Webinar Moderator  

Job Summary:

We are looking for a reliable and engaging Freelance Webinar Moderator / Host to support the production, facilitation, and hosting of client webinars. The role involves coordinating live webinar flow, introducing speakers, facilitating discussions and Q&A segments, and ensuring a professional and seamless audience experience during virtual events.

Webinars may cover topics related to medicine, plastic surgery, breast implants, breast explants, and related healthcare discussions. Prior exposure or familiarity with medical terminology and healthcare-related conversations is highly preferred.

This is a flexible freelance engagement with webinar schedules depending on client requirements. Frequency may range up to once weekly.

Key Responsibilities:

1. Technical Production & Troubleshooting

• Logistics Management: Set up virtual rooms, manage speaker permissions, and ensure all presentation materials are loaded and functioning.
• Live Troubleshooting: Act as the first line of defense for technical glitches (audio drops, screen-sharing issues, or connectivity lag) for both presenters and attendees.
• Platform Mastery: Stay current on features within our webinar stack (e.g., Facebook Live, YouTube Live, Instagram Live, Tiktok Live, Restream).

2. Audience Engagement & Community Management

• Active Moderation: Welcome participants as they join, set the tone for the event, and keep the chat lively and on-topic.
• Engagement Tools: Strategically launch polls, push "call-to-action" pop-ups, and share relevant resources/links in the chat.
• Conflict Resolution: Monitor for disruptive behavior or "trolling" and decisively remove attendees who violate community guidelines.

3. Speaker Support & Q&A Facilitation

• Introductions: Deliver professional opening remarks and introduce guest speakers with high energy.
• Q&A Curation: Monitor the Q&A queue, filter redundant or irrelevant questions, and feed the best inquiries to the speaker in a structured manner.

Timekeeping: Gently keep speakers on track to ensure the event ends on time while allowing for adequate interactive segments.

Working Conditions:

• Work Arrangement: Freelance / Project-Based
• Frequency: As often as once weekly, depending on client requirements
• Schedule Availability Required: Must be available to host webinars between 2:00 PM to 8:00 PM EST
• Setup: Remote

Education:

• Bachelor’s degree in Marketing, Communications, or a related field.

Experience:

• 1–3 years of experience in virtual event moderation, community management, technical support, live broadcast production, remote teaching, or high-level executive assistance.
  
  Skills and Competencies:
• Tech Literacy: Proficiency with major webinar platforms and a solid understanding of home-office technical setups (mics, lighting, and high-speed internet requirements).
• Communication: Exceptional verbal and written communication skills—you must be comfortable speaking to a live crowd and typing professional responses simultaneously.
• Grace Under Pressure: You remain calm and professional when things go wrong (and occasionally, they will).
• Detail-Oriented: Ability to follow a strict "run-of-show" document while remaining flexible to live changes.

Preferred Qualifications

Background knowledge or conversational familiarity with:

• Medicine
• Breast implants
• Breast explants
• Plastic surgery
• Healthcare-related discussions
• Previous experience as a webinar host, moderator, podcast host, event emcee, or virtual facilitator
• Familiarity with webinar platforms such as Zoom, WebinarJam, Riverside, StreamYard, or similar tools