![Banner Image](https://storage.googleapis.com/recruiter-processed-image-uploads.kalibrr.com/job-banner-url/production/bb7f721b-1f30-48a7-8986-ececc9c19e16.avif)
![EF EFEKTA English for Adults](https://rec-data.kalibrr.com/www.kalibrr.com/logos/9EU99LWWMJPTPT47L97LZTXAW7MNBAGRMT49K3SS-65c98b25.png)
Service Consultant
EF EFEKTA English for Adults
- Jakarta Pusat, IndonesiaLevel 22, 30, Jalan M H Thamrin, Gondangdia Kel., Menteng, Jakarta Pusat, DKI Jakarta, IndonesiaJakarta PusatDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 6 days ago and deadline of application is on 21 Nov
Recruiter was hiring 11 hours ago
2025-02-06T09:37:32.993449+00:002025-11-21T17:00:00+00:00Job Description
Role Objective:
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.
Key Responsibilities:
- Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.
- Build and maintain strong relationships with students through regular check-ins and progress tracking.
- Guide students in achieving their learning goals by offering tailored course recommendations.
- Manage student account renewals and drive loyalty program participation.
- Collaborate with internal teams to enhance student satisfaction and retention.
- Organize and oversee engagement events at the learning center to foster a supportive community.
Minimum Qualifications
Minimum Qualifications:
- Bachelor’s degree in a related field or equivalent experience.
- At least 1 year of experience in sales, account management, or direct B2C selling.
- Strong interpersonal and communication skills with a consultative sales approach.
- Customer-focused mindset with a proactive and solution-oriented attitude.
- Upper-Intermediate level of English proficiency (both written and spoken).
- Self-motivated, detail-oriented, and able to work collaboratively in a team.
- Willingness to work flexible hours, including shifts.
Perks and Benefits
Special Leave Benefits for Women
Free Lunch or Snacks
Life Insurance
Paid Sick Leave
Performance Bonus
Recruitment / Signing Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Relationship Management
- Persuasion and Negotiation
- Sales and Marketing Knowledge
- Public Speaking
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 30, Jalan M H Thamrin, Gondangdia Kel., Menteng
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.