Settlement Analyst  

1. Processing Settlement of Billed Customer Accounts

1. Monitors customer compliance with security deposit requirements and provisions in the contract and coordinates with other sections/departments in order to facilitate processing and bank posting of security deposits.
2. Facilitates customer drawings from SD or return of SD to customers according to contract provisions; consults with assigned Marketing Officer and Legal as needed.
3. Tracks and facilitates accurate and timely submission of customers’ certificate of withholding tax (CWT) and coordinates with the Tax group accordingly for validation.

2. Processing Settlement of Overdue Customer Accounts

1. Monitors and facilitates collections from customers, including close monitoring of installment accounts and staggered payment requests, resolves collection problems, detects and acts on early stage delinquencies.
2. Validates actual collection, taking into consideration applicable tax deductions and discount entitlements in order to reconcile with billed amounts.
3. Sends collection reminders and follow-ups, applies charging of interest or penalties, and attends to requests for waiver of interest charges in coordination with Finance/Accounting.
4. Regularly reports to Enterprise Risk Management on customers with delayed payments to flag potential credit issues.

3. Systems Automation and Process Improvement Initiatives

1. Supports the systems automation project and contributes inputs to the development of settlement-related functionalities in the Contract Management System (CMS) including systems integration.
2. Keeps up to date with developments in:

• the Philippine Power Industry (e.g EPIRA, RE Act, WESM, ASPA, Contracts) to ensure alignment of services with the same; and
• overall internal (ABS-based or other) and external developments in accounts management to ensure responsive customer accounts management processes, especially for settlement processes, data validation and reports preparation

• Bachelor’s degree, preferably in Accounting or equivalent
• At least 2 years of relevant work experience
• Must be proficient in Microsoft Office including Excel, Word and Powerpoint
• Must have the ability to work independently and to adapt to a fast changing environment
• Must have attention to detail with an eye for accuracy
• Must be creative, self-disciplined and capable of identifying and independently completing critical tasks, with a sense of urgency
• Excellent communication skills, both written and verbal, with technical and non-technical audiences
• High level of personal integrity, dependability, and initiative