Customer Service Representative (CSR)  

Job Responsibilities

• Excellent English Communication Skills (a must)

• Reliability and Work Ethic

• Flexibility

• Multitasking Skills

• Quick Learner

• Active Listening and Empathy

• Problem-Solving Guru

• Conflict Resolution

• Customer Orientation

• Thrive Under Pressure

Advanced skills:

• Expert written and verbal communication skills.

• Tech Savvy — Familiar with common keyboard commands, search engines and a Windows environment

• Record-Keeping Skills

• Typing Speed: At least 40 – 45 words per minute.

Qualifications

• High School Graduate (Old or New Curriculum), SHS Graduate, or College Graduate.
• 6mos or 1 year BPO experience
• Must be able to travel to the Makati or Pasig site within 1 hour.
• Must have at least one (1) valid government-issued ID (National ID, Postal ID, or Passport).
• Excellent communication skills.
• Willing to work onsite on a shifting schedules, weekends, and holidays.