Customer Service Representative
Webcast Technologies, Inc.
- Quezon City, Philippines154, Panay Ave, South Triangle, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ContractualCONTRACTOR
Job closed.
Job Description
- Handle requests from the clients under TMSuite and should make sure that all requests and concerns are done properly and in a timely manner.
- Vehicle Registration and pairing
- Updating Vehicle Information in TM Suite
- Check and Validate trip with error in dispatching
- Validation of Errors
- Monitor number of units in TM Suite Database vs Data Studio
- Coordinate with different departments any issues and concerns that may arise.
- Monitor the fleet status and ensure that fleet status updates are being sent to the clients
Minimum Qualifications
- Bachelor's degree in business administration or similar
- 1 - 2 years handling business to business transactions
- 1 - 2 years of customer service
- Good communication skills
- Good interpersonal skills
- Knowledgeable in Google Workspace
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 154 Panay Ave., Brgy. South Triangle, Diliman
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About Webcast Technologies, Inc.
Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.
For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.
WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.
The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.