Team Lead
CSI Interfusion
- Quezon City, PhilippinesExxa and Zeta Towers Bridgetowne West, Quezon City, Metro Manila, Eulogio Rodriguez Jr. Ave, Bagumbayan, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 months ago
2024-11-28T18:30:00+00:00Job closed.
Job Description
The quality Triage TL facilitates the process of improving the result quality and user experience of Bing Search as well as increasing user satisfaction. Work will include the following activities:
- Analysis of Scrapped Pages of Bing Search and submitting feedback from UHRS/HitApp platform based on Human Judgement.
- Test user-facing functionality and identify regressions in user experience.
- Triage issues reported by crowd judges.
- Logging bugs identified during testing/judgments in Azure DevOps and assign them to appropriate teams.
- Create Test Scenarios.
- Review of automatically generated test scenarios from other sources.
- Review of System discovered bugs identified through External DSAT channels/Internal feedback/ Vendor Judgments/ 3rd party vendors
- Judges will be required to judge tasks in their respective languages as well as in English.
Minimum Qualifications
- Detail-oriented, strong problem-solving ability
- Skilled at MS Office and strong learning and analysis ability
- Be able to work independently
- Good teamwork spirit and communication skills
- Review feedback from users and validate the actionability
- Analyze feedback and distribute to responsible teams for fixing according to triage rules
- Follow up the fixes to make sure they are in place
- Update and maintain guidelines
- Work on other similar or new tasks in Local that need DSAT support
- Has 2+ years’ experience on software testing
- Has 1+ year’s leading experience
- Bachelor degree on computer science related major
- Fluent in English
- Speaking Chinese is a plus.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- C5 Road, Eulogio Rodriguez Jr. Avenue, Quezon City
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About CSI Interfusion
CSI Interfusion is a global IT firm specializing Microsoft technologies. We are the leading provider of cloud and innovative digital services, and business solutions. At CSI, our vision is to be the leading digital innovator, creating great experiences, and delivering exceptional value to our clients and their customers.
Our team of more than 60,000 professionals worldwide, we are your global IT sourcing supplier for Engineering, Customer Support, Business Processing and more.