Tax Examiners and Collectors, and Revenue Agents

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

<ul>
	<li>Evaluates Company's/Subsidiaries' tax position to improve existing tax practices and procedures and to manage tax liabilities or exposures identified, thus helping minimize controversies with tax authorities</li>
	<li>Assists in contesting assessments involving national, local and real property taxes including preparation of position papers and protest letters; follow-ups and discussions with revenue officers on their findings</li>
	<li>Prepare, file and monitor all statutory compliance with bir, peza, lgu and other related institutions</li>
	<li>Provides opinion on tax implications of different business transactions</li>
	<li>Provide advice and assistance with the registration and reporting requirements of government agencies relating to tax and/or investment incentives granted under various investment laws and regulations as administered by the Securities and Exchange Commission, Department of Finance, Board of Investments, Philippine Economic Zone Authority, Clark Development Corporation, Local Governments, etc.</li>
	<li>All other BIR correspondences and submissions (e.g. Tax Treaty Relief Application, BIR rulings, Application for Computerized Accounting System, etc.)</li>
	<li>Mentor and supervise junior tax accountants</li>
	<li>Other ad hoc activities as the need arises</li>
</ul>

Tax Specialist

<ul>
	<li>Prepare, file and monitor all statutory compliance with BIR, PEZA, LGUs and other related institutions</li>
	<li>Assists in contesting assessments involving national, local and real property taxes including preparation of position papers and protest letters; follow-ups and discussions with revenue officers on their findings</li>
	<li>Provides opinion on tax implications of different business transactions</li>
	<li>Provide advice and assistance with the registration and reporting requirements of government agencies relating to tax and/or investment incentives granted under various investment laws and regulations as administered by the Securities and Exchange Commission, Department of Finance, Board of Investments, Philippine Economic Zone Authority, Clark Development Corporation, Local Governments, etc.</li>
	<li>All other BIR correspondences and submissions (e.g. Tax Treaty Relief Application, BIR rulings, Application for Computerized Accounting System, etc.)</li>
	<li>Other ad hoc activities as the need arises</li>
</ul>

Tax Associate

SMX Convention Center is the premier venue for meetings and events in the country with over 38,000 sq.m. of leasable space. Under the flagship of SMX Manila are SMX Aura, SMX Bacolod, SMX Davao, Olongapo City Convention Center, SMX Clark, and two Trade Halls namely, Megatrade Hall and Sky Hall Seaside Cebu. For more information, please visit www.smxconventioncenter.com

SMX Convention Specialist Corp.

The Quality and Hygiene Manager is responsible for overseeing the implementation of the policies for MICE Service Partners and Accredited Caterers are being maintained in all SMX Convention Center branches.

Sales Culture:

Ensures the quality of the food being served during events to maintain exceptional satisfaction on Post Event Survey Form.

Customer Service:

Coordinates and collaborates with the Branch Heads to ensure consistent and strict implementation on caterers and food quality policies.

Expense Management:

Eliminate any potential threat to any emergencies and risks related to food related incidents

Efficiently contribute to energy-saving and waste disposal reduction of costs.

Financial Success:

Plans, organizes, and controls procurement and utilization of all Quality and Sustainability supplies, activities, and programs.

Quality and Hygiene Manager

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

<ul>
	<li>Assess clients’ mobility, flexibility, and movement patterns.</li>
	<li>Design and implement customized stretching and mobility programs.</li>
	<li>Guide clients through safe and effective exercises.</li>
	<li>Monitor progress and adjust programs as needed.</li>
	<li>Maintain detailed client records.</li>
	<li>Collaborate with the healthcare/wellness team for integrated care.</li>
	<li>Conduct yoga or group classes as needed.</li>
</ul>

Stretch  and Mobility Specialist

We are redefining the fitness landscape in the Philippines with a diverse range of innovative concepts designed to inspire and empower. We’re home to two distinctive brands – PERIGON and STRONG Pilates Philippines – each offering a unique approach to fitness, yet united by a shared commitment to community, personal growth, and exceptional client experiences.

Driven by our vision to be the reason people live better, we focus on longevity in training and fostering connection within our community. Through innovative fitness technology and experiences that inspire advocacy, we strive to create spaces where individuals can achieve lasting results and thrive in both body and mind.

PERIGON delivers the ultimate premium rhythmic cycling experience, combining high-energy cardio and precise bike movements in an atmosphere fueled by music and progress. With a focus on pushing beyond personal boundaries and embracing freedom from expectations, PERIGON is a space where Manila's go-getters can sweat, ride, and transform.

STRONG Pilates Philippines blends Pilates, strength training, and low-impact cardio into a powerhouse 45-minute session designed to build muscle, improve endurance, and foster holistic well-being. Utilizing Rowformers and Bikeformers, STRONG Pilates offers a unique, low-impact, high-intensity workout that promotes long-term, sustainable fitness and overall wellbeing. Our expert instructors are dedicated to guiding clients on their journey to becoming stronger, healthier, and more connected.

Together, our mission is to provide transformative fitness experiences that not only enhance physical fitness but also promote long-term health, creating a stronger, more resilient community.

Paradigm Projects, Inc. / Perigon Projects, Inc.

The Role in a Nutshell

 

As a CRM &amp; Community Coordinator at Strong Pilates Philippines, you play a key role in managing memberships, boosting customer satisfaction, and building a strong community across all studios. You continuously seek to improve operational workflows, ensuring efficiency and alignment with business needs.

In this dynamic and ever-evolving role, you'll implement evolving strategies while maintaining a personal connection with members. Your contributions are essential to shaping our culture and enhancing the client experience, driving our continued success.

 

What You’ll Do

 

As a CRM Coordinator:

<ul>
	<li>
	Manage email and social media inquiries, handling lead nurturing, client acquisition, conversion, retention, and customer service while ensuring timely solutions that align with company standards.
	</li>
	<li>
	Study and optimize operational workflows for lead nurturing, client acquisition, conversion, retention, and customer service, generating relevant weekly or monthly reports.
	</li>
	<li>
	Build relevant SOPs and training resources.
	</li>
	<li>
	Grow existing customer accounts by providing personalized service, such as performing touchpoints with recurring members and building relationships both in-person and online. Use effective sales techniques, including upselling services, while documenting member needs and preferences.
	</li>
	<li>
	Address and minimize failed payments weekly.
	</li>
	<li>
	Identify opportunities to enhance services and offerings.
	</li>
	<li>
	Own and manage the full sales pipeline from lead generation to conversion, including follow-ups, closing memberships, and after-sales.
	</li>
	<li>
	Collaborate with relevant teams to execute CRM-driven campaigns for lead nurturing, retention, and win-back strategies.
	</li>
	<li>
	Collaborate with relevant teams to improve general operations and customer experience.
	</li>
</ul>

As a Community Coordinator:

<ul>
	<li>
	Deliver exceptional client experiences by authentically representing the brand’s community and culture across all Strong studios.
	</li>
	<li>
	Build a strong community by organizing member initiatives and events, ensuring they are well-executed with proper planning, timing, budgeting, and documentation.
	</li>
	<li>
	Manage and promote referral, loyalty, and ambassador programs to strengthen member engagement and sales.
	</li>
	<li>
	Collect, document, and report member feedback systematically, providing insights to management for continuous improvement.
	</li>
	<li>
	Prospect and manage partnerships or corporate accounts (e.g., corporate wellness programs, collaborations) to expand reach and revenue.
	</li>
	<li>
	Lead other retention initiatives alongside CRM Support (e.g. Strong Human of the Month, etc.)
	</li>
</ul>

 

Other Key Responsibilities

 

<ul>
	<li>
	Take pride in Strong Pilates Philippines studio/s as if they were your own.
	</li>
	<li>
	Be a proud and visible ambassador for Strong Pilates Philippines, on- and off-site.
	</li>
	<li>
	Contribute to nurturing the sense of community within Strong Pilates Philippines.
	</li>
	<li>
	Support training of Front of House staff on CRM usage and best sales practices.
	</li>
	<li>
	Ensure compliance with data privacy laws and company standards in handling member information.
	</li>
</ul>

CRM and Community Coordinator

Ready to Take on the World with Us?

ABOUT US

At Eximius BPO Services, Inc., we provide businesses with highly skilled Analysts, ensuring reliable and timely data for confident decision-making. Our expertise supports diverse workflow assignments, empowering companies to optimize operations with precision.

COMPANY OVERVIEW

Eximius BPO Services, Inc. is proud to be the dynamic local arm of NTrust Infotech, a global leader in the commercial real estate industry. This strategic partnership integrates world-class expertise with localized insights, enabling us to deliver exceptional Business Process Outsourcing (BPO) solutions in the Philippines. Together, we set new industry standards, combining global innovation with local excellence.

WHY JOIN US?

At Eximius BPO, we are recognized as one of the premier providers of back-office services globally. We attract top talent, foster professional growth, and maintain a culture that values excellence without compromising work-life balance.

As we continue to expand, we invite driven and talented individuals to be part of our growing team. Join our global alliance, where innovation meets opportunity, and build a career with limitless possibilities.

START YOUR JOURNEY TO SUCCESS!—Apply now and let us empower you to achieve new heights in your professional journey!

Eximius BPO Services, Inc.

<h1 class="text-justify">Role Overview</h1>

We are looking for an entry-level Capacity and Process Analyst to support daily workforce and capacity tracking, operational reporting, forecasting, and process documentation. This role is ideal for fresh graduates or early-career professionals who are eager to build hands-on experience in operations analytics, capacity planning, and process improvement within a dynamic business environment.

 

<h1 class="text-justify">What You’ll Do</h1>

In this role, you will help drive day-to-day operational efficiency by collecting, validating, analyzing, and reporting capacity and workforce data. You will work closely with the Capacity and Process Improvement Manager and collaborate with operations teams, gaining exposure to data analysis, forecasting, reporting, and continuous improvement initiatives.

 

<h1 class="text-justify">Key Responsibilities</h1>

<ol>
	<li class="text-justify">Monitor, analyze, and interpret capacity, workload, utilization, and productivity data to identify trends, gaps, and opportunities</li>
	<li class="text-justify">Collect and validate data from operations and team leads to ensure accuracy and consistency</li>
	<li class="text-justify">Develop capacity forecasts and workload projections using historical and current data</li>
	<li class="text-justify">Maintain and enhance trackers, reports, dashboards, and data summaries to support operational decision-making</li>
	<li class="text-justify">Document workflows and update SOPs, job aids, and process maps to improve clarity and efficiency</li>
	<li class="text-justify">Support process improvement initiatives by providing data insights and coordinating with internal teams</li>
</ol>

 

<h1 class="text-justify">Work Schedule &amp; Set-Up</h1>

<ul>
	<li class="text-justify">Set-up: Hybrid arrangement; must be willing to report onsite 3x per week or as needed</li>
	<li class="text-justify">Schedule: Day Shift, 7–8 a.m. to 4–5 p.m. (PH Time).</li>
</ul>

 

<h1 class="text-justify">Why Join Us?</h1>

At Eximius BPO and NTrust Infotech, we don’t just fill roles—we create opportunities to build meaningful careers.

 

Join our Capacity and Process Improvement Team and kick-start your career in process analysis and operations analytics. You’ll gain hands-on experience in capacity planning, reporting, and process improvement while working closely with experienced professionals.

 

Here, your insights matter. Your work will help shape smarter processes and better outcomes for our teams and clients. If you’re ready to grow your analytics skills in a collaborative environment that values learning, excellence, and innovation, we’d be excited to have you on our team.

Capacity and Process Analyst

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. 

Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.


Kalibrr 

We’re looking for a proactive and detail-oriented Finance &amp; Accounting Associate to support day-to-day financial operations and help maintain the accuracy and integrity of our financial records. This role is ideal for someone who’s early in their finance career but eager to learn and grow in a fast-paced environment.

<h3>Responsibilities</h3>

Invoicing

<ul>
	<li>Assist in preparing, reviewing and issuing accurate and timely invoices to clients.</li>
	<li>Monitor and track invoicing schedules to ensure timely billing and revenue recognition.</li>
	<li>Collaborate with the sales and operations teams to resolve discrepancies and ensure invoice accuracy.</li>
</ul>

Payroll

<ul>
	<li>Support the preparation and processing of payroll for employees in compliance with local labour laws and company policies.</li>
	<li>Assist in verifying employee and payroll data and preparing necessary reports.</li>
	<li>Help ensure timely disbursement of salaries and payroll-related taxes and contributions.</li>
</ul>

Collections

<ul>
	<li>Monitor accounts receivable and support follow up with clients for outstanding payments.</li>
	<li>Implement effective collection strategies to reduce overdue accounts.</li>
	<li>Maintain detailed records of communications with clients regarding payment terms and disputes.</li>
</ul>

Tax Audits and Compliance

<ul>
	<li>Contribute in the preparation and filing of accurate tax returns, including VAT, income tax, and other statutory filings.</li>
	<li>Assist in internal and external tax audits by preparing documentation and liaising with auditors.</li>
	<li>Stay updated on tax regulations and help ensure compliance with local and national tax laws.</li>
</ul>

General Accounting Support

<ul>
	<li>Support monthly, quarterly, and annual financial closing activities.</li>
	<li>Assist with reconciliations and maintain accurate financial records.</li>
	<li>Help provide financial analysis and reports as required by management.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test measures the knowledge on accounting fundamentals covering topics on accounting process & principles, financial statements and basic concepts on assets, liabilities and equity.

Accounting Fundamentals

Finance and Accounting Associate

Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment. 

Zeno Business Solutions Corp

<h2>Job Summary</h2>

We are seeking an experienced Tax Preparer with signing authority to join our growing team. The ideal candidate is detail-oriented, solution-focused, highly knowledgeable in U.S. tax laws, and an excellent communicator with the ability to simplify complex tax concepts for clients. Strong English communication skills and an accent that closely aligns with a standard American accent are important for ensuring seamless client interactions.

<h3>Key Responsibilities</h3>

<ul>
	<li>Prepare and review individual, partnership, corporate, and other tax returns with accuracy and compliance.</li>
	<li>Sign off on completed returns in accordance with IRS regulations.</li>
	<li>Communicate effectively with clients to gather information, explain tax matters, and answer questions in a professional and client-friendly manner.</li>
	<li>Conduct tax research and stay current on federal, state, and local tax law changes.</li>
	<li>Collaborate with internal team members to ensure high-quality client service.</li>
	<li>Identify opportunities for tax planning and advisory support.</li>
</ul>

US Tax Preparer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

The Learning and Development Specialist will be responsible for engineering and executing a dynamic talent development strategy for M2.0 Communications. This person will drive the creation of programs to address evolving skills needs, conduct hands-on and data-driven workshops, identify and close learning gaps, and lead the development and launch of learning products that position M2 as a market innovator.

Key Responsibilities

<ul>
	<li>Analyze and map current competencies, skill gaps, and growth opportunities across all M2 teams, using data-driven and consultative methods.</li>
	<li>Design, launch, and facilitate advanced, interactive training programs for communications, media relations, stakeholder engagement, and crisis management.</li>
	<li>Develop scalable learning paths with blended delivery methods—live workshops, e-learning modules, peer mentoring, external partnerships, and simulations.</li>
	<li>Collaborate company-wide to ensure learning initiatives integrate with business goals and drive measurable improvement in core client services.</li>
	<li>Engineer new learning products and tools, from concept-through-prototype, that support team growth and can be marketed to external clients.</li>
	<li>Establish and manage KPIs for all learning programs, maintaining a feedback loop for continuous refinement and impact measurement.</li>
	<li>Activate employee engagement by building learning communities, fostering a continuous improvement culture, and introducing leadership pathways.</li>
	<li>Deliver transparent, actionable insights to management on progress, impact, and ROI for all talent initiatives and products.</li>
</ul>

Learning and Development Specialist

VTSA International Inc. was established to provide innovative products and solutions to commercial and industrial sectors.

In January 2016, VTSA International Inc. became the SOLE DISTRIBUTOR of Schneider Lifts in the Philippines. 

VTSA International Inc.

Join VTSA International Inc. and help grow our business!

What You’ll Do:

<ul>
	<li>Find new customers like real estate developers, contractors, and property managers.</li>
	<li>Promote and sell elevators, escalators, and lift services.</li>
	<li>Meet with clients, understand their needs, and offer the best solutions.</li>
	<li>Prepare and present proposals to close deals.</li>
	<li>Build strong relationships with customers and ensure their satisfaction.</li>
	<li>Manage online marketing (Facebook, Instagram, LinkedIn, TikTok) and attend trade shows.</li>
	<li>Track sales, submit reports, and achieve monthly targets.</li>
</ul>

Sales and Marketing Officer

Solar Transport and Automotive Resources Corporation (BYD)

Offers vehicle financing to customers and providing them with thorough explanation of products and complete explanation of dealership services procedures and policies.

Coordinate with the banks to closely monitor the status of client's Auto Loan Application.

Send credit auto-loan application to accredited bank partners.

Follow up of collection from the banks.

Assist both Sales and customers in terms of insurance renewals.

Files, tracks insurance claims status

Finance and Insurance Assistant

Established in 1995, Credit Pilipinas, Inc. has thrived for more than 25 years providing financial services and advice to Filipinos in Metro Manila and surrounding areas. We pride ourselves in delivering fast and convenient tailor-made solutions to all our clients.

Credit Pilipinas, Inc. is dedicated to bringing financial inclusion to all Filipinos. To do this, we’re looking for the best people to join us. In our 25+ years as a company, we’ve learned that the secret to success is the team we’ve built and continue to build. Above all, we look for those who embody our core values – honesty, integrity, teamwork, and professionalism.

Come join our family, and make a difference in the world.

Credit Pilipinas, Inc.

As a Sales and Marketing Specialist you will:

<ul>
	<li>Maintain relationships with independent agents and direct clients.</li>
	<li>Brief agents about the Credit Pilipinas Inc's offerings and promotions.</li>
	<li>Respond to agent and client inquiries.</li>
	<li>Create and develop marketing strategies.</li>
	<li>Maintain and update social media profiles with engaging posts, promotions, and ads.</li>
</ul>

Sales and Marketing Associate

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Safety and Environment Supervisor is responsible for developing, implementing, and continuously improving workplace safety and environmental programs to ensure a safe, compliant, and efficient manufacturing environment.

This role focuses on identifying and eliminating unsafe practices, conditions, and materials while ensuring full compliance with local regulations and international standards. The Supervisor will oversee chemical, machinery, and product safety, safeguard employees and facilities, and contribute to operational excellence through proactive risk management and safety-driven initiatives.

 

<h3>Key Responsibilities:</h3>

<ul>
	<li>Design, implement, and continuously improve workplace safety and environmental programs, recommending enhancements aligned with regulatory and operational requirements.</li>
	<li>Review and evaluate plans and technical specifications for new machinery, equipment, and facilities to ensure compliance with safety and engineering standards.</li>
	<li>Conduct safety orientation for newly hired employees and project contractors, reinforcing proper on-site work practices and hazard awareness.</li>
	<li>Plan, facilitate, and document safety trainings, drills, and seminars for plant personnel to strengthen safety competence and compliance.</li>
	<li>Ensure buildings, facilities, equipment, and products comply with health, safety, and environmental regulations, including the implementation of corrective actions following inspections and audits.</li>
	<li>Stay updated on current safety laws, regulations, and industry best practices, integrating them into company policies and operational processes.</li>
	<li>Perform regular safety inspections and risk assessments to identify hazards and evaluate the effectiveness of control measures across facilities, machinery, equipment, and work processes.</li>
	<li>Monitor and verify the proper maintenance and functionality of fire detection and alarm systems, paging systems, firefighting equipment, and emergency response tools.</li>
	<li>Investigate workplace accidents, injuries, and occupational illnesses to determine root causes, assess preventability, and recommend corrective and preventive actions.</li>
	<li>Evaluate the effectiveness of safety procedures and industrial control measures, including lockout/tagout protocols and other critical safety systems.</li>
	<li>Organize, facilitate, and document Safety Committee meetings, ensuring follow-through on action plans and compliance initiatives.</li>
	<li>Ensure full compliance with all statutory and regulatory requirements set by government agencies such as DENR, LLDA, BFP, and relevant local authorities.</li>
	<li>Prepare, submit, and monitor regulatory reports and permit applications required by DENR and LLDA, ensuring accuracy and timeliness.</li>
</ul>

Safety and Environment Supervisor

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

The Community and Insights Executive is excited about monitoring social media channels through customer service support and ticket management by responding to direct messages and comments, and documenting interactions. You're responsible for creating reports on these activities, moderating social media contests, and conducting online research to inform Account teams on the social media landscape and the latest trends.

Expected Outcomes:

First 90 Days (New Hires)

<ul>
	<li>Familiarize yourself with Hashtag Interactive's workflows and conduct social media monitoring, digital customer service support and ticket management, for two accounts independently.</li>
	<li>Serve as the Account Team’s Point of Contact for at least one account, managing social media monitoring and report requests.</li>
	<li>Prepare and release at least one social media report, coordinating with the production team and management.</li>
</ul>

 

Typical Expectations:

<ul>
	<li>Fully manage social media monitoring, digital customer service support and ticket management for at least two accounts with minimal supervision.</li>
	<li>Respond to direct messages and comments using digital channels and tools during specified hours.</li>
	<li>Ensure timely submission of reports and internal client communications for these accounts.</li>
	<li>Provide solutions to issues that may arise within the account.</li>
	<li>Be highly involved in the updating of the community management playbook of these accounts.</li>
</ul>

Community and Insights Executive

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

Job Description:

<ul>
	<li>Develop and maintain cross-platform mobile applications using React Native.</li>
	<li>Build and integrate backend services using Node.js and RESTful APIs.</li>
	<li>Collaborate with designers, product managers, and other developers to deliver high-quality features.</li>
	<li>Optimize applications for performance, security, scalability, and responsiveness.</li>
	<li>Implement and maintain CI/CD pipelines for mobile app deployment.</li>
	<li>Write clean, maintainable, and well-documented code.</li>
	<li>Troubleshoot and debug issues across platforms and devices.</li>
</ul>

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