

Account Manager
M2.0 Communications Inc.
- Quezon City, PhilippinesDon A. Roces Ave, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 3 days ago and deadline of application is on 28 Sep
Recruiter was hiring 2 days ago
2025-07-31T03:49:54.282305+00:002025-09-28T16:00:00+00:00Job Description
As an Account Manager, you will embark on an exciting journey to support the planning, execution, and delivery of impactful projects in a fast-paced and dynamic environment.
About Talisik Labs at Media Meter Inc.
Talisik Labs at Media Meter Inc. is at the forefront of AI-powered digital innovation, building platforms that redefine how users interact with digital content. Our portfolio includes groundbreaking solutions like Salina (multilingual content translation and summarization), Detour (AI-powered website chat), Scoup (online narrative tracking and analysis), LexiBean (AI-powered legal research), and DownloDR (cross-platform video downloading).
Key Responsibilities:
Client Relationship Management
- Serve as the primary point of contact for assigned client accounts across our AI platform portfolio
- Build and maintain strong relationships with key stakeholders and decision-makers
- Understand client needs and translate them into actionable project requirements
- Conduct regular check-ins and status updates with clients to ensure satisfaction and project alignment
Project Coordination & Delivery
- Support the planning and execution of client projects involving our AI platforms (Salina, Detour, Scoup, LexiBean, DownloDR)
- Collaborate with technical teams to ensure project deliverables meet client expectations and timelines
- Monitor project progress and proactively identify potential risks or roadblocks
- Facilitate communication between clients and internal development teams
Account Growth & Expansion
- Identify opportunities for account expansion and cross-selling across our platform ecosystem
- Present platform capabilities and new features to existing clients
- Gather client feedback to inform product development and enhancement priorities
- Support contract renewals and negotiate scope adjustments as needed
Strategic Support
- Assist in developing account strategies and success plans for key clients
- Analyze usage patterns and metrics across platforms to provide data-driven insights
- Prepare reports and presentations for client meetings and internal stakeholders
- Support business development efforts for new client acquisition
Minimum Qualifications
Required Qualifications
- Bachelor's degree in Business, Marketing, Communications, or related field
- 0-2 years of experience in account management, project management, or client services
- Strong communication skills with ability to explain technical concepts to non-technical audiences
- Excellent organizational skills and attention to detail
- Proficiency in project management tools (e.g., Asana, Trello, Monday)
- Experience with CRM platforms (Salesforce, HubSpot, or similar)
- Comfortable working in a fast-paced, rapidly evolving environment
Preffered Qualifications
- Familiarity with AI/ML technologies and digital platforms
- Experience with SaaS or technology products
- Basic understanding of web technologies and APIs
- Previous experience in a startup or high-growth company environment
- Multilingual capabilities (particularly relevant for our Salina platform)
- Knowledge of legal research tools (relevant for LexiBean platform)
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Don A. Roces Ave, 1103 Quezon City, Philippines
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