Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

This is a full-time hybrid role for a Senior Copywriter at Get Hooked 360.

The Senior Copywriter excels at creating impactful, high-quality content that drives measurable results. In this role, you will shape the brand voice and deliver persuasive copy for various channels, including websites, social media, and digital campaigns, aligning every piece with our client’s strategic goals.

Beyond writing, you’ll play a key role in ideation and shaping content strategies, contributing to pitch development, creative direction and client presentation. You will work on national and multinational brands, supporting our agency’s mission to deliver cohesive, innovative content that stands out in the market. You will also help lead and mentor your teammates in the copy team. If you’re driven by creativity and excellence in execution, this role is for you.

The position is primarily based in Quezon City, with flexibility for remote work.

 

Summary

<ul>
	<li>Develop and write clear, engaging, and persuasive content for traditional and digital platforms (websites, social media, blogs, email campaigns, and ads).</li>
	<li>Work closely with design, marketing, and strategy teams to ensure the copy aligns with visual elements and business objectives.</li>
	<li>Edit and proofread content to ensure quality, consistency, and adherence to brand guidelines.</li>
	<li>Lead the content ideation process, from concept through execution, ensuring that content is innovative and tailored to clients’ needs.</li>
	<li>Participate in ideation and strategy development for client pitches and other business development initiatives.</li>
	<li>Mentor and guide junior writers to develop their writing skills and deliver high-quality work.</li>
	<li>Stay updated on industry trends, content best practices, and digital marketing innovations.</li>
	<li>Collaborate with account managers and clients to adjust content based on feedback and performance metrics.</li>
	<li>Perform other duties as assigned</li>
</ul>

Senior Copy and Content Writer

We are a group of smart and fun creatives with comprehensive expertise in editorial work, design, and video production. Here, we provide contemporary multi-media solutions targeted for forward-thinking, globalized markets. We specialize in digital and IT-related services that aim to produce and develop lasting, effective results that resonate with a global audience.

Brighttank Inc.

Job Summary

<ol>
	<li>Writes articles for The V’s official digital and print channels</li>
	<li>Covers events for post-event articles and post promotional materials to be published company’s preferred channels</li>
	<li>Participates in brainstorming sessions and content planning for The V’s official channels</li>
</ol>

Responsibilities &amp; Accountabilities

<ol>
	<li>Writes short-form and long-form articles for the company’s official website, microsites, and newsletters.</li>
	<li>Writes video description for the company’s official video platform, vtube.</li>
	<li>Acts as a Staff Writer to producer creative content for the company’s magazine.</li>
	<li>Handles posting of announcements (pre-event, during, and post event) on WhatsApp and Email platforms.</li>
	<li>Participates in brainstorming for marketing strategies to be applied in all of V’s marketing materials. This includes event promotions, websites, magazine, and apps.</li>
	<li>Covers events such as conventions, world tours, and business presentations for pre, during, and post-event stories to be published on the V’s preferred channels.</li>
	<li>Supplies material for marketing requests, such as copies/taglines for events, announcements, and promotions.</li>
	<li>Manages the V Communications’ library of publications and periodicals acquired for reference.</li>
	<li>Writes a monthly report in adherence with the promulgation calendar.</li>
	<li>Performs other duties that may be assigned.</li>
</ol>

Content Writing

Creative Writing

Creative Writer

“CHINOY TV” is the only Philippine-based television program that features the Chinese heritage and how it harmonizes with the Filipino culture. We believe that the Chinese aspect, in particular, should be elaborated more than overlooked. Thus, we continue to commit ourselves in fulfilling our mission specifically in:

<ol>
	<li>Promoting and preserving the Chinese culture through our different platforms (TV, Print, Online) and Events.</li>
	<li>Providing inspirations by regularly upholding the work and lives of our remarkable fellows in the Chinese-Filipino community.</li>
	<li>Giving the Chinoy youth different avenues to maximize their talents in various fields of media, entertainment and performing arts.</li>
	<li>Bridging the Chinese and Filipino community.</li>
</ol>

To do these, we have invited young, dynamic Chinoys like athlete-turned-TV personality Gretchen Ho and formerly, Chris Tiu, who are both figures of inspiration to the community, to help us explore lifestyle and other relevant stories of Chinoy entrepreneurs and their businesses, as well as on health and wellness and recent events. From May to July 2016, we have successfully spearheaded the third Mr. and Ms. Chinatown pageant which aims to search for Chinoys who would serve as role models to the youth. We have also consistently led Chinese themed events that highlight the best of Chinese traditional arts and culture for all kinds of audience to learn and appreciate. Chinoy TV airs every Saturday 8pm on ANC

Fil-Chi Media Productions Inc. (Chinoy TV)

<ul>
	<li>Proposes, Formulates, Writes and Produces multimedia contents (video, article, static social media posts, photos) for CHiNOY TV's various platforms (traditional and digital)</li>
	<li>
	Creating and curating shareable content while determining which platform is best suited for each piece of content
	</li>
	<li>
	Submits complete work or drafts within the allotted time
	</li>
</ul>

Content Writer

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Content Writer Analyst, you will perform the following (but not limited to) duties and responsibilities:

<ul>
	<li>Review and understand a prompt or question that needs research and an accurate response.</li>
	<li>Create free-form responses to questions or prompts shared by the client on different topics.</li>
	<li>This job entails training Generative AI; hence, requires the correct research ability to clearly articulate a response based on factual research and own knowledge and experience.</li>
	<li>Answer lengths that can range from a few to 15 sentences (3 paragraphs).</li>
	<li>Stay up to date on industry trends and emerging technologies </li>
</ul>

Company Background

SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer. 

About Us

SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online. 

We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing. 

Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.

Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.

Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.

SEO Hacker

<ul>
	<li>Write SEO-friendly articles for our clientele.</li>
	<li>Able to produce a lot of quality content efficiently.</li>
	<li>Having an effective, communicative writing style that is fresh, consistent, and customer-friendly.</li>
	<li>Brainstorm for generating topics that are engaging and will also boost site traffic.</li>
	<li>Write various website copies for clients coming from different industries</li>
	<li>You are able to hit the goal and write the required number of articles in a day.</li>
</ul>

<html><head><style>
p.big {
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</style></head><body>
StraightArrow Corporation is a creative process outsourcing company that supports creative and advertising agencies, marketing teams, and business owners by providing a repertoire of outsourced creative services to implement their marketing campaigns. 
Our primary clients are located in the US, UK, and Australia and enlist our services to execute and refine marketing processes, allowing them to focus on developing strategies and fulfilling core functions. We provide industry experience and insight, technical expertise, and, as a Google and HubSpot partner agency, technological support. 
Our in-house team of graphic designers, web developers, communication specialists, market researchers and analysts are backed up by a roster of over a thousand creatives from different fields. 
Our Services:
Graphic Design, Social Media Management, Website & Application Development, Content Marketing, Search Engine Optimization, Inbound Marketing, Business Analytics and Project Management. 
WHY JOIN US? 
StraightArrow Corporation's core service is to provide creative talent to support our clients. Our people are a happy mix of designers, copywriters, graphic designers, developers, analysts and marketers of other disciplines—all driven to deliver exceptional results through diligent, upstanding work. 
We envision ourselves as becoming one of the most admired companies in the Philippines: a pioneer in offshore creative services and a leader in the outsourcing industry. 
If you love innovation and hate mediocrity, if you wish to test and hone your skills, then come and challenge your limits with us—we’d be happy to have you. 
Our Benefits:
Monthly Pamper Benefit, Free Breakfast, Perfect Attendance Awards, Outpatient Reimbursement, Free Shuttle Service, Paid Holidays, Paid Vacation Leave, Paid Sick Leave, Maternity & Paternity Leave, Special Leave Benefits for Women and Life Insurance, Meal Allowance, Transportation Allowance, Medical / Health Insurance, 13th Month Pay, Night Differential, Birthday GCs</body></html>

StraightArrow Corporation

The Senior Writer will work directly with our international clients to produce high-quality B2B content for digital marketing campaigns. You will be able to manage clients effectively and collaborate with a team of creatives for cross-platform content production and campaign delivery. Experience in B2B marketing is preferred, but not mandatory.

Responsibilities:

<ul>
	<li>Independently develop, research, and produce high-quality B2B content including ad copy, blogs, white papers, digital campaigns, video scripts, and other collateral for lead generation</li>
	<li>Complete audits of client content libraries and provide recommendations on TOFU, MOFU, and BOFU assets in line with campaign and client objectives</li>
	<li>Communicate with CEOs, CMOs, and other business leaders and SMEs to understand their interests and execute on target pain points in all messaging</li>
	<li>Work with client stakeholders to develop and execute on digital content marketing strategy for global technology businesses, including personas, brand voice and tone guidelines, and messaging angles for different stages of the marketing funnel</li>
	<li>Clarify requirements and project scope based on stakeholder input, and engage with clients to establish procedures for content operations and KPIs for marketing copy</li>
	<li>Coordinate priorities and proactively identify dependencies or issues that put deliverables at risk</li>
	<li>Collaborate with team (including Design, UI/UX, Video, Campaigns, Data) and analyze performance data to launch digital campaigns, solve problems, formulate ideas, and improve content and campaign effectiveness in line with client objectives</li>
	<li>Train and/or mentor junior writers using company’s best practices</li>
	<li>Do continuous research and learning on content marketing best practices</li>
</ul>

Sales and Marketing Knowledge

Content Marketing

Senior Content Writer

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<ul>
	<li>Playing through games and writing reviews.</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Cover news and features related to games.</li>
	<li>Responsible for maintaining the current and breaking news in the video game industry and assisting with news coverage on our site.</li>
	<li>Data analysis and extensive research for new and popular games</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
	<li>Most important to this task is constant communication with in-house engineers and programmers, as well as judicious research.</li>
</ul>

Technical Writing

Feature Writing

Research

Communication Skills

Computer Literate / Basic Computer Skills

.Game Review Writer

<h1>Before Clicking the apply button, kindly read the company's hiring process indicated below:</h1>

<ol>
	<li>Once you click the apply button, an auto message from our team will be sent to you indicating the hiring process and the link to assessment files which you need to submit in order for your application to proceed.</li>
	<li>Kindly ensure that the answered assessments are submitted within two (2) days after applying.</li>
	<li>HR will do initial review of the assessments including the details on your resume. Please ensure to check your Kalibrr messages daily for faster processing of application.</li>
	<li>HR will will communicate with you for the updates regarding your assessments.</li>
	<li>If you pass the initial assessment, HR will coordinate the available schedules and conduct an initial intervview.</li>
	<li>If you pass the initial interview, your assessments will be forwarded to Game8 Global Inc.'s client for further review.</li>
	<li>If you pass the second review, HR will schedule a final interview with you and the client.</li>
	<li>HR will communicate with you the results. If you passed the final interview, HR team will proceed with our onboarding process.</li>
</ol>

 

Job Description:

<ul>
	<li>The technical writer designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>External documentation includes player instructions, troubleshooting tips, and open-source developer manuals.</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
	<li>Most important to this task is constant communication with in-house engineers and programmers, as well as judicious research.</li>
</ul>

Game Walkthrough Writer..

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

For every website page, online ad, email newsletter or social media post, we need a high-quality copy to match. The right candidate should be able to adapt to the different tone and voice of our internal brands, while incorporating SEO best practices, in addition to being engaging and useful to the user.

 

What you’ll do:

Write new content for ad landing pages, SEO pillar pages, long-form content, how-to guides, case studies, social media captions, online ad copy, infographics and other marketing materials.

Work with internal teams and stakeholders (eg. product designers, engineers) to craft content that represents the amazing products they build.

Work with our marketing team to create content that promotes our brand and tone of voice.

Content Writer | Remote

<ul>
	<li>Responsible for creating contents - video, graphic arts, photo, articles and etc. using transmedia storytelling approach or telling the story across multiple platforms (TV and Online - FB, IG, Youtube, Website)</li>
	<li>Handles the Production Process for assigned projects from Pre Production to Actual Execution:
	<ul>
		<li>Conceptualization / Brainstorming / Pitching of Ideas</li>
		<li>Research and Scriptwriting</li>
		<li>Production and Post Production</li>
		<li>Manages and Works hand in hand with the technical team (Videographers, Graphic Artist and Video Editors)</li>
	</ul>
	</li>
	<li>Caption Creation and Posting of Contents (For Online Materials)</li>
	<li>Engages with different teams internally - Marketing, Digital Media, Creatives (Creative Services Manager, Creative Director and Multimedia Producers) and Post Production (Editors)</li>
	<li>Reports directly to Executive Producer</li>
</ul>

Multimedia Producer | Writer

Quezon City is a vast and teeming city with a steadily increasing income and occupation of one-third of Metro Manila’s total land area. It now serves as the Philippines’ government center with the legislature and other important government offices located in its area. All of these are reminiscent of the same noble dream that brought forth the creation of the City.

Quezon City is situated on the northeast portion of Metro Manila. It is bounded on the north by Caloocan City and San Jose del Monte City in Bulacan Province, on the east by San Mateo and Marikina, on the south by Pasig and Mandaluyong, San Juan and Manila, and on the west by Valenzuela, Caloocan, and Manila. Its northeastern and eastern boundaries are defined by the Novaliches Watershed and the Marikina River. With an area of 16,112.58 hectares (based on 1995 GIS graphical plot), it is the largest among the sixteen (16) cities and one (1) municipality in the region and is almost one-fourth the size of Metro Manila.

VISION

The Quezon City Government envisions itself to be a model of effective governance and responsible leadership, working in partnership with the citizenry in building a Quality Community. 

MISSION

To provide quality service which will make Quezon City an ideal community where people live, work and do business in a hospitable, progressive & peaceful environment.

For more information on the application process, kindly visit the link below to learn more.

t.ly/Hpx8



Quezon City Local Government

PAISD is mandated to keep the constituents of Quezon City well informed about the City government’s plans and programs, to inspire their support for and participation in those plans and programs, and to assist in the information dissemination components of the city government’s programs and projects.

Public Affairs and Information Services Department

The Public Affairs and Information Services Department of the Quezon City Government is looking for a writer who can contribute contents and written materials to the official website of the local government unit.

Writer for Website Content

CreditDonkey is a US-based review and comparison website. We publish data-driven analyses to help people save money & make savvy financial decisions. We firmly believe:

- You shouldn't need a finance degree to have a healthy financial life.
- Information is the best way to level the playing field.
- There's always more to learn.

CreditDonkey Inc.

Are you interested in researching and writing about small business (such as banking, merchant credit card processing, starting a business) and finance topics (such as building credit, investing apps, getting out of debt)?

CreditDonkey is looking for smart, curious, and research-obsessive writers to help us create best-in-class content for our website.

Your primary responsibility will be to:

<ul>
	<li>Research topics and follow industry trends</li>
	<li>Write insightful articles</li>
	<li>Edit articles produced by other team members to improve readability</li>
	<li>Update existing articles based on reader and team feedback</li>
</ul>

Content Writer | Business and Finance

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

Key Responsibilities:

<ol>
	<li>Processes breaking news filed by reporters from Cebu Daily News Digital and all other Inquirer net news desks, sent by Central Desk, from the wires, and stories monitored from Tv, radio, social media and other websites. </li>
	<li>Handles channel/s on the site, breaks and edits stories meant for the assigned channel/s. Ensures accuracy of details in stories as well as correctness in grammar and spelling. </li>
	<li>Checks the quality of posts and ensuring they adhere to the Inquirer net editorial style guide.</li>
	<li>Uploads, publishes, and manages multimedia content using the Content Management System (cms).</li>
	<li>Assists other platforms under the Inquirer Group of Companies in using the cms and posting multimedia content.</li>
	<li>Enhances assigned channel/s content with related reports, videos, infographics, links and other tools that will engage readers. </li>
	<li>Coordinates with Inquirer net Tech unit to ensure that all the links on the entire site are functioning.</li>
	<li>Performs other related tasks that may be assigned from time to time.</li>
</ol>

Proofreading

Copy Editing

Total Quality Management

Attention to Detail

Collaboration

Copy Editor Cebu based

PRU LIFE UK is part of Prudential PLC one of the world's oldest, largest and strongest financial and insurance company. Recognized by the Department of Finance - Insurance Commission, PRU LIFE UK is the pioneer of the unit-linked insurance in the Philippines (2002). 

Golden Empire Summit Life Insurance Agency under Alexandrite 2 district is the top and leading group in PRU LIFE UK nationwide and is the home of achievers. We welcome experienced and young professionals coming from various industries. We provide the best trainings and seminars to equip our financial consultants the best knowledge to guide them through a successful career.

Join us today and discover your potential in this career.

Golden Empire Summit Life Insurance Agency (GESLIA Pru Life UK)

Responsibilities

<ul>
	<li>Recommend solutions to clients in order to achieve their financial objectives (medium to long term investments, protection, education funding, retirement funding, estate planning, etc)</li>
	<li>Guide existing clients in making wise financial decisions across different life stages</li>
	<li>Develop business by acquiring and building individual and corporate clienteles</li>
	<li>Manage, develop, and train a group of financial consultants. 
	 </li>
</ul>

Benefits and rewards

<ul>
	<li>Work-from-home setup</li>
	<li>Time
	<ul>
		<li>Time flexibility and work-life balance</li>
		<li>Work anytime, anywhere</li>
	</ul>
	</li>
	<li>Income stability by having multiple sources of income
	<ul>
		<li>Enjoy weekly income, quarterly bonus and cash incentives</li>
		<li>HMO and Group Life Insurance benefits</li>
		<li>Employer-matched savings and retirement plan</li>
	</ul>
	</li>
	<li>Purpose
	<ul>
		<li>Career with a mission - we help increase financial literacy and prevent financial tragedies</li>
		<li>Make a positive impact</li>
	</ul>
	</li>
	<li>Travel
	<ul>
		<li>Local and international travel incentive</li>
		<li>All expense-paid luxury travels (Hawaii, Slovenia, Hungary, New Zealand, China and many more)</li>
	</ul>
	</li>
	<li>Career and Personal Development
	<ul>
		<li>Fast-paced promotion and career development (become a manager as early as 6 months)</li>
		<li>Strong support and mentoring system</li>
		<li>Cultivate your entrepreneural aspirations</li>
	</ul>
	</li>
</ul>

Copy of Assistant Manager

We are a telehealth platform that lets patients get prescribed generic medication via telemedicine online. We connect patients to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient. Our platform offers products and services available across 47 states in the USA. Our mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives.



Quantified Commerce

Remote position

Virtual training and work from home (remote)!

Competitive Incentives

How will this role have an impact?

<ul>
	<li>As part of the Quantified Commerce healthcare customer success team, you will interact with patients and resolve any billing and customer service related issues that they might have.</li>
	<li>This role will report to a customer success manager.</li>
</ul>

What will you do?

<ul>
	<li>Receive inbound customer calls &amp; chat requests from patients with questions and concerns that they might have regarding the service.</li>
	<li>Present a positive and professional face to clients, health plan members, and workforce</li>
	<li>Adhere to assigned shift times and maintain daily productivity requirements.</li>
	<li>Seek to support requested overtime to meet unexpected high-volume requirements.</li>
	<li>Escalate member complaints immediately if any to the customer success manager.</li>
	<li>Follow departmental procedures when communicating with patients.</li>
	<li>Respond well to coaching and supervision.</li>
	<li>Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees, as needed.</li>
	<li>Be responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities.</li>
</ul>

Kalibrr Job Search

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