Systems Analyst
Responsible Internet Sustainability Effort Inc. | RISE
- Makati, PhilippinesPope John Paul II Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job Description
- Observe, analyze, and design IT solutions to information needs in our business
- Design information and data models, and develop implementation plans which includes configuration, integration, security, and maintenance
- Manage design, development, and testing of new information and data processing applications with the engineering staff
- Coordinate with systems engineer to develop security policies on the use of of information, data, and applications
- Manage roll-out of applications and data implementations
- Manage application and data maintenance, upgrades, and enhancement programs
- Investigate, diagnose, and resolve issues on our applications as reported by staff in the company
- Develop user guides and knowledge base of applications in use and of data implementations
- Develop and perform training activities on the use of applications and data implementations
- Participate and contribute in the design and management of the entire IT system
Minimum Qualifications
- 3+ years experience in a systems analysis or IT management role
- Experience with business applications, like HubSpot (CRM/Sales), Zendesk (Helpdesk), HelpScout (Helpdesk), Podio, AirTable, Xero (Accounting) – particularly with their configuration and API integration
- Proficiency and hands-on experience with implementing, configuring, and testing IT solutions
- Proficiency with data modeling, information design, data processing designs, data retention designs, while ensuring security according to best practices
- Familiarity with information security standards, policy development, implementation, and enforcements
- Proficiency in standard software engineering practices (i.e. source code management, continuous integration)
- Proficiency with productivity/document applications, like MS Office (Word, Excel), Google Apps (Docs, Sheets), LucidChart, Confluence
- Highly customer-focused and able to provide a positive experience in conflict resolution
- Excellent communication skills and able to effectively convey messages or know-how to non-technical customers
- Highly dependable and responsive especially in urgent or time-sensitive situations
- Able to maintain high level of integrity and confidentiality
- Willing to accept candidates who are based in Cebu or Metro Manila.
Perks and Benefits
- Work from Home
- Free Lunch or Snacks
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Paid Bereavement/Family Leave
- Paid Vacation Leave
- Life Insurance
- Flexitime
- Maternity & Paternity Leave
Required Skills
- Ruby on Rails
- Python
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 100 Palanca Street
About Responsible Internet Sustainability Effort Inc. | RISE
The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.
Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.
You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.