Maersk is the global leader in integrated logistics and industry pioneer for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. We thrive on diversity, collaboration, and continuous learning, ensuring our team reflects and understands our global customers.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter and more sustainable future.

Maersk Global Services Centres (Philippines) Ltd.

<ul>
	<li>Carries out all export/import activities in a manner that will contribute to the achievement of individual and team Key performance Indicators (KPI’s).</li>
	<li>Adheres to process and account Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation.</li>
	<li>Responds to all inquiries in a timely and accurate manner (thru email) and escalate difficulties as defined in SOPs/IOPs.</li>
	<li>Has responsibility for improving the standard procedures while processing export/import documents with a keen eye on meeting the end customer's requirements.</li>
	<li>Is empowered to suggest changes to the Operating processes based on experience.</li>
</ul>

French Process Expert

Tyler’s broad solution and product offerings empowers to deliver better and faster assistance to the public — greater transparency and accessibility, sustainable office practices, secure data that's easy to manage and maintain, and faster results.

Tyler Technologies, Inc.

Proactively communicate and collaborate with stakeholders to understand and analyze client needs, current client statuses, updates on client issues, and client temperaments.

Responsible for the coordination of cross-functional resources (Support, Sales, Development, Product, Implementation) to support clients with the resolution of various issues.

Demonstrate the ability to incorporate new information, make quick decisions, and keep the appropriate people informed of rapidly occurring developments.

Meet regularly (weekly, bi-weekly, monthly based on client need) with clients to address issues and drive resolutions.

Work closely with the Software Support Director to ensure seamless communication and coordination.

Successfully engage in multiple initiatives simultaneously.

Align with Product Owners and meet regularly to understand product roadmap.

Document and advise clients on operational best practices.

Perform other client success tasks as needed to support the overall success of the department.

Represents Tyler Technologies in the most positive manner internally and in the communities we serve.

Client Success Advocate

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year. 
 
Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth. 
 
The Customer Experience Officer drives our company's growth by leading the efforts to create exceptional patient interactions, making sure their experience is filled with care and efficiency. 
 
Key Responsibilities

<ul>
	<li>Manage day-to-day operations relating to order processing and customer service</li>
	<li>Handle patient concerns and coordinate with various teams to address patient requests</li>
	<li>Generate and analyze daily, monthly, and ad hoc reports and present to internal and external parties</li>
	<li>Establish relationships with clients</li>
	<li>Manage team escalations and work plans, audit work, and provide learning and growth opportunities</li>
	<li>Collaborate with other MedGrocer teams (e.g. IT) to drive product, system, and process development projects</li>
	<li>Evaluate and design initiatives to improve patient health outcomes and customer experience</li>
	<li>Implement, monitor, and scale proposed initiatives</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Customer Experience Officer | Makati

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

<ul>
	<li>You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.</li>
	<li>You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.</li>
	<li>You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.</li>
	<li>You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.</li>
</ul>

Customer Service Associate | No Experience Required | Cebu

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase our services and website products. The successful candidate is expected to:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team. </li>
	<li>Ensure the project remains within scope. </li>
	<li>Report the progress of projects to clients on a regular basis. </li>
	<li>Try to keep the project timeline within the approved schedule. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

The VIP Digital Stragetist's responsibilities and metrics include: 

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production. </li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales. </li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations. </li>
	<li>Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO) per month, 24 completions in 4 consecutive months, and/or a total of 36 completions for 6 consecutive months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to a cancellation.</li>
	<li>Is able to zero out non contacts every end of the week. </li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Job Requirements: 

<ul>
	<li>Experience in project management or handling multiple clients at a given time Background in art and design is a must.</li>
	<li>Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.</li>
	<li>Background in customer support with at least 1 year experience servicing customers in the U.S. / North America. </li>
	<li>Background in handling internet-related products such as web hosting and web design.</li>
	<li>Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines. </li>
	<li>Highly adaptable and willing to learn in a fast-paced work environment.</li>
	<li>Goal-driven and detail-oriented. </li>
	<li>Positive attitude and willing to work with a team. </li>
	<li>Salesforce knowledge is a strong plus. </li>
	<li>Wordpress knowledge is a strong plus. </li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

VIP Digital Strategist

If you are interested in applying for this role, you may drop by at our career hub every Monday - Friday (except holidays) from 9AM-6PM located at:

<ul>
	<li>Mandaluyong City: Ground Floor, Cybergate 1, Boni, Mandaluyong City</li>
	<li>Quezon City: 3rd Floor, Gateway Mall, Cubao, Quezon City</li>
</ul>

 

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative.

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Customer Service Associate | BPO Experience Needed

There’s More to LBC than Just Moving Boxes: LBC EXPRESS CAREERS

Here at LBC, it's not just about moving boxes, we expand our capabilities and engage in various activities. In LBC, we follow a Talent Management framework revolving around career development and succession planning, training, rewards and recognition and a fun, healthy and safe workplace.

We reward the Best of the Best through our prestigious Annual LBC Global Movers Awards. We promote engagement and wellness through our "EnJOY" programs. EnJOY is a play of words using Engagement and Joy, which aims to keep our employees engaged on the following facets: Me, Health, Family, and Money. We also have livelihood sessions for dependents to further aid in augmenting the household income of our employees.

We put our employees' health and safety first! LBC has strict safety protocols in place, acrylic sheets in branches, foot baths, disinfection stations, UV and HEPA filters in our big facilities... you name it to keep everyone safe. LBC is recognized as one of the few companies in the Philippines who provided COVID-19 vaccinations and boosters to their employees.

LBC cares not only for its employees but also its community. Through the LBC Foundation, we work to make a real difference in the lives of Filipinos by linking and bridging them to resources that will empower underserved communities across the country. The LBC Foundation has four main advocacies: education, environmental sustainability, community development and disaster relief. A huge part of the Foundation amplifies its mission through education by serving thousands of people, especially the young in marginalized and underprivileged communities to help foster learning, assist through scholarships and aid in the community development. The Foundation also extends to other projects by helping with environmental stewardship through tree planting and community clean-up drives. For calamities and even in the recent pandemic, the LBC Foundation is also there, helping in disaster relief, donations and ensuring upskilling and livelihood to communities needing aid, urgent assistance and even sustainability.

Through LBC Express job hiring, we help turn ambitions into reality.

LBC Express, Inc.

<ul>
	<li>To open immediately the branch and see that everything is clean including LBC logo and signage.</li>
	<li>Properly check and monitor all the materials and supplies and see that there is enough supply in the branch every day such as receptacles, computer receipts, and accountable forms.</li>
	<li>To accept shipments from customers following LBC's standards and acceptance rules.</li>
	<li>To ensure that official receipts are validated.</li>
	<li>To safe keep all acceptances for the day and must see to it that they are forwarded/ turned over during cut off time</li>
</ul>

Customer Associate | Branch Personnel for Mandaluyong City

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Project Manager | Remote

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

If you're interested in applying for this role, feel free to walk in to our career hub Monday through Friday (excluding holidays) from 9 AM to 6 PM at:

<ul>
	<li>Mandaluyong City: Ground Floor Cybergate 1, Boni, Mandaluyong City</li>
	<li>Quezon City: 3rd Floor Gateway Mall, Cubao, Quezon City</li>
</ul>

 

Accenture in the Philippines is currently looking for talented individuals for our Sales Representative.

About the Role: As a Sales Representative, you will be performing the following tasks on a daily:

<ul>
	<li>Improve the advertiser’s experience by driving optimal and appropriate product adoption to help them deliver a strong return on investment.</li>
	<li>Connect with decision-makers over the phone at a scheduled time to install and optimize technical solutions to increase advertiser’s ad performance and investments.</li>
	<li>Install and troubleshoot entry level coding related to HTML and JavaScript coding.</li>
	<li>Recognize roadblocks faced during technical installs with advertisers.</li>
	<li>When within scope and area of knowledge, provide pre- and post-installation support.</li>
</ul>

CSR Sales Agent

IXMGOH is Campaign Global's Awardee for Best Place to Work For in the Philippines, Best in Company Culture in Southeast Asia for several years, and Best in Talent Development. 
We invented Creative Engineering. We are committed to make the best work possible for a brand, in its category and in the world. Ingenious is the benchmark by which to judge existence and paycheck.

Our Mission
Devise ingenious communication systems that gets the job done at the least possible time, effort and resource.

IdeasXMachina Group of Hakuhodo

<ul>
	<li>Transform ideas into money; help the organization come up with works that are award-winning, memorable and inspiring helping the clients achieve its interests</li>
	<li>Develop new clientele, manage the business side of creativity</li>
	<li>Establish and maintain good rapport with and satisfaction level of clients</li>
	<li>Strategic alignment of creative work and client expectations</li>
</ul>

Senior Account Manager

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

<ul>
	<li>Fluent written and verbal English</li>
	<li>At least 2 years of experience in product catalog or database management role</li>
	<li>Intermediate to advanced Excel knowledge. Must be efficient and fluent with vlookups, hlookups, sumifs, countifs, textjoin, findtext, split text, filtering, left/mid/right, and concatenate functions. Ideally, skilled and experienced at using Excel formulas to clean up and standardize data. All about data manipulation</li>
	<li>Attention to detail: the role requires significant amounts of accurate data entry</li>
	<li>Experience with furniture catalogs is a significant plus</li>
</ul>

This test unit measures the familiarity of the test taker with the Windows Operating System, its screens and other Windows-specific function

Windows is one of the most widely used operating yesterday. Understanding how it is installed and used helps maintain computer efficiency and to solve basic operating problems. An employee with working knowledge of the Windows OS, will be efficient operator and problem solver. This test measures knowledge on Windows OS and its functions.

Windows Knowledge

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Catalog Specialist

CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

You’re invited to apply for Customer Service Representative position at CMG Retail E-Commerce team!

Summary: Responsible for developing and nurturing customer relationships in order to gain repeat business by friendly and clear communication with customers via phone, email and chat. Provide assistance on ordering and knowledgeable answers to questions about products, pricing and availability.

Responsibilities:

<ul>
	<li>Must be reliable &amp; provide phone, email, and chat support. Connect with and respond to customer inquiries via multiple channels in with empathy, solutions, and speed. Develop a thorough understanding of the applications and processes that comprise eCommerce functions and services.</li>
	<li>Exhibit professionalism when answering customers and provide exceptional customer service. Independently seek solutions to customer issues, ask questions when you’re unsure of the answer, and escalate problems to the appropriate person when necessary.</li>
	<li>Coordinate with customers for return/exchange requests.</li>
	<li>Making sales or recommendations for products or services that may better suit client needs. Up-sells and makes recommendations to prospects and existing customers.</li>
</ul>

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