
Satellite Office is a leading offshore staffing and outsourcing partner that helps businesses build high-performing full-time teams in the Philippines. We work with global companies to create dedicated offshore teams that operate as a true extension of their business — giving clients full control, transparent pricing, flexible scaling, and access to exceptional talent backed by premium operational support.

 

Our services support a wide range of business functions, including customer experience and support, software and development teams, finance and back-office operations, digital marketing, creative services, and other specialist roles across growing industries. Through our people-first approach, we focus on building teams that stay, grow, and deliver long-term value for the businesses they support.

 

At Satellite Office, employee experience is at the heart of everything we do. We are committed to creating an environment where people can build meaningful careers while maintaining balance, wellbeing, and personal growth.

 

Our employees enjoy competitive compensation and benefits, ongoing learning and development opportunities, modern workplaces, and a culture that values collaboration, trust, and flexibility. We believe great teams are built by investing in people and creating a workplace where individuals feel supported to thrive both professionally and personally.

 

As a certified Great Place to Work and one of the leading offshore employers in the Philippines, Satellite Office continues to attract talented professionals who want to work with global brands, develop their careers, and be part of a company that values performance, culture, and long-term success. Through our strategic growth partnership model, employees work directly with international clients, integrate into global teams from day one, and contribute to meaningful business outcomes in a dynamic and future-focused work environment.

Satellite Office 

inbound sales consultant

work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be awesome! apply now and discover the satellite office candidate experience – recognized as one of the best among bpo companies worldwide.

what is an inbound sales consultant?

our awesome client, a leading company in the tyre industry, is looking for an inbound sales consultant to be part of their support centre team.

as an inbound sales consultant, you will manage incoming calls and online chats from new and existing customers regarding sales inquiries and orders. you will provide exceptional customer service, resolve concerns efficiently, and ensure a positive customer experience throughout the customer journey.

what will be your main responsibilities?

<ul>
	<li>handle incoming calls from new and existing customers regarding sales inquiries and existing orders.</li>
	<li>engage with potential customers through the company’s live chat platform.</li>
	<li>provide accurate product, order, and service information to customers.</li>
	<li>resolve customer questions, concerns, and issues in a timely and professional manner.</li>
	<li>document customer interactions and maintain detailed and accurate records in filemaker.</li>
	<li>collaborate with other departments to ensure seamless service and effective issue resolution.</li>
	<li>maintain and continuously improve product and industry knowledge.</li>
	<li>navigate internal systems and crm platforms effectively to assist customers.</li>
	<li>deliver a consistently high level of customer service across all communication channels.</li>
</ul>

CSR | Booking or Reservations Required | Onsite, BGC

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Knowledge, Skills and Abilities:

Technological Savvy: Ability to utilize information technology and computer and internet systems to accomplish tasks; Proficiency in MS Office and Google Applications (Word, Excel, PowerPoint, etc.)

Secretarial and Clerical Support Skills: Knowledge of administrative and clerical procedures and systems such as managing files and records, office budget and expenses, etc.

Communication Skills: Ability to express thoughts and ideas effectively for both oral and written communication

Organization Skills and Time Management: Ability to work efficiently under tight deadlines/schedules, even with minimal supervision; Ability to effectively plan and coordinate the delivery of required outcomes, according to importance and urgency; Keen to details

Customer Service: Efficient customer service and public relations; Ability to communicate and relate well with other people from different levels of an organization, society, or from different nations/ nationalities

Education and Experience Requirements:

Bachelor’s degree

At least 2 of years of relevant work experience Work experience in Learning and Development, Training, or Education, an advantage

Academic Program Secretary

Mary Grace Foods Inc., founded in 2002 by Mary Grace Dimacali, began with a passion for baking and service. Her award-winning baked goods, including ensaymadas and cheeserolls, were first sold in premium mall kiosks. In 2006, Café Mary Grace was born, offering comfort food in a warm, home-like setting. Today, with over 70 kiosks and 60 cafés, Mary Grace provides stable jobs and continues expanding across the Philippines. In the next years, Mary Grace aims to open more branches all over the Philippines and in Asia. We wish to raise the flag of "proudly Filipino made" on the international stage.

Mary Grace Foods, Inc.

<ul>
	<li>Process and release change funds to stores accurately and according to agreed-upon lead times.</li>
	<li>Coordinate bank reservations and pick-up of change funds. Manage daily sales pull-outs from cafés and kiosks without nearby bank access, and ensure timely bankdeposits.</li>
	<li>Prepare monthly financial reports and summary tools to support management decisions. Adhere to control points, maintain document filing, and manage sensitive fund database information in compliance with data privacy laws.</li>
	<li>Collaborate with various café operations and departments to ensure timely resolution of issues. Maintain professional relationships and uphold the organization's values.</li>
	<li>Accurately prepare, encode, and input data into the monitoring sheets and other in-house systems.</li>
</ul>

Cash Custodian

Summary of Work Activities and Responsibilities: 
 
The Library Assistant IV provides frontline, library use, and section management support in the day-to-day operations of the library collections and circulation counter of KEMC.

Main Duties and Responsibilities: 
 
I. Circulation and Library User Support

<ul>
	<li>Provides frontline assistance to students, teachers, parents, and other library patrons regarding services and resources.
	<ul>
		<li>Responds to informational queries regarding library policies, procedures, and facilities in a professional manner</li>
		<li>Responds to email and other correspondence concerning circulation, overdue materials, and reservations</li>
		<li>Guides users in locating specific books and utilizing library resources effectively</li>
	</ul>
	</li>
	<li>Handles circulation counter operations to facilitate the efficient movement of library materials
	<ul>
		<li>Processes check-out, check-in, and renewal transactions using the library management system to maintain accurate records</li>
		<li>Receives and processes book reservations and retrieves requested materials for library users</li>
		<li>Maintains the orderliness and professional atmosphere of the circulation area</li>
	</ul>
	</li>
</ul>

II. Collection Management Support

<ul>
	<li>Maintains the systematic organization and accessibility of the library collection
	<ul>
		<li>Shelves returned materials accurately according to the prescribed library classification system</li>
		<li>Performs regular shelf reading to ensure the correct arrangement and easy retrieval of materials</li>
		<li>Participates in the annual inventory activity to account for the status and condition of all library holdings</li>
	</ul>
	</li>
	<li>Performs technical processing and physical maintenance of library materials
	<ul>
		<li>Labels library materials to support systematic storage and retrieval</li>
		<li>Identifies damaged or misplaced materials and refers them for repair, replacement, or withdrawal</li>
	</ul>
	</li>
	<li>Maintains the physical organization and cleanliness of the library</li>
</ul>

III. Administrative Support

<ul>
	<li>Prepares data and drafts reports required by the KEMC Coordinator
	<ul>
		<li>Records, collates, and maintains statistical data on the assigned area of responsibility (e.g. daily user statistics, book search requests, number of books returned to shelves)</li>
	</ul>
	</li>
	<li>Supports the implementation of library policies, procedures, and service improvements</li>
	<li>Coordinates the implementation of library programs and community engagement activities
	<ul>
		<li>Prepares publicity materials, displays, exhibits, and promotional content to encourage library use and reading among the community</li>
		<li>Collaborates with library staff in creating activities that promote library collections and services</li>
	</ul>
	</li>
</ul>

IV. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Library Assistant

Main Duties and Responsibilities: 
I. Program Planning and Development

<ul>
	<li>Leads the short-term and long-term development of formation programs for the assigned year levels
	<ul>
		<li>Meets with the OVPMI team and the relevant offices per year level to revisit, refine, and/or plan formation programs and Program Expected Learning Outcomes (PELO)</li>
		<li>Researches and identifies new areas for growth and collaborative opportunities with other institutions and groups</li>
	</ul>
	</li>
	<li>Ensures the alignment and integration of formation programs for the assigned year level with the Higher Education academic curriculum through collaboration with academic and formation stakeholders
	<ul>
		<li>Partners with faculty members and academic departments to refine and align module design and content with formation objectives and the academic curriculum</li>
		<li>Coordinates with other Student Formation Coordinators to promote continuity and developmental progression of formation programs across all year levels</li>
	</ul>
	</li>
</ul>

II. Program Implementation

<ul>
	<li>Manages the logistical and administrative requirements necessary for smooth program operations
	<ul>
		<li>Coordinates venue reservations and logistical setups for all program activities</li>
		<li>Coordinates and negotiates with faculty members on matters related to student enlistment, scheduling, and room assignments</li>
		<li>Receives and verifies grade submissions from faculty members and posts the grades in the system</li>
	</ul>
	</li>
	<li>Sources, selects, and orients program facilitators and resource persons</li>
	<li>Mentors individual students and/or student groups, as applicable to the program
	<ul>
		<li>Develops activities and sessions to help students with their role in the program</li>
		<li>Provides individual consultation sessions to guide them in their role in the program</li>
	</ul>
	</li>
	<li>Monitors the financial requirements of assigned formation programs to ensure adherence to approved budgets
	<ul>
		<li>Consolidates budget proposals from partner offices for assigned year-level programs</li>
		<li>Monitors the utilization of program budgets and tracks expenses throughout the year</li>
		<li>Monitors the financial status of assigned programs through Integrated Ateneo Formation (InAF) DCBs and reviews related budgetary requirements</li>
		<li>Reviews and monitors the processing of liquidations for assigned year-level programs</li>
		<li>Processes requests for compensation of facilitators and deliverers, as applicable</li>
	</ul>
	</li>
</ul>

III. Program Monitoring, Evaluation, and Reporting

<ul>
	<li>Develops or uses current evaluation tools such as surveys, interviews, and focus groups to gather feedback on program runs, and analyzes the data collected to derive actionable insights and recommendations for enhancing formation program strategies</li>
	<li>Prepares detailed evaluation reports documenting findings, insights, and recommendations for program outcomes</li>
	<li>Coordinates the implementation of approved changes and enhancements to formation programs and provides feedback and recommendations to the Director and relevant stakeholders</li>
</ul>

IV. Stakeholder Engagement

<ul>
	<li>Serves as the primary point of contact for formation program-related inquiries for assigned year levels, acting as the initial touchpoint for offices, students, and external organizations</li>
	<li>Identifies and engages potential partners, including academic institutions, organizations, and training providers, to expand formation program offerings and initiatives</li>
	<li>Represents the assigned formation programs in University-related gatherings and meetings</li>
</ul>

V. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Kalibrr Job Search

CSR | Booking or Reservations Required | Onsite, BGC

Academic Program Secretary

Cash Custodian

Library Assistant

Student Formation Coordinator