborate with the wider team to ensure improvements and successful implementation of campaigns</li>
	<li>Participate in brainstorming sessions for pitches and join presentations to clients</li>
	<li>Report to the office at least twice a week, every Monday and Tuesday, for face-to-face collaboration</li>
	<li>Attend events and other out-of-office functions as necessary</li>
</ul>

Content Marketing Specialist

SlideGenius is the leading global Presentation Design Agency, trusted by over 5,000 clients worldwide, including industry giants such as Adidas, Autodesk, Illumina, J.P. Morgan, Meta, MetLife, and Pepsi. With headquarters in San Diego, California, and offices in London, Makati, and Bacolod, we operate around the clock, delivering exceptional presentation design solutions across industries.

Our Makati and Bacolod offices works directly with our global teams, contributing to exciting and high-profile projects every day. We operate 24/7, offering flexible shift options for dynamic and motivated professionals.

SG APAC, Inc.

We are looking for a highly meticulous and skilled Content Quality Associate to join our dynamic editorial team. Serving as a Quality Assurance Editor (Content) and Copy Editor, you will be responsible for proofreading, editing, and rigorous quality control of diverse written materials—with particular emphasis on marketing collateral and presentation design for our extensive portfolio of over 5,000 global clients.

Leveraging your exceptional proofreading and editing expertise, you will ensure the consistency, clarity, professionalism, and accuracy of marketing presentations, sales decks, digital content, brochures, and other client-facing materials. Your role is essential in maintaining and enhancing the high-quality standards expected by our international clientele.

The ideal candidate is a seasoned Content Editor who takes pride in perfecting client presentations and marketing materials, meticulously maintaining editorial excellence and enhancing the overall effectiveness and visual impact of each deliverable.

 

<h3>About SlideGenius</h3>

 

SlideGenius is the leading global Presentation Design Agency, trusted by over 5,000 clients worldwide, including industry giants such as Adidas, Autodesk, Illumina, J.P. Morgan, Meta, MetLife, and Pepsi. With headquarters in San Diego, California, and offices in London, Makati, and Bacolod, we operate around the clock, delivering exceptional presentation design solutions across industries.

Our Bacolod City office works directly with our global teams, contributing to exciting and high-profile projects every day. We operate 24/7, offering flexible shift options for dynamic and motivated professionals.

 
 
Related Job Titles: 
Content Editor | Quality Assurance Editor (Content) | Copywriter | Copy Editor | Proofreader

Content Writing

Medical Writing

Microsoft / MS Powerpoint

Content Quality Specialist

We are looking for a highly meticulous and skilled Content Quality Specialist to join our dynamic editorial team. Serving as a Quality Assurance Editor (Content) and Copy Editor, you will be responsible for proofreading, editing, and rigorous quality control of diverse written materials—with particular emphasis on marketing collateral and presentation design for our extensive portfolio of over 5,000 global clients.

Leveraging your exceptional proofreading and editing expertise, you will ensure the consistency, clarity, professionalism, and accuracy of marketing presentations, sales decks, digital content, brochures, and other client-facing materials. Your role is essential in maintaining and enhancing the high-quality standards expected by our international clientele.

The ideal candidate is a seasoned Content Editor who takes pride in perfecting client presentations and marketing materials, meticulously maintaining editorial excellence, and enhancing each deliverable's overall effectiveness and visual impact.

 

<h3>About SlideGenius</h3>

 

SlideGenius is the leading global Presentation Design Agency, trusted by over 5,000 clients worldwide, including industry giants such as Adidas, Autodesk, Illumina, J.P. Morgan, Meta, MetLife, and Pepsi. With headquarters in San Diego, California, and offices in London, Makati, and Bacolod, we operate around the clock, delivering exceptional presentation design solutions across industries.

Our Makati office works directly with our global teams, contributing to exciting and high-profile projects every day. We operate 24/7, offering flexible shift options for dynamic and motivated professionals. 
 

Bring Ideas to Life. Work with Global Brands. Grow with SlideGenius.

 
At SlideGenius, we don’t just create presentations—we tell powerful visual stories that drive results for some of the world’s most recognized brands. If you’re passionate about content management, thrive in a fast-paced creative environment, and want to work on meaningful, high-impact projects, we want to hear from you.

 
 
Related Job Titles: 
Content Editor | Quality Assurance Editor (Content) | Copywriter | Copy Editor | Proofreader

Content Quality Associate

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Manage and execute digital marketing activities that support CIIT’s branding, enrollment, and content strategies</li>
	<li>Develop and manage paid digital advertising campaigns across platforms such as Meta, Google, TikTok, and other relevant channels</li>
	<li>Create original and compelling content for digital platforms, including:
	<ul>
		<li>Social media posts and campaign assets</li>
		<li>Email marketing copy and templates</li>
		<li>Online features and short-form announcements</li>
		<li>Event-related visuals and communications support</li>
	</ul>
	</li>
	<li>Write effective copy tailored to different audiences and platforms, balancing creativity with clarity</li>
	<li>Design simple but polished visuals using Canva or Adobe Express for use across digital campaigns</li>
	<li>Collaborate with Admissions, Specialist Courses to ensure timely production and alignment of materials</li>
	<li>Track campaign performance using analytics tools, apply UTM tags, and assist in basic performance reporting</li>
	<li>Contribute to ideation and execution of digital strategies that support brand visibility, lead generation, and student engagement</li>
	<li>Conduct regular monitoring of competitors and trends, using insights to improve digital executions</li>
	<li>Ensure accuracy and brand alignment in all published content</li>
	<li>Support content updates and campaign-related needs on the CIIT website</li>
	<li>Assist in improving automation, campaign workflows, and digital processes where needed</li>
	<li>Perform other tasks relevant to digital content and campaign implementation as assigned</li>
</ul>

Digital Marketing Specialist

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase our services and website products. The successful candidate is expected to:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team. </li>
	<li>Ensure the project remains within scope. </li>
	<li>Report the progress of projects to clients on a regular basis. </li>
	<li>Try to keep the project timeline within the approved schedule. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

The VIP Digital Stragetist's responsibilities and metrics include: 

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production. </li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales. </li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations. </li>
	<li>Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO) per month, 24 completions in 4 consecutive months, and/or a total of 36 completions for 6 consecutive months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to a cancellation.</li>
	<li>Is able to zero out non contacts every end of the week. </li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Job Requirements: 

<ul>
	<li>Experience in project management or handling multiple clients at a given time Background in art and design is a must.</li>
	<li>Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.</li>
	<li>Background in customer support with at least 1 year experience servicing customers in the U.S. / North America. </li>
	<li>Background in handling internet-related products such as web hosting and web design.</li>
	<li>Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines. </li>
	<li>Highly adaptable and willing to learn in a fast-paced work environment.</li>
	<li>Goal-driven and detail-oriented. </li>
	<li>Positive attitude and willing to work with a team. </li>
	<li>Salesforce knowledge is a strong plus. </li>
	<li>Wordpress knowledge is a strong plus. </li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

VIP Digital Strategist

Royal Duty Free continues to be a pioneer in duty-free retailing within the Subic Freeport Economic Zone, just two hours north of Metro Manila. We are focused on Quality for All.
 
Royal is a part of the Rustan's Group of Companies, the leading premium and luxury retailer in the Philippines, which includes Rustan's Department Store, Rustan's Coffee (including Starbucks Philippines), and over 100 luxury and specialty brands under Stores Specialists Inc.
 
Royal Duty Free has been and continues to be a major destination in Subic with two locations catering to locals as well as tourists, both domestic and international.
 
The stores provide a wide range of grocery, household, and personal care products including pantry favorites, leading liquor brands, beauty, baby, and pet care products all under one roof. We offer fresh food, frozen products, and dairy items. We also carry selected clothing, shoes, and accessories; premier brands such as Lacoste are also available. Our best-selling home items include linen, bedding, and towels, as well as electronics.

Royal Duty Free Shops, Inc.

Job Description: Digital &amp; CRM Manager

Position Summary

The Digital &amp; CRM Manager will lead the strategy and execution of digital marketing and customer relationship initiatives within the Marketing team. This role manages CRM platforms, drives customer engagement, and optimizes digital campaigns to increase loyalty, conversion, and lifetime value — while also leading a team to deliver on business objectives. The position reports directly to the AVP – Marketing.

Key Responsibilities

· CRM Management: Oversee the setup, segmentation, and optimization of the CRM platform to ensure accurate data, effective targeting, and meaningful insights.

· Digital Campaigns: Plan and execute integrated digital campaigns across owned, paid, and earned channels.

· Customer Engagement: Design personalized communication journeys that drive repeat purchase, retention, and customer loyalty.

· Data &amp; Insights: Track, analyze, and report on campaign performance, customer behavior, and ROI, providing actionable recommendations.

· People Management: Lead, coach, and develop a small team to deliver high-quality digital and CRM outputs, ensuring alignment with business goals.

· Cross-Functional Alignment: Partner with Sales, Operations, IT, and other business units to ensure a seamless and consistent customer experience.

· Compliance: Ensure adherence to data privacy regulations and best practices in customer data management.

KRAs &amp; KPIs

1. CRM &amp; Customer Data Management

· KRA: Maintain accurate, segmented, and actionable customer database.

· KPIs:

o % increase in active CRM users/customers

o Database growth rate &amp; accuracy (duplicate/error rate &lt;2%)

o % of campaigns utilizing segmented audiences

2. Customer Engagement &amp; Loyalty

· KRA: Drive stronger engagement and repeat purchase.

· KPIs:

o Email/SMS open rate &amp; CTR vs. benchmark

o % increase in repeat purchase rate

o Growth in customer lifetime value (CLV)

o Loyalty program participation/activation rates

3. Digital Campaign Performance

· KRA: Deliver measurable results from digital campaigns.

· KPIs:

o ROI / ROAS (return on ad spend) per campaign

o Website traffic &amp; conversion rates

o Social media engagement and follower growth

o % of campaigns meeting or exceeding target KPIs

4. Data Analytics &amp; Reporting

· KRA: Provide actionable insights for business decisions.

· KPIs:

o Timeliness and accuracy of monthly performance reports

o Number of data-driven recommendations implemented

o Stakeholder satisfaction with insights (via feedback)

5. People Management &amp; Leadership

· KRA: Build and develop a high-performing digital &amp; CRM team.

· KPIs:

o Achievement of team deliverables on time and at quality standards

o Individual development plans in place and executed for all team members

o Employee engagement/satisfaction scores within the team

o Reduction in rework or error rates from the team

6. Innovation &amp; Compliance

· KRA: Keep platforms and practices updated with best-in-class standards.

· KPIs:

o Adoption of new tools/techniques per year

o % compliance with data privacy standards (zero violations)

o Implementation of at least 2 customer journey enhancements annually

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

Digital & CRM Manager

Eskwelabs works to empower people and teams with the skills and confidence they need to thrive in the digital future. We are determined to create a future where work is meaningful and education is kind. 

We combine best practices in online cohort-based courses with an empathetic and enthusiastic pool of talented coaches in the Philippines to make what is otherwise a cutting-edge and luxury learning experience accessible and affordable around the world.


Eskwelabs

Mentoring:

<ul>
	<li>The Mentor agrees to render all mentoring hours and responsibilities for the specific program they are mentoring in.</li>
</ul>

Learning Experience Design (LXD) Support:

<ul>
	<li>The Mentor, when needed or applicable, agrees to double-checking of LX materials for quality assurance purposes.</li>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the improvement of the learning experience.</li>
</ul>

Judging Support:

<ul>
	<li>The Mentor will serve as judges for sprint or project presentations.</li>
</ul>

Learner Support:

<ul>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the fulfillment of learner insights, observations, red flags, observations.</li>
	<li>The Mentor agrees to complete all the requirements of Eskwelabs Operations team in the form of attending debriefings and other meetings stated by Eskwelabs Operations team.</li>
</ul>

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