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ITVT Philippines Inc.

Dynamics Business Central Support Engineer  

ITVT Philippines Inc.

 
  • Pasig, Philippines
    24th Floor, 8, Am Schlossberg, Höfingen, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Posted 2 days ago and deadline of application is on 12 Dec

Recruiter was hiring 2 days ago

2024-11-22T03:38:12.218323+00:002024-12-12T16:00:00+00:00

Job Description

Area of Responsibility:

  • Provides technical support for MS Dynamics 365 Business Central, addressing user issues and ensuring system functionality.
  • Perform regular updates and maintenance to keep the system running smoothly.
  • Identify, diagnose and resolve technical problems, including performing root cause analysis
  • Develop and maintain detailed documentation for system configurations, processes, and user guides
  • Conduct training sessions for end-users to enhance their understanding and use of Business Central
  • Administration of microsoft business central environment
  • Manage and support integrations with other systems and third-party applications
  • Coordinate and collaborate with customer users, IT and internal support
  • Propose and implement system improvements to enhance performance and user experience.

Minimum Qualifications

Job Requirements:

Background

  • Degree in Computer Science, Information Technology or a related field
  • Has 3-5 years demonstrated experience with MS Dynamics365 Business Central
  • Strong understanding of business and financial processes
  • Experience in Dynamics 365 CE ticketing system tool
  • Effective communication and interpersonal skills.

Skills

Soft Skills

  • Ability to work independently, prioritize and solve problems proactively.
  • Ability to focus on deadlines and deliverables.
  • Ability to think abstractly.
  • Ability to adapt to flexible working schedules depending on business needs
  • Ability to build strong relationships between organizational departments and external stakeholders
  • Team player with strong communication skills and customer focus.
  • Clear and effective communications

Perks and Benefits

  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • FlexitimeFlexitime
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Other

  • Medical Cash Allowance
  • Referral Bonus
  • Microsoft Certifications

Required Skills

  • Technical Support
  • MySQL
  • Computer Troubleshooting

Preferred Courses

  • Information Technology
  • Computer Science [Software Technology]

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Office Address
Robinsons Equitable Tower
Industry
Computer Software / Engineering
Vacancy
1 opening
Website
https://www.itvt.de/

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About ITVT Philippines Inc.

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

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