Unicapital, Inc. is a duly licensed, full-service investment house that aims to provide the widest array of efficient finance and investment banking-related product lines. With the support of its two subsidiaries, Unicapital Finance and Investments, Inc. and Unicapital Securities, Inc., it aims to be the leading independent financial services provider by 2015.

The company has a broad range of investment banking services to cater to its clients' needs. Institutions of all sizes from different industries can take advantage of Unicapital's expertise in managing equity capitals.

Unicapital Finance and Investments, Inc. is a duly registered finance company that provides credit to emerging small and medium sized corporations. It also provides salary loans and personal loans to retail clients.

Unicapital Securities, Inc. is a leading full service securities brokerage registered with the Philippines Securities and Exchange Commission and a member of the Philippine Stock Exchange. It was established for the primary purpose of selling and dealing of Philippine equity securities. The company is an active member of the Philippine Association of Securities Brokers and Dealers.

Unicapital Group

Main Responsibilties :

The Associate Developer will be responsible for designing, developing, and integrating Unicapital’s digital initiatives. This role will lead the architecture and implementation of client-facing and internal data-driven systems, ensuring scalability, security, performance, and seamless system integration.

Key Responsibilities:

1. Application Architecture &amp; System Design • Design scalable, secure, and high-performance system architectures for digital financial products. • Define integration frameworks between new digital modules and the existing Trading Platform. • Establish API standards, data flow design, and system documentation. • Ensure compliance with financial data security and regulatory requirements.

2. Backend, API &amp; Data Engineering

<ul>
	<li>Design and develop robust backend services and RESTful APIs.</li>
	<li>Implement data pipelines and aggregation processes across trading and operational systems.</li>
	<li>Optimize database structures for performance and scalability.</li>
	<li>Manage real-time and batch data processing where applicable.</li>
</ul>

3. Frontend &amp; User Experience Development

<ul>
	<li>Develop responsive and intuitive dashboards and user interfaces.</li>
	<li>Implement data visualization components for financial analytics.</li>
	<li>Ensure cross-browser compatibility and performance optimization.</li>
	<li>Collaborate with UI/UX designers to enhance user engagement.</li>
</ul>

4. Cloud, DevOps &amp; Performance Optimization

<ul>
	<li>Deploy and manage applications in cloud environments (AWS, Azure, or GCP).</li>
	<li>Implement CI/CD pipelines and version control best practices.</li>
	<li>Monitor application performance and resolve bottlenecks proactively.</li>
	<li>Ensure high availability, redundancy, and disaster recovery mechanisms.</li>
</ul>

5. Collaboration &amp; Technical Leadership

<ul>
	<li>Provide technical guidance and mentorship to junior developers.</li>
	<li>Participate in sprint planning, code reviews, and architecture discussions.</li>
	<li>Contribute to long-term digital strategy and innovation initiatives.</li>
</ul>

6. Documentation &amp; Governance

<ul>
	<li>Maintain technical documentation including system architecture diagrams and API specifications.</li>
	<li>Establish coding standards and development best practices.</li>
	<li>Ensure proper version control, testing, and release documentation. Generate reports on development progress and system performance metrics.</li>
	<li>And other tasks that may be assigned from time to time.</li>
</ul>

Associate Developer

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

Job Description:

<ul>
	<li>Develop and maintain cross-platform mobile applications using React Native.</li>
	<li>Build and integrate backend services using Node.js and RESTful APIs.</li>
	<li>Collaborate with designers, product managers, and other developers to deliver high-quality features.</li>
	<li>Optimize applications for performance, security, scalability, and responsiveness.</li>
	<li>Implement and maintain CI/CD pipelines for mobile app deployment.</li>
	<li>Write clean, maintainable, and well-documented code.</li>
	<li>Troubleshoot and debug issues across platforms and devices.</li>
</ul>

Full Stack Developer | ReactNative and NodeJS

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

General Responsibilities:

The DevSecOps Lead is responsible for leading the integration of robust security practices into our DevOps pipeline, ensuring the protection and compliance of our cloud infrastructure. This role demands a strategic mindset to optimize system performance and reliability while fostering a culture of security within the organization.

Duties and Responsibilities:

Cloud Infrastructure Management:

<ul>
	<li>Lead the design, implementation, and management of scalable, secure, and resilient cloud infrastructure</li>
	<li>Monitor and optimize cloud resource usage and performance, making strategic improvement recommendations.</li>
</ul>

Security Integration:

<ul>
	<li>Develop and implement advanced security practices within the DevOps lifecycle.</li>
	<li>Conduct regular security assessments, vulnerability scanning, and penetration testing.</li>
	<li>Implement and manage robust security controls, policies, and procedures. 
	 
	Continuous Integration/Continuous Deployment (CI/CD): 
	 </li>
	<li>Architect and maintain CI/CD pipelines to automate and secure deployment processes.</li>
	<li>Ensure integration of advanced security checks within the CI/CD pipelines. 
	 
	Compliance and Governance: 
	 </li>
	<li>Ensure adherence to industry regulations (e.g. GDPR, HIPAA, PCI-DSS) and internal compliance standards.</li>
	<li>Implement and manage comprehensive compliance monitoring tools and frameworks.</li>
	<li>Prepare and maintain detailed documentation for audits and compliance requirements. 
	 
	Monitoring and Incident Response: 
	 </li>
	<li>Implement and manage sophisticated monitoring tools for cloud infrastructure and applications.</li>
	<li>Develop and maintain incident response plans and procedures.</li>
	<li>Lead complex incident response activities, including root cause analysis and comprehensive remediation.</li>
</ul>

Collaboration and Leadership:

<ul>
	<li>Foster a collaborative environment by working closely with development, operations, and security teams.</li>
	<li>Collaborate with cross-functional teams, including developers, operations, and security, to ensure seamless integration of security practices.</li>
	<li>Facilitate knowledge sharing, and provide training, mentorship, and guidance on DevSecOps principles and practices to team members.</li>
	<li>Communicate effectively with stakeholders to report on security posture, incidents, and strategic improvements.</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

DevSecOps Lead

General Responsibilities

The Database Administrator manages essential aspects of database operations to ensure data availability and security. The role designs and implements databases, provides advanced support, troubleshoots issues, and implements backup processes for secure and efficient operations.

Sr. Database Administrator [Snowflake] {Hybrid} ⁿ

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

 

<ul>
	<li>Point of Contact of users both internal and external. </li>
	<li>Receiving, logging, and managing calls via telephone and email. </li>
	<li>Provides first-level support to queries and issues using the knowledge base in accordance with incident management and request fulfillment process. </li>
	<li>Logs all tickets/service requests thru Ticketing System and ensure that all are escalated to appropriate departments. </li>
	<li>Ensures that service incidents are acknowledged, escalated, and resolved according to Service Level Agreement (SLA). </li>
	<li>Takes ownership of user problems and follows up the status of problems on behalf of the user and communicates progress in a timely manner. </li>
	<li>Prepares reports and assure that information is readily available. </li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Service Desk [Cavite, Laguna]

<ul>
	<li>Execute performance tuning activities for model serving infrastructure to maintain optimal latency and throughput.</li>
	<li>Conduct post-deployment validation checks to ensure model prediction stability, API responsiveness, and overall service quality.</li>
	<li>Support the enhancement of operational pipelines, including CI/CD workflows, configuration templates, and automated monitoring scripts.</li>
	<li>Participate in service reliability reviews to improve platform uptime, incident response processes, and operational readiness.</li>
	<li>Coordinate closely with DevOps and Platform Engineering to address infrastructure-level concerns related to model hosting and deployment.</li>
	<li>Assist in the rollout of platform-level improvements, including model registry enhancements, container optimization, and new monitoring tools.</li>
</ul>

Machine Learning Specialist {LLM}

General Responsibilities:

The Business Analyst is responsible as the liaison between the business/client and the project team. The Business Analyst is responsible for data gathering, validation, analysis of requirements, understanding the current situation, and aligning the solutions with the client’s business processes and needs.

Duties and Responsibilities:

<ul>
	<li>Liaise with stakeholders to understand business processes, system features, needs and objectives, and challenges and pain-points effectively</li>
	<li>Influence stakeholders for best solution implementation while removing blockers and suggesting best approach</li>
	<li>Manage requirements with the use of effective application of change control processes and tools</li>
	<li>Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions</li>
	<li>Implement organizational change management activities</li>
	<li>Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.</li>
	<li>Ensures general understanding of high and low-level information between all project stakeholders.</li>
	<li>Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.</li>
	<li>Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.</li>
	<li>Documents high-level and detailed user requirements that may span multiple business domains.</li>
	<li>Documents current and to-be business processes and high-level product requirements specifications.</li>
	<li>Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.</li>
	<li>Creates a walkthrough deck in preparation for the UAT proper.</li>
	<li>Documents user manuals and training decks for post-implementation support</li>
</ul>

IT Network Business Analyst

General Responsibilities:

The Quality Assurance Lead is responsible for leading and defining the test strategy for a project while working on continuous quality improvements. Leads the team and ensures quality assurance standards across projects.

Duties and Responsibilities:

<ul>
	<li>Defines the appropriate project Test Strategy and Test Plan.</li>
	<li>Participates in reviewing the business user and product requirements, and application design to ensure testability of the product.</li>
	<li>Tracks and reports testing activities, including testing results, test case coverage, required resources, defects discovered and their status reports, performance baselines, and others.</li>
	<li>Ensures content and structure of all testing documents are documented and maintained.</li>
	<li>Issues SQA Certificate to signify or prove that the application is in accordance to set exit criteria.</li>
	<li>Performs Test Strategy and Test Cases Review.</li>
	<li>Handles and manages SQA deliverable and repositories.</li>
	<li>Provides an accurate status report to the project manager.</li>
	<li>Participates in SQA Task Estimation and Risk Analysis on Technical/Project Proposals.</li>
	<li>Reviews the quality of the team deliverables and ensures team tasks are completed on time.</li>
	<li>Formulates and manages initiatives to increase the skills, quality &amp; efficiency of the team.</li>
	<li>Participate in process standardization and/or improvement on SQA related tasks.</li>
	<li>Qualifications:</li>
</ul>

QA Lead

General Responsibilities:

The Data Engineer will focus on using various methods to design and implement an overall data infrastructure that will support current and future business needs. The data engineer is also tasked in creating data pipelines that transform raw data for analytical and operational processes.

Duties and Responsibilities:

-Design and build scalable big data infrastructure and solutions, leveraging available cloud resources 
-Design, create and maintain ETL processes and data pipelines for functions such as but not limited to reporting and machine learning 
-Collaborate with different cross functional teams to determine and satisfy business data requirements taking into account various technology stacks 
-Optimize and automate existing current business processes and procedures 
-Create and present ad hoc reports to key stakeholders

Data Engineer

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description:

<ul>
	<li>Leads the end-to-end design and architecture of automation solutions using Microsoft Power Platform.</li>
	<li>Collaborates with business stakeholders to identify automation opportunities and translate requirements into scalable and maintainable solutions.</li>
	<li>Ensures the integration of AI and machine learning models where applicable for predictive and prescriptive analytics.</li>
	<li>Collaborates with the internal team to extend technical leadership throughout the automation development cycle</li>
	<li>Leads the integration of Power Platform with other Microsoft services (e.g., Azure, Dynamics 365, SharePoint) and third-party applications as needed.</li>
	<li>Implements and manages API integrations to facilitate data exchange and workflow automation.</li>
	<li>Identifies opportunities for ongoing automation enhancements and optimizations.</li>
	<li>Provides architectural oversight and best practices for developing intelligent automation solutions.</li>
	<li>Mentors and guide development teams to ensure alignment with automation strategies and architecture.</li>
	<li>Establishes and enforces governance, security, and performance best practices for automation projects.</li>
	<li>Stays abreast of emerging technologies and trends in intelligent automation to drive continuous improvement and innovation.</li>
</ul>

QA Automation Architect

Company Overview 
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

 

 

General Responsibilities:

The Automation Engineer is responsible for developing and implementing quality assurance standards and measures within the project. Writes test plans, creating and executing both functional and automated tests, tracking defects and fixes, and reporting the progress of each.

Duties and Responsibilities:

<ul>
	<li>Supports existing Test Automation Suite by conducting timely analysis and application of fixes.</li>
	<li>Maintains and expands Test Automation Suite.</li>
	<li>Designs and develops automated test scripts from Functional and Technical designs.</li>
	<li>Participates in the selection of automated test development tools.</li>
	<li>Reviews and understand Business Requirement, Functional, and Technical Design documents and come up with a Test Plan</li>
	<li>Performs project tasks and solve problems independently</li>
	<li>Develops and/or maintains automated test plans and cases.</li>
	<li>Maintains documentation of test results</li>
	<li>Executes test cases and test scripts.</li>
	<li>Conducts new feature testing, regression testing, and bug fix testing.</li>
	<li>Analyzes and identifies which tests should be automated and which are not feasible for automation.</li>
	<li>Participates in defect and customer issue resolution process</li>
	<li>Performs peer automated test code reviews and optimize test code execution</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Automation Tester

Job description

About the role 
 
As an Automation Architect (AI) at NCS Philippines', you will play a crucial role in shaping the company's technology landscape and driving innovation. In this full-time position based in Bonifacio Global City, Taguig City, Metro Manila, you will be responsible for designing and implementing advanced automation solutions that leverage the power of artificial intelligence to streamline processes and enhance operational efficiency.

What you'll be doing

<ul>
	<li>Lead the design and development of intelligent automation solutions that integrate AI and robotic process automation (RPA) to optimise workflows</li>
	<li>Collaborate with cross-functional teams to assess business requirements and translate them into practical, scalable automation strategies</li>
	<li>Oversee the implementation and integration of AI-powered automation tools and technologies within the organisation</li>
	<li>Provide technical expertise and guidance to ensure the seamless operation and continuous improvement of automated systems</li>
	<li>Stay up-to-date with emerging trends and best practices in AI and automation, and recommend innovative solutions to drive the company's digital transformation</li>
</ul>

Ai Architect

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

 
The Systems Analyst III is responsible for the identification, analysis, and recommendation of system requirements through the creation of program specifications for the assigned IT Solutions systems or modules. The position performs system testing and provides user acceptance testing and/or other testing support as required to ensure that the system processing reflects user requirements and designs.

 

Main Duties and Responsibilities: 
I. Systems Analysis and Implementation

<ul>
	<li>Understands the architecture of assigned IT Solutions system
	<ul>
		<li>Adheres to architecture, design, implementation, and security standards and best practices</li>
	</ul>
	</li>
	<li>Coordinates with the Project Manager and Business Analyst regarding project objectives and client requirements, project activities and timeline, and project deliverables and assignments
	<ul>
		<li>Participates in scope of work estimation and forecasting, giving sound recommendations/suggestions and ensuring that industry standards and best practices are followed</li>
		<li>Participates in code reviews or use collaborative programming techniques to promote high quality business outcomes</li>
		<li>Investigates and proposes solutions for development and potential design problems</li>
		<li>Reviews and validates the data, processes, business rules and requirements gathered identifies areas of improvement in the current procedures, and proposes possible solutions to address them</li>
		<li>Identifies key resource persons such as the Product/Process/Service Owners who need to participate in the requirements and data gathering</li>
	</ul>
	</li>
	<li>Conducts analysis to determine integration needs, and design and plan integrations
	<ul>
		<li>Recommends and identifies system solutions and functions to meet user requirements, desired outputs and business objectives of therequesting unit</li>
		<li>Implements unit and integration tests and conducts functional and performance testing where appropriate</li>
	</ul>
	</li>
	<li>Validates the viability of the technology solution by presenting prototypes and/or design to gain user feedback</li>
	<li>Designs business cases and testing criteria to assure the stakeholders and users on the quality, integrity and efficiency of the solution</li>
	<li>Designs databases, assuring the reliability, integrity and availability of data</li>
	<li>Performs system testing and provides user acceptance testing and/or other testing support as required to ensure that the system processing reflects user requirements and designs</li>
</ul>

II. Documentation and Transition Support

<ul>
	<li>Generates administrative reports, statistical data, design-related documentation, and user information guides, as needed</li>
	<li>Prepares documentation such as requirements documents, high level design documents, detailed design documents, test plans, operations</li>
	<li>manuals and user manuals
	<ul>
		<li>Documents and recommends solutions or system changes in case there are issues or changes in the process and business rules</li>
		<li>Assists in documentation as required in each phase of assigned projects such as user manuals and work instructions</li>
	</ul>
	</li>
	<li>Tracks and monitors systems and licenses/subscriptions</li>
	<li>Provides support for ad hoc administrative reports by recommending data sources and coordinates with the Developer</li>
	<li>Conducts trainings and tutorials for users to ensure seamless transition implementation which results to an enhanced productivity of the users</li>
	<li>Provides support related to system maintenance requirements of the requesting office/unit
	<ul>
		<li>Coordinates with the client to provide post-implementation support for systems including analysis of production incidents</li>
	</ul>
	</li>
</ul>

III. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Systems Analyst

At AWS, we don’t just create software—we build solutions that drive business success and fuel professional growth.

As a trusted IT solutions provider and software development partner, AWS has consistently led the charge in delivering high-quality, reliable, and innovative technology services to clients around the world. With a strong foundation built on over 30 years of excellence, our strength lies in our people—skilled, passionate professionals dedicated to transforming ideas into reality through collaboration, creativity, and technical expertise.

Since our inception in the Philippines, AWS has been committed to the core philosophy of “Global IT Excellence.” This guiding principle has fueled our growth, enabling us to continually enhance our technical capabilities. Over the years, we’ve earned the trust of not only Japanese companies but also multinational corporations by delivering tailored, cutting-edge solutions that meet diverse business needs.

At AWS, we are not just about technology; we are about building lasting relationships and making a meaningful impact on the success of our clients. Our journey of constant innovation and technical refinement ensures that we are well-positioned to tackle tomorrow’s challenges today.

Advanced World Systems, Inc. / Advanced World Solutions, Inc. (AWS)

You will be working with our SRE team which consists of more than a dozen Linux experts. The team has:

<ul>
	<li>A multinational culture with the aim of growing your knowledge and career with patience.</li>
	<li>Small and big tickets/projects allow all team members to not focus on a specific task but rather to experiment with a lot of situations in parallel.</li>
	<li>Ability to learn a lot about bigger infrastructures with all members helping each other constantly.</li>
	<li>Harmonious and active atmosphere.</li>
	<li>Good honest communication and leadership within the team.</li>
	<li>Tech Stack: RedHat, CentOS, Ubuntu, Gitlab, Docker, FreeIPA, Bind, oVirt, OpenStack, Keepalived, HAProxy, Pacemaker, Prometheus, TICK Stack, Splunk, DRBD, Puppet, Nagios, Icinga,Ansible</li>
</ul>

Linux Server

Linux

Computer System Administration

Site Reliability Engineer

Note: This is not a managerial/leadership position.

The Client Manager III provides support in determining and fulfilling units’ IT requirement by closely partnering with the assigned unit, gathering data, and providing recommendations based on identified needs. The Client Management Team is the strategic arm of the Vice President for Digital Information and Technology (VP DITS in the various clusters to align and operationalize the University Strategies and IT Plans.

Main Duties and Responsibilities: 
I. Planning and Design

<ul>
	<li>Assists in determining the IT requirements of the school in order to support and enable its academic, formation, and co-curricular programs
	<ul>
		<li>Gather data on IT needs of the assigned unit through meetings with management, interviews, and administering of surveys</li>
		<li>Provides an initial analysis based on data gathered from the unit, its stakeholders, and other relevant sources</li>
		<li>Identifies priority needs and recommends next steps based on analyzed data</li>
	</ul>
	</li>
	<li>Collaborates with the assigned unit on the strategies and direction of information technology resources, and aligns these with the unit’s priorities and business requirements</li>
</ul>

II. Operation and Maintenance

<ul>
	<li>Provides inputs and coordination for the budgetary requirements of the cluster</li>
	<li>Coordinates with other OVP DITS units (Academic Solutions, Enterprise Productivity Solutions, End-User Management and Infrastructure Management teams) regarding the requirements of the cluster</li>
	<li>Implements an established communication plan to ensure proper coordination and consistent information sharing between stakeholders (e.g., communication of policies, requirements, and changes in relation to the cluster’s IT Resources)</li>
</ul>

III. Service and Quality Control

<ul>
	<li>Recommends and implements structure for feedback such as customer satisfaction surveys, needs assessments, periodic reviews for adherence to standards and continuous improvement of OVP DITS’ service offerings</li>
	<li>Coordinates with the OVP DITS’ Process, Performance and Service Level Management team for service level monitoring in the cluster</li>
	<li>Proposes resolutions to conflicts that arise between stakeholders such as the unit and service providers</li>
</ul>

IV. Performs other work-related tasks as may be required by the immediate 
supervisor and authorized representative

Kalibrr Job Search

Featured Jobs

Top 50 Employers Jobs

Remote Jobs

Hybrid

Fresh Grads

All Jobs

New Jobs

Internship and Junior Level Jobs

High Paying Jobs

IT and Software

Sales and Marketing

Accounting and Finance

Senior Level Jobs