Customer Service Representative: Healthcare Account
Palmeira Lando OPC
- Pasig, Philippines1203/1204, Pasig, Metro Manila, San Miguel Ave, San Antonio, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱16,000.00 - ₱25,000.00 / monthPHP160002500016000MONTH
- Full timeFULL_TIME
Posted an hour ago and deadline of application is on 8 Nov
Recruiter was hiring an hour ago
2024-10-30T03:48:38.192366+00:002024-11-08T16:00:00+00:00Job Description
- Graduate of any 4-year course, preferably Medical Course or Business Management.
- Preferably with experience in an intake, administrative, or customer service role
- Has an upbeat personality
- Previous BPO healthcare experience is a plus, but not required.
- Above average English Language proficiency in both verbal & written
- Analytical & Detail Oriented
- Fast learner & willing to be constantly trained of new processes
- Tech Savvy, Proficient in reporting tools such as Excel, Microsoft Office.
- Can work with minimum supervision: Proactive
- Customer Service oriented
- Willing to work on night shifts and Onsite/Office base in Ortigas, Pasig
- With or without BPO experience are welcome to apply!
Minimum Qualifications
- Manage Inbound calls from different sources, mostly involves in a patient’s care.
- Outbound calling to follow-up patients
- Managing patient admissions which includes gathering of patient records, insurance checks, etc.
- Managing emails, faxes & scans
- Staffing of Electronics Charts
- Managing Medical Records such as uploading of signed orders in patient’s charts, sending of orders for signatures.
Perks and Benefits
Free Lunch or Snacks
Paid Vacation Leave
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- San Miguel Avenue corner Shaw Boulevard Ortigas Center, Pasig City 1605
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About Palmeira Lando OPC
PLO BPO empowers healthcare facilities to concentrate on patient care by efficiently managing remote tasks with a high level of expertise. We've helped so many offices boost their productivity and quality of service by specializing in these tasks.
We are a company built by people coming from the Healthcare Industry. Founded by professionals in the healthcare industry, our company was established to address inefficiencies in existing processes. We recognized that by streamlining non-clinical operations, we could substantially improve the quality of patient care.