Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

About the role

We are seeking an experienced Front Desk Receptionist/Concierge to join our friendly and dynamic team at Remedy in Makati City Metro Manila. As the first point of contact for our clients, this full-time role will be responsible for providing exceptional customer service and managing the smooth running of our front office operations.

What you'll be doing

<ul>
	<li>Deliver a premium and personalized guest experience from arrival to departure</li>
	<li>Welcome guests professionally and provide exceptional customer service at all times</li>
	<li>Conduct studio tours, consultations, and service recommendations based on guest needs and wellness goals</li>
	<li>Promote memberships, wellness packages, retail products, and studio services to support sales targets</li>
	<li>Educate guests on wellness modalities, recovery treatments, and available studio offerings</li>
	<li>Safely prepare, set up, and monitor wellness equipment and recovery technologies</li>
	<li>Ensure all guest sessions start and end on schedule while maintaining smooth studio operations</li>
	<li>Maintain cleanliness, organization, and readiness of assigned studio zones and wellness areas</li>
	<li>Perform sanitation and reset procedures between client sessions</li>
	<li>Assist with booking management, scheduling, check-in/check-out, and payment processing</li>
	<li>Monitor guest flow, wait times, and operational efficiency throughout the studio</li>
	<li>Follow all safety procedures, operational standards, and brand guidelines</li>
	<li>Coordinate with operations, housekeeping, and support teams to maintain an exceptional studio environmentTeam-oriented, proactive, dependable, and solution-driven</li>
</ul>

Remedy Skintech, Inc. is a leading provider of advanced skincare solutions in Metro Manila. With a team of highly skilled and experienced clinicians, we are dedicated to helping our clients achieve their most radiant and healthy skin. Our modern, state-of-the-art clinic is equipped with the latest technologies and treatments, and we pride ourselves on delivering exceptional customer service. Join us as we continue to transform the skincare industry.

Apply now to be our next Front Desk Receptionist/Concierge!

Front Desk Concierge

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The position is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application.

The Front End Developer is also responsible for building “client-side” of web applications. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve responsive website</li>
	<li>Optimize page for SEO and loading speed</li>
	<li>Design mobile friendly sites</li>
	<li>Collaborate with back-end developers and web designers to improve usability</li>
	<li>Get feedback from, and build solutions for, users and customers</li>
	<li>Create quality mockups and prototypes</li>
	<li>Ensure high-quality graphic standards and brand consistency</li>
	<li>Assure that all user input is validated before submitting to back-end</li>
	<li>Stay up-to-date on emerging technologies</li>
</ul>

Front End Developer 

Seda Centrio is a premier lifestyle hotel located in Cagayan de Oro City, Philippines, offering modern comfort, exceptional service, and strategic convenience for both business and leisure travelers. As part of the Seda Hotels group, it embodies a commitment to hospitality excellence, providing guests with thoughtfully designed rooms, world-class amenities, and personalized experiences that make every stay memorable.

With a focus on sustainability, innovation, and community engagement, Seda Centrio not only caters to travelers’ needs but also fosters a warm, professional, and inspiring work environment for its employees, making it an ideal place for career growth in hospitality and service excellence.

Northgate Hotel Ventures, Inc.

The Front Office Staff or Front Desk Officer serves as the first point of contact for clients, visitors, and guests, ensuring a welcoming and professional environment at all times. The role involves greeting and assisting visitors, answering and directing phone calls, managing appointments and schedules, and responding to inquiries about the organization’s services or policies. The Front Office Staff is also responsible for maintaining a clean and organized reception area, handling incoming and outgoing mail and deliveries, and supporting daily administrative tasks such as filing, data entry, and documentation. Additionally, the position requires coordination with other departments to ensure smooth operations and the ability to address customer concerns or complaints in a courteous and efficient manner.

Front Office Internship Opportunity

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Under the supervision of the IT Service Desk Lead, IT Service Desk and Deskside Support Assistant serves as the first point of contact for end-user support and for reporting service requests and incidents. The position also provides technology-based deskside system support for all client computing needs.

Main Duties and Responsibilities 
I. Service Desk Operations

<ul>
	<li>Logs, classifies, and encodes the incidents or service requests on the ITSM ticketing tool, ensuring that ticket requests are worked on in compliance with the Service Level Agreements.</li>
	<li>Attends to all end-user requests with accurate and appropriate information in a timely manner, monitoring all service requests and incidents until their resolution.</li>
	<li>Registers incidents and service requests into the Incident Management Database.</li>
	<li>Analyzes customer requests for correct classification and provides first-level technical support and resolution.</li>
	<li>Routes service requests to support groups when incidents are not closed.</li>
	<li>Assists in the preparation of staff schedules to ensure the service desk is staffed appropriately to cover all hours of operations.</li>
	<li>Assists the IT Service Desk Lead in attending to the day-to-day operational requirements of the Section.</li>
	<li>Prepares periodic and ad hoc reports required by the management team.</li>
</ul>

II. Incident Management

<ul>
	<li>Resolves and recovers incidents not assigned to second-line support.</li>
	<li>Keeps affected partners informed about the progress.</li>
	<li>Resolves or escalates incidents and requests in line with established service level agreements.</li>
	<li>Escalates the process as necessary per established escalation policies.</li>
	<li>Logs and records all reported incidents into the Incident Management Database.</li>
	<li>Monitors the status and progress towards the resolution of assigned incidents.</li>
	<li>Updates from the Service Desk regarding incident progress</li>
	<li>Analyzes incident trends and creates knowledge database for known errors.</li>
</ul>

III. Technical Assistance and Support

<ul>
	<li>Attends to Video Conferencing Events, Live Streaming, and Video Conferencing Shared Services requirements.</li>
	<li>Guides users on how to use the Learning Management System and other productivity tools (e.g., Google Suite, Microsoft Office, other Software as a Service [SaaS], etc.).</li>
	<li>Familiarizes the technical manuals of the different IT assets managed by the university.</li>
	<li>Provides technical assistance and support by guiding users on how to investigate and conduct basic IT diagnostics as a first-level response to resolving their IT problems (e.g., login problems, software errors, and hardware malfunctions).</li>
	<li>Regularly documents technical issues, resolutions, and support provided, and creates user manuals or guides for commonly asked questions and resolved issues.</li>
	<li>Updates the asset inventory and reflects all the related incidents and changes made to the asset.</li>
</ul>

IV. Performs other work-related tasks as may be required by the immediate supervisor and authorized representatives.

IT Service Desk and Deskside Support Assistant

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

Persuasion and Negotiation

Project Management

Stakeholder Management

Customer Service

Problem Solving

Critical Thinking

Communication Skills

VIP Web Consultant | Customer Service | Remote

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

A Back-End Software Engineer is responsible for server-side web application logic and integration of the work done by front-end software engineers. He/She usually writes web services and APIs used by front-end developers and mobile application developers. He/She uses his or her understanding of programming languages and tools to analyze current codes and industry developments; formulate more processes that are efficient; solve problems; and create a more seamless experience for users.

Back End Software Engineer

About Talentfied

With the rising demand for internship opportunities, TALENTFIED specializes in offering diverse positions, from developers to finance to client support. Our unique focus is on connecting foreign companies with skilled Filipino undergraduate students, fresh graduates, and experienced professionals, providing training opportunities aligned with their academic curricula. We curate a dynamic pool of Filipino talent in our recruitment database

Filpass Tamperproof Tech Inc. (Talentfied)

We are looking for a motivated Client Support Trainee to assist our customers with technical questions and help them make the most of our products and services. This role is perfect for individuals who are problem-solvers, great communicators, and eager to learn, while gaining hands-on experience in customer support workflows and AI-enabled tools. 

As a Client Support Trainee, you will work closely with our Support, Product, Sales, and Marketing teams to ensure customers receive timely and effective assistance. You will also learn to leverage AI-powered tools to streamline workflows, improve response quality, and enhance customer satisfaction.

 

Key Responsibilities:

<ul>
	<li>Respond to customer queries promptly and accurately via phone, email, or chat. </li>
	<li>Identify customer needs and guide them through product features and functionalities. </li>
	<li>Analyze and report product malfunctions by testing scenarios or impersonating users. </li>
	<li>Update internal databases with information about technical issues and customer interactions. </li>
	<li>Monitor customer feedback and complaints on social media, and provide timely assistance. </li>
	<li>Share feature requests, workarounds, and insights with team members. </li>
	<li>Inform customers about new features and updates. </li>
	<li>Follow up to ensure customer issues are fully resolved. </li>
	<li>Gather customer feedback and communicate insights to the Product, Sales, and Marketing teams. </li>
	<li>Submit timely reports to management summarizing work completed and key learnings. </li>
	<li>Leverage AI tools (such as ChatGPT, Zendesk AI, or similar) to: </li>
	<li>Generate draft responses to customer queries </li>
	<li>Identify patterns in recurring issues </li>
	<li>Improve knowledge base documentation </li>
	<li>Assist in training and onboarding </li>
</ul>

Client Support Trainee

The position is responsible for the front and back end of web applications. The person should be able to develop and maintain functional and stable web applications to meet the user's needs as well as have experience in UI/UX development.

<ul>
	<li>Participate in the entire application lifecycle, focusing on coding and debugging</li>
	<li>Write clean code to develop functional web applications</li>
	<li>Troubleshoot and debug applications</li>
	<li>Perform tests to optimize performance</li>
	<li>Collaborate with Front-end developers to integrate user-facing elements with server side logic</li>
	<li>Gather and address technical and design requirements</li>
	<li>Follow emerging technologies</li>
	<li>Liaise with developers, designers, and system administrators to identify new features</li>
	 
	 
	 
</ul>

HTML

Angular.js

ASP.NET

Node.js

JavaScript

Full Stack Developer

Not Your Average Marketing Job

Most marketing roles hand you one brand and a checklist. This one hands you three — and the room to actually shape how they show up in the market.

Agent Image is the go-to web design and digital marketing partner for top real estate professionals across the US. Under our roof, we're also growing two more brands — Redux Labs and Access — and we need someone sharp enough to lead marketing strategy across all three without losing the plot on any of them.

If you've been waiting for a role where "strategist" and "operator" aren't two different job titles, this is it.

Why This Role Is Worth Your Shot

Real ownership, not just execution. You'll set the marketing direction for three distinct brands.

Work that touches everything. Digital, social, email, web, events, partnerships, sales enablement — you'll have a hand in all of it.

Direct line to leadership. Your insights and reporting go straight to decision-makers, not into a black hole.

Fully remote, Manila-based. Work with a US-facing company from home

Room to build, not just maintain. You'll get to establish the processes, governance, and structure that don't fully exist yet — this is a "build it your way" opportunity, not an inherited machine.

The Role in a Nutshell

As Brand Marketing Director, you'll lead marketing strategy, campaign execution, and brand consistency across Agent Image, Redux Labs, and Access. Agent Image is your home base, but you'll also steer the marketing direction for the other two — making sure each brand has a distinct identity, a clear audience, and campaigns that actually move the needle.

You'll work hand-in-hand with creative, content, SEO, web, sales, and leadership teams — translating business goals into marketing plans that drive awareness, leads, retention, and growth.

What You'll Actually Be Doing

Lead brand marketing strategy and execution across all three brands

Keep messaging, visuals, and voice consistent (and on-point) across every channel

Shape brand architecture and sharpen how each brand is positioned against the others

Own the marketing calendar — balancing priorities, deadlines, and resources across a busy portfolio

Partner with leadership to turn business goals into marketing plans with teeth

Collaborate with creative, content, SEO, web, and sales teams on assets that actually convert

Support product, sales, and partnership teams with positioning, launch materials, and collateral

Review and approve marketing output — you're the last checkpoint before it goes out

Dig into campaign performance and turn data into decisions leadership can act on

Build scalable systems for managing requests, approvals, and brand governance across the portfolio

Mentor marketing contributors and offshore team members as the team grows

How You'll Know You're Winning

Agent Image, Redux Labs, and Access each have sharper, more consistent market positioning

Campaigns launch on time, with tighter cross-functional coordination

Marketing is visibly fueling lead generation, sales conversations, and business growth

Leadership has real visibility into priorities, progress, and performance across the portfolio

The marketing function runs with more structure, accountability, and efficiency overall

Ready to Lead?

If you're a strategic thinker who's just as comfortable in the weeds as in the boardroom, we want to hear from you. Apply now and help shape how Agent Image, Redux Labs, and Access show up in the world.

Brand Marketing Director | Remote

Brand Marketing Director

Mary Grace Foods Inc., founded in 2002 by Mary Grace Dimacali, began with a passion for baking and service. Her award-winning baked goods, including ensaymadas and cheeserolls, were first sold in premium mall kiosks. In 2006, Café Mary Grace was born, offering comfort food in a warm, home-like setting. Today, with over 70 kiosks and 60 cafés, Mary Grace provides stable jobs and continues expanding across the Philippines. In the next years, Mary Grace aims to open more branches all over the Philippines and in Asia. We wish to raise the flag of "proudly Filipino made" on the international stage.

Mary Grace Foods, Inc.

The Dining Shift Manager provides hands-on training in various aspects of restaurant operations, in front-of-house (FOH) management, customer service, staffing, inventory control, and financial management. S/he will work closely with experienced managers to learn how to ensure efficient operations, high customer satisfaction, and adherence to Mary Grace Foods, Inc.’s standards.

The Assistant / Restaurant Manager oversees and optimizes the Front and Back of the House Operations of the assigned café. He / She role models and upholds Mary Grace Foods, Inc’s vision, mission and core values and ensures that the customer service model is being executed in the assigned café. He / She manages performance and ensures discipline of team members in the assigned café. He / She ensures that customers are served efficiently with the company’s standard of quality, sanitation and consistency in mind at all times.

Restaurant Manager

PCWORX IT Solutions is a Managed IT Services provider in the Philippines, established in 2008. As a trusted technology partner, we are backed by a team of skilled industry professionals, committed to delivering IT services and solutions that empower businesses to excel by enhancing both internal and external operations. Our head office is located at 384-B E. Rodriguez Sr. Ave., Immaculate Concepcion, Quezon City.

PC Worx IT Solutions

Duties and Responsibilities

1. Operational Management and Service Delivery Oversight

<ul>
	<li>Oversee the daily operations of the FSS, Service Desk, and ASM teams.</li>
	<li>Ensure compliance with client SLAs, KPIs, and contractual obligations.</li>
	<li>Monitor ticket aging, dispatch efficiency, escalations, workforce productivity, and service quality.</li>
	<li>Drive operational stability and ensure the timely resolution of incidents and service requests.</li>
	<li>Ensure effective coordination between operational units and support teams.</li>
</ul>

2. Client and Escalation Management

<ul>
	<li>Act as the primary escalation point for critical operational and client-related concerns.</li>
	<li>Participate in client meetings, operational reviews, and business reviews.</li>
	<li>Ensure proper communication and timely updates to clients during critical incidents.</li>
	<li>Lead recovery actions for operational gaps, SLA risks, and client escalations.</li>
	<li>Build and maintain strong professional relationships with clients and key stakeholders.</li>
</ul>

3. Team Leadership and People Management

<ul>
	<li>Lead Service Delivery Managers, Team Leads, ASMs, and operational support personnel.</li>
	<li>Conduct coaching sessions, performance reviews, and operational alignment meetings.</li>
	<li>Drive accountability and enforce operational standards and governance.</li>
	<li>Identify staffing gaps, training needs, and succession planning opportunities.</li>
	<li>Support employee engagement, retention, and team development initiatives.</li>
</ul>

4. Performance Monitoring and Continuous Improvement

<ul>
	<li>Analyze operational reports, workforce trends, SLA performance, and productivity metrics.</li>
	<li>Identify process gaps and implement operational improvements.</li>
	<li>Standardize operational procedures, documentation, and escalation processes.</li>
	<li>Ensure adherence to internal policies, client processes, and compliance requirements.</li>
	<li>Lead initiatives focused on operational optimization, automation, and efficiency.</li>
</ul>

5. Workforce and Resource Management

<ul>
	<li>Oversee manpower allocation, scheduling strategies, and operational coverage.</li>
	<li>Ensure proper utilization of field engineers, Service Desk agents, and support teams.</li>
	<li>Coordinate with Workforce and Reporting teams regarding staffing forecasts and performance analytics.</li>
	<li>Monitor attendance, productivity, and operational compliance across all SDG teams.</li>
</ul>

6. Reporting and Governance

<ul>
	<li>Review and validate operational reports, incident reports, client updates, and performance dashboards.</li>
	<li>Ensure accurate documentation of escalations, coaching logs, corrective actions, and operational findings.</li>
	<li>Present operational updates, key findings, and recommendations to management as needed.</li>
	<li>Support audit requirements and operational governance initiatives.</li>
</ul>

SDG Operations Manager

At AWS, we don’t just create software—we build solutions that drive business success and fuel professional growth.

As a trusted IT solutions provider and software development partner, AWS has consistently led the charge in delivering high-quality, reliable, and innovative technology services to clients around the world. With a strong foundation built on over 30 years of excellence, our strength lies in our people—skilled, passionate professionals dedicated to transforming ideas into reality through collaboration, creativity, and technical expertise.

Since our inception in the Philippines, AWS has been committed to the core philosophy of “Global IT Excellence.” This guiding principle has fueled our growth, enabling us to continually enhance our technical capabilities. Over the years, we’ve earned the trust of not only Japanese companies but also multinational corporations by delivering tailored, cutting-edge solutions that meet diverse business needs.

At AWS, we are not just about technology; we are about building lasting relationships and making a meaningful impact on the success of our clients. Our journey of constant innovation and technical refinement ensures that we are well-positioned to tackle tomorrow’s challenges today.

Advanced World Systems, Inc. / Advanced World Solutions, Inc. (AWS)

<ul>
	<li>Develop and maintain web applications for AI-related projects</li>
	<li>Build front-end applications using JavaScript and React</li>
	<li>Develop backend services using Node.js and Python</li>
	<li>Integrate AI or data-driven features into web applications</li>
	<li>Troubleshoot, debug, and improve system performance</li>
</ul>

Collaborate with cross-functional teams

Software Developers

We are a fast-growing digital marketing and creator management agency helping online creators scale their personal brands and businesses.

Our team supports creators with **marketing, content strategy, audience growth, customer communication, and sales optimization**. We combine creative strategies with structured processes to help our creators grow sustainably while allowing them to focus on producing great content.

We are continuously expanding our international remote team and are looking for motivated people who want to grow with us long-term.


BMKL Media GmbH

Remote Chat &amp; Sales Agent – $3/h + 3% Commission

We are looking for a motivated Chat &amp; Sales Agent to join our remote team and manage direct messages for online creators.

Your main responsibility is to communicate with subscribers, build strong relationships, keep conversations engaging, and generate sales through chat.

Your Tasks

Manage and respond to subscriber messages

Build long-term relationships with subscribers

Sell digital content through conversations

Follow our communication and sales guidelines

Maintain fast response times and high-quality conversations

Work closely with our team and implement feedback

Compensation

$3 USD per hour

+ 3% commission on the revenue you generate

Performance-based earning potential

Long-term opportunity for strong performers

Requirements

Very good written English

Strong communication and sales skills

Reliable PC or laptop and stable internet connection

Comfortable working with adult-oriented creators and content

Able to work independently and follow clear guidelines

Reliable, punctual, and willing to learn

Previous experience in chat-based sales or creator management is a plus

This position involves managing conversations for 18+ content creators, so applicants must be comfortable working in the adult-content industry.

If you're confident in your communication and sales skills and are looking for a long-term remote opportunity, we'd love to hear from you.

Remote Chatter

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. 

Pattern is a family of home brands with a shared mission to enjoy daily life. Since its launch in 2019, Pattern has developed and brought to market two thoughtfully made, design-forward, home-centric brands: Open Spaces and Equal Parts, and it has acquired GIR, Letterfolk, Poketo, YIELD, Onsen, and Miracle. 

The team behind Pattern Brands formerly founded Gin Lane, a brand agency that built dozens of direct-to-consumer brands and digital experiences across industries for over a decade.

Pattern Brands LLC

About the Role

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. We’re a fast-growing portfolio of home brands, and we’re looking for a detail-oriented Team Lead to manage our relationship with our outsourced Customer Experience (CX) agency and designated team of agents.

In this role, you will help shape customers’ overall experience with our brand. The ideal candidate stays calm under pressure, takes ownership of issues, and is committed to delivering excellent service. This role serves as a key cross-functional partner, ensuring that customer insights drive meaningful improvements across technology, marketing, product, and design.

The CX Team Lead reports to the VP of Operations. This is a fully remote role for up to 40 hours per week, Monday through Friday, to be completed during EST hours.

 
Key Responsibilities

BPO &amp; Team Management: Oversee day-to-day BPO operations, including agent scheduling, performance audits, hiring, training, daily agent support, and team morale.

Strategy &amp; Operations: Own the CX roadmap, SOP updates, and handle escalated issue management (PayPal disputes, chargebacks, and review platforms).

Performance &amp; Reporting: Build and track CX KPIs (FRT, resolution time, CSAT, QA, CES) to deliver actionable performance insights to leadership.

Insights &amp; Cross-Functional Feedback: Identify customer pain points and trends in real time, sharing feedback across product, marketing, design, and tech teams to improve processes and the customer experience.

Ad-Hoc Projects: Support additional CX initiatives as requested by leadership.

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