Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

Ready to make an impact at the forefront of innovation? We’re looking for skilled professionals with the right expertise to join our Tech Consulting team. Think you have what it takes? Reach out—we’d love to connect! 

Be part of Accenture Philippines' 40-year legacy. 

Role Overview: 

As a Salesforce Technical Architect, you will be responsible for providing expert guidance and leadership in the design and implementation of Salesforce solutions. Your typical day will involve leveraging your deep knowledge and experience in Salesforce to advise and lead high impact activities within the systems development lifecycle. You will also provide advisory work for the IT function itself, ensuring the successful delivery of Salesforce projects. 

Here's what you’ll do: 

<ul>
	<li>Expected to be a SME with deep knowledge and experience. </li>
	<li>Should have Influencing and Advisory skills. </li>
	<li>Responsible for team decisions. </li>
	<li>Engage with multiple teams and contribute on key decisions. </li>
	<li>Expected to provide solutions to problems that apply across multiple teams. </li>
	<li>Lead the design and implementation of Salesforce solutions. </li>
	<li>Provide expert guidance and advisory services on Salesforce architecture. </li>
	<li>Collaborate with cross-functional teams to gather requirements and define solution designs. </li>
	<li>Develop and maintain technical documentation and best practices for Salesforce implementation. </li>
	<li>Conduct code reviews and ensure adherence to coding standards and best practices. </li>
	<li>Stay up to date with the latest Salesforce features and technologies. </li>
	<li>Identify and recommend process improvements to enhance the efficiency and effectiveness of Salesforce solutions. </li>
</ul>

What’s in it for you? 

<ul>
	<li>Competitive Total Rewards (Compensation, Performance Bonus, 13th Month Pay, Day 1 HMO &amp; Life Insurance Coverage) </li>
	<li>Expanded maternity leave up to 120 days* </li>
	<li>Expanded paternity leave up to 30 days* </li>
	<li>Flexible Working Arrangements* </li>
	<li>Healthy and Encouraging Work Environment </li>
	<li>Company-sponsored trainings like upskilling and certification </li>
	<li>Employee Stock Purchase Plan </li>
	<li>Loyalty and Christmas Gift </li>
	<li>Inclusion and Diversity Benefits </li>
	<li>Car and housing plan* </li>
</ul>

*Terms &amp; Conditions apply

Salesforce Technical Consultant

Ready to make an impact at the forefront of innovation? We’re looking for skilled professionals with the right expertise to join our Tech Consulting team. Think you have what it takes? Reach out—we’d love to connect! 

Be part of Accenture Philippines' 40-year legacy. 

Role Overview: 

As a Technology Consulting Practitioner, you will be responsible for advising, leading, and working on high impact activities within the systems development lifecycle. Your typical day will involve providing advisory work for the IT function and collaborating with multiple teams to deliver successful projects. 

Here’s What You’ll Do: 

<ul>
	<li>Expected to be an SME, collaborate and manage the team to perform. </li>
	<li>Responsible for team decisions. </li>
	<li>Engage with multiple teams and contribute on key decisions. </li>
	<li>Expected to provide solutions to problems that apply across multiple teams. </li>
	<li>Collaborate with stakeholders to understand business requirements and translate them into technical solutions. </li>
	<li>Lead and manage the implementation of Salesforce Sales Cloud projects. </li>
	<li>Design and develop customized Salesforce solutions to meet client needs. </li>
	<li>Perform data analysis and provide insights to drive business decisions. </li>
</ul>

What’s in it for you? 

<ul>
	<li>Competitive Total Rewards (Compensation, Performance Bonus, 13th Month Pay, Day 1 HMO &amp; Life Insurance Coverage) </li>
	<li>Expanded maternity leave up to 120 days* </li>
	<li>Expanded paternity leave up to 30 days* </li>
	<li>Flexible Working Arrangements* </li>
	<li>Healthy and Encouraging Work Environment </li>
	<li>Company-sponsored trainings like upskilling and certification </li>
	<li>Employee Stock Purchase Plan </li>
	<li>Loyalty and Christmas Gift </li>
	<li>Inclusion and Diversity Benefits </li>
	<li>Car and housing plan* </li>
</ul>

*Terms &amp; Conditions apply

Salesforce Sales Cloud Technical Consultant

Unilab is the leading pharmaceutical company in the Philippines, and it remains to be a strong industry leader distinguished by its values of Husay, Malasakit at Bayanihan.

Currently, Unilab is home to more than 300 brands of affordable top-quality products in all the significant therapeutic categories, such as prescription drugs, consumer healthcare, and personal care products. We care for millions of Filipinos with trusted brands such as Biogesic, Enervon, Neozep, Alaxan, Bioflu, Myra-E, Ceelin, and others.

Lead with Purpose. Experience Alagang Unilab.

For 80 years, Unilab has remained steadfast in its purpose: to build a healthier Philippines, one quality medicine at a time. Guided by our deeply rooted values of Husay at Malasakit and the spirit of Bayanihan, we continue to serve Filipino communities by providing them trusted quality healthcare.

At the core of everything we do is Alaga—the heart of our brand and culture. We ensure that our people genuinely feel this care, so they can extend the same compassion and commitment to the communities we serve, making quality healthcare more accessible to every Filipino.

We believe that when our people feel genuinely cared for, they are empowered to care more deeply for others. That’s why we invest in our people through meaningful work, continuous learning, supportive leadership, holistic well-being, and a collaborative environment.

When you join Unilab, you don’t just build a career—you lead with purpose. You create real impact by delivering quality healthcare to Filipinos, and in the process, you also experience Alagang Unilab—through personal growth and professional development. 

Unilab, Inc.

<ul>
	<li>Extracts and analyzes data trends in the market, and uses market intelligence data to develop brand and division plans</li>
	<li>Formulates brand strategies, sets brand targets, and develops the brand message, promotion plan, program, and calendar</li>
	<li>Supports in crafting the Brand DNA or positioning by looking into the needs of the target market, evaluating product benefits, and conducting competitive reviews</li>
	<li>Assists in the development of new products by aligning with internal enablers from sourcing to actual product launch</li>
	<li>Executes programs identified in the marketing plan by conceptualizing the program mechanics, identifying the program targets and deliverables, formulating contingency plan based on risk assessment, aligning with key stakeholders, tracking progress of the program, and providing post program reports</li>
	<li>Presents program to Field Operations and enablers</li>
	<li>Maintains brand profitability, and assists in effectively managing brand budgets to deliver objectives</li>
	<li>Checks sell-in and sell-out sales and market performance</li>
	<li>Analyzes annual and long-term forecast for brand</li>
	<li>Maintains engagement with MDs for brand awareness and retention</li>
	<li>Gathers insights from Key Opinion Leaders (KOLs) on brand, customer needs, market, future programs or products</li>
</ul>

Product Officer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App. This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, We are seeking a Product Manager with a strong foundation in software development to drive the end-to-end lifecycle of our software products. This role requires both strategic product management and hands-on technical skills to bridge the gap between engineering and business teams. The ideal candidate will have experience in software development, a knack for understanding user needs, and the ability to work effectively across technical and non-technical departments to deliver high-quality products.

Key Responsibilities

<ul>
	<li>Product Strategy &amp; Vision: Develop and communicate a clear product strategy, roadmap, and vision that align with business objectives and user requirements.</li>
	<li>Technical Specification &amp; Development: Translate product requirements into detailed technical specifications and work closely with engineering teams to guide development, troubleshooting, and deployment processes.</li>
	<li>Project Management: Manage the entire product lifecycle, from initial concept to release, ensuring project timelines, scope, and quality standards are met.</li>
	<li>Stakeholder Collaboration: Act as the main liaison between engineering, design, and business stakeholders, ensuring alignment and effective communication.</li>
	<li>User-Centric Development: Engage with customers and gather feedback to ensure product features meet user needs, delivering a seamless user experience.</li>
	<li>Data-Driven Insights: Utilize data analysis tools to monitor product performance, identify improvement areas, and guide product enhancements based on customer behavior and industry trends.</li>
	<li>Agile Methodologies: Lead Agile development practices, organize sprints, manage the product backlog, and drive continuous improvements across the development process.</li>
</ul>

Product Manager

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

<ul>
	<li>Handles promotions, strategic planning and marketing strategies of a specific product.</li>
	<li>Participates in the formulation of the annual marketing plan (strategies &amp; tactics) for the brand/product(s) entrusted to her Planning</li>
	<li>Assists in the monthly planning and monitoring of sales, budgets, and profitability in relation to agreed targets</li>
</ul>

Product Assistant

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

Eskwelabs works to empower people and teams with the skills and confidence they need to thrive in the digital future. We are determined to create a future where work is meaningful and education is kind. 

We combine best practices in online cohort-based courses with an empathetic and enthusiastic pool of talented coaches in the Philippines to make what is otherwise a cutting-edge and luxury learning experience accessible and affordable around the world.


Eskwelabs

Mentoring:

<ul>
	<li>The Mentor agrees to render all mentoring hours and responsibilities for the specific program they are mentoring in.</li>
</ul>

Learning Experience Design (LXD) Support:

<ul>
	<li>The Mentor, when needed or applicable, agrees to double-checking of LX materials for quality assurance purposes.</li>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the improvement of the learning experience.</li>
</ul>

Judging Support:

<ul>
	<li>The Mentor will serve as judges for sprint or project presentations.</li>
</ul>

Learner Support:

<ul>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the fulfillment of learner insights, observations, red flags, observations.</li>
	<li>The Mentor agrees to complete all the requirements of Eskwelabs Operations team in the form of attending debriefings and other meetings stated by Eskwelabs Operations team.</li>
</ul>

Product Management Mentor

Develops Brand Plans

<ul>
	<li>Extracts and analyzes data trends in the market, and uses market intelligence data to develop brand and division plans</li>
	<li>Formulates brand strategies, sets brand targets, and develops the brand message, promotion plan, program, and calendar</li>
	<li>Supports in crafting the Brand DNA or positioning by looking into the needs of the target market, evaluating product benefits, and conducting competitive reviews</li>
	<li>Assists in the development of new products by aligning with internal enablers from sourcing to actual product launch</li>
</ul>

Executes and Monitors Brand Programs

<ul>
	<li>Executes programs identified in the marketing plan by conceptualizing the program mechanics, identifying the program targets and deliverables, formulating contingency plan based on risk assessment, aligning with key stakeholders, tracking progress of the program, and providing post program reports</li>
	<li>Presents program to Field Operations and enablers</li>
</ul>

Manages Brand Sales and Budget

<ul>
	<li>Maintains brand profitability, and assists in effectively managing brand budgets to deliver objectives</li>
	<li>Checks sell-in and sell-out sales and market performance</li>
	<li>Analyzes annual and long-term forecast for brand</li>
</ul>

Strengthens Customer Relationships

<ul>
	<li>Maintains engagement with MDs for brand awareness and retention</li>
	<li>Gathers insights from Key Opinion Leaders (KOLs) on brand, customer needs, market, future programs or products</li>
</ul>

Product Officer: Ethical

Junior Product Manager

At Talisik Labs, we build cutting-edge generative AI tools. Over the past year, we’ve launched innovative apps like the Unified Salina App, featuring chat-with-video, chat-with-PDF, and AI assistants with memory. You’ll help develop and refine web apps like V4 - Media Meter, which includes Media Watch, Shared View, and Ad Watch, offering global media monitoring and analytics solutions.

We also see AI’s potential in sectors like legal services. Imagine tools like LexiBean AI, simplifying legal info, offering interactive chats, and analyzing documents to make legal knowledge more accessible.

As we grow globally, we’re looking for a passionate IT expert who loves solving problems and thrives in teamwork. You’ll work on existing projects and explore new opportunities in AI-driven fields.

 

Overview

A Junior Product Manager at Salina will support the product team in developing our AI transcription and translation platform. This foundational role involves collaborating with engineering teams to improve our product based on customer needs and business goals, helping shape the future of our technology that converts spoken content into polished text across multiple languages.

 

Key responsibilities

Research &amp; Planning

a. Help research what our users need and what our competitors are doing

b. Assist in planning which features to build next

c. Take notes during meetings and organize feedback from users

d. Track project progress and help keep things on schedule

e. Participate in product planning meetings and contribute ideas

Communication

a. Write clear descriptions of features and how they should work

b. Create simple documentation that explains our products

c. Help different teams understand each other's needs and concerns

d. Prepare basic presentations about our products

Team Collaboration

a. Work with designers, developers, and business teams

b. Help coordinate between different groups

c. Attend and contribute to team meetings

Junior Product Manager

Develops Brand Plans

<ul>
	<li>Extracts and analyzes data trends in the market, and uses market intelligence data to develop brand and division plans</li>
	<li>Formulates brand strategies, sets brand targets, and develops the brand message, promotion plan, program, and calendar</li>
	<li>Supports in crafting the Brand DNA or positioning by looking into the needs of the target market, evaluating product benefits, and conducting competitive reviews</li>
	<li>Assists in the development of new products by aligning with internal enablers from sourcing to actual product launch</li>
</ul>

Executes and Monitors Brand Programs

<ul>
	<li>Executes programs identified in the marketing plan by conceptualizing the program mechanics, identifying the program targets and deliverables, formulating contingency plan based on risk assessment, aligning with key stakeholders, tracking progress of the program, and providing post program reports</li>
	<li>Presents program to Field Operations and enablers</li>
</ul>

Manages Brand Sales and Budgets

<ul>
	<li>Maintains brand profitability, and assists in effectively managing brand budgets to deliver objectives</li>
	<li>Checks sell-in and sell-out sales and market performance</li>
	<li>Analyzes annual and long-term forecast for brand</li>
</ul>

Strengthens Customer Relationships

<ul>
	<li>Maintains engagement with MDs for brand awareness and retention</li>
	<li>Gathers insights from Key Opinion Leaders (KOLs) on brand, customer needs, market, future programs or products</li>
</ul>

Product Officer: Consumer

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

At Johnson & Johnson, we believe health is everything. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, we’re empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.
All of this is possible because of our people. We’re passionate innovators who put people first, and through our purpose-driven culture and talented workforce, we are stronger than.

Learn more at https://www.jnj.com.

Johnson & Johnson International (Singapore) Pte. Ltd.-ROHQ

About Johnson &amp; Johnson

At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Position Description

- Lead and develop accelerated growth strategies for the Immunology portfolio by translating stakeholder requirements and expectations into programs and campaigns; 
- Collaborate with cross-functional colleagues including Marketing &amp; Sales, Medical Affairs, Market Access, Government Affairs, Supply Chain, Finance, and Healthcare Compliance to execute the business plan to deliver positive business results. 
- Implements brand strategies as defined in the business plans, working within agreed budget and resource allocation, continuously driving cross-functional collaboration with other stakeholders. 
- Identifies and shapes strong market potential for existing brands and leads in the launch excellence of the new products in the local market 
- Manages the A&amp;P budget aligned to the brand, portfolio strategy with respect to competition. 
- Coach and develop marketing capabilities of an Associate Product Manager/Product Manager, Immunology and is accountable for conducting effective performance management and meaningful career development conversations. 
- Facilitate risk assessments and analysis of market conditions to determine business strategies that anticipate market trends and consumer behavior and increase company market share. 
- Provides technical support to the field force to enable effective communication of product messages 
- Advises team members on the product positioning strategy and develops product roadmaps. 
- Allocates resources for new product ideas and facilitates the integration of new features and enhancements. 
- Develops tactical and operational plans for the Product Management area and leads team operations through major product launches. 
- Collaborates with stakeholders to determine the product strategy for market segmentation and product differentiation. 
- Responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and budgets. 
- Integrates Johnson &amp; Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Senior Product Manager, Immunology

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is looking for a Tier 1 Product Support Representative to join our Manila team to work alongside our US operations group.

Goal: The primary goals of a product support specialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customer support and to ensure customer satisfaction.

The primary responsibility of this role is to provide client support, troubleshooting help and guidance/training to clients and address questions and concerns on the use of our tools and systems. The Product Support Specialist will communicate with clients via phone, email and chat.

 

Responsibilities:

<ul>
	<li class="text-justify">Identify, investigate, and resolve client problems and handle technical support cases through phone, chat and email submissions.</li>
	<li>Respond (via phone/email/chat) to all clients in a timely manner to provide a high level of customer support.</li>
	<li>Maintain client confidence by keeping their information confidential.</li>
	<li>Field support calls, chat, email, and/or other communication from clients with inquiries about our systems and products.</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem.</li>
	<li>Apply knowledge of computer software, hardware, and procedures to solve problems.</li>
	<li>Collaborate with other teams/departments (Client Success, Billing, Implementations, Branded Sites, Marketing, Tech Teams) to research and resolve problems.</li>
	<li>Maintain knowledge of technology innovations and trends.</li>
	<li>Performs other related duties as assigned.</li>
	<li>Develop great client relationships to keep clients excited about joining Ylopo</li>
	<li>Speak confidently and professionally with clients.</li>
	<li>Serve as subject matter expert for the Ylopo process.</li>
	<li>Learn the ins and outs of Ylopo products.</li>
</ul>

Tier1 Product Support Specialist

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Your mission is to produce world-class software designs and provide the best experience for all users of our products. You will collaborate hand in hand with our engineering team in the implementation of complex UI designs.

Job Responsibilities:

<ul>
	<li>You will gather and evaluate user requirements in collaboration with product managers and engineers.</li>
	<li>You will identify and troubleshoot UX problems (e.g. responsiveness)</li>
	<li>You will create sketches, process flows, storyboards, wireframes, and mockups with different levels of fidelity for web, mobile, web applications based on user needs.</li>
	<li>You will communicate your design ideas and prototypes to the Design Director, Product Owner, the engineering team and other stakeholders.</li>
	<li>You will create user interface elements, like menus, tabs, and widgets, components, UI mockups that clearly illustrate how sites function and look like using Adobe XD, Invision, Photoshop, and Illustrator.</li>
	<li>You will own and project manage the design projects assigned to you.</li>
	<li>You will perform support tasks for the marketing team in producing marketing collaterals and Keynote presentations.</li>
	<li>Together with the Design Director, you will stay up-to-date with web, app, and software design trends and communicate these updates to the team.</li>
	<li>You will participate in the evaluation of emerging technology and tools.</li>
	<li>You will work with the core team in defining and improving our processes, design systems, style guides, and best practices.</li>
	<li>You will work with the core team on events planning and execution.</li>
	<li>You will assist the core team and project stakeholders on special tasks, as needed.</li>
	<li>Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.</li>
	<li>A big plus to have previous work and familiarity on Mobile Application Design on either Android or iOS.</li>
</ul>

Product Designer | UI/UX

<ul>
	<li>Assists in charting expansion direction using science, product knowledge, and consumer insights</li>
	<li>Crafts New Product Development (NPD) architectures for identified health spaces</li>
	<li>Develops claims and product concepts</li>
	<li>Serves as Project Organizer, communicating and collaborating with brand/enablers</li>
	<li>Assist in preparatory requirements for Project Team meetings (medical/regulatory, cost, technical, research, trade)</li>
	<li>Executes projects according to plan, bringing innovative concepts to completion</li>
	<li>Assists project manager in studying, managing claims development, and providing input to strategy documents for assigned spaces</li>
</ul>

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