Digital Experience and End user Productivity Lead
AboitizPower
- Taguig, PhilippinesNAC Tower, 32nd Street, Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- Overall responsible for leading and managing projects and initiatives related to improving Digital Experience (DX) of customers (CX) and employees (EX) as well as automation through digital technologies that improve end-user productivity with the ultimate goal of generating business value from them. Champions DX and end-user process automation across the enterprise.
- Leads the development and execution of the DX Strategy and Program
- As necessary, acts as a Product Owner of the DX tools being developed using Scrum methodology
- Partners with stakeholders, subject matter experts, and vendors to deliver the program
- Ensures that projects and/or initiatives in the program are delivered on-time, within budget and meeting agreed requirements
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Owns the Employee Experience platform (APEX) and influences other employee services-related projects to be onboarded in the platform
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Leads the identification of areas where digital technologies (e.g., RPA, mobile) can improve end-user productivity and develop a program for them
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Minimum Qualifications
- Bachelor’s Degree in Business Management, Finance and Accounting, Industrial Engineering, Information Technology or other related 4-year course
- MS degree preferred but not required
- At least 5 years of combined experience in delivering IT projects with 2 years using digital technologies e.g., mobile app, cloud and employing Scrum as methodology
- Has experience leading a team that delivers customer and employee/user facing apps
- Experience in managing cross-functional teams (members not directly reporting to her/him) and managing stakeholders at the executive level
- PMP and Scrum preferred
Perks and Benefits
- Retirement Benefit Plans
- Free Lunch or Snacks
- Company Car
- Gym Membership
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- NAC Tower, 32nd Street, Bonifacio Global City
About AboitizPower
Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.
What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.
Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.
AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.
We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process. AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are:
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower