Inquirer Interactive, Inc., better known as INQUIRER.net, is the official news website and social media arm of the INQUIRER Group of Companies (IGC). It has been at the forefront of online news publishing for the past 27 years. INQUIRER.net features breaking news 24/7, as well as the latest on national and foreign issues and current events. It also highlights compelling commentaries and features on Politics, Entertainment, Sports, Lifestyle, Business, and Technology, as well as stories from around the world that are relevant to Filipinos overseas. 

INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience content anytime, anywhere, always.

Under the INQUIRER.net umbrella are titles which cater to different audience segments and interests. Among them are CDN Digital (formerly Cebu Daily News, which was acquired in 2019), Bandera (acquired in 2019), Lifestyle.INQ, POP!, Esports, INQUIRER.net US & Canada, and the Hinge Inquirer titles (acquired 2021).

The company continues with its mission to bring credible news and information to Filipinos in and around the world through its award-winning brand of journalism.

Inquirer Interactive Inc.

Key Responsibilities:

<ul>
	<li>Develops campaigns from concept to production and implementation as required by advertiser and internal brand owners (editorial), or assigned by BrandRoom leads.</li>
	<li>Writes and produces branded content (paid and free)</li>
	<li>Ensures that every content and campaign produced succeeds (quantity and quality driven results) and amplified well and be discovered by our audience with the goal to go viral</li>
	<li>Directs design and tech team on RFP’s</li>
	<li>Performs other related tasks as may be assigned</li>
</ul>

Content Creator

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

As a Content Writer at M2.0 Communications, you will be part of our team of storytellers, creating content that shares our story and vision, promotes our brand, and makes an impact across different digital platforms.

 

<ul>
	<li>Develop content for brand clients through the creation of the comms plan, press releases, editorial calendars and other required written outputs.</li>
	<li>Coordinate with the Content Editor and Account Managers to understand client needs and campaign requirements, including any possible challenges in execution</li>
	<li>Provide suggestions and recommendations on how to improve current campaigns.</li>
	<li>Collaborate with the wider team to ensure the successful implementation of campaigns.</li>
	<li>Report to the office once a week every Monday or Tuesday for face-to-face collaboration</li>
</ul>

Content Writer

M2.0 Communications is a PR company that specializes in business, technology, and lifestyle communication. We focus on public relations, social media marketing, and media analytics, and pride ourselves as experts in earned media communication. Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists.

What you'll love at M2.0:

<ul>
	<li>We're an organization that values its people and promotes free-flowing, collaborative exchange</li>
	<li>Working in a vibrant and fun environment that values constant learning and development</li>
	<li>Collaborating and brainstorming with talented individuals</li>
	<li>Competitive salary plus benefits upon regularization</li>
	<li>HMO membership</li>
</ul>

What you'll do:

<ul>
	<li>Write, edit, and publish content for websites, blogs, videos, social media, campaigns, podcasts, e-books, whitepapers, e-newsletters and more.</li>
	<li>Craft content that motivates, inspires, engages, educates, informs, sells, and simply provides information, across a variety of digital platforms.</li>
	<li>Use your knowledge of SEO and content development to create digital content that helps us get found via search engines, and showcases our organization as a leader in the industry.</li>
	<li>Make an impact on the company and within the industry through the creation of meaningful content.</li>
	<li>Work closely with a team of talented storytellers (strategists, account managers, visual artists) to create compelling content that generates results.</li>
</ul>

As CHiNOY TV celebrates its 15th anniversary, we continue to evolve as a multimedia platform, with content and activities spanning television, digital, events, and community-driven initiatives. While strengthening our presence locally, we are also expanding globally to connect with overseas Chinese communities and celebrate our shared heritage.

We remain committed to our mission of:

1. Preserving and promoting Chinese-Filipino culture while strengthening Chinese Filipino identity across different platforms.
2. Inspiring communities by highlighting the success stories of remarkable Chinese Filipinos.
3. Providing opportunities for the Chinoy youth to showcase their talents in media, entertainment, and performing arts.
4. Bridging the Chinese and Filipino communities through meaningful projects and initiatives.


Fil-Chi Media Productions Inc. (Chinoy TV)

<ul>
	<li>Proposes, Formulates, Writes and Produces multimedia contents (video, article, static social media posts, photos) for CHiNOY TV's various platforms (traditional and digital)</li>
	<li>
	Creating and curating shareable content while determining which platform is best suited for each piece of content
	</li>
	<li>
	Submits complete work or drafts within the allotted time
	</li>
</ul>

2X is the global leader in B2B marketing as a service (MaaS), a subscription-based alternative to traditional B2B marketing delivery models. Offering AI-enabled B2B marketing talent and strategic consulting, 2X allows marketing leaders to accelerate growth in today’s resource-constrained environment and to deliver measurable results without increasing budgets. 

Founded in 2017 by three former CMOs from major global corporations, our mission at 2X is to improve marketing performance with powerful, data-driven campaigns that help businesses create more visibility, generate leads, and increase competitive advantage—twice as fast, and with double the impact. 

2X is composed of world-class marketing strategists, developers, analysts, designers and writers who work together to build, run, and optimize marketing. Our company is growing fast, and we’re looking for the best talent to join our pioneering MaaS team. 

2x (Formerly StraightArrow Corporation)

Key Responsibilities:

<ul>
	<li>Strategic Assessment: Independently assess client’s B2B marketing maturity, define marketing goals and objectives, and clarify project scopes with client stakeholders.</li>
	<li>Client Engagement: Establish and align procedures and timelines for content operations and KPIs with clients. Build and stabilize content production processes and workflows.</li>
	<li>Content Audits: Perform content audits, map content to buyer stages, and formulate new content plans to meet client objectives.</li>
	<li>Cross-Functional Collaboration: Engage with design and UI/UX teams to integrate branding and UI/UX recommendations.</li>
	<li>Priority Coordination: Coordinate priorities with client stakeholders, identifying dependencies or risks proactively.</li>
	<li>Performance Analysis: Analyze performance data, collaborating with campaign strategists and data analysts to optimize marketing campaigns.</li>
	<li>Best Practices: Champion 2X best practices for content and design with client stakeholders.</li>
</ul>

Core Functions:

Content Architect

<ul>
	<li>Content Auditing, Strategy and Production Plan: Conduct a thorough content audit to assess the current materials and identify areas for improvement and provide recommendations aligned with client’s marketing/business goals. Once these recommendations are agreed upon, develop a detailed roadmap and execution plan -end-to-end content production plan encompassing both content creation and design team to ensure a seamless implementation.</li>
	<li>Collaboration: Work with cross-functional teams to ensure cohesive and effective content delivery.</li>
	<li>Client Interaction: Be seen as a strategic partner to the main stakeholder by taking on a proactive consultative role.</li>
	<li>Onboarding: Ensure that the onboarding of writers adheres to 2X best practices and standards.</li>
	<li>Quality Assurance: Oversee quality assurance of client content operations to ensure compliance with best practices and high-quality output.</li>
</ul>

 

Fulfillment of Key Performance Indicators related to quality, turnaround time, workflow adherence, productivity benchmarks, and client marketing goals:

<ul>
	<li>Quality: Ensuring quality and consistency in content output.</li>
	<li>New client stabilization: Successful execution of content strategies and adherence to strategy implementation timelines, and seamless deployment of the Run team.</li>
	<li>Workflow adherence: Collaborate with various functions (Governance, Design, Campaigns, Data, UI/UX, Video, Web, SEO) to meet marketing goals. Use of all required communication platforms on the client team.</li>
	<li>Client management: Achievement of client-specific KPIs and meeting or exceeding client expectations</li>
	<li>Client team writer utilization: Ensure proper utilization of writers (mitigate scope creep)</li>
	<li>Thought leadership: Stay up to date with industry trends and emerging technologies and develop workshops to help junior writers leverage these trends to stay ahead of the competition.</li>
	<li>Internal projects/cover as required: Be open to participating in internal projects and/or serve as back-up/cover resource for key clients when needed</li>
</ul>

Content Strategist

The Senior Writer will work directly with our international clients to produce high-quality B2B content for digital marketing campaigns. You will be able to manage clients effectively and collaborate with a team of creatives for cross-platform content production and campaign delivery. Experience in B2B marketing is preferred, but not mandatory.

Responsibilities:

<ul>
	<li>Independently develop, research, and produce high-quality B2B content including ad copy, blogs, white papers, digital campaigns, video scripts, and other collateral for lead generation</li>
	<li>Complete audits of client content libraries and provide recommendations on TOFU, MOFU, and BOFU assets in line with campaign and client objectives</li>
	<li>Communicate with CEOs, CMOs, and other business leaders and SMEs to understand their interests and execute on target pain points in all messaging</li>
	<li>Work with client stakeholders to develop and execute on digital content marketing strategy for global technology businesses, including personas, brand voice and tone guidelines, and messaging angles for different stages of the marketing funnel</li>
	<li>Clarify requirements and project scope based on stakeholder input, and engage with clients to establish procedures for content operations and KPIs for marketing copy</li>
	<li>Coordinate priorities and proactively identify dependencies or issues that put deliverables at risk</li>
	<li>Collaborate with team (including Design, UI/UX, Video, Campaigns, Data) and analyze performance data to launch digital campaigns, solve problems, formulate ideas, and improve content and campaign effectiveness in line with client objectives</li>
	<li>Train and/or mentor junior writers using company’s best practices</li>
	<li>Do continuous research and learning on content marketing best practices</li>
</ul>

Content Writing

Blog Writing

Sales and Marketing Knowledge

Digital Marketing

Creative Writing

Leadership skills

Content Marketing

Senior Content Writer

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Content Marketing Writer has a knack for writing content and copy that persuades people to take a desired action — or at the very least, stir curiosity.

The ideal candidate is detail-oriented, intellectually curious, open to feedback, web-savvy, up-to-date with SEO and content marketing best practices, aware of pop culture trends, and has an excellent command of English (verbal and written).

Beyond simply checking for accuracy, grammar, and plagiarism in their work, marketing writers must have a good understanding of the nuances of writing for people and for the Web (which now includes nascent AI models).

 

Responsibilities:

<ul>
	<li>Write content and/or copy that is consistent with messaging strategies and brand voice</li>
	<li>Produce written content in various forms, including, but not limited to, blog posts, website pages, landing pages, social media posts, email campaigns and marketing collaterals</li>
	<li>Write compelling blog posts and landing pages that adhere to SEO best practices</li>
	<li>Research and plot out blog post topics to write, depending on the specific brand/website</li>
	<li>Collaborating with internal teams and stakeholders to ensure the timely delivery of accurate and high-quality content</li>
	<li>Self-editing — proofreading for grammar and checking for inconsistencies in style and clarity</li>
	<li>Managing deadlines to ensure expected output is delivered on time, or reporting proactively if there are roadblocks</li>
</ul>

Content Marketing Writer

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Oversee and approve all graphics to ensure brand consistency, quality, and lead effectiveness</li>
	<li>Conceptualize, direct, and execute engaging video content to attract and convert potential clients</li>
	<li>Develop high-converting visuals for social media, ads, printed materials, and marketing assets</li>
	<li>Run and optimize marketing campaigns, ensuring cost-effective lead generation</li>
	<li>Plan and execute branding initiatives, including social media content, SEO, copies, and audience targeting</li>
	<li>Track and analyze marketing performance to refine strategies for maximum impact</li>
	<li>Lead creative brainstorming sessions and maintain fresh, cohesive, and compelling marketing content</li>
	<li>Guide and mentor junior designers and video editors to enhance team performance</li>
	<li>Help ensure KPI achievement and department success</li>
</ul>

Multimedia Content Specialist

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Responsibilities:

<ul>
	<li>Create, develop and manage health related content for organization’s web presence and online properties</li>
	<li>Working with a content management software (such as Wordpress) and putting up the page for the content with organic SEO in mind</li>
	<li>Write copy, edit and proofread</li>
	<li>Work with writers</li>
</ul>

SEO Content Manager

SlideGenius is the leading global Presentation Design Agency, trusted by over 5,000 clients worldwide, including industry giants such as Adidas, Autodesk, Illumina, J.P. Morgan, Meta, MetLife, and Pepsi. With headquarters in San Diego, California, and offices in London, Makati, and Bacolod, we operate around the clock, delivering exceptional presentation design solutions across industries.

Our Makati and Bacolod offices works directly with our global teams, contributing to exciting and high-profile projects every day. We operate 24/7, offering flexible shift options for dynamic and motivated professionals.

SG APAC, Inc.

We are looking for a highly meticulous and skilled Content Quality Associate to join our dynamic editorial team. Serving as a Quality Assurance Editor (Content) and Copy Editor, you will be responsible for proofreading, editing, and rigorous quality control of diverse written materials—with particular emphasis on marketing collateral and presentation design for our extensive portfolio of over 5,000 global clients.

Leveraging your exceptional proofreading and editing expertise, you will ensure the consistency, clarity, professionalism, and accuracy of marketing presentations, sales decks, digital content, brochures, and other client-facing materials. Your role is essential in maintaining and enhancing the high-quality standards expected by our international clientele.

The ideal candidate is a seasoned Content Editor who takes pride in perfecting client presentations and marketing materials, meticulously maintaining editorial excellence and enhancing the overall effectiveness and visual impact of each deliverable.

 

<h3>About SlideGenius</h3>

 

SlideGenius is the leading global Presentation Design Agency, trusted by over 5,000 clients worldwide, including industry giants such as Adidas, Autodesk, Illumina, J.P. Morgan, Meta, MetLife, and Pepsi. With headquarters in San Diego, California, and offices in London, Makati, and Bacolod, we operate around the clock, delivering exceptional presentation design solutions across industries.

Our Bacolod City office works directly with our global teams, contributing to exciting and high-profile projects every day. We operate 24/7, offering flexible shift options for dynamic and motivated professionals.

 
 
Related Job Titles: 
Content Editor | Quality Assurance Editor (Content) | Copywriter | Copy Editor | Proofreader

Proofreading

Medical Writing

Copywriting

Microsoft / MS Powerpoint

Content Quality Specialist

Job Description:

As a Content Writer at M2.0 Communications, you will be part of our team of storytellers, creating content that shares our clients’ stories, promotes our brand, and makes an impact across different platforms:

<ul>
	<li>Develop content for 7Gen and clients through the creation of comms plans, blogs, press releases, scripts, social media copy, photo captions, briefing documents, blog posts, and other required written output</li>
	<li>Coordinate with the Content Editor and Account Managers to understand stakeholder and client needs and campaign requirements, including any possible challenges in execution</li>
	<li>Manage and maintain 7Gen social media accounts across multiple platforms, including content scheduling, community engagement, and performance monitoring</li>
	<li>Collaborate with the wider team to ensure improvements and successful implementation of campaigns</li>
	<li>Participate in brainstorming sessions for pitches and join presentations to clients</li>
	<li>Report to the office at least twice a week, every Monday and Tuesday, for face-to-face collaboration</li>
	<li>Attend events and other out-of-office functions as necessary</li>
</ul>

Content Marketing Specialist

We are looking for a highly meticulous and skilled Content Quality Specialist to join our dynamic editorial team. Serving as a Quality Assurance Editor (Content) and Copy Editor, you will be responsible for proofreading, editing, and rigorous quality control of diverse written materials—with particular emphasis on marketing collateral and presentation design for our extensive portfolio of over 5,000 global clients.

Leveraging your exceptional proofreading and editing expertise, you will ensure the consistency, clarity, professionalism, and accuracy of marketing presentations, sales decks, digital content, brochures, and other client-facing materials. Your role is essential in maintaining and enhancing the high-quality standards expected by our international clientele.

The ideal candidate is a seasoned Content Editor who takes pride in perfecting client presentations and marketing materials, meticulously maintaining editorial excellence, and enhancing each deliverable's overall effectiveness and visual impact.

 

<h3>About SlideGenius</h3>

 

SlideGenius is the leading global Presentation Design Agency, trusted by over 5,000 clients worldwide, including industry giants such as Adidas, Autodesk, Illumina, J.P. Morgan, Meta, MetLife, and Pepsi. With headquarters in San Diego, California, and offices in London, Makati, and Bacolod, we operate around the clock, delivering exceptional presentation design solutions across industries.

Our Makati office works directly with our global teams, contributing to exciting and high-profile projects every day. We operate 24/7, offering flexible shift options for dynamic and motivated professionals. 
 

Bring Ideas to Life. Work with Global Brands. Grow with SlideGenius.

 
At SlideGenius, we don’t just create presentations—we tell powerful visual stories that drive results for some of the world’s most recognized brands. If you’re passionate about content management, thrive in a fast-paced creative environment, and want to work on meaningful, high-impact projects, we want to hear from you.

 
 
Related Job Titles: 
Content Editor | Quality Assurance Editor (Content) | Copywriter | Copy Editor | Proofreader

Content Quality Associate

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

Duties and Responsibilities

<ul>
	<li>Converts editorial content plans into mobile-responsive web pages through HTML, CSS, and JavaScript via developed platforms such as Adobe Experience Manager and other similar content management system platforms</li>
	<li>Provides technical and design assessment on newly developed platforms</li>
	<li>Performs QA to ensure content and platforms’ structured templates and components are working to optimal standards</li>
	<li>Troubleshoots web production issues and escalates to Support Teams as needed</li>
	<li>Keeps a database of archived web pages.</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Content Management Specialist

Campaign Brief Asia No. 1 Agency in the Philippines 2023 & 2024. Campaign Brief Asia No. 1 Independent Agency in Asia 2021, 2023 & 2024

GIGIL is passion. We give our all to create ideas that solve business problems, slaving as much over a flyer as we'd do over a film. For us, hunger is a grace.

GIGIL is brave. We make unexpected ads so clients get unexpected business results.  GIGIL is for a David with ambitions of slaying a Goliath. Or a Goliath, who hasn't forgotten how it was to be a David. We are brave enough to learn from our mistakes.  And brave to face what's next.

GIGIL is kind. How can one be creative when they're cruel and destroy? People of passion show compassion. Kindness is our religion.  It builds our teams, and makes our agency work.

GIGIL is true. No scam. We win with work that really sells, and pops culture.

GIGIL is fun. Well, just say our name to yourself.

GIGIL is a word that curiously can't be translated into any other language.  Some say it means 'the overwhelming feeling of wanting to squeeze something.' And that's the sort of thing we want to create. Work that delights, stirs, and sells.

Fun, true, brave, and all passion.

GIGIL Advertising

Key Responsibilities:

Strategy Development:

<ul>
	<li>Develop comprehensive digital media strategies that align with client goals and objectives.</li>
	<li>Conduct market research to identify trends, target audiences, and competitive insights.</li>
</ul>

Campaign Execution:

<ul>
	<li>Plan, execute, and manage digital media campaigns across platforms such as Google Ads, Facebook, Instagram, LinkedIn, Twitter, Tik tok, and programmatic channels.</li>
	<li>Coordinate with creative teams to ensure ad assets are optimized for performance.</li>
	<li>Implement tracking mechanisms to monitor campaign performance.</li>
</ul>

Optimization and Reporting:

<ul>
	<li>Continuously monitor and analyze campaign performance data to identify areas or improvement.</li>
	<li>Optimize campaigns to maximize ROI and achieve KPIs.</li>
	<li>Prepare and present detailed performance reports to clients and internal stakeholders.</li>
</ul>

Budget Management:

<ul>
	<li>Manage campaign budgets effectively, ensuring optimal allocation of resources.</li>
	<li>Conduct regular budget reviews and adjustments based on performance insights.</li>
</ul>

Collaboration and Communication:

<ul>
	<li>Work closely with account managers, creative teams, and clients to ensure alignment and successful campaign execution.</li>
	<li>Stay up-to-date with industry trends, best practices, and new digital advertising technologies.</li>
</ul>

Digital Lead Buyer

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase our services and website products. The successful candidate is expected to:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team. </li>
	<li>Ensure the project remains within scope. </li>
	<li>Report the progress of projects to clients on a regular basis. </li>
	<li>Try to keep the project timeline within the approved schedule. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

The VIP Digital Stragetist's responsibilities and metrics include: 

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production. </li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales. </li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations. </li>
	<li>Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO) per month, 24 completions in 4 consecutive months, and/or a total of 36 completions for 6 consecutive months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to a cancellation.</li>
	<li>Is able to zero out non contacts every end of the week. </li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Job Requirements: 

<ul>
	<li>Experience in project management or handling multiple clients at a given time Background in art and design is a must.</li>
	<li>Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.</li>
	<li>Background in customer support with at least 1 year experience servicing customers in the U.S. / North America. </li>
	<li>Background in handling internet-related products such as web hosting and web design.</li>
	<li>Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines. </li>
	<li>Highly adaptable and willing to learn in a fast-paced work environment.</li>
	<li>Goal-driven and detail-oriented. </li>
	<li>Positive attitude and willing to work with a team. </li>
	<li>Salesforce knowledge is a strong plus. </li>
	<li>Wordpress knowledge is a strong plus. </li>
</ul>

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