Job Description
- Take on a leadership role by formulating and executing strategic plans in line with company objectives
- Set and ensure the reach of relevant team KPIs to help maintain excellent performance
- Develop and execute data-driven strategies for high-quality lead generation and qualification
- Provide live chat support for leads inquiring about the product
- Engage with leads to gather necessary information and qualify them as sales prospects
- Persuade qualified leads to book and schedule demo sessions with the sales team
- Efficiently manage and coordinate internal team schedules, meetings, and demo sessions
- Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos
- Act as a liaison between leads and the sales team, ensuring seamless communication
- Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases
Minimum Qualifications
- 1-2 years of leadership experience in leads coordination, customer support, scheduling, or a related field
- Exceptional communication and interpersonal skills
- Ability to identify sales opportunities and persuade potential clients
- Strong organizational and multitasking skills with meticulous attention to detail
- Proficiency in using chat, call, and scheduling tools
- Enthusiastic, proactive, and self-motivated
- Experience in database management and tracking
- Proficiency in Excel or Google Sheets is advantageous
- Knowledge of UTAK POS and its features is a plus
Perks and Benefits
- Work from Home
- Medical / Health Insurance
- Paid Sick Leave
- Stock Options
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
About UTAK POS
UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!
We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.
We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.
Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!