Banner Image
EF EFEKTA English for Adults

Service Consultant  

EF EFEKTA English for Adults

 
  • Jakarta Pusat, Indonesia
    Level 22, 30, Jalan M H Thamrin, Gondangdia Kel., Menteng, Jakarta Pusat, DKI Jakarta, Indonesia
    Jakarta Pusat
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Posted 6 days ago and deadline of application is on 21 Nov

Recruiter was hiring 11 hours ago

2025-02-06T09:37:32.993449+00:002025-11-21T17:00:00+00:00

Job Description

Role Objective:
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

  • Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.
  • Build and maintain strong relationships with students through regular check-ins and progress tracking.
  • Guide students in achieving their learning goals by offering tailored course recommendations.
  • Manage student account renewals and drive loyalty program participation.
  • Collaborate with internal teams to enhance student satisfaction and retention.
  • Organize and oversee engagement events at the learning center to foster a supportive community.

Minimum Qualifications

Minimum Qualifications:

  • Bachelor’s degree in a related field or equivalent experience.
  • At least 1 year of experience in sales, account management, or direct B2C selling.
  • Strong interpersonal and communication skills with a consultative sales approach.
  • Customer-focused mindset with a proactive and solution-oriented attitude.
  • Upper-Intermediate level of English proficiency (both written and spoken).
  • Self-motivated, detail-oriented, and able to work collaboratively in a team.
  • Willingness to work flexible hours, including shifts.

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Free Lunch or SnacksFree Lunch or Snacks
  • Life InsuranceLife Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Recruitment / Signing BonusRecruitment / Signing Bonus
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Relationship Management
  • Persuasion and Negotiation
  • Sales and Marketing Knowledge
  • Public Speaking
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Education and Training
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
30, Jalan M H Thamrin, Gondangdia Kel., Menteng
Industry
Education Management
Vacancy
1 opening
Website
https://learnwithef.com/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About EF EFEKTA English for Adults

EF EFEKTA English for Adults EF - EXCELLENCE IN ENGLISH TRAINING EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang). EF & INDONESIA With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day. EF & OLYMPICS EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads. EF & INTERNATIONAL COMPANIES EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees. EF Foreign Tutor. EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: