HealthBlocks is a young global health technology company with the vision of enabling universal healthcare. We create innovations that make healthcare accessible, continuous, and equitable. We have been recognized as one of ASEAN's Next Great Idea by the Malaysian Global Innovation & Creativity Center and Uber and has won first runner up in the UAE Blockchain Virtual GovHack.

HealthBlocks Inc.

Job Responsibilities

Generate sales leads and maintains a consistently healthy pipeline through lead generation activities such as cold calling, emails, visits, etc. of potential clients.

Schedule and conduct a targeted number of face-to-face meetings with prospective clients each week.

Build and maintain relationships with existing and new clients.

Gather documents and requirements and drafts business proposals.

Coordinate with the management team to develop strategic sales and marketing plans.

Job Qualifications

Bachelor's Degree, preferably in Business Administration, Marketing, Sales, or a related field.

3-4 years of experience in sales, often required to have a proven track record of meeting or exceeding targets.

Prior experience in managing a sales team, which includes hiring, training, and performance evaluation.

Ability to lead and motivate a team, fostering a positive and productive environment.

Excellent verbal and written communication skills for effective interaction with team members, customers, and stakeholders.

Capability to develop and implement effective sales strategies and plans.

Experience in selling SaaS to manage customer interactions and sales processes.

Strong negotiation skills to close deals and handle objections.

Works well in a team setting and fosters collaboration.

Admin assistant

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises, Inc.

Job Description 

A forklift operator is responsible for delivering, moving, loading, and unloading a variety of goods in warehouses and construction sites. A Forklift Operators drive industrial trucks and specialize in warehouse transportation. Their primary responsibilities include loading and unloading warehouse material, optimizing loads to ensure operational efficiency, and identifying damages to vehicles.

Judgement and Decision Making

Heavy Equipment Operator

Equipment, Material and Structural Inspection

Operation Monitoring

Product Development

Raw and Packaging Materials Evaluation

Forklift Operator

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Work with operations managers, team leads, staff to document existing work flow.</li>
	<li>Document tasks and responsibilities of team members.</li>
	<li>Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dissemination.</li>
	<li>Work with Process QA managers to document optimized work flow.</li>
	<li>Document and update standard operating procedures (SOP).</li>
	<li>Determine the clearest and most logical way to present information for easy comprehension of process work flows.</li>
</ul>

Technical Writer

Lately, everything needs analytics, and LENA is a Philippine start-up that provides just that. We provide personalized end-to-end data solutions to both leaders of industries and to SMEs that are looking for an edge -- whether that is in data collection, data storage, data analytics, AI, data science or data strategy! Our objective goes beyond delivering solutions, but to enable clients to appreciate, learn, and integrate data-driven techniques and analytics for their organizations.
As part of our goal to enable transformation through data, we are looking for future leaders who are looking to improve themselves, and are excited to shape individuals, organizations, and even societies. As a LENA employee, you will be both an analytical and creative engineer who is able to grasp user needs, work together to create impactful solutions, and communicate business outcomes.

LENA is the trade name of Twelve Baskets Analytics, Inc.

--- COMPANY VALUES ---
PASSION FOR LEARNING AND INNOVATION
We appreciate the fact that everyone knows something others do not and no one knows everything they need to know. We learn from ourselves and one another. We practice an attitude of teaching and learning to grow as a team.
We value the journey of finding new and better ways of doing things. We continuously develop works of quality and innovate better practices.

WE AS A TEAM
We promote smart ideas and good collaboration working as a team. We understand and accept the value of feedback, listening, and following. We manage and lead our work in a manner that benefits everyone. We initiate and participate in developing ourselves, our work, our customers, and our workplace.

ENGINEERING AND ENTREPRENEURSHIP
We believe that our work must create value for our customers and ourselves. We approach each day with the initiative to solve business problems smartly and to automate as much as we can.

LENA - Lately, Everything Needs Analytics

We are looking for bright and talented Power BI/Data Visualization Engineers to join our dynamic team here at LENA.

As a Power BI/Data Visualization Engineer, you are responsible for building and supporting Power BI reports for our clients as a standalone solution or part of a larger project.

Specifically, you will perform the following:

<ul>
	<li>Designing and working with data engineers for appropriate data formats to be used in Power BI;</li>
	<li>Working with data analysts to drive the delivery of data insights utilizing Power BI;</li>
	<li>Implementing data pipelines within the Power BI ecosystem; and</li>
	<li>Creating reports, conducting presentations to internal and client stakeholders, and developing telemetry tools for automated monitoring.</li>
</ul>

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Power BI | Data Visualization Engineer

Established in August 2012, at its helm are seasoned managers, engineers and technical people whose only goal is to make NEWCORE become one of the country’s leading provider in interior fit-out, indoor air system and sustainable solutions in terms of quality, performance precision and safety standards.

SCOPE OF SERVICES

We specialize in INTERIOR FIT-OUT SYSTEMS, INDOOR AIR SYSTEMS & SUSTAINABLE SOLUTIONS. We employ a dedicated team of architects, engineers and skilled craftsmen to implement civil, mechanical, electrical, plumbing, fire protection, structured cabling, network connectivity, BMS, CCTV/surveillance monitoring, precision air-conditioning, interior design, monitoring and metering of indoor air quality, data logging and lighting systems.

We also provide optimal professional solutions in alternative energy, recycling programs & noise reduction.

We value our commitment to our clients. To deliver projects on time, with quality and value-for-money, we ensure a healthy and safe working environment during construction as we believe that upholding highest health and safety standards result in the highest productivity and quality of our services.

Newcore Industries International, Inc

Responsibilities

<ul>
	<li>Achieve personal sales targets and quotas.</li>
	<li>Manage individual accounts and projects with a high level of responsibility.</li>
	<li>Strengthen the company's market presence and brand awareness.</li>
	<li>Maintain a professional demeanor in all business activities.</li>
	<li>Develop new client accounts and nurture existing client relationships.</li>
	<li>Work collaboratively within a team environment while being capable of working independently with minimal supervision.</li>
</ul>

Sales Engineer

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

About The Role

As an Enterprise Risk Specialist/Credit Assistant, you are responsible to evaluate the borrowers or potential borrowers of the banks according to the inherent risks and opportunities that the Bank may be able to undertake. Also, recommends the appropriate facilities with mitigants in place to safeguard the interest of the Bank.

How You'll Contribute

<ul>
	<li>Conducts interviews and ocular inspections with the client to determine the risk profile of the borrower/ client.</li>
	<li>Prepares credit proposal with all the information gathered and internal tools to be presented to CreCom and ExCom.</li>
	<li>Presents the credit proposal to CreCom to aid the team in achieving its goals. Prepares financial analysis based on the data gathered to determine the capacity of the client to pay.</li>
	<li>Keeps updated with the credit policy manual/risk bulletins to ensure compliance with Bank's credit policies as well as other governing policies.</li>
	<li>Collaborates with Relationship Managers in the loan packaging while identifying credit risk and acceptable mitigants for recommendation to approvers.</li>
	<li>Plans interim extension/client calls or information gathering such as Afs, bank checkings, appraisals, etc in advance to ensure renewal is on time and to avoid expired lines.</li>
</ul>

Enterprise Risk Specialist

The Role

<ul>
	<li>The Sales Associate position will jump-start your career in ultimately becoming a Business Manager that will bring the organization to greater heights by increasing its customer base and portfolio.</li>
	<li>Graduates of the Sales Associate Training Program will become Junior Assistant Managers after six months.</li>
	<li>This role will work best for you if you are always on the go doing fieldwork while enjoying the opportunity to meet new people. Reap the fruits of your hard work and be enjoy the Bank’s performance-based awards and incentives on top of your basic pay.</li>
</ul>

 

How You Will Contribute

<ul>
	<li>Generate individual and corporate leads through client mapping</li>
	<li>Acquire new clients and maintain the growth of newly solicited accounts</li>
	<li>Assist clients in the selection of products and services suitable to their needs</li>
	<li>Coordinate with branch operations team for effective bank service delivery</li>
</ul>

Persuasion and Negotiation

Salesforce

Sales and Marketing Knowledge

Customer Service

Communication Skills

Closing Sales

Branch Sales Associate Cebu

Branch Sales Associate Solano

How you'll contribute

<ul>
	<li>Processes all payment for rentals / utilities and other charges for atm and for selected branches' utilities based on contracts, statement of accounts or payment advice via Esource within the given turn-around-time on a monthly basis</li>
	<li>Coordinates all payment requests encoded and other documents needed to Financial Control thru phone calls and email to expedite the process of payments.</li>
	<li>Ensures all payments sent were received by lessors thru Lbc, branch or credit to their account on or timely manner</li>
	<li>Collects Official Receipts from lessors for all the payments made to secure that are payments are properly posted.</li>
	<li>Generates statement of account for Sm Atm sites using access to Sm tenants portal to timely process monthly charges.</li>
	<li>Negotiates rates for Atm sites based on proposed details by Tbg to reasonably renew lease contracts.</li>
	<li>Ensures that all lease contracts for ATM sites are updated and renewals are being handled prior expiration of the contracts</li>
	<li>Generates report for all payments made for rentals of both Atm and branches based on the data base provided to be submitted to Unit head monthly on of before end of the month</li>
	<li>Processes renewal of contracts for Atm offsites based on renewal process (this includes sending of letter of intent to lessors, drafting of contracts, request for review of contract to legal, routing for authorized signatories, notarization and filing of term sheets, etc. )</li>
</ul>

Operations Specialist

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job summary: 

Provides technical assistance off-site and onsite by assisting in site preparation, installation, repairing, and troubleshooting various machines. 

 

Duties &amp; Responsibilities: 

<ul>
	<li>Providing remote and on-site technical support </li>
	<li>Providing client support by guiding and training their equipment operators on machine technicalities and proper operation </li>
	<li>Analyzing the client site where the machine will be situated relative to the requirement of the machine/equipment that will be installed (electricity, building details, etc.) </li>
	<li>Assisting the clients in achieving the color stability of their printer </li>
	<li>Updating the customer from time to time on the mandatory software upgrade and the benefits of a new machine (if any) / spare parts/ consumables features </li>
	<li>Supporting the customer together with the Segment Solutions Architect about their printing ideas, and machine-related inquiries to improve the quality and volume of their production </li>
	<li>Collaborating and coordinating with Account Managers (AMs) in assisting clients with their specific printing requirements and recommending technical troubleshooting as the need arises </li>
	<li>Ensuring that all customer service escalations will be solved within the assigned period </li>
	<li>Sending a summary of the troubleshooting report and a picture of defective parts to our principal for claiming SP and defective consumable </li>
</ul>

Field Service Engineers – Manila

Duties and Responsibilities

<ul>
	<li>Identify prospects and pursue sales opportunities</li>
	<li>Serve as the lead point of contact for all customer account management matters</li>
	<li>Build and maintain strong, long-lasting client relationships</li>
	<li>Negotiate contracts and close agreements </li>
	<li>Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders</li>
	<li>Develop new business with existing clients and/or identify areas of improvement in order to meet sales goals</li>
</ul>

Account Manager Cebu

GOLDMÜNZEN, INC. is a Philippine-registered trading company established to serve the raw material and technical requirements of the local coatings, adhesives, construction, printing ink, food, plastics and specialty industries.

OUR VISION
Be a major player in the chemical raw material industry and an equivalent force in selling products that help and protect the environment. 

OUR MISSION
To provide raw materials and solutions to the chemical industries in which we are present, while making sure the same materials and solutions are used with the safety of the environment in mind. 

We provide our suppliers with the needed market information and other tools to help them understand the local situation and how best to optimize given opportunities with respect to product offerings. 

We also provide our customers with the best technical and logistics services available for them to effectively use the products at any given time.

We are an ISO 9001:2008 (Quality Management System) and ISO 14001:2004 (Environment Management System) - certified company which shows our commitment in meeting international quality standards.

GOLDMÜNZEN, INC.

The Company Driver is responsible for the safe and efficient transport of Goldmunzen, Inc. goods to and from their destination.

Duties and Responsibilities:

 

A. Operational

1. Ensures that goods are delivered to the right client at the right time and place.

2. Delivers and collects samples from clients.

3. Performs tasks that affect the delivery process such as but not limited to the following:

- Preparation of necessary forms

- Complete required forms for delivery

- Safe and efficient loading and unloading of goods 

- Inventory audit of goods for delivery 

- Safety of goods, equipment and people within the delivery vehicle

-Arrangement of goods in the delivery vehicle

4. Responsible for the integrity, confidentiality and safe handling of documents related to the delivery process. 

5. Efficiently and immediately files the necessary reports and documents to the Warehouse Supervisor not later than one (1) week after delivery.

6. Reports to the Warehouse Supervisor on a weekly basis all the significant aspects of delivery including but not limited to: goods that have been received and delivered, accidents or product spillage, equipment status/breakdowns, maintenance concerns/records, product concerns, customer recommendations/complaints, etc.

7. Perform additional tasks that contribute to the accomplishment of the organization’s objectives.

 

B. Vehicle Management

1. Responsible for the maintenance of the Goldmunzen, Inc. delivery vehicle thru such activities as, but not limited to:

a. Weekly cleaning

b. Monitoring of schedule of vehicle maintenance check

2. Ensures the efficient and effective use of Goldmunzen, Inc. resources during delivery thru and not limited to: 

a. Managing fuel consumption

b. Effective scheduling of delivery

c. Efficient use of vehicle space during delivery

3. Develops and implements cost-efficient ways to conduct warehouse procedures, subject to the approval of management.

4. Coordinates with the Delivery Assistant and Warehouse Supervisor in the development, monitoring and evaluation of plans to promote the efficiency of delivery.

Company Driver

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

Position Overview:

We are looking for a proactive and detail-oriented Credit and Collections Associate to join our team. The ideal candidate will be responsible for managing the credit evaluation process, monitoring outstanding balances, and ensuring timely collections from clients. This position plays a critical role in maintaining the company's cash flow and minimizing bad debt. The candidate will own the whole receivables process, such as posting, receiving and checking payments, issuing receipts, preparing statements, etc.

 

Key responsibilities include:

<ul>
	<li>Credit Evaluation: Assist in assessing creditworthiness of new and existing customers by reviewing financial statements, credit reports, and payment histories. 
	 </li>
	<li>Collections: Contact clients to collect outstanding payments in a timely and professional manner, ensuring compliance with company policies. 
	 </li>
	<li>Payment Processing: Track incoming payments, accurately apply them to customer accounts, and resolve any discrepancies. 
	 </li>
	<li>Account Reconciliation: Regularly reconcile customer accounts to ensure balances are accurate and up to date. 
	 </li>
	<li>Aging Report Management: Maintain and monitor accounts receivable aging reports, following up on overdue accounts and escalating problematic cases as needed. 
	 </li>
	<li>Customer Communication: Build and maintain relationships with customers to resolve billing and payment issues, and negotiate payment plans when necessary. 
	 </li>
	<li>Credit Limits &amp; Terms: Recommend credit limits and payment terms based on company guidelines and credit risk assessment. 
	 </li>
	<li>Dispute Resolution: Work with internal departments (sales, customer service, etc.) to resolve billing disputes and ensure smooth resolution. 
	 </li>
	<li>Reporting: Prepare regular reports on collection efforts, credit issues, and overall account status for management review. 
	 </li>
	<li>Compliance: Ensure that all credit and collection activities comply with company policies and legal regulations. 
	 </li>
	<li>Documentation: Maintain detailed records of all collection activities, communications, and payment arrangements. 
	 </li>
</ul>

Credit And Collection Staff

AP Cargo Logistic Network Corp. is a fast growing freight-forwarding company with branches nationwide. Among its major clients are Avon, Davies paint, and Brother's Burger. With our constant growth and expansion nationwide, we are looking for aspiring individuals that will be part or our company across the country.  
 
AP Cargo has evolved over the years as the trusted brand for land, air, and sea transport industry. Developed and nurtured by the AP Group of Companies, which took its root in transporting interisland marine products. We are highly trained to transport lead time and temperature sensitive cargoes. The AP Group of Companies has assimilated in its core values the true meaning of providing exceptional service with the sense of urgency and dedication. Its arrays from various of products move through truck or air-freight. From marine products expanded to newspapers, beauty products and other general cargoes that requires special attention and handling. Twenty nine years since its inception, AP Group of Companies continues to exist meaningfully as it strives to make a difference in the logistics performance to its customers nationwide. AP Cargo delivers — whenever the customer wants to, wherever the customer plans to, and however the customer wishes to — with AP Cargo’s way of exceeding expectations and providing dedicated and committed service. We deliver personalized and flexible techniques in managing and delivering results for  our customer satisfaction.
 
Our Mision
To consistently exceed customer expectations focused on delivering exceptional service and value with the right mind-set, attitude, and hear of an engaged organization.
 
Our Vision
To be the preferred domestic logistics provider focused on addressing the customer’s unique
distribution requirements.
 
On People
We develop inspired, committed, and loyal employees as they truly understand the meaning of customer-focused service. Service is what keeps our business. Our employees are truly engaged and can deliver exceptional and extraordinary service.
 
On Service
We believe in our capability to deliver with the sense of service and true urgency. We take responsibility in making the difference. We value our customer’s business as it provides the true value to our business.

AP Cargo Logistic Network Corporation

Major Responsibilities

<ul>
	<li>Plan and execute initiatives to reach the target audience through appropriate channels (social media, email, tri-media, etc.).</li>
	<li>Use multiple sources of data to identify trends and consumer behaviors that could affect the design of the campaign.</li>
	<li>Develop and implement a digital marketing strategy and manage end-to-end digital projects.</li>
	<li>Assist in analyzing the marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies.</li>
	<li>Produce engaging, clear, and concise copy and captions for different advertising channels.</li>
	<li>Assist in outbound or inbound marketing activities by demonstrating expertise in various areas such as content development and optimization, advertising, and events planning.</li>
	<li>Collaborate with different business units to create and deliver marketing programs and campaigns.</li>
</ul>

Minor Responsibilities

<ul>
	<li>Liaise with third party agencies to execute promotional events and campaigns.</li>
	<li>Provide valuable support in multifaceted marketing endeavors, campaign, and diverse assignments, as necessitated by superiors, demonstrating versatile and proactive approach.</li>
</ul>

Creative Marketing Specialist

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Service Delivery Operations Specialist you will perform the following (but not limited to) duties and responsibilities: 

Senior Team Lead for Content Moderation

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. 

<ul>
	<li>You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.</li>
	<li>Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. </li>
</ul>

 

Senior Team Lead for Voice Account

Responsibilities include:

<ul>
	<li>Production Supervision and Support</li>
	<li>Coordinates individual and team work assignments </li>
	<li>Monitors work load balancing </li>
	<li>Supports high quality work through a positive environment </li>
	<li>Monitors team members performance with the focus on improvement</li>
	<li>Service Level Agreements and Performance Metrics</li>
	<li>Ensures individual and team service levels are met or exceeded </li>
	<li>Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements</li>
	<li>Front line contact for questions or issues surrounding service levels</li>
	<li>Quality</li>
	<li>Participates in providing feedback to the Quality team for improvement suggestions </li>
	<li>Works with auditing resources on individual and team error trends </li>
	<li>Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends</li>
	<li>Performance Management</li>
	<li>Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period </li>
	<li>Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards</li>
</ul>

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