Contact Center Health Insurance
PT Binajasa Sumber Sarana (BSS Recruitment)
- Semarang, IndonesiaSemarang, Indonesia, Central Java (Jawa Tengah), 5, RT01/RW08, Jalan Ampera Raya, Pejaten Barat Kel., Pasar MingguSemarangCentral Java (Jawa Tengah)IndonesiaIndonesia
- IDR 3,700,000.00 - IDR 4,700,000.00 / monthIDR370000047000003700000MONTH
- Full timeFULL_TIME
Posted 8 hours ago and deadline of application is on 31 Aug
Recruiter was hiring 7 hours ago
2026-08-05T08:14:22.932114+00:002026-08-31T17:00:00+00:00Job Description
- Menangani panggilan masuk dan keluar terkait layanan asuransi kesehatan.
- Memberikan informasi mengenai produk, manfaat, polis, dan prosedur klaim kepada nasabah.
- Menerima, mencatat, dan menindaklanjuti laporan klaim sesuai prosedur perusahaan.
- Melakukan verifikasi data serta update informasi nasabah pada sistem.
- Menangani keluhan pelanggan dan memberikan solusi sesuai standar layanan.
- Berkoordinasi dengan tim terkait untuk memastikan kebutuhan dan permasalahan nasabah terselesaikan.
- Melakukan follow up terhadap proses klaim, administrasi, maupun permintaan layanan lainnya.
Minimum Qualifications
- Pendidikan D3/S1 diwajibkan lulusan Keperawatan, Kebidanan, atau jurusan Kesehatan lainnya.
- Memiliki pengalaman di bidang Asuransi Kesehatan (claim, contact center, customer service, TPA, atau bidang terkait).
- Memiliki kemampuan komunikasi yang baik dan berorientasi pada pelayanan.
- Mampu mengoperasikan komputer dan Microsoft Office.
- Bersedia bekerja dengan sistem shift.
- Bersedia bekerja di Semarang secepatnya.
Perks and Benefits
Paid Sick Leave
Transportation Allowances
Medical / Health Insurance
Life Insurance
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed vocational course
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Pandanaran No.92, Pekunden, Kec. Semarang Tengah, Kota Semarang, Jawa Tengah 50134
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About PT Binajasa Sumber Sarana (BSS Recruitment)
Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.