LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

We are looking for a talented and experienced Senior UI Designer to join our innovative product team. As a Senior UI Designer, you will play a crucial role in shaping the visual identity of our products across web, iOS, and Android platforms. You will be responsible for creating intuitive and visually appealing interfaces that enhance user experience and engagement. Your role will involve close collaboration with product managers, and developers to ensure that our products are both beautiful and functional.

We are seeking someone who is passionate about design, detail-oriented, and committed to staying current with industry trends and best practices. You should be open to feedback and continuously strive to improve your design skills.

Key Responsibilities:

<ul>
	<li>Design visually compelling and user-friendly interfaces for web, iOS, and Android platforms.</li>
	<li>Develop and maintain design systems and style guides to ensure consistency across all products.</li>
	<li>Create high-fidelity mockups, prototypes, and visual assets for development.</li>
	<li>Work closely with developers to ensure accurate implementation of designs.</li>
	<li>Conduct user research and usability testing to inform design decisions and iterate on designs.</li>
	<li>Stay updated with the latest design trends, tools, and technologies to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UI Designer

Founded in 2006 as a search marketing agency, OOm has since grown to become a full-service digital marketing agency committed to working with clients throughout Asia and the Asia Pacific to meet their digital campaign goals. Headquatered in Singapore with an office in the Philippines, the agency has expanded rapidly to accommodate the growing local and regional demands in digital marketing.

The primary goals of OOm are to ensure that our clients will have high quality content and top notch customer service. Our methods to achieve these goals are through our expertise in navigating through the digital ecosystem. With proper strategy and execution, we ensure that our clients will meet their digital campaign objectives.

OOm Philippines, Inc. (Optimal Online Marketing)

<ul>
	<li>Inspire, mentor, and guide a team of talented UI/UX designers. Foster a collaborative, innovative, and high-performance design culture.</li>
	<li>Spearheaded the UI/UX design strategy, ensuring alignment with business objectives and user needs. Set and maintain design standards across all platforms.</li>
	<li>Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.</li>
	<li>Collaborate with account managers, developers &amp; writers to ensure the creation of cohesive and impactful designs. Participate in brainstorming sessions and contribute creative ideas.</li>
	<li>Present design concepts and solutions to stakeholders, articulating the rationale behind design decisions. Incorporate feedback to refine and enhance designs.</li>
	<li>Ensure designs are feasible and aligned with technical constraints and business goals.</li>
	<li>Manage multiple design projects simultaneously, ensuring timely delivery of high-quality design assets. Prioritize tasks and allocate resources effectively to meet deadlines.</li>
	<li>Conduct thorough design reviews and provide constructive feedback to ensure the highest standards of design quality are met.</li>
	<li>Evaluate and assess the performance of each designer, highlighting strengths and areas for improvement. Offer constructive feedback and actionable recommendations.</li>
	<li>Create development plans to help each designer improve their performance which includes setting specific goals and milestones</li>
	<li>Identify the metrics that will be used to evaluate performance to quantify effectively the performance of each designer.</li>
</ul>

Senior/Lead UI/UX & Graphics Designer

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

<ul>
	<li>Identifying and prioritizing the development of products according to need and potential.</li>
	<li>Ensuring that all products developed are properly documented with appropriate User’s Manuals.</li>
	<li>Providing marketing strategies, tools and updates to better equip the sales team in achieving their targets.</li>
</ul>

Product Manager

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App. This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, We are seeking a Product Manager with a strong foundation in software development to drive the end-to-end lifecycle of our software products. This role requires both strategic product management and hands-on technical skills to bridge the gap between engineering and business teams. The ideal candidate will have experience in software development, a knack for understanding user needs, and the ability to work effectively across technical and non-technical departments to deliver high-quality products.

Key Responsibilities

<ul>
	<li>Product Strategy &amp; Vision: Develop and communicate a clear product strategy, roadmap, and vision that align with business objectives and user requirements.</li>
	<li>Technical Specification &amp; Development: Translate product requirements into detailed technical specifications and work closely with engineering teams to guide development, troubleshooting, and deployment processes.</li>
	<li>Project Management: Manage the entire product lifecycle, from initial concept to release, ensuring project timelines, scope, and quality standards are met.</li>
	<li>Stakeholder Collaboration: Act as the main liaison between engineering, design, and business stakeholders, ensuring alignment and effective communication.</li>
	<li>User-Centric Development: Engage with customers and gather feedback to ensure product features meet user needs, delivering a seamless user experience.</li>
	<li>Data-Driven Insights: Utilize data analysis tools to monitor product performance, identify improvement areas, and guide product enhancements based on customer behavior and industry trends.</li>
	<li>Agile Methodologies: Lead Agile development practices, organize sprints, manage the product backlog, and drive continuous improvements across the development process.</li>
</ul>

MEDEV is dedicated to elevating the standard of healthcare in the Philippines by being a leading force in the enhancement of medical equipment quality and ensuring exceptional after-sales support. Our commitment revolves around offering healthcare providers specialized equipment tailored to meet clinical and diagnostic requirements, ensuring optimal utilization. With a focus on fostering long-term partnerships, we uphold a unique sense of integrity in our operations. Our employees are held to the highest standards of business ethics, contributing to the loyalty of customers who repeatedly choose us as their trusted source.

Over our two decades of existence, we have established ourselves as a premier provider of equipment for peripheral vascular testing, ultrasound imaging, 2D-echocardiography, stress ECG testing, holter ECG, Ambulatory BP monitoring, laser dermatology, and more. Recognized for having the largest inventory of backup parts and units, delivering top-notch after-sales training and support, and maintaining a highly responsive service operation, we take pride in our industry reputation.

In recent years, we expanded our product offerings to include critical care, neuro-psychiatry, and radiology. Presently, we can provide a comprehensive range of radiology equipment, including x-rays, mammography systems, CT scanners, and MRI machines. Our inventory extends to equipment for the ICU and emergency department, such as patient monitors, infusion/syringe pumps, and defibrillators. Additionally, we stand out as one of the few providers of EEG machines and Transcranial Magnetic Stimulation equipment in the country. MEDEV is dedicated to continuously evolving and meeting the diverse needs of the healthcare landscape in the Philippines.


MEDEV Medical Devices Corporation

General Function

The Product Specialist will play a vital role in driving sales through product expertise, training, and active engagement with sales teams and clients. This role involves mastering every facet of the assigned product line—including features, specifications, applications, and competitive positioning—while collaborating with sales teams to promote and increase product adoption. The ideal candidate is highly proactive, deeply knowledgeable, and able to present products persuasively to enhance sales performance and market reach.

Specific Duties

Key Responsibilities:

Develop Product Mastery: Fully understand and document the features, configurations, options, pricing, and competitive positioning of assigned products. Continually assess market trends, clinical applications, and customer needs to stay informed on new developments.

Sales Enablement: Work closely with sales staff to provide the insights and tools necessary to promote assigned products effectively. Actively encourage and assist sales teams to drive product sales through ongoing support, training sessions, and persuasive presentations.

Market Analysis: Conduct thorough research on competitive products and market data, including installed base statistics, to position products optimally in the market and support sales strategies.

Presentation Skills: Prepare and deliver convincing product presentations tailored to management, colleagues, sales teams, and customers, fostering interest and engagement with the product.

Marketing Support: Assist during company marketing initiatives, such as trade exhibits, field promotions, and other activities, to showcase the product’s value and drive customer interest.

Cross-functional Collaboration: Provide service marketing and administrative support, ensuring cohesive alignment across departments to boost overall product success.

Training and Development: Attend all relevant training and seminars, both locally and internationally, to ensure product knowledge remains current and competitive.

Leadership in Product Marketing: Take charge of marketing activities directly related to the assigned product, coordinating with other teams to amplify product reach.

Additional Duties: Perform other sales, marketing, and administrative support functions as needed to drive product growth.

What We Offer:

Full Company Car Benefit including Toll Fee 
Overseas/Local Training 
Retirement Benefit Plans 
Medical / Health Insurance 
Accident Insurance 
Transportation Allowances opt 
Lunch Reimbursement 
Free Lunch or Snacks 
Cellphone with data 
Maternity &amp; Paternity Leave 
Paid Vacation Leave 
Paid Sick Leave 
Clothing Allowance 
All Government Mandatory Benefits

Fitness Activities (e.g Weekly Badminton, Bowling) 
Regular Company Events 
Career Advancement Opportunities 
Good Working Environment

Medical Industry Knowledge

Relationship Management

Attention to Detail

Problem Solving

Critical Thinking

Product Specialist

We are a group of smart and fun creatives with comprehensive expertise in editorial work, design, and video production. Here, we provide contemporary multi-media solutions targeted for forward-thinking, globalized markets. We specialize in digital and IT-related services that aim to produce and develop lasting, effective results that resonate with a global audience.

Brighttank Inc.

1. Design Print Collaterals 
 a. Design print collaterals and other materials as requested by the marketing communications team or other departments 
 b. Design posters / extended brand collaterals for events and products 
 c. Design various logos and media for both print and web 
2. Design print and digital version of In-house Publications 
3. Research and pitch applicable themes, design trends and technology for events and marketing collaterals 
4. Create layout &amp; design for brochures &amp; banners 
5. Special Project Management 
6. Collaborate closely with all team members 
7. Manage multiple projects from conceptualization to completion 
8. Communicate regularly regarding status of projects 
9. Assist in solving challenges and providing solutions 
10. Prepare productivity reports when needed 
11. In charge of design requirements of other subsidiaries as needed.

Graphic Designer

Company Background

SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer. 

About Us

SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online. 

We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing. 

Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.

Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.

Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.

SEO Hacker

<ul>
	<li>In charge of crafting a clear and concise message through a series of visual images, the Graphic Designer should be knowledgeable of the different principles in design and effective communication in content. He/she should be highly adept at providing well-detailed outputs for the team, undeterred by the presence of a deadline.</li>
	<li>Create visual content that conveys the message clearly and concisely.</li>
	<li>Create promotional material for events held by the company.</li>
	<li>Create images and graphics on the request of the team and clients.</li>
	<li>Incorporate revisions recommended by teammates or by the clients.</li>
	<li>Ensure that designs are polished before printing and publishing.</li>
</ul>

Adobe Illustrator

Multimedia Designer

CUE Group

We’re a global digital company supported by industry leaders and world-class investment institutions

We’re dedicated to boosting digital growth of businesses, industries, and governments through the use of modern technologies like Big Data and AI.

Adhering to the philosophy of "Data Drives Growth, Technology Leads Development," we prioritise R&D and emphasise a pragmatic approach to delivering significant value to clients.

---

Proprietary AI and Big Data Platform: We offer comprehensive digital solutions for Brand, PR, and Creative Strategy with expertise in Big Data Capabilities for advertising and e-commerce operations.

Comprehensive Digital Capabilities: We provide proprietary AI algorithms, visual analytics, and big data analytics. This covers digital infrastructure across businesses, new retail, and smart space solutions.

Extensive Industry Experience: Our vast digital ecosystem covers various categories and business needs. We provide closed-loop digital commercialisation solutions for IP development and management, gaming, and esports.

CUE Digital International Phil. Branch

The Role

We are seeking a creative and detail-oriented Digital Designer to produce high-quality digital assets for our brand. The ideal candidate will have a strong understanding of design principles, experience in creating digital content, and the ability to work collaboratively in a fast-paced environment.

Job Responsibilities

<ul>
	<li class="text-justify">Digital Content Creation - Develop and design engaging digital content including websites, email campaigns, social media graphics, online advertisements, banners, infographics, and other digital marketing materials.</li>
	<li class="text-justify">Brand Consistency - Ensure all designs align with the brand’s visual identity and guidelines to maintain consistency across all digital channels.</li>
	<li class="text-justify">Collaborative Work - Work closely with the marketing team to understand project requirements, provide design insights, and ensure the visual assets align with the overall marketing strategy.</li>
	<li class="text-justify">Wireframes and Prototypes - Create wireframes, mockups, and prototypes for new website and app designs, ensuring a user-friendly experience.</li>
	<li class="text-justify">Responsive Design - Design and optimise digital content for various devices and platforms, ensuring high-quality visuals on desktops, tablets, and mobile devices</li>
	<li class="text-justify">Graphic Design - Produce high-quality graphics, illustrations, and visual elements to enhance digital content.</li>
	<li class="text-justify">User Experience (UX) Design - Collaborate with UX designers to create intuitive and engaging user interfaces that enhance the user experience.</li>
	<li class="text-justify">Testing and Iteration - Conduct usability tests and gather feedback to refine and improve digital designs.</li>
	<li class="text-justify">Research and Trends - Stay updated with the latest design trends, tools, technologies, and best practices in the digital design industry.</li>
	<li class="text-justify">Project Management - Manage multiple design projects simultaneously, ensuring all are completed on time and meet the highest quality standards.</li>
	<li class="text-justify">Communication - Present design concepts and ideas to stakeholders and incorporate their feedback into the final design.</li>
	<li class="text-justify">Asset Management - Maintain organised files and assets for easy access and collaboration with team members.</li>
	<li class="text-justify">Quality Assurance - Ensure all designs are error-free, meet the project requirements, and are delivered on time.</li>
	<li class="text-justify">Technical Collaboration - Work closely with developers to ensure the final products are both visually appealing and functional, providing necessary design specifications and assets.</li>
</ul>

Digital Designer

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

The Digital Designer is creative and strategic, responsible for translating marketing campaign strategies into engaging and persuasive visuals that will help our clients achieve their business goals. You will work closely with our copywriters, accounts team, and other creatives to create compelling content that resonates with target audiences of our clients. 
 
Outcomes:

First 90 Days (New Hires)

<ol>
	<li>Familiarize yourself with your assigned accounts</li>
	<li>Establish proper communication flow with teammates and other Hashtaggers</li>
	<li>Actively contribute to pitches/proposals</li>
</ol>

 

Typical Expectations:

<ul>
	<li>Excellent visual understanding of assigned accounts resulting in timely approved creative materials</li>
	<li>Good communications flow with teammates and other Hashtagers resulting in seamless pitch brainstorming and creative client deliverables</li>
	<li>Regularly contribute to pitches/proposals</li>
</ul>

Gingersnaps has approximately 72 stores across Asia and, in recent years, has begun to expand into new markets across North America and Europe.

By showcasing our collections at international fairs like Playtime Paris, Playtime New York, and Pitti Bimbo, we have had the valuable opportunity to connect with other passionate people in the children’s fashion industry.



GINGERSNAPS Philippines

We are seeking a talented and detail-oriented Technical Designer to join our fashion design team. In this role, you will work closely with fashion designers to transform their creative concepts into high-quality, saleable products. You will play a crucial part in the development process, ensuring that garment specifications are met, and the final product meets both design vision and production feasibility.

What you will do:

<ul>
	<li>Collaborate with fashion designers to execute their creative concepts into tangible, market-ready products.</li>
	<li>Anticipate design issues and work with both designers and production teams to find solutions, ensuring garment specifications are met.</li>
	<li>Suggest feasible alternatives when necessary to replace design details that may not be practical for production.</li>
	<li>Analyze Sewing Operations Breakdown and recommend the most efficient and practical production methods.</li>
	<li>Review and assess all designs to ensure they align with production capabilities.</li>
	<li>Develop and evaluate prototype samples, providing recommendations for improvements and monitoring their execution.</li>
	<li>Participate in fitting approval processes to ensure garments fit properly and align with design intent.</li>
	<li>Standardize specifications for SPI, thread count/size, sewing construction, and more.</li>
	<li>Create technical specifications for garments, ensuring all details are clear for production teams.</li>
	<li>Produce detailed technical drawings to communicate design and construction specifications.</li>
	<li>Select and approve fabrics, trims, and other materials, making recommendations for alternatives when needed.</li>
	<li>Inspect final products for quality and approve the final Tech Pack for production.</li>
</ul>

Technical Designer

Is the role right for you?

As a Graphic Designer, you will be part of a dynamic and talented team providing top-of-the-line design solutions, which includes, but is not limited to, pitch decks print and digital collateral, and event graphics. The successful candidate will have a strong understanding of design, hierarchy, problem-solving, layout, typography, and good communication skills.

What are your Responsibilities:

<ul>
	<li>Responsible for providing creative solutions for internal requests according to various client branding.</li>
	<li>High scale graphic design for corporate clients: pitch decks, infographics, supers and further design using Google Docs PowerPoint</li>
	<li>﻿﻿Knowledge of Photoshop, After Effects, InDesign and Canva</li>
	<li>﻿﻿Good time management and proven ability to meet deadlines</li>
	<li>Stay up-to-date with design trends, software, and tools to continually enhance design</li>
</ul>

Job Description

We are seeking a creative and skilled Web Designer to join our dynamic team. As a Web Designer, you will be responsible for creating visually appealing and user-friendly websites and applications. You will collaborate closely with our development team, clients, and stakeholders to ensure that the design meets both aesthetic and functional requirements. 

 
Roles and Responsibilities

<ul>
	<li>Design visually stunning websites and web applications that are intuitive and user-friendly, ensuring a seamless user experience across various devices.</li>
	<li>Collaborate with clients and stakeholders to understand project requirements and translate them into engaging design concepts.</li>
	<li>Create wireframes, prototypes, and mockups to effectively communicate design ideas.</li>
	<li>Develop style guides and design systems to maintain consistency across projects.</li>
	<li>Stay updated on industry trends and best practices in web design and user experience.</li>
	<li>Optimize designs for performance, ensuring fast loading times and scalability.</li>
	<li>Work closely with developers to implement and iterate on designs, ensuring the final product aligns with the initial vision.</li>
	<li>Conduct usability testing and gather feedback, making iterative adjustments as needed.</li>
</ul>

Design Lead  Web Designer

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

<ul>
	<li>The Product Support Representative will focus on responding appropriately and timely to email and tickets from internal and external customers of the product.</li>
	<li>Provide product support to customers via email and/or chat leveraging internal resources in a timely manner</li>
	<li>Work on cases/tickets according to established departmental practices</li>
	<li>Document all interactions following standard operating procedures</li>
	<li>Improve the quality of the customer experience on a daily basis</li>
</ul>

Product Support Representative

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

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