The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

The Reservations and Logistics Assistant V provides frontline coordination and logistical support for booking inquiries, venue reservations, and guided tours of Areté. The position ensures that internal and external clients are efficiently guided through the reservation and tour process, while maintaining smooth communication with relevant campus offices and personnel involved in venue use and maintenance.

Main Duties and Responsibilities 
I. Venue Reservation and Booking Support

Receives and responds to booking inquiries and requests for the use of Areté spaces

Guides clients through submission procedures, reviewing forms for completeness, and following up on pending permits or approvals in coordination with relevant offices

Assists with onsite needs during client visits or ocular inspections, ensuring all inquiries are addressed

Gathers detailed information from clients regarding event requirements, usage timelines, and technical/logistical need

Prepares and presents a detailed summary of client requests to support evaluation and final approval by the Executive Director and/or the Artistic Director

Communicates decisions to requesting parties

II. Coordination and Logistical Support

Supports logistical preparations for events hosted at Areté, in coordination with clients, internal offices, and service providers

Reserves setup needs ensuring that technical, security, and housekeeping requirements are addressed ahead of the event

Informs the Campus Safety and Mobility Office (CSMO), Central Facilities Management Office (CFMO), and other relevant units of approved events and activities within Areté

Monitors the use of spaces during events to help ensure venue policies and guidelines are followed

Coordinates with internal units (e.g., Artistic Director’s Office, Sandbox Programs, Makerspace) regarding venue availability, ongoing activities, and overlapping space use

III. Guest Relations and Tour Coordination

Welcomes and assists guests participating in Areté programs, projects, and events

Facilitates requests for guided tours of Areté, coordinating tour schedules and ensuring a smooth experience for visitors

Acts as a consistent point of contact for prospective clients, ensuring professional handling of inquiries and feedback

IV. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Reservations and Logistics Assistant

Summary of Work Activities and Responsibilities

The Senior Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms. As the senior member of the team, the position serves as the team lead and recommends work assignments and assists with monitoring the quality of output of the Operations team. 

Main Duties and Responsibilities 

I. URH Reservations, Applications, and Admissions Management

<ul>
	<li>Assists with queries of potential residents and transients and monitors the various communication channels of URH</li>
	<li>Processes reservations of URH rooms and facilities
	<ul>
		<li>Prepares the reservation forms and receives and processes dorm reservation and application, ensuring all necessary documents are in order</li>
		<li>Prepares the acceptance letters and dorm kits, and communicates the house rules to the incoming residents</li>
	</ul>
	</li>
	<li>Updates the URH resident database and prepares present headcount report, including tagging resident students in AISIS </li>
</ul>

II. Facilities Upkeep and Maintenance 

<ul>
	<li>Conducts regular inspection of common spaces and grounds maintenance</li>
	<li>Schedules room inspection to ensure that the general upkeep of the facilities is well-maintained and that needed repairs are coordinated properly</li>
	<li>Coordinates closely with the Housekeeping Supervisor for the URH in ensuring that a high-standard of cleanliness and over-all upkeep of the URH complex is maintained at all times</li>
</ul>

III. Room Check-in and Check-out Management

<ul>
	<li>Attends to the check-in process 
	<ul>
		<li>Coordinates the clean-up of rooms with the housekeeping team and ensures that the rooms are ready for check-in</li>
		<li>Facilitates the check-in process of residents and transients and provides orientation of house rules</li>
		<li>Monitors and ensures that all dormers have their own emergency bag, according to URH specifications, at the start of their residency</li>
	</ul>
	</li>
	<li>Attends to the check-out process
	<ul>
		<li>Coordinates the room check and clean-up to ensure that everything in the room is still accounted for, including the return of room keys</li>
		<li>Coordinates with the Office Assistant for Collections and Inventory Support to ensure that residents and transient guests have fully settled their bills prior to check-out</li>
	</ul>
	</li>
	<li>Monitors the appliance/s brought in and out by the residents 
	<ul>
		<li>Manages the residents’ submission of their Applications Declaration Forms</li>
	</ul>
	</li>
</ul>

IV. Frontline and Office Support

<ul>
	<li>Attends to inquiries of potential residents and the requests of the residents from various URH communication channels</li>
	<li>Accompanies the parents/visitors in touring the URH facilities</li>
	<li>Routes URH memos and announcements from various communication channels to the residents and transients</li>
	<li>Rotates work schedules with the other Residential Operations Assistants in the provision of services to URH residents 24/7</li>
</ul>

V. Team Lead Functions

<ul>
	<li>Organizes work of the Residential Operations Assistant by scheduling and assigning rotational shifts</li>
	<li>Serves as a guide on how to attend complex situations before escalating to the Assistant to the Director for Operations</li>
	<li>Consolidates all records of concerns brought to the attention of the URH administration team via the front desk, and makes an initial analysis and recommendation from the collected data</li>
	<li>Oversees the lost and found system of the URH, including an analysis of how to prevent loss</li>
</ul>

VI. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative.

Senior Residential Operations Assistant

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant to the Director for Operations, the Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms.

Main Duties and Responsibilities:

I. URH Reservations, Applications, and Admissions Management

<ul>
	<li>Assists with queries of potential residents and transients and monitors the various communication channels of URH</li>
	<li>Processes reservations of URH rooms and facilities
	<ul>
		<li>Prepares the reservation forms and receives and processes dorm reservation and application, ensuring all necessary documents are in order</li>
		<li>Assists in the review of previous residents’ files for any concerns and flags them to the Assistant to the Director for Operations for consideration</li>
		<li>Prepares the acceptance letters and dorm kits, and communicates the house rules to the incoming residents</li>
	</ul>
	</li>
	<li>Implements an organized filing system for each application, ensuring that all documents are kept confidential</li>
	<li>Updates the URH resident database and prepares present headcount report, including tagging resident students in AISIS</li>
</ul>

II. Facilities Upkeep and Maintenance

<ul>
	<li>Conducts regular inspection of common spaces and grounds maintenance, and schedules room inspection to ensure that the general upkeep of the facilities is well-maintained and that needed repairs are coordinated properly</li>
	<li>Assists in coordination of resident-related concerns with the appropriate offices and helps in the monitoring and resolution of these concerns</li>
	<li>Coordinates closely with the Housekeeping Supervisor for the URH in ensuring that a high-standard of cleanliness and over-all upkeep of the URH complex is maintained at all times</li>
	<li>Initiates job order process request for facilities and IT-related requirements, in coordination with the Senior Residential Operations Assistant</li>
</ul>

III. Room Check-in and Check-out Management

<ul>
	<li>Attends to the check-in process
	<ul>
		<li>Coordinates the clean-up of rooms with the housekeeping team and ensures that the rooms are ready for check-in</li>
		<li>Facilitates the check-in process of residents and transients and provides orientation of house rules</li>
	</ul>
	</li>
	<li>Attends to the check-out process
	<ul>
		<li>Coordinates the room check and clean-up to ensure that everything in the room is still accounted for, including the return of room keys</li>
		<li>Coordinates with the Office Assistant for Collections and Inventory Support to ensure that residents and transient guests have fully settled their bills prior to check-out</li>
	</ul>
	</li>
	<li>Monitors the appliance/s brought in and out by the residents
	<ul>
		<li>Assists the Senior Residential Operations Assistant with the residents’ submission of the Appliance Declaration Form.</li>
	</ul>
	</li>
</ul>

IV. Frontline and Office Support

<ul>
	<li style="list-style-type: none;"> </li>
	<li>Attends to inquiries of potential residents and the requests of the residents from various URH communication channels</li>
	<li>Accompanies the parents/ visitors in touring the URH facilities</li>
	<li>Manages the receipt and release of packages and documents delivered for the residents and the Office</li>
	<li>Keeps a record of the lost and found items of residents, including coordinating with the Campus Safety and Mobility Office</li>
	<li>Routes URH memos and announcements from various communication channels to the residents and transients</li>
</ul>

*Full JD may be requested

Residential Operations Assistant | University Residence Halls

At the heart of our company lies a bold vision: to become the trusted, go-to provider of reliable and flexible business process outsourcing (BPO) services across Southeast Asia. We aim to be the leading partner for international businesses seeking to establish or expand their operations in the region—offering not just support, but true strategic collaboration.

Our foundation is built on four key pillars: Trust, Efficiency, Quality, and Tailored Service. These values are not just words—they are deeply embedded in our culture and serve as guiding principles in everything we do. They inform our decisions, shape our processes, and define how we engage with both our clients and our team.

Trust ensures transparency and accountability in our partnerships. Efficiency drives us to streamline operations and deliver measurable results. Quality is reflected in the standards we uphold in every project, while Tailored Service guarantees that every solution is crafted to fit each client’s unique needs.

Together, these pillars guide our journey and define our identity—not only as a service provider, but as a long-term partner invested in our clients’ growth and success.

Vericom Inc.

Arbitrail is expanding! We are hiring Customer Service Representatives to join our growing BPO team.

We're looking for professionals who are passionate about customer service, thrive in fast-paced environments, and are driven to meet performance goals.

Location: Ortigas, Pasig City 
Schedule: Must be amenable to work on a shifting schedule

Qualifications:

At least 6 months BPO experience or customer service experience

Strong English communication and interpersonal skills.

Familiarity with Zendesk or similar CRM. Ticketing systems is an advantage.

Strong problem solving and multi-tasking skills.

Willing to work onsite in Ortigas, Pasig City

Responsibilities:

Answer inbound customer calls and make outbound calls as needed.

Handle customer reservation inquiries, assist with booking issues, and provide support related to hotel and supplier coordination.

resolve customer issues via Zendesk and log interactions efficiently.

Handle additional tasks as assigned by the clients team.

Deliver consistent and high quality customer experiences.

Customer Service Representative Travel Account

Main Duties &amp; Responsibilities

<ul>
	<li>Serves as Office Receptionist
	<ul>
		<li>Handles students and visitors’ inquiries.</li>
		<li>Handles incoming &amp; outgoing calls and fax messages.</li>
	</ul>
	</li>
	<li>Assists in Office Operations
	<ul>
		<li>Coordinates with other departments, and OSCI regarding Soc Sci 13 schedules and other matters.</li>
		<li>Assists in managing various international activities of the DS, such as workshops and public lectures.</li>
		<li>Coordinates with various offices inside and outside the university (Inside: other 
		departments, programs, administrative offices, central administration offices, etc. Outside: Nongovernment organizations, different institutions, various universities, partner communities, etc)</li>
		<li>Assists faculty with Soc Sci 13 room reservation, announcements, duplication of exams, syllabi, handouts, etc.</li>
		<li>Assists the Director during Registration period (Soc Sci 13 signups)</li>
		<li>Assists the Director in preparing Soc Sci 13 course offerings, scheduling, etc.</li>
		<li>Assists the Director in preparing the budget (new equipment requests, major improvement requests, new positions requests, supplies and expenses requests &amp; monthly budget report).</li>
	</ul>
	</li>
	<li>Responsible for Logistics concerns
	<ul>
		<li>Monitors the availability of office supplies and equipment needed for Soc Sci 13 and other DS internationalization activities. Reports immediate repairs of equipment and other office facilities.</li>
		<li>Maintains cleanliness and orderliness inside the office.</li>
	</ul>
	</li>
	<li>Responsible for Office Documents
	<ul>
		<li>Processing all incoming and outgoing documents (letters, invitations, school activities, reports, etc.)</li>
		<li>Handles Soc Sci 14 students’ and office files.</li>
		<li>Route correspondence and other important documents to various offices.</li>
		<li>Handles confidential documents of the Director and faculty such as appointment contract, curriculum vitae, application, bio data form, etc.</li>
		<li>Handles practicum matters (preparing endorsement letters, evaluation forms, inquiries for names &amp; addresses of Non government organizations and institutions, etc)</li>
	</ul>
	</li>
</ul>

Office Assistant for Development Studies

Full JD to be sent to shortlist.

Main Duties and Responsibilities: 
 
I. Frontline and Administrative Support

Attends to inquiries and requests from stakeholders and visitors of both the Ethics Center and the Office of the Student Activities and Formation and the Office of the Dean from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned

Receives and records office correspondences and communication materials and carries out appropriate actions

Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner

Provide support to the Dean’s various projects and initiatives, such as but not limited to, academic affairs, budget, quality assurance, marketing, School events, etc.

 
II. Logistical Support for Office Activities

Assists with the logistical support requirements for the trainings, seminars, conferences, retreats, workshops and events headed by the Ethics Center and the Office of Student Activities and Formation

Disseminates information and marketing collaterals about these programs and activities through the website, email, and/or print channels, and addresses inquiries accordingly

Prepares materials, equipment, and tokens while ensuring the reservation of venues, catering, and transportation requirements

Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments

III. Center Management Support

Coordinates and arranges meetings, appointments, and travel arrangements of the

Executive Director

Prepares and submit annual year-end report and summary of operations

Assists in the organization of meeting presentations of the Executive Director

Draft contracts for Independent Contractors in accordance with legal and

organizational requirements

Assists in implementing the Ethics Center's marketing and admission initiatives

Maintains and updates the student tracking database for accurate and up-to-date records

Handles communication and information dissemination to relevant stakeholders and offices

IV. Student Activities and Formation Support

Assists the Director in managing the day-to-day administrative requirements and implementation of the different programs of the Office of the Student Activities and Formation and the Mulat Diwa Foundation

Drafts various documents and reports (e.g. requests for funding and endowments, Terms of Reference, CHED reports, etc.) and submits them to the Director for review and approval

Reviews accuracy and completeness of submitted project proposals, collates and submits to the Director for approval

Ensures the maintenance and proper usage of the Student Council room

Assists the Director in drafting the budget of the Student Council and Mulat Diwa Foundation by providing relevant financial data and completing the necessary documentation

Monitors expenses of the Office of Student Activities and Formation, Mulat Diwa Foundation and the Student Council Fund vis-à-vis approved budget and keeps records of all financial transaction

V. Performs other duties as may be assigned by the immediate supervisor, or any 
authorized representative

Administrative Assistant for Student Activities & Formation and the Ethics Center

Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line- up of 21* Toyota models. It has 71* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.

TMP was incorporated on August 3, 1988 as a joint venture of the following business entities:
        GT Capital Holdings, Inc. (51%)
        Toyota Motor Corporation (34%)
        Mitsui & Co., Ltd. (15%)

TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to a number of investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan and other parts of the world. The Marketing Office of TMP is located at the 28th and 31st floors, GT Tower International, Makati City.

TMP currently produces the best-selling Innova and Vios. Its existing manufacturing plant has the capacity to produce over 55,000* units per year on two-shift production operations.

TMP operates with ten (10) organizational units: Marketing, Manufacturing, Production Control & Logistics, General Administration, Comptrollership, Treasury, Purchasing, Corporate Affairs, Vehicle Logistics and Affiliate Operations Support & Audit.

The company’s regular and outsourced manpower is composed of 3,695* Team Members.
—
*as of end-December 2019

Toyota Motor Philippines Corporation

Toyota Motor Philippines is looking for a Sales Admin Associate to join Toyota Motor Philippines Corporation based in our marketing base in Makati City.

A Sales Admin Associate is a member of the Sales Planning &amp; Administration Department who is responsible for monitoring, consolidating, and creating executive reports about our dealer networks retails sales and inventory, model reservations, customer inquiries, etc.

You will have direct coordination with our dealer network bridging the gap with Toyota Motor Philippines Corporation, providing, and processing the requirements of each entity.

You will also handle administrative functions by managing and coordinating our Marketing Teams office supplies, budget planning, and other functional activities.

 

Your role and responsibilities:

<ul>
	<li>KPI monitoring of vehicle sales, inquiries, reservations, and releases</li>
	<li>Preparation and consolidation of the following reports:</li>
	<li>Dealer Reports (inquiries, reservations and releases or sales)</li>
	<li>Top management reports &amp; presentation (Hoshin, Board of Directors, Excom, Dealer Conference)</li>
	<li>Annual budget requirements, consumption monitoring, and support on cost reduction activities</li>
	<li>Administrative tasks such as supplies monitoring, replenishment, and issuance, and monitoring and creation of workplace SOPs</li>
	<li>Support to company activities like safety audit &amp; monitoring, risk management audit and ISO certification</li>
</ul>

Sales Admin Associate

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are seeking a highly skilled Senior Executive Assistant to provide top-tier support to our client’s team. This role demands exceptional organizational skills, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced, rapidly evolving startup environment. The ideal candidate is proactive, resourceful, and adept at navigating both strategic and day-to-day administrative needs.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

<ul>
	<li>Provide high-level administrative support, including:
	<ul>
		<li>Managing complex calendars</li>
		<li>Booking travel arrangements and restaurant reservations</li>
		<li>Coordinating events and team processes</li>
		<li>Processing expenses in a timely manner</li>
		<li>Drafting and managing correspondence</li>
		<li>Providing regular updates on in-flight projects</li>
	</ul>
	</li>
	<li>Develop a strong understanding of our client's operations and reflect its professionalism and charisma in written communications, especially with external stakeholders.</li>
	<li>Plan and coordinate meetings, including preparing agendas, managing logistics, and ensuring timely follow-up.</li>
	<li>Handle confidential information with the utmost professionalism and discretion.</li>
	<li>Manage special projects and initiatives as assigned by executives.</li>
	<li>Liaise with internal teams to ensure seamless communication and coordination.</li>
</ul>

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