Admin & Scheduling Assistant
UTAK POS
- Quezon City, PhilippinesLaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱25,000.00 - ₱35,000.00 / monthPHP250003500025000MONTH
- Full timeFULL_TIME
Posted 12 days ago and deadline of application is on 29 May
Recruiter was hiring 12 hours ago
2025-05-13T04:32:12.644119+00:002025-05-29T16:00:00+00:00Job Description
- Coordinate and manage training schedules using scheduling software, ensuring all slots are efficiently filled and updated in a timely manner
- Monitor and adjust appointment schedules based on client needs, priorities, and trainer availability
- Communicate with clients to confirm training sessions, resolve scheduling conflicts, and encourage timely training completion
- Proactively follow up with clients who have paid but have not completed training, especially those pending for 90+ days
- Encode and update store menus and item lists into the POS system with accuracy and speed
- Maintain accurate and up-to-date records across training, onboarding, and encoding databases
- Collaborate with internal teams to address concerns related to schedules, menu encoding, and onboarding requirements
- Assist clients with questions or concerns related to their training, appointments, and account status in a professional and courteous manner
- Analyze relevant data to identify workflow inefficiencies and recommend improvements to enhance departmental processes and client satisfaction
- Support the planning and execution of department-level projects and initiatives, while assisting trainers and team members with administrative needs
- Continuously identify opportunities to streamline onboarding and scheduling processes to improve the overall client experience
Minimum Qualifications
- Background or experience in calendar management, scheduling, or data encoding is a plus
- Strong organizational skills and attention to detail
- Clear and intuitive communicator, both written and verbal
- Proficient in basic software (e.g., Google Workspace, Microsoft Office)
- Quick to learn new tools and systems
- Eager to grow in a fast-paced fintech environment
- Proactive, solutions-oriented, and takes initiative
- Effective team player with strong multitasking and time-management skills
- Comfortable handling client communications, including phone calls
Perks and Benefits
Work from Home
Employee Discounts
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Stock Options
Performance Bonus
Paid Bereavement/Family Leave
Recruitment / Signing Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Transcription
- Organizing and Planning
- Telephone Skills
- Attention to Detail
- Time Management
- Critical Thinking
- Leadership skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
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About UTAK POS
UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!
We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.
We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.
Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!