OTC Team Leader  

Key Responsibilities:

• To manage transition of accounting activities from one location to another location – Assess and align the project timeline for each milestone, sit in with processing team and document operational procedure, evaluate and define changes to optimize as-is operational procedure, ensure the transition progress toward the project plan, coordinate and communication with relevant stakeholders to fix the problem.
• To manage new platform implementation co-ordinating with project teams – Evaluate the process in existing platform to assess the requirement for new platform, provide localization requirement for new platform setup, work with process owner to document the to-be process and operational procedure in new platform.
• Response for day to day processing of transactions within defined SOP （standard operating procedures）with a purpose of achieving service delivery goals for the organization and providing first level support for both technical and functional issues
• Provides first level support to team members
• Be Subject Matter Expert and participate in respective functional & system testing’s etc - within the respective process streams.
• Mentors of team members.
• Performed a good collaboration with local team and GSC team
• Ensure period end close of book performed on time with high quality in AR side for specific area
• To closely follow up on emails and other information obtained from colleague to ensure good data quality on process
• Work with auditor and make sure request are managed in time with good quality
• Build up good working relationship with key stakeholders and have deeply understanding for their business needs
• Contribute process improvement idea and drive process improvement
• Team resources management

• Solid background in AR including but not limited to Collections/Dunning/Credit management/Payment application/On account monitoring/Coordination to clusters/Coordination Dispute team
• At least 5 years finance process working experience with more than 2 years team management experience
• Quick learner
• Strong sense of responsibility and ownership
• Result and quality oriented with high sense of urgency
• Prior experience of working on ERP system would be an added advantage
• Good knowledge of MS office, viz, Word, Excel, etc
• Familiar with MS Outlook & Internet
• Good communication skills – should be able to independently communicate with stakeholders via emails, telephone, etc by English
• Good personal attributes – Matured, confident & a team player
• Ocean+LnS OTC experience would be a plus