Language Data Specialist  

Duties and Responsibilities:

• Support Machine Learning experts in language-specific areas for a target language (US English).
• Evaluate the A.I.’s performance and contribute to its optimization which includes providing language data, textual grading for various NLP projects, writing documentation and guidelines, and reviewing data and test results.
• Perform tasks such as data annotation, phonetic transcription, grammar checking, transcription of recorded speech, and other NLP-related tasks.
• Evaluate the quality and performance of NLP-based systems.
• Research, plan, and document product features for a variety of audiences, such as software developers, IT admins, sales engineers, and end users.
• Triage of production usage data in accordance with the standardized grading guidelines.
• Analyzing and inspecting data to identify NLU (natural language understanding) level of failures into predefined categories.
• Bridge the gap between technical and non-technical teams through clear and concise communication.
• Stay updated with industry trends and advancements in machine learning, natural language processing, and related technologies.

Requirements:

• College graduate in Linguistics, Applied Linguistics, Computational Linguistics, Information Technology, or Computer Science preferred.
• Candidates with a combination of relevant education and practical experience in fields such as Machine Learning, Natural Language Processing, Virtual Assistance, Artificial Intelligence, or Computer Software
• Technology will also be taken into consideration.

Related Work Experience:

• At least 2+ years experience in a similar or previous role
• Experience in the Telco industry is a plus (Mobile Virtual Assistance/Artificial intelligence).

Knowledge:

• Knowledge of Us English linguistics (specifically syntax, semantics, and phonetics) and natural language processing.
• Technical Writing Skills, Business Process Documentation
• Jira, Kibana, Mongo Ui
• Data Analysis and Management