Sales & Operations Specialist  

Job Summary:

To ensure that all inquiries and pertinent documents are properly channeled/endorsed efficiently and professionally to maintain good relationships with the clients or architects.

Duties & Responsibilities:

• To receive and channel all incoming calls (inquiries, follow-ups, requests, and complaints) accordingly;
• To take up all emails received and reply accordingly and efficiently;
• To ensure that all plans and other pertinent documents are printed and endorsed at the soonest to the assigned/designated person;
• To ensure that incoming calls are assigned and endorsed efficiently after the call;
• To ensure that all exchanges with the client/caller regarding a particular project are properly noted and endorsed to the assigned Sales Executive/Representative to avoid miscommunication;
• To scan and transmit all documents (quotations, plans/layouts, shop drawings, technical preparation drawings) to clients or Cebu branch efficiently and professionally;
• To ensure that all pertinent documents are properly printed and photocopied prior to transmittal;
• Scanning and releasing the job order copies to the respective departments, such as production, engineering, accounting, and sales;
• Sales Presentation on potential walk-in clients that come to the showroom;
• Ownership and responsibility of Sales Accounts/Projects closed;
• Assist sales representative needs, especially in looking for quotations and shop drawings;
• Conduct other responsibilities as may be assigned by the immediate manager/head.

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Results-oriented and with initiative;
• Team working skills: to work cooperatively and liaise with people at all levels
• Computer literate (Microsoft Excel, Word and PowerPoint)