Trainer for BPO
Vericom Inc.
- Pasig, PhilippinesRuby Rd, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 3 days ago and deadline of application is on 13 Nov
Recruiter was hiring 18 hours ago
2025-09-15T10:04:52.360037+00:002025-11-13T16:00:00+00:00Job Description
BPO Trainer – Key Responsibilities
Training Delivery: Conduct onboarding and refresher sessions for new and existing employees, utilizing various instructional methods to enhance learning.
Curriculum Development: Create and update training materials to ensure alignment with current processes and industry standards.
Performance Evaluation: Assess trainee progress through quizzes, role-plays, and practical exercises, providing constructive feedback to foster improvement.
Needs Analysis: Collaborate with management to identify skill gaps and design targeted training programs to address them.
Ongoing Support: Provide mentorship and coaching to employees, ensuring continuous development and adherence to quality standards.
Education: Bachelor’s degree in Education, Human Resources, Business, or a related field.
Experience: At least 2 years in training and development within a BPO industry.
Skills: Excellent communication, presentation, and organizational abilities.
Minimum Qualifications
-
BPO Trainer – Key Responsibilities
Training Delivery: Conduct onboarding and refresher sessions for new and existing employees, utilizing various instructional methods to enhance learning.
Curriculum Development: Create and update training materials to ensure alignment with current processes and industry standards.
Performance Evaluation: Assess trainee progress through quizzes, role-plays, and practical exercises, providing constructive feedback to foster improvement.
Needs Analysis: Collaborate with management to identify skill gaps and design targeted training programs to address them.
Ongoing Support: Provide mentorship and coaching to employees, ensuring continuous development and adherence to quality standards.
Education: Bachelor’s degree in Education, Human Resources, Business, or a related field.
Experience: At least 2 years in training and development within a BPO industry.
Skills: Excellent communication, presentation, and organizational abilities.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Orient Square Condominium Assn, Ruby Rd, 1605 Pasig, Philippines
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