Multi Collector Agent Digital Banking
PT Bank SMBC Indonesia Tbk
- South Jakarta, IndonesiaMenara BTPN, CBD Mega Kuningan, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job Description
- Menjalankan proses penagihan dan penanganan nasabah yang di mappingkan dengan menggunakan channel penagihan sesuai ketentuan agar debitur melakukan pembayaran.
- Membuat perencanaan harian atas penanganan Nasabah yang di mappingkan.
- Menjalankan penagihan yang efektif sesuai dengan Strategi dan Kualitas penagihan yang berdampak pada kualitas portofolio sesuai dengan target yang ditetapkan.
- Mencapai target produktivitas harian & bulanan sesuai dengan yang ditentukan oleh perusahaan.
- Memberikan update hasil kunjungan dan mencatat setiap hasil kunjungan dalam Laporan Hasil Kunjungan Nasabah (untuk Field Collector).
- Melakukan komunikasi yang baik dengan Nasabah sesuai standar yang berlaku
Minimum Qualifications
- Minimum pendidikan D3 untuk semua penjurusan.
- Mempunyai pengalaman min 1 tahun sebagai Desk/Field Collector.
- Mempunyai Negotiation Skill dan Communication Skill yang baik.
- Bertanggung jawab dan pekerja keras.
- Bisa bekerja dalam target-oriented.
- Bersedia ditempatkan di seluruh Indonesia.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Once in a while
- Office Address
- Menara BTPN, CBD Mega Kuningan
About PT Bank SMBC Indonesia Tbk
Our Journey
With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia.
This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045.
In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia.
Life at SMBC Indonesia
At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves.
We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry.
Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce.
Giving Back
Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business.
Adaptive to change
With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.