Operation Manager
PT Global Urban Esensial
- South Tangerang, IndonesiaTitan Center Lt. 12 | Jl. Boulevard Bintaro Blok B7/B1 No. 5 Bintaro Jaya Sektor 7, South Tangerang, Banten, IndonesiaSouth TangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Posted a month ago and deadline of application is on 11 Dec
Recruiter was hiring 5 hours ago
2024-10-13T15:37:50.172353+00:002024-12-11T17:00:00+00:00Job Description
- Oversee and optimize the distribution and aggregator services at GoApotik
- Set up, develop, and implement strategies (Online to Offline) [Eg: Enabler, drop-ship, multiwarehouse, aggregator optimation, etc
- Oversee day-to-day operational activities, ensuring smooth execution across distribution channels.
- Develop and implement an effective Supply Chain Management system to support the enabler model and ensure the SCM system integrates with other operational and business tools for seamless functioning.
- Manage customer support team in all channels, ensure a smooth customer journey from online engagement to offline delivery, while also monitoring customer feedback and addressing issues promptly to improve satisfaction and increase customer retention
- Collaborate with product & tech teams to integrate online platforms with backend system
- Train staff at offline locations on using online platforms and systems effectively and conduct workshops or seminars to promote O2O best practices across the organization
Minimum Qualifications
- Bachelor's degree in Business, Operations Management, Supply Chain, or a related field.
- Experience in distribution, and aggregator services are preferred
- Minimum 5 or more years of experience in operations management, preferably in distribution and supply chain roles.
- Strong understanding of distribution models (70%) and supply chain management (30%).
- Proven experience in process improvement, operations monitoring, and system development.
- Excellent stakeholder management and communication skills.
- Proficiency in using SCM and ERP systems.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Supply Chain
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Titan Center Lt. 12 | Jl. Boulevard Bintaro Blok B7/B1 No. 5 Bintaro Jaya Sektor 7, South Tangerang, Banten, Indonesia
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About PT Global Urban Esensial
PT Global Urban Esensial is a member of Dexagroup, one of Indonesia's largest ethical pharmaceutical company that engage in digital area. Aligning with technology advancement, PT Global Urban Esensial reaches the society wider, answering the society's needs for easier access to digital, and to be a leader in pharmaceutical business.
With our strong technology team, valuable contents, reliable operating system, and our marketing team, we are bringing our services to the society through our brands. They are Goapotik.com, an online marketplace that fulfills healthcare needs, guesehat.com a one-stop E- Health Solution, and Teman Bumil, an application that supports pregnant women.