

Medical Virtual Assistant
eData Services Phils., Inc.
- Taguig City, PhilippinesLe Grand Ave, Fort Bonifacio, Taguig City, Metro Manila, PhilippinesTaguig CityMetro ManilaPhilippinesPhilippines
- ₱22,000.00 - ₱25,000.00 / monthPHP220002500022000MONTH
- Full timeFULL_TIME
Posted 8 days ago and deadline of application is on 22 May
Recruiter was hiring 7 hours ago
2025-03-24T02:58:34.907406+00:002025-05-22T16:00:00+00:00Job Description
The Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences.
- Pre-exam verification of insurance eligibility, benefits and coverage
- Securing treatment authorization
- Submitting claims, responding to claim denials, and resolving EOB issues
- identifying and finding solutions for common billing issues
- Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff
- Processing mail by posting it to the EHR and overseeing the appropriate follow-up
Minimum Qualifications
What we are looking for:
- Graduate of any Medical Allied Course
- Experience in a customer service field in the BPO industry
- Has basic computer knowledge
- Willing to work US hours-graveyard shift
- Excellent communication skills
- Analytical, organized, and systematic
- Process oriented and follow strict timelines
- Able to work with very minimal supervision
- Must be a good team player
- Must be willing to work on-site (McKinley West, Taguig)
Perks and Benefits
Medical / Health Insurance
Performance Bonus
Recruitment / Signing Bonus
Life Insurance
Paid Vacation Leave
Transportation Allowances
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Metro bank-Fort ten West Campus, Le Grand Ave, 1201 Taguig City, Philippines
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About eData Services Phils., Inc.
eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
• Medical Record Summarization
• Dictation Transcription (Medical and Legal)
• Medical Report Editing
• AMA Impairment Ratings
• Comprehensive Medical History Taking by Telephone
• Depo Summaries
• Incoming Mail Processing
• EHR Data Entry
• Utilization Review
• Live, Real-Time Virtual Scribe Services during Exam Encounters
• Live, Real-Time Virtual Medical Services
• Insurance Eligibility, Benefit, and Coverage Verification
• Claim Denial Appeals and other EOB issues
• Securement of Treatment Authorizations
• Patient Scheduling
• Patient Appointment Reminder Calling
• Billing and Collections
• Preparation and Transmission of Referral Letters
• Computerized Physician Order Entry
• Incoming Telephone Call Handling
• Full Telephone Receptionist Services
• Lunch Hour Telephone Coverage
• Claims Submission
• After Hours Telephone Coverage
• Patient Inquiry Handling
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Taguig.