NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

<ul>
	<li>Single Point of Contact of users both internal and external. </li>
	<li>Receiving, logging, and managing calls via telephone and email. </li>
	<li>Provides first-level support to queries and issues using the knowledge base in accordance with incident management and request fulfillment process. </li>
	<li>Logs all tickets/service requests thru Ticketing System and ensure that all are escalated to appropriate departments. </li>
	<li>Ensures that service incidents are acknowledged, escalated, and resolved according to Service Level Agreement (SLA). </li>
	<li>Takes ownership of user problems and follows up the status of problems on behalf of the user and communicates progress in a timely manner. </li>
	<li>Prepares reports and assure that information is readily available. </li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

IT Service Desk

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

 

<ul>
	<li>Point of Contact of users both internal and external. </li>
	<li>Receiving, logging, and managing calls via telephone and email. </li>
	<li>Provides first-level support to queries and issues using the knowledge base in accordance with incident management and request fulfillment process. </li>
	<li>Logs all tickets/service requests thru Ticketing System and ensure that all are escalated to appropriate departments. </li>
	<li>Ensures that service incidents are acknowledged, escalated, and resolved according to Service Level Agreement (SLA). </li>
	<li>Takes ownership of user problems and follows up the status of problems on behalf of the user and communicates progress in a timely manner. </li>
	<li>Prepares reports and assure that information is readily available. </li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Service Desk [Cavite, Laguna]

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The position is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application.

The Front End Developer is also responsible for building “client-side” of web applications. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve responsive website</li>
	<li>Optimize page for SEO and loading speed</li>
	<li>Design mobile friendly sites</li>
	<li>Collaborate with back-end developers and web designers to improve usability</li>
	<li>Get feedback from, and build solutions for, users and customers</li>
	<li>Create quality mockups and prototypes</li>
	<li>Ensure high-quality graphic standards and brand consistency</li>
	<li>Assure that all user input is validated before submitting to back-end</li>
	<li>Stay up-to-date on emerging technologies</li>
</ul>

Front End Developer 

We are the Manila shared services hub for an Australian kitchenware retailer operating 28 stores, a national warehouse, and a growing ecommerce business. Our Manila team supports Finance, Marketing, Buying, Planning, Customer Service, and Technology — and we are growing.
 We offer extremely competitive compensation and benefits in accordance with skill levels and qualifications, and provide a warm, healthy work environment in Pasig City's central business district.

 Kitchen Warehouse (http://www.kitchenwarehouse.com.au) is Australia's #1 Online Retailer for top quality kitchen and homewares.

Suitestudio Operations Inc.

We are building an AI-augmented engineering team for our e-commerce platform. You will own the CI/CD pipeline, deployment infrastructure, and the AI agent platform that the entire team depends on.

The platform already has GitHub Actions (two workflows: build and release), SonarCloud for static analysis, and Netlify for hosting. Your job is to extend this into a world-class quality pipeline: lint → test → SonarCloud → AI code review → E2E tests → preview deploy → production deploy. You will also build the infrastructure for 6 AI agents that run on every pull request, including a Code Review Agent powered by the Anthropic Claude API.

This is not a traditional DevOps role. You are building the intersection of CI/CD and AI. If you’ve wanted to work with LLM APIs in production infrastructure, this is that role.

What you will do

<ul>
	<li>Extend existing GitHub Actions workflows (build yml + release yml) with lint, test, AI review, and E2E stages</li>
	<li>Build and maintain infrastructure for 6 AI agents powered by the Anthropic Claude API (code review, bug detection, test generation, documentation, feature development)</li>
	<li>Implement a two-tier override mechanism: agent-skip (senior team) and full-bypass (Head of Engineering only) with audit trail</li>
	<li>Configure branch protection rules, environment promotion (staging → production), and deploy authorisation</li>
	<li>Implement automated rollback (currently takes 30–45 minutes manually - target: under 2 minutes)</li>
	<li>Set up dependency vulnerability scanning (Dependabot), pre-commit hooks (husky/lint-staged), and secrets rotation</li>
	<li>Manage Netlify deployment configuration, preview deploys, and production deploy triggers</li>
	<li>Own Anthropic API billing, usage monitoring, and cost optimisation across all agents</li>
	<li>Write operational runbooks for deployment, rollback, incident response, and agent troubleshooting</li>
	<li>Set up monitoring dashboards and alerting in Datadog</li>
</ul>

DevOps Platform Engineer

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

We are seeking a compassionate, proactive, and highly organized Project Coordinator – Patient Lead Nurturing to join our virtual healthcare support team. This role is ideal for experienced healthcare virtual assistants (HVAs), particularly those with a clinical background such as a Philippine Registered Nurse (PRN). The ideal candidate will have at least 3 years of experience in patient engagement, clinical coordination, and administrative operations, with a focus on providing exceptional virtual care.

As a bridge between the marketing, clinical, and front desk teams, you will ensure that prospective patients have a smooth journey from initial inquiry to scheduled consultation. This fully remote position requires expertise in virtual patient engagement, CRM tools, HIPAA compliance, and a deep understanding of the workflows specific to wellness and sports clinics.

Key Responsibilities:

Patient Lead Engagement &amp; Nurturing:

<ul>
	<li>Serve as the primary point of contact for prospective patient inquiries via phone, email, website forms, and social media.</li>
	<li>Provide empathetic and clear communication to nurture leads and guide them towards booking.</li>
	<li>Educate potential patients on clinic services, promotions, and care options.</li>
	<li>Scheduling &amp; Coordination:</li>
	<li>Schedule patient appointments, assessments, and consultations in coordination with clinic staff.</li>
	<li>Confirm bookings, follow up on cancellations, and reschedule to reduce no-shows.</li>
	<li>Update appointment notes and intake forms using EHR/EMR tools.</li>
</ul>

 

CRM &amp; Data Management:

<ul>
	<li>Maintain accurate tracking of patient lead statuses, follow-ups, and conversion metrics using CRM platforms such as GoHighLevel, IntakeQ, or Google Sheets.</li>
	<li>Ensure HIPAA-compliant documentation of communications and updates.</li>
	<li>Cross-Functional Communication:</li>
	<li>Act as the liaison between marketing, front office, and clinical teams to drive lead conversion and efficient service delivery.</li>
	<li>Provide timely updates on patient trends, potential bottlenecks, and any operational concerns.</li>
</ul>

 

Project Coordination &amp; Support:

<ul>
	<li>Track project timelines, initiatives, and service rollouts related to clinic campaigns or projects.</li>
	<li>Ensure teams meet deadlines and provide structured follow-ups to support operational efficiency.</li>
	<li>Reporting &amp; Analytics:</li>
	<li>Generate weekly reports summarizing lead stats, booked appointments, pending follow-ups, and campaign effectiveness.</li>
	<li>Identify opportunities for improvement in lead conversion and the patient experience.</li>
</ul>

 

Administrative Tasks:

<ul>
	<li>Support clinic operations, including calendar management, patient form processing, email templates, and content scheduling if needed.</li>
	<li>Assist with credentialing, insurance verifications, and billing support.</li>
</ul>

Medical Industry Knowledge

Relationship Management

Record Keeping

Information Ordering

Attention to Detail

Risk Management

Monitoring and Evaluation

Project Coordinator – Patient Lead Nurturing Healthcare VA

Established in 1995, Credit Pilipinas, Inc. has thrived for more than 25 years providing financial services and advice to Filipinos in Metro Manila and surrounding areas. We pride ourselves in delivering fast and convenient tailor-made solutions to all our clients.

Credit Pilipinas, Inc. is dedicated to bringing financial inclusion to all Filipinos. To do this, we’re looking for the best people to join us. In our 25+ years as a company, we’ve learned that the secret to success is the team we’ve built and continue to build. Above all, we look for those who embody our core values – honesty, integrity, teamwork, and professionalism.

Come join our family, and make a difference in the world.

Credit Pilipinas, Inc.

As a Sales and Marketing Specialist you will:

<ul>
	<li>Maintain relationships with independent agents and direct clients.</li>
	<li>Brief agents about the Credit Pilipinas Inc's offerings and promotions.</li>
	<li>Respond to agent and client inquiries.</li>
	<li>Create and develop marketing strategies.</li>
	<li>Maintain and update social media profiles with engaging posts, promotions, and ads.</li>
</ul>

Persuasion and Negotiation

Sales and Marketing Knowledge

Digital Marketing

Business Development

Advertising

Sales and Marketing Associate

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

<ul>
	<li>Lead and oversee daily Service Desk operations across all entities.</li>
	<li>Ensure timely resolution of incidents, service requests, and escalations.</li>
	<li>Act as the primary escalation point for complex IT issues.</li>
	<li>Monitor SLA compliance and service performance metrics.</li>
	<li>Coordinate with infrastructure, applications, and third-party vendors as needed</li>
	<li>Drive continuous improvement initiatives to enhance user experience and service efficiency.</li>
	<li> </li>
</ul>

IT Operations Lead

The position is responsible for the front and back end of web applications. The person should be able to develop and maintain functional and stable web applications to meet the user's needs as well as have experience in UI/UX development.

<ul>
	<li>Participate in the entire application lifecycle, focusing on coding and debugging</li>
	<li>Write clean code to develop functional web applications</li>
	<li>Troubleshoot and debug applications</li>
	<li>Perform tests to optimize performance</li>
	<li>Collaborate with Front-end developers to integrate user-facing elements with server side logic</li>
	<li>Gather and address technical and design requirements</li>
	<li>Follow emerging technologies</li>
	<li>Liaise with developers, designers, and system administrators to identify new features</li>
	 
	 
	 
</ul>

HTML

Angular.js

ASP.NET

Node.js

JavaScript

Full Stack Developer

About the role

We are looking for a dependable IT Support Specialist to be the first point of contact for IT issues across our retail stores, warehouse, and Australian support office. You will resolve day-to-day technology problems, keep retail systems running, and provide hands-on support for our Manila office team. 
 
Strong English communication is not just preferred — it is essential. You will need to explain technical issues clearly to non-technical colleagues, manage expectations remotely, and represent IT with professionalism across time zones. Previous experience supporting offshore or cross-border teams is a strong advantage.

No two days are the same. One moment you may be troubleshooting a POS terminal; the next, configuring a new starter’s laptop or resolving a warehouse printer issue. Strong communication is essential — you will be supporting teams across Australia and the Philippines by phone, chat, and email. 
 

What you will be doing

Remote IT service desk

<ul>
	<li>Triage and prioritise incoming support requests through the service desk</li>
	<li>Troubleshoot retail technology — Point of Sale systems, EFT Pos terminals, receipt printers, and barcode scanners</li>
	<li>Resolve warehouse tech issues including printers and scanning equipment</li>
	<li>Diagnose and fix general employee IT issues across Windows, Mac, and Android devices</li>
	<li>Manage user provisioning, deprovisioning, and policy management via JumpCloud 
	 </li>
</ul>

Manila office support

<ul>
	<li>Procure, enrol, and configure laptops and mobile devices for Manila-based staff</li>
	<li>Own the IT onboarding and offboarding process for local team members</li>
	<li>Provide friendly, walk-up IT support to office staff</li>
</ul>

IT Support Specialist

At AWS, we don’t just create software—we build solutions that drive business success and fuel professional growth.

As a trusted IT solutions provider and software development partner, AWS has consistently led the charge in delivering high-quality, reliable, and innovative technology services to clients around the world. With a strong foundation built on over 30 years of excellence, our strength lies in our people—skilled, passionate professionals dedicated to transforming ideas into reality through collaboration, creativity, and technical expertise.

Since our inception in the Philippines, AWS has been committed to the core philosophy of “Global IT Excellence.” This guiding principle has fueled our growth, enabling us to continually enhance our technical capabilities. Over the years, we’ve earned the trust of not only Japanese companies but also multinational corporations by delivering tailored, cutting-edge solutions that meet diverse business needs.

At AWS, we are not just about technology; we are about building lasting relationships and making a meaningful impact on the success of our clients. Our journey of constant innovation and technical refinement ensures that we are well-positioned to tackle tomorrow’s challenges today.

Advanced World Systems, Inc. / Advanced World Solutions, Inc. (AWS)

<ul>
	<li>Develop and maintain web applications for AI-related projects</li>
	<li>Build front-end applications using JavaScript and React</li>
	<li>Develop backend services using Node.js and Python</li>
	<li>Integrate AI or data-driven features into web applications</li>
	<li>Troubleshoot, debug, and improve system performance</li>
</ul>

Collaborate with cross-functional teams

Software Developers

Secure your future with My Mountain Mover! 🚀 Be part of a company that puts YOU first—where work-life balance, fulfillment, and growth thrive. 💙🧡 500+ client 5⭐ reviews, 1.5k+ Movers strong. Apply now: careers.mymountainmover.com

My Mountain Mover Inc.

<ul>
	<li>Content &amp; Curriculum Support (25%)</li>
	<li>Support development of micro-modules covering call handling, scheduling logic, insurance verification, and EHR best practices</li>
	<li>Recommend updates based on clinic needs, learner performance trends, and system changes</li>
	<li>Evaluation &amp; Performance Assessment (25%)</li>
	<li>Conduct Skills Evaluation Interviews (SEIs) to assess communication skills, system navigation, and workflow accuracy</li>
	<li>Track learner progress via Salesforce, TalentLMS, and receptionist-specific checklists</li>
	<li>Lead recovery training sessions for cancelled VAs based on skill gaps in front office tasks</li>
	<li>Deliver structured feedback and escalate retraining needs as required</li>
	<li>Instruction &amp; Training Delivery (20%)</li>
	<li>Teach core front office workflows including patient scheduling, registration, insurance verification, referrals, authorizations, and EHR navigation</li>
	<li>Lead live and recorded training sessions focused on call handling, tone, patient coordination, and clinic workflow accuracy</li>
	<li>Facilitate mock call scenarios and scheduling exercises to simulate real clinic situations</li>
	<li>Train learners on handling multi-line phones, appointment types, provider calendars, and patient concerns</li>
	<li>Learner Support &amp; Technical Guidance (15%)</li>
	<li>Respond to learner questions on scheduling scenarios, insurance checks, patient coordination, and documentation</li>
	<li>Coach learners on tone, professionalism, and real-time decision making during calls</li>
	<li>Identify common workflow misunderstandings and coordinate content updates with the SME Lead</li>
	<li>Compliance &amp; Documentation (15%)</li>
	<li>Reinforce HIPAA compliance in patient communication, scheduling notes, and documentation</li>
	<li>Teach proper documentation inside EHR systems and accurate note-taking aligned with clinic standards</li>
</ul>

Medical Receptionist Training Coordinator

About the role

We are building a new internal engineering team for our e-commerce platform and you are the first hire. Today the platform has minimal test coverage and your job is to change that.

You will build the test automation infrastructure from scratch - Cypress for E2E, Jest and React Testing Library for units - on a Next js 16 platform with a Frontastic BFF layer, CommerceTools commerce engine, Algolia search, and 20+ third-party integrations.

You will also work alongside AI agents. Our CI/CD pipeline includes an AI Test Generation Agent that automatically creates tests for every pull request. You will review the agent’s output, refine its prompts, and improve its accuracy over time. This is a human-plus-AI role - you set the patterns, the agent scales them.

What you will do

<ul>
	<li>Stand up Cypress and Jest/RTL test infrastructure from zero on a Next js 16 + TypeScript 5.9 codebase</li>
	<li>Write critical-path E2E tests for: browse → search (Algolia) → product page → cart → checkout → payment portals → order confirmation</li>
	<li>Build mocking infrastructure for the Frontastic action system (all API calls route through a central HTTP client called fetch-api-hub ts)</li>
	<li>Create mocking strategies for 20+ third-party services so tests run fast and without external dependencies</li>
	<li>Define the test strategy document: what to test, coverage targets, naming conventions, folder structure</li>
	<li>Integrate test suites into GitHub Actions CI/CD pipeline (unit tests &lt; 3 min, E2E &lt; 10 min)</li>
	<li>Review and improve AI-generated tests weekly - tune the agent’s prompts to produce higher-quality output</li>
	<li>Hit 40% coverage by Month 3, 60% by Month 6, 80% by Month 12</li>
</ul>

QA Automation Engineer

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

As our E-commerce Web Specialist, you’ll bring digital storefronts to life — refining every detail until it looks right, feels right, and works exactly as it should. You’ll transform designs into real, working pages. You’ll improve how products are seen, how promotions are experienced, and how users move through every click.

You’ll feel the pride of publishing work that goes live and instantly makes an impact. The satisfaction of knowing your precision improves both performance and experience. The confidence of owning the details that define quality.

This is where design meets execution. Where speed meets accuracy. Where consistency becomes excellence.

Purpose: Maintain and enhance website quality, usability, and front-end execution for e-commerce platforms.

Key Responsibilities

<ul>
	<li>Update and improve UI design and functionality across website pages.</li>
	<li>Execute marketing promotions such as product launches and offers on-site.</li>
	<li>Build and maintain web pages and templates based on approved designs.</li>
	<li>Ensure clean, optimized code and consistent user experience across devices.</li>
	<li>Analyze and resolve front-end issues and change requests.</li>
	<li>Optimize pages for speed, usability, and scalability.</li>
	<li>Collaborate with QA, Developers, UX, and Web Optimization teams.</li>
</ul>

Ecommerce Web Specialist

General Responsibilities: 
The Senior Software Engineer is responsible for developing and testing of complex software solutions; adheres to the organization’s best practices and standards set by the capability leads; and designs system components using appropriate modeling techniques following commonly used architectures, design standards, patterns, and methodology.

Duties and Responsibilities:

<ul>
	<li>Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practices</li>
	<li>Resolves defects found in the code</li>
	<li>Writes and conducts unit tests before endorsing to the QA team</li>
	<li>Submits and maintains source code using version control system repositories</li>
	<li>Participates in code reviews and quality assurance activities</li>
	<li>Attends team meetings</li>
	<li>Reports task status to immediate supervisor or project lead</li>
	<li>Assists junior and mid-level resources under the same capability</li>
</ul>

Fullstack Developer {React & Node}

Duties: 

<ul>
	<li>Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practices</li>
	<li>Resolves defects found in the code</li>
	<li>Writes and conducts unit tests before endorsing to the QA team</li>
	<li>Submits and maintains source code using version control system repositories</li>
	<li>Participates in code reviews and quality assurance activities</li>
	<li>Attends team meetings</li>
	<li>Reports task status to immediate supervisor or project lead</li>
</ul>

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