Account Manager
M2.0 Communications Inc.
- Quezon City, PhilippinesDon A. Roces Ave, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 23 days ago and deadline of application is on 28 Sep
Recruiter was hiring 18 hours ago
2025-07-31T03:49:54.282305+00:002025-09-28T16:00:00+00:00Job Description
As an Account Manager, you will embark on an exciting journey to support the planning, execution, and delivery of impactful projects in a fast-paced and dynamic environment.
About Talisik Labs at Media Meter Inc.
Talisik Labs at Media Meter Inc. is at the forefront of AI-powered digital innovation, building platforms that redefine how users interact with digital content. Our portfolio includes groundbreaking solutions like Salina (multilingual content translation and summarization), Detour (AI-powered website chat), Scoup (online narrative tracking and analysis), LexiBean (AI-powered legal research), and DownloDR (cross-platform video downloading).
Key Responsibilities:
Client Relationship Management
- Serve as the primary point of contact for assigned client accounts across our AI platform portfolio
- Build and maintain strong relationships with key stakeholders and decision-makers
- Understand client needs and translate them into actionable project requirements
- Conduct regular check-ins and status updates with clients to ensure satisfaction and project alignment
Project Coordination & Delivery
- Support the planning and execution of client projects involving our AI platforms (Salina, Detour, Scoup, LexiBean, DownloDR)
- Collaborate with technical teams to ensure project deliverables meet client expectations and timelines
- Monitor project progress and proactively identify potential risks or roadblocks
- Facilitate communication between clients and internal development teams
Account Growth & Expansion
- Identify opportunities for account expansion and cross-selling across our platform ecosystem
- Present platform capabilities and new features to existing clients
- Gather client feedback to inform product development and enhancement priorities
- Support contract renewals and negotiate scope adjustments as needed
Strategic Support
- Assist in developing account strategies and success plans for key clients
- Analyze usage patterns and metrics across platforms to provide data-driven insights
- Prepare reports and presentations for client meetings and internal stakeholders
- Support business development efforts for new client acquisition
Minimum Qualifications
Required Qualifications
- Bachelor's degree in Business, Marketing, Communications, or related field
- 0-2 years of experience in account management, project management, or client services
- Strong communication skills with ability to explain technical concepts to non-technical audiences
- Excellent organizational skills and attention to detail
- Proficiency in project management tools (e.g., Asana, Trello, Monday)
- Experience with CRM platforms (Salesforce, HubSpot, or similar)
- Comfortable working in a fast-paced, rapidly evolving environment
Preffered Qualifications
- Familiarity with AI/ML technologies and digital platforms
- Experience with SaaS or technology products
- Basic understanding of web technologies and APIs
- Previous experience in a startup or high-growth company environment
- Multilingual capabilities (particularly relevant for our Salina platform)
- Knowledge of legal research tools (relevant for LexiBean platform)
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Don A. Roces Ave, 1103 Quezon City, Philippines
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About M2.0 Communications Inc.
M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.
Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staffers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.
M2.0's differentiation lies in the robust support offered by its different service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also offers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.