NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description: 
 

General Responsibilities:

As a Cloud Engineer, you'll design, build, and manage secure and scalable cloud infrastructure across platforms (Azure/AWS/GCP/Alibaba) while optimizing applications for the cloud, ensuring seamless migration and ongoing performance. The role involves coding, handling deployments, configuring cloud infrastructure, staying updated on emerging technologies, and collaborating with clients and development teams to translate requirements into functional cloud solutions.

Duties and Responsibilities:

<ul>
	<li>Design, Develop, and Manage Cloud Solutions</li>
	<li>Design, build, and manage highly secure, scalable, and available architectures in the target cloud environments (Azure/AWS/GCP/Alibaba) for small scale projects in close coordination with development teams and project management.</li>
	<li>Implement and execute well-defined Infrastructure as Code (IaC) templates and scripts for basic infrastructure provisioning and configuration tasks (cloud infrastructure components, including networking and security services.)</li>
	<li>Support the conversion of technical component designs into functional back-end or front-end code.</li>
	<li>Design operational processes for clients to ensure successful cloud adoption and management.</li>
	<li>Apply security best practices and monitor cloud security posture.</li>
	<li>Deliver Optimized Cloud Applications</li>
	<li>Configure and deploy cloud applications to different staging environments for optimal performance.</li>
	<li>Manage migration of on-premises applications and data to the cloud</li>
	<li>Monitor cloud management and data storage services.</li>
	<li>Diagnose and resolve technical issues efficiently related to cloud infrastructure and applications and participate in reviewing project requirements.</li>
	<li>Deliver projects on time and within budget, applying generally accepted programming standards and techniques.</li>
	<li>Utilize appropriate and standard monitoring and testing tools for cloud performance and resource utilization.</li>
	<li>Create and maintain Unit Tests for applications before Quality Assurance (QA) testing to ensure the performance, scalability, and security of cloud resources provisioned.</li>
	<li>Collaborate with the testing team to ensure seamless application integration with cloud services (Application interaction with cloud services like databases or storage).</li>
	<li>Maintain and handle project source code repositories.</li>
	<li>Reviews code for functionality, adherence to coding standards, and basic security principles.</li>
	<li>Communication &amp; Collaboration:</li>
	<li>Collaborate effectively with clients to understand and meet their SDLC requirements, business needs, and cloud adoption goals.</li>
	<li>Clearly communicate complex technical concepts to both technical and non-technical audiences.</li>
	<li>Regularly report on cloud performance, resource utilization, and project progress.</li>
	<li>Participates in training, design, documentation, and delivery efforts with the Project Manager.</li>
	<li>Technology Evaluation:</li>
	<li>Research and evaluate emerging technologies, frameworks, and tools to recommend optimal solutions.</li>
	<li>Stay abreast of industry trends and best practices to drive innovation and continuous improvement.</li>
	<li>Other job-related activities may be assigned from time to time.</li>
</ul>

Cloud Backend Engineer

As a Backend Developer you will be responsible for managing the entire web development process, from frontend to backend, while collaborating with cross-functional teams to design, develop, and maintain high-quality software applications. 

Job Accountabilities

<ul>
	<li>Design and develop high-quality web applications using frontend and backend technologies.</li>
	<li>Collaborate with product managers, SMEs and UX designers to understand requirements and create functional and user-friendly features.</li>
	<li>Write clean, efficient, and scalable code using modern web development languages and frameworks to produce effective APIs and user-friendly interfaces.</li>
	<li>Conduct code reviews to ensure code quality and adherence to coding standards.</li>
	<li>Troubleshoot and debug technical issues, identify root causes, and implement effective solutions.</li>
	<li>Optimize application performance and scalability through code optimization and database tuning.</li>
	<li>Participate in agile development practices, including sprint planning, estimation, and daily stand-ups.</li>
	<li>Compliance</li>
	<li>Ensure that all company policies, procedures, programs and instruction are carried out</li>
	<li>Must report all compliance matters openly and honestly to their Compliance Officer in accordance with the reporting requirements operated by the Compliance Officer.</li>
	<li>Must operate a process within his/her department to ensure that all relevant compliance matters are identified and reported.</li>
</ul>

Backend Developer

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

Job Description:

<ul>
	<li>Design, develop, and maintain scalable backend applications, services, and APIs based on business and technical requirements.</li>
	<li>Develop secure, reliable, and high-performing APIs and integrations supporting internal and external applications.</li>
	<li>Design and optimize application logic, data processing, database interactions, and system integrations.</li>
	<li>Perform code reviews, troubleshooting, performance tuning, and resolution of complex technical issues.</li>
	<li>Collaborate with frontend developers, QA engineers, DevOps, architects, and business stakeholders throughout the SDLC.</li>
	<li>Provide technical guidance to other developers and ensure adherence to coding, security, integration, and development standards.</li>
</ul>

Backend API Developer

<ul>
	<li>Independently integrate and configure AI services (e.g., LLMs, vision, speech, language APIs) from Azure, AWS, and GCP</li>
	<li>Develop, optimize, and test prompts for LLMs and generative AI</li>
	<li>Prepare, preprocess, and validate data for use with platform AI services</li>
	<li>Deploy and monitor AI-powered solutions using cloud-native tools</li>
	<li>Collaborate with architects and platform engineers to deliver AI solutions</li>
	<li>Document solution configurations, code, and operational procedures</li>
	<li>Troubleshoot and resolve issues in AI solutions</li>
</ul>

AI Engineer

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

The Junior L3 Engineer is an entry-level advanced-support role responsible for handling L2 issues independently while assisting senior engineers with L3-level troubleshooting, automation, and documentation. 

Tasks:

<ul>
	<li>Handle incoming operational support tickets and resolve issues.</li>
	<li>Do first-pass investigation on investigation tickets: reproduce the issue, pull logs and metrics from Azure, test the related API calls, and check the data involved.</li>
	<li>Escalate complex issues with clear documentation and context.</li>
	<li>Assist other L3 engineers with advanced incident resolution and root-cause analysis on API errors, data discrepancies, and performance issues.</li>
	<li>Run and help maintain existing automation and support tools, using AI assistance and validating its output before acting on it.</li>
	<li>Create and update knowledge base articles and runbooks.</li>
	<li>Communicate clearly with customers and provide timely status updates; conduct client calls as necessary</li>
</ul>

Junior L3 Engineer

The Moongig platform is a game-changer for healthcare professionals. It offers them the freedom to choose work opportunities that fit their lifestyle while providing a sustainable income. On the other hand, our platform enables healthcare providers to access a vast pool of qualified and verified healthcare workers, enabling them to fill their vacancies swiftly with the right talent. We save providers time and reduce the overhead cost of managing a flexible workforce, making them more productive. Most importantly, all our actions serve a single mission: Improving the lives of Filipino healthcare workers here and abroad.


Moongig

About Moongig

Moongig is a rapidly growing digital health talent platform transforming the way healthcare professionals and employers connect in the Philippines and abroad. By leveraging technology, we provide healthcare workers with a broad range of job opportunities, while enabling hospitals, clinics, and care providers to access the skilled talent they need to deliver exceptional care. Our mission is to expand access, enhance workforce mobility, and support professional growth across the healthcare ecosystem.

This role is designed for high ownership and high learning. You will have direct exposure to leadership decision-making and will collaborate closely on execution, prioritization, and technical direction.

Our leadership team combines deep healthcare technology operating experience with proven startup scaling capability. You will work directly with Christian Besler, a health-tech veteran with 20+ years experience and degree from Columbia University, and Nathaniel Ricca, a Harvard Business School graduate who previously built and scaled a Y Combinator-backed startup.

Role Overview

We are looking for a Senior Product Engineer to drive high-ownership execution across frontend and backend and to help shape the platform’s technical foundation. You will make architectural contributions, deliver complex features end-to-end from a technical standpoint, improve engineering workflows, and mentor teammates. This role is suited for someone who wants their technical scope to grow over time through demonstrated impact.

Time commitment: This role is expected to consistently exceed 40 hours per week due to the scope of ownership, delivery urgency, and the expectation of demonstrable capability to grow responsibilities over time.

<ul>
</ul>

Senior Product Engineer

Emerson is a global leader in automation technology and software. We help customers in critical industries, like energy, chemicals, power and renewables, life sciences, and factory automation, operate more sustainably while improving productivity, energy security, and reliability.

At Emerson, you'll join a talented, dedicated team of motivated professionals who share a collective passion for progress and excellence. We offer equitable opportunities, celebrate diversity, and confidently embrace challenges to make a global impact.

Put your passion into action. Find a career path that matches your aspirations, and we'll provide the tools and resources to help you every step of the way.

Emerson Electric (Asia) Limited

In This Role, Your Responsibilities Will Be:

Champion quality throughout the software delivery lifecycle by identifying risks early and supporting informed release decisions.

Develop a strong understanding of software platform, customer workflows, integrations, and operational use cases to ensure effective test coverage.

Translate business and technical requirements into comprehensive test strategies that address functional, integration, regression, and end-to-end scenarios.

Execute exploratory, functional, regression, API, integration, and end-to-end testing activities while documenting results and communicating outcomes clearly.

Investigate, document, and verify software defects, working collaboratively with stakeholders to drive effective resolution.

Design, develop, and maintain automated tests that improve efficiency, reduce repetitive manual effort, and strengthen release confidence.

Partner with developers, product owners, and subject matter experts to improve requirements clarity, acceptance criteria, and testability early in the development process.

Utilize AI-enabled tools responsibly to support test design, automation development, test data creation, analysis, documentation, and defect investigation while validating outputs for accuracy and quality.

Analyze testing trends and quality metrics to identify opportunities for product, automation, and process improvements.

Collaborate with product management, development, user experience, architecture, operations, support, and domain experts to deliver customer-focused solutions.

Actively contribute to Agile, Scrum, and SAFe ceremonies, promoting quality-focused practices and continuous improvement.

Quality Assurance Engineer

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

General Responsibilities:

The Lead Data Engineer is responsible for designing, developing, and optimizing data infrastructure to ensure reliable pipelines, scalable architecture, and high-quality data for analytics and business needs. The role includes leading a team of data engineers, collaborating with cross-functional stakeholders, and implementing best practices in data transformation, validation, governance, and cloud-based solutions.

Duties &amp; Responsibilities:

<ul>
	<li>Lead and mentor a team of data engineers, fostering collaboration, innovation, and continuous improvement.</li>
	<li>Define and enforce data engineering standards, coding practices, and architectural guidelines.</li>
	<li>Partner with data scientists, analysts, and business stakeholders to translate requirements into scalable solutions.</li>
	<li>Design and maintain high-performance ETL/ELT pipelines and workflows.</li>
	<li>Build and optimize data lake, data warehouse, and streaming data solutions.</li>
	<li>Ensure systems support structured, semi-structured, and unstructured data sources.</li>
	<li>Develop data transformation and preparation processes to deliver clean, reliable, analytics-ready datasets.</li>
	<li>Implement validation, anomaly detection, and automated quality checks to ensure accuracy and consistency.</li>
	<li>Define and execute data remediation strategies to resolve issues with minimal business disruption.</li>
	<li>Implement and manage cloud-based data platforms (AWS, Azure, or GCP).</li>
	<li>Apply modern frameworks (e.g., Spark, Kafka, Airflow, DBT) for efficient data processing.</li>
	<li>Oversee data modeling, schema design, and database optimization (SQL/NoSQL).</li>
	<li>Ensure accuracy, consistency, and availability of data across platforms.</li>
	<li>Implement governance, lineage, validation frameworks, and security best practices.</li>
	<li>Monitor, troubleshoot, and optimize pipelines to meet SLAs and performance benchmarks.</li>
	<li>Stay current with emerging data engineering and analytics technologies.</li>
	<li>Recommend improvements to systems, tools, and processes to enhance scalability, reliability, and quality.</li>
	<li>Other job-related activities that may be assigned from time to time</li>
</ul>

Lead Data Engineer

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. 
 
Job Description: 
 

General Responsibilities:

The Automation Engineer is responsible for developing and implementing quality assurance standards and measures within the project. Writes test plans, creating and executing both functional and automated tests, tracking defects and fixes, and reporting the progress of each.

Duties and Responsibilities:

Design/Development:

-Supports existing Test Automation Suite by conducting timely analysis and application of fixes. 
-Maintains and expands Test Automation Suite. 
-Designs and develops automated test scripts from Functional and Technical designs. 
-Participates in the selection of automated test development tools. 
-Reviews and understand Business Requirement, Functional, and Technical Design documents and come up with a Test Plan 
-Performs project tasks and solve problems independently

Design/Development:

-Develops and/or maintains automated test plans and cases. 
-Maintains documentation of test results.

Testing:

-Executes test cases and test scripts. 
-Conducts new feature testing, regression testing, and bug fix testing. 
-Analyzes and identifies which tests should be automated and which are not feasible for automation. 
-Participates in defect and customer issue resolution process 
-Performs peer automated test code reviews and optimize test code execution 
-Other job-related activities that may be assigned from time to time.

QA Automation Engineer {Playwright}

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

Be part of Gingersnaps Philippines and help drive operational excellence across our retail and supply chain operations.

We are looking for a highly analytical and results-oriented Industrial Engineer to support process improvement initiatives across our stores, warehouse, and business operations. This role is responsible for analyzing workflows, identifying efficiency opportunities, improving productivity, and implementing solutions that enhance operational performance while supporting the company's growth objectives.

What You Will Do:

<ul>
	<li>Analyze and improve business processes to increase operational efficiency and reduce costs.</li>
	<li>Conduct time and motion studies, workload analysis, and productivity assessments.</li>
	<li>Develop and monitor operational KPIs and generate reports to support decision-making.</li>
	<li>Collaborate with Store Operations, Merchandising, Supply Chain, and Warehouse teams to streamline workflows and improve service levels.</li>
	<li>Review store and warehouse processes to identify bottlenecks and recommend practical solutions.</li>
	<li>Create and maintain process documentation, standard operating procedures (SOPs), and workflow maps.</li>
	<li>Support project implementation, process standardization, and continuous improvement initiatives.</li>
	<li>Assist in capacity planning, manpower optimization, and resource utilization across business functions.</li>
	<li>Use data and insights to recommend strategies that improve customer experience and overall business performance.</li>
</ul>

Industrial Engineer

At AWS, we don’t just create software—we build solutions that drive business success and fuel professional growth.

As a trusted IT solutions provider and software development partner, AWS has consistently led the charge in delivering high-quality, reliable, and innovative technology services to clients around the world. With a strong foundation built on over 30 years of excellence, our strength lies in our people—skilled, passionate professionals dedicated to transforming ideas into reality through collaboration, creativity, and technical expertise.

Since our inception in the Philippines, AWS has been committed to the core philosophy of “Global IT Excellence.” This guiding principle has fueled our growth, enabling us to continually enhance our technical capabilities. Over the years, we’ve earned the trust of not only Japanese companies but also multinational corporations by delivering tailored, cutting-edge solutions that meet diverse business needs.

At AWS, we are not just about technology; we are about building lasting relationships and making a meaningful impact on the success of our clients. Our journey of constant innovation and technical refinement ensures that we are well-positioned to tackle tomorrow’s challenges today.

Advanced World Systems, Inc. / Advanced World Solutions, Inc. (AWS)

You will belong to the Cloud team, to which are responsible for:

<ul>
	<li>Deploying and maintaining all of our OpenStack infrastructure and Cloud related technologies.</li>
	<li>Regularly reviewing existing systems and making recommendations for improvements.</li>
	<li>Stay well-informed of failures and complications related to our cloud platform</li>
	<li>Responsible for debugging technical issues inside a complex stack involving virtualization, containers, etc.</li>
	<li>Designing and implementing features for infrastructure software components or services, and own software changes from idea to production.</li>
	<li>Managing cloud environments in accordance with company security guidelines.</li>
	<li>Employing exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems.</li>
	<li>Migrating complex, multi-tier applications on our Cloud platforms.</li>
</ul>

Amazon Web Services

Linux

Cloud Engineer

Job Description:

<ul>
	<li>Analyze business and technical requirements and develop appropriate test scenarios, test cases, and test data.</li>
	<li>Execute functional, integration, regression, system, and end-to-end testing based on defined quality standards.</li>
	<li>Identify, document, track, and validate defects while coordinating with development teams for resolution.</li>
	<li>Perform test result analysis and provide recommendations to improve application quality and release readiness.</li>
	<li>Participate in requirements reviews, sprint activities, test planning, and other Agile delivery activities.</li>
	<li>Prepare and maintain test documentation, execution reports, defect reports, and other QA-related deliverables.</li>
</ul>

QA Engineer

Job Description:

<ul>
	<li>Implement and maintain CI/CD pipelines supporting application build, testing, deployment, and release processes.</li>
	<li>Manage and maintain development, testing, staging, and production environments in accordance with established standards.</li>
	<li>Automate deployment, infrastructure, configuration, monitoring, and operational processes where applicable.</li>
	<li>Monitor system availability, performance, logs, and deployment activities and assist in resolving environment and production issues.</li>
	<li>Collaborate with development, QA, security, and infrastructure teams to improve deployment reliability and operational efficiency.</li>
	<li>Maintain technical documentation and ensure adherence to security, access control, configuration management, and operational standards.</li>
</ul>

DevOps Engineer

First Datacorp (FDC) has proudly served the industry for over 40 years, delivering innovative and world-class solutions and services across various domains. Our expertise spans Modern Workplace, Infrastructure Modernization, Data and AI, Customer Experience, Governance and Risk Management, Enterprise Automation, and Enterprise Security.

Our vision is to be the foremost Filipino Information Technology company creating and delivering innovative and world-class solutions and services for the Philippines and beyond.

We believe that a strong IT governance and information backbone is key in our goal to improve and grow our clients’ businesses. As an Information Technology partner with a successful track record and a long-term vision, we can provide the building blocks in shaping your adaptive and agile business.

We are a team of highly qualified professionals with world-class IT technologies to help address your business challenges.

First Datacorp

Responsibilities

<ul>
	<li>Partner with the Sales team to identify customer requirements and recommend appropriate cybersecurity and IT solutions.</li>
	<li>Design and present solution architectures, technical proposals, product demonstrations, and proof of concepts (POCs).</li>
	<li>Prepare technical documentation, including solution designs, bill of materials (BOM), and RFP/RFQ responses.</li>
	<li>Provide technical support throughout the sales cycle, from solution qualification to customer presentations.</li>
	<li>Collaborate with internal teams and technology partners to deliver customer-focused solutions</li>
</ul>

Microsoft Engineer

In this Role, Your Responsibilities Will Be:

Implement and maintain CI/CD pipelines, build automation, and release workflows across Dev, Stage, QA, and Production environments, following established team standards.

Manage Azure DevOps repositories, boards, pipelines, release approvals, and environment controls.

Apply source control practices and branching strategies in line with team standards; support deployment gates and automated release processes.

Support development teams in pipeline integration and deployment troubleshooting.

Support Azure cloud resources, Kubernetes / AKS clusters, containerized workloads, and Docker-based environments.

Perform server configuration, patching, infrastructure updates, and operational readiness activities.

Assist with infrastructure as code, configuration management, and environment provisioning.

Support platform operations for Salesforce, Adobe Experience Manager, MS SQL, Oracle, Linux, and Windows-based services.

Monitor platform health, application performance, Kubernetes resources, Azure services, and automation alerts.

Troubleshoot deployment failures, pipeline issues, environment incidents, and service requests within agreed SLAs.

Handle low and medium severity support tickets; coordinate escalation as needed.

Maintain operational runbooks, deployment procedures, and troubleshooting guides.

Identify and implement automation opportunities to reduce manual effort and improve delivery consistency.

Contribute to root cause analysis, incident post-mortems, and process improvement initiatives.

Stay current on DevOps trends, tools, and best practices; recommend enhancements to existing workflows.

Support DevSecOps practices and participate in continuous improvement projects under guidance of senior team members.

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