System Analyst  

The Solutions Designer/System Analyst shall serve as the overall technical lead for the project who defines and leads the implementation of the detailed technical solution for the project.

• Leads the creation of the Solution Plan (SP) coming from the high-level solution (HLS) of the Solution Architects.
• Collaborates with the System Analyst to deconstruct the High-Level System (HLS) into detailed, actionable packages for each application within the project. Additionally, they work closely with the Project Manager (PM) and Business Analyst (BA) to clarify user requirements and ensure that the solution adequately addresses them.
• Reviews and validates the DFS with its System Analyst to ensure development is aligned withthe planned solution design.
• Consults and works with SMEs, Network support, and Security Support to ensure the solution is end-to-end.
• Works with System Administrator and Database Administrator thru its System Analyst to setup the environment both in testing and in production - Solution Designer works with Operations
• Support the Systems Analyst to do the necessary handover to production.
• Leads the support teams to have technical readiness for the assign project.
• Leads the cutover activities to deploy the project enhancements in production.
• Leads the support team during the stabilization period after the cutover.
• Works with the Project Manager (PM) and Service Management to monitor and address the production issues raised during the stabilization period - he/she assists the Project Manager (PM) in the close-out of the project.

• Education – Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Related Work Experience
• Minimum of 3–5 years of experience in telecommunications, IT, or Cloud services.
• Prior experience as a technical lead in solution design or systems integration projects is highly preferred.
• Experience in designing or supporting systems or core processes and functional areas relevant to the vertical or industry to which the role is assigned. This may include, but is not limited to, transaction processing, billing and settlement, order management, user experience platforms, service provisioning, system integration, payment systems, and infrastructure upgrades.