Insurance Claims Assistant Manager
JoyRide PH
- Antipolo, Philippines80, Marcos Hwy, Mayamot, Antipolo, Rizal, PhilippinesAntipoloRizalPhilippinesPhilippines
- Full timeFULL_TIME
Expired 16 days ago
2024-12-02T16:00:00+00:00Job closed.
Job Description
- Supervise motor insurance claims.
- Lead the strategic evaluation and management of life insurance policies to ensure optimal coverage and risk mitigation.
- Direct the review, processing, and administration of insurance applications to guarantee compliance with all regulatory and company standards.
- Collaborate with the other departments to investigate complaints, correct errors, and ensure adherence to industry regulations and standards.
- Serve as the primary point of escalation for both procedural and technical issues, coaching staff on effective resolution strategies.
- Monitor and track team performance, providing timely feedback to promote productivity and efficiency.
- Foster clear and prompt communication with customers to ensure high-quality service regarding claims and/or inquiries.
- Ensure comprehensive knowledge of the intricacies and compliance standards of key benefit management programs, guiding the team in maintaining these standards.
- Drive process improvements within the team to enhance efficiency, client experience, and risk controls.
Minimum Qualifications
- Bachelor's degree
- Experience in managing a team
- Up-to-date knowledge regarding insurance and industry practices
- Acts as a Subject Matter Expert regarding insurance claims
- Good communication and organizational skills
- Willingness to start ASAP
- Willingness to work onsite in Marcos Highway, Antipolo City
Required Skills
- Organizing and Planning
- Operations Management
- Attention to Detail
- People Management
- Risk Management
- Customer Service
- Incident Management
Preferred Courses
- Finance
- Business Administration
- Law
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Marcos Hwy, Mayamot
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About JoyRide PH
JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.