MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year. 
 
Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth. 
 
The People Operations Officer oversees the recruitment pipeline and drives the employee journey towards fulfilling its people through our advocacy. They collaborate with a team of agile problem solvers and different business units.

Key Responsibilities

<ul>
	<li>Revisit, design, and implement recruitment strategies</li>
	<li>Innovate strategies and procedures to build talent pipelines through sourcing candidates and developing candidate pools</li>
	<li>Conduct end-to-end recruitment process from sourcing to onboarding</li>
	<li>Develop and implement employee support and engagement initiatives</li>
	<li>Recommend and codify improvements to current HR processes</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve the well-being and career progression of both employees and candidates. You will be able to have ownership over your work and have a chance to explore the different facets of HR, aside from recruitment</li>
	<li>Purpose: To create an impact in the digitally enabled tech platform in order to enhance the lives of thousands of Filipinos by providing accessible and end-to-end healthcare solutions</li>
	<li>People: To both work and have fun with a group of dynamic, passionate, and driven individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

People Operations Officer | Makati

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Develop and execute data-driven marketing strategies for high-quality lead generation</li>
	<li>Understand business owner perspectives to craft compelling messages</li>
	<li>Ideate and create engaging monthly social media content, videos, and persuasive copies to maintain a strong online presence across platforms</li>
	<li>Implement SEO best practices to enhance online visibility</li>
	<li>Identify and target relevant audiences to optimize lead generation</li>
	<li>Build and expand page audiences and followers</li>
	<li>Optimize marketing budgets for cost-effective lead acquisition</li>
	<li>Plan and organize initiatives to boost brand awareness and conversions</li>
	<li>Track, analyze, and manage advertising campaigns and their results across various platforms</li>
	<li>Utilize metrics and data to monitor and adjust marketing strategies for maximum lead generation</li>
	<li>Conduct market research and stay informed about competitor positioning</li>
	<li>Oversee booth design and event-related tasks for expos and events</li>
	<li>Create and design various company materials such as decks, banners, infographics, brochures, flyers, etc.</li>
	<li>Assist in documenting team events and expos</li>
</ul>

Head of Marketing

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Develop and execute data-driven strategies for high-quality lead generation and qualification</li>
	<li>Provide live chat support for leads inquiring about the product</li>
	<li>Engage with leads to gather necessary information and qualify them as sales prospects</li>
	<li>Persuade qualified leads to book and schedule demo sessions with the sales team</li>
	<li>Efficiently manage and coordinate internal team schedules, meetings, and demo sessions</li>
	<li>Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos</li>
	<li>Act as a liaison between leads and the sales team, ensuring seamless communication</li>
	<li>Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases</li>
</ul>

Head of Lead Generation

The ATR Asset Management Group (ATRAM or ATRAM Group) operates through ATR Asset Management, Inc. (ATRAM MF) and the ATRAM Trust Corporation (Formerly Maybank ATR Kim Eng Capital Partners, Inc. - Trust).
 
In 2009, the ATRAM Group decided to expand its presence in the fast-growing domestic asset management industry by forming a dedicated business group called ATR Asset Management Group (ATRAM or ATRAM Group).  This group, comprised of ATRAM MF  and ATRAM - Trust, manages portfolios consisting of mutual funds, trust assets, insurance portfolios, and real estate for proprietary and third party clients.

Why join us?

We are the leading Digitally-powered Asset and Wealth Management ﬁrm serving institutional clients and retail customers,  providing innovative products and unique customer experiences delivered through technology-enabled platforms. Our goal is to secure our clients’ ﬁnancial future
 
ATRAM offers a professional, fair and progressive work environment. In addition, ATRAM strongly supports career development and work-life balance for its employees.

ATR Asset Management (ATRAM)

Role Summary:

The Head of Products will lead the firm’s product strategy and development, driving innovation and ensuring the competitiveness and regulatory compliance of all investment offerings of ATRAM. The role will require a deep understanding of financial products, have experience in structuring both treasury-related products including more complex issuances such as derivatives, as well as familiarity with the Philippine trust industry and the regulatory environment governing Trust Products including but not limited to Unit Investment Trust Funds (UITFs).

Main Duties and Responsibilities: 

Product Strategy and Innovation:

<ul>
	<li>Develop and execute a strategic roadmap for ATRAM’s product suite, including the creation of new investment products and the enhancement of existing offerings, as well as determining products that need to be amended or even discontinued</li>
</ul>

Structuring and Design:

<ul>
	<li>Lead the end-to-end structuring and development of collective investment schemes such as Unit Investment Trust Funds and Mutual Funds, and other pooled investment products, ensuring compliance with regulatory requirements, alignment with market demand, and integration with the institution’s overall product strategy.</li>
	<li>Collaborate closely with the Investment Team to develop advanced financial products such as structured notes and derivatives-based instruments, tailored for inclusion in client portfolios or for offering to qualified investors, ensuring suitability, regulatory compliance, and alignment with client risk profiles and investment objectives.</li>
	<li> Coordinate with ATRAM Alternatives in the structuring of alternative investment products—such as private equity, private credit, real assets, and other issuances— while driving the end-to-end process of securing operational readiness, legal documentation, and regulatory and compliance approvals necessary for product issuance and distribution.</li>
</ul>

Regulatory Compliance and Governance:

<ul>
	<li>Ensure that all products--- particularly Unit Investment Trust Funds (UITFs) and other trust-related offerings, are fully compliant with existing Bangko Sentral ng Pilipinas (BSP) regulations and other applicable laws. Same applies to Mutual Funds and other products under the purview of the Securities &amp; Exchange Commission (SEC). This includes proactively monitoring for regulatory updates or new issuances, assessing their impact on existing products, coordinating necessary changes or enhancements, and ensuring timely and accurate regulatory reporting, documentation, and disclosures in line with governance standards.</li>
</ul>

Market and Client Insight:

<ul>
	<li>Stay abreast of market trends, competitor developments, and client needs to anticipate demand and ensure product relevance and competitiveness.</li>
</ul>

Cross-Functional Leadership:

<ul>
	<li>Collaborate closely with Investments, Sales, Legal, Compliance, Operations, and Risk Teams to develop, launch, and manage products throughout their lifecycle</li>
</ul>

Trust Industry and UITF Expertise:

<ul>
	<li>Provide in-depth knowledge and insights into the UITF market and the broader trust industry to position the firm’s offerings effectively.</li>
</ul>

Training and Stakeholder Engagement:

<ul>
	<li>Serve as subject matter expert to train internal stakeholders and sales units on product features, investment rationale, and regulatory context.</li>
</ul>

Head of Product Development

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

Concepcion Business Services, Inc. (CBSI) is a subsidiary of Concepcion Industrial Corporation (CIC), a leading provider of consumer lifestyle and enterprise solutions in the Philippines.

Concepcion Business Services Inc.

Responsible for designing and delivering a holistic, data-driven rewards strategy, plans and programs that attracts, motivates, and retains the right talent while aligning with business goals and financial parameters. The role ensures that reward programs are competitive, equitable, and tailored to employee needs—while driving organizational performance and employee engagement.

<ul>
	<li>Co-create and align the organization’s total rewards strategy, policies and practices to organization / business needs.</li>
	<li>Review and use as reference total rewards policy and strategy to design and deploy fit for purpose salary structure, position grade structures, and targeted compensation programs that will incentivize workforce to drive desired behaviors.</li>
	<li>Provide consultative support and deliberate decisions with senior stakeholders for cases were the compensation management practices deviate from policies and processes. </li>
	<li>Conceptualize and recommend changes, in collaboration with multiple stakeholders, to the total rewards strategy and structure to top management based on collected data, insights and relevant market practice. </li>
	<li>Recommend and implement future-ready HR policies and strategies, referencing local and global HR trends and best practices in the field of rewards, compensation and benefits management, taking into consideration of industry context and economic outlook to meet business needs and position Concepcion as a Great Place to Work and an Employer of Choice. </li>
	<li>Create high impact, consistent and accurate total rewards messaging using appropriate tools to drive high employee engagement, aligned with the organization-wide communications strategy. </li>
	<li>Support senior leaders to define employee rewards-related concerns, identify root causes and co-created business solutions by understanding organizational and individual challenges. </li>
	<li>Define the people analytics requirements based on an understanding of the competitive environment in which the business operates.</li>
	<li>Conceptualize new data models and look across a series of data to derive business insights to determine implications of business needs and activities on HR practices.</li>
	<li>Perform trend analysis by understanding the competitive environment in which the business operates, as well as market sensing by obtaining and maintaining knowledge of competitive total rewards practices within relevant labor markets such as industry, local, and professional competitors.</li>
	<li>Recommend HR strategies, plans and programs because of workforce implications of business strategy and ensure that workforce requirements are delivered and both business and employees interests are maintained.</li>
	<li>Assess the extent of in-house people analytics capability and engage with external providers of benchmarking analytics services to supplement identified gaps. </li>
	<li>Identify sources and direct data gathering of people metrics and data including HCM systems, employee pulse surveys, exit-interviews, labor statistics, competitor practices and other potential sources. </li>
	<li>Review employee data handling practices and processes in collaboration with legal, compliance and DPO to ensure compliance with the Data Privacy Act and ethical guidelines to ensure the privacy of confidential employee data. </li>
	<li>Ensure that proper due diligence and standard operating protocols are in place when collecting and processing data for its intended purpose while maintaining the confidentiality of personal information. </li>
	<li>Provide advice and counsel business leaders and line managers on labor policies, employment laws and legislation, and its applications to total rewards strategies, programs and practices. </li>
	<li>Perform periodic review of HR policies and processes impacting workplace legislation to ensure controls are in place and sure full compliance. </li>
</ul>

Lead, Total Rewards & People Analytics

Ninja Van Philippines is a tech-enabled logistics organization, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in the Philippines in 2016, Ninja Van Philippines’s “Todo Hustle, No Hassle” commitment empowers businesses with fast deliveries, excellent service, and innovative logistics solutions.

To maximize its scale in e-commerce, Ninja Van Philippines offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better.  As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network has laid the groundwork for venturing into other express verticals, including fulfillment and warehousing, and business-to-business inventory restocking.

Ninja Van Philippines

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

About the unit:

Last Mile Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction.

 

About the job:

Station Heads ensure that the hub meet the target Key Results Area of each hub such as but not limited to Cost Per Parcel, Pick-up / RTS success rates, and customer satisfaction.

The Station Head also monitors the performance of all the Assistant Station Heads / Officers and ensures that the hub is properly staffed during extended / weekend operations.

 

Main Duties:

1. The Station Head is assigned to handle operational and administrative processes such as inventory management, push off, rider and route management, route inbound, Cash on Delivery (COD) collection management, Petty Cash Fund (PCF) handling, and the updating of the Rider master list.

2. Manages the hub’s day-to-day operations.

3. Monitors Rider performance and conducts rider training to ensure consistency in adherence to Ninja Van SOPs/Policies/Protocols.

5. Ensures sound financial status of the hub through proper assessment of rider liquidation and management of the rider productivity.

6. Conducts hubs analysis, provides concrete feedback, and suggests tangible solutions for the improvement of the overall hub outlook and performance.

7. Ensures the proper scanning and updating of parcels and shipments in the Company’s logistics management application.

Minimum Qualifications:

<ul>
	<li>Must have at least 2 of experience in the supply chain/logistics industry</li>
	<li>Proven experience in working cross-functionally - proposing and executing initiatives that require multi-department collaboration</li>
	<li>Basic knowledge of various computer programs, including Microsoft Word, Excel, PowerPoint, Project, and other related software programs.</li>
	<li>Prior experience with a start-up and a logistics company is preferred but not required</li>
	<li>Parcel/s Management 
	 </li>
</ul>

Why should you join Ninja Van?

<ul>
	<li>We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs. </li>
	<li>We empower you to learn and grow with us through our curated learning and development programs.</li>
</ul>

Station Head

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

University Partnerships and Trends Analysis

<ul>
	<li>Keeps track of updates and developments that affect the University as an organization, including its employees
	<ul>
		<li>Benchmarks industry and general community methods and practices to measure and recognize the different levels of advancement requirements by keeping abreast of the latest academic and school operations trends that may affect University</li>
		<li>Partners with schools in understanding and addressing their needs, providing proactive solutions that meet present and long-term needs, and monitors progress of project plans and deliverables</li>
	</ul>
	</li>
	<li>Works with the University’s leadership team and the various sections of the OUDAA in creating programs to address the advancement-needs of the University
	<ul>
		<li>Establishes metrics and quality measures with the University’s leadership team to determine the progress of the advancement initiatives, while regularly checking, monitoring, and evaluating the progress and achievement of agreed deliverables and timelines</li>
		<li>Meets with the University’s leadership team regularly to help identify advancement requirements and the successes and areas for improvement of the services</li>
		<li>Coaches and supports leaders and colleagues on how to serve as ambassadors of advancements for their respective clusters</li>
	</ul>
	</li>
	<li>Aligns advancement policies and strategies necessary to improve donor management systems in support of the University and academic operations
	<ul>
		<li>Works with other sections of the OUDAA in tracking donor profiles and 
		recommends strategies on how to improve donor retention</li>
	</ul>
	</li>
</ul>

Advancement Management

<ul>
	<li>Works with key University stakeholders in developing and implementing a comprehensive plan to advance and promote the mission and strategies of the University to its internal community, alumni, friends, and donors
	<ul>
		<li>Seeks direction from and provides updates to the Advancement Committee of the Board</li>
		<li>Works closely with the other OUDAA sections to ensure alumni and community participation in developing a culture of stewardship</li>
	</ul>
	</li>
	<li>Designs and oversees the implementation of a comprehensive plan to synergize and 
	energize fund and resource generation essential to advancing the academic, research, sustainability and social engagement thrusts of the University
	<ul>
		<li>Collaborates with and gathers data from the schools and various central 
		administration units in determining the resource requirements that would require 
		external funding support</li>
	</ul>
	</li>
	<li>Develops and implements strategies to cultivate relationships with prospective and 
	current donors, including planning and facilitating activities and events to initiate and 
	maintain contact</li>
</ul>

Section Management and Development

<ul>
	<li>Sets the direction of the Section and determines its operational goals in alignment with the OUDAA goals, and University mandates
	<ul>
		<li>Conducts strategic assessment and evaluation of the Section’s processes, programs, and initiatives, ensuring continuous improvement, maintenance and adjustment in program and service delivery</li>
	</ul>
	</li>
</ul>

Advancement Head

Under the supervision of the Investment Director, the Investment Head monitors the current investment portfolios of the University, ensuring its adherence to the investment policies and financial risk management guidelines, and executing short-term investments. The position also serves as the liaison between the University and the external investment partners.

Main Duties and Responsibilities:

Management of Investment Portfolios

<ul>
	<li>Provides regular performance reports about investment matters needed for decision-making.
	<ul style="list-style-type: circle;">
		<li>Tracks, records, analyzes and reports the performance of the investment portfolios.</li>
		<li>Computes and analyzes the performance of the benchmarks and the individual portfolios’ returns generated by the portfolio managers.</li>
		<li>Identifies potential risk areas and provides recommendations on how to address current and emerging concerns.</li>
		<li>Provides recommendations to balance the liquidity requirements of the University and the attainment of investment goals.</li>
	</ul>
	</li>
	<li>Maintains data on benchmark performance and fund performance, ensuring that information is available to provide an accurate and up-to-date picture of the University’s investment status.
	<ul style="list-style-type: circle;">
		<li>Monitors the domestic and foreign portfolio managers’ adherence to portfolio guidelines and investment instructions, observance of asset allocation limits and allowed ranges, and compliance with the benchmarks of portfolios with discretionary mandates, such as Ateneo Consolidated Fund (i.e., ADMU and the other Ateneo schools), ADMU Retirement Fund, ADMU Fiduciary accounts; Ateneo Scholarship Foundation, Inc., and Jesuit Philippine Province portfolios (Isabela Cultural Corp.); and brokerage (directional) mandates, such as Ateneo Consolidated Fund, ADMU Retirement Fund, Ateneo Scholarship Foundation, Inc., and Jesuit Philippine Province.</li>
		<li>Monitors the credit and investment exposures of the portfolios to stay within approved limits.</li>
		<li>Monitors the investment performance of the various portfolios, whether discretionary mandate or brokerage (directional) mandate, vs. portfolio benchmarks.</li>
	</ul>
	</li>
	<li>Prepares the written instructions, for the signature of the authorized signatories, regarding the implementation of investment strategies.</li>
	<li>Recommends participating in new issues of discretionary asset classes and allocates the amount of participation among the various accounts.</li>
	<li>Prepares and/or reviews the Powerpoint presentation material on investment performance presented to the relevant committees of the Ateneo Consolidated Fund, ADMU Retirement Fund, ADMU Fiduciary accounts, Ateneo Scholarship Foundation, Inc., and Jesuit Philippine Province.</li>
	<li>Prepares financial models regarding the University’s future plans and projects, under the direction of the VP for Finance / Treasurer.</li>
	<li>Attends to the account update documentation of the investment accounts.</li>
	<li>Serves as the point person between the University and the portfolio managers in arranging and scheduling the regular portfolio review meetings.</li>
</ul>

Investment Opportunites

<ul>
	<li>Sources and evaluates investment opportunities, including those referred/proposed to the University by the portfolio managers, and makes the necessary recommendations.</li>
	<li>Prepares recommendations to establish credit or investment limits for new issuers, or increase the credit or investment limits of existing issuers.</li>
</ul>

Performs other duties that may be assigned by the immediate supervisor/s or by the Vice President for Finance and Treasurer

Investment Head

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

We are seeking a strategic, data-driven, and digitally-savvy Head of CRM to lead the end-to-end management of our customer lifecycle from acquisition to retention, through high-performing digital campaigns. This role will be pivotal in shaping how we connect with customers at every touchpoint by leveraging CRM technologies and tools, ensuring a seamless and personalized experience. 
 
The Head of CRM will not only drive strategy and execution but will also lead a growing team composed of managers and associates. Strong leadership and team development skills are critical, as this role will be responsible for coaching, performance management, and alignment of CRM efforts with broader business objectives.

Summary: 
 
CRM Strategy &amp; Lifecycle Management

<ul>
	<li>Own the full customer lifecycle journey: acquisition, onboarding, engagement, retention, and reactivation</li>
	<li>Develop and execute a comprehensive CRM strategy to drive customer growth, increase engagement, and maximize lifetime value</li>
	<li>Map and optimize the digital customer journey using data-driven insights</li>
	<li>Lead the development of data-driven customer segmentation models to support personalized communication, lifecycle marketing, and customer journey design</li>
	<li>Align segmentation with business objectives, including cross-sell/upsell, retention, and reactivation</li>
</ul>

Digital Campaigns &amp; Execution

<ul>
	<li>Plan, launch, and manage multi-channel CRM campaigns</li>
	<li>Oversee strategies for campaign segmentation, personalization, automation, and testing, ensuring tactical alignment with CRM goals and customer behavior insights</li>
	<li>Collaborate with relevant departments to ensure campaigns are brand-aligned and user-centric</li>
</ul>

Data Analysis &amp; Reporting

<ul>
	<li>Analyze customer sentiments, behavior, campaign performance, and funnel metrics to uncover insights and identify opportunities</li>
	<li>Build and present performance reports and dashboards to stakeholders</li>
	<li>Use A/B testing and other analytics techniques to optimize campaign outcomes</li>
	<li>Collaborate with other teams to interpret survey data, NPS, and qualitative feedback.</li>
</ul>

Tool &amp; Platform Ownership

<ul>
	<li>Manage and optimize CRM platforms including Zendesk and Sprout; oversee integration with other marketing and support tools</li>
	<li>Ensure proper tagging, tracking, and segmentation structures are in place</li>
	<li>Ensure CRM data practices comply with applicable data privacy laws and internal policies on consent, retention, and access.</li>
	<li>Collaborate with IT and Legal to safeguard customer data and manage permissions across channels and platforms</li>
</ul>

Revenue and Gross Profit Accountability

<ul>
	<li>Set, track, and deliver departmental revenue and gross profit targets</li>
	<li>Collaborate with relevant departments to ensure CRM efforts align with broader profitability goals</li>
	<li>Continuously optimize campaigns to improve cost efficiency, conversion rates, and customer value</li>
</ul>

Cross-Functional Leadership

<ul>
	<li>Serve as the internal CRM expert, collaborating closely with Marketing, PR, IT, Finance, and other teams to ensure alignment across customer initiatives.</li>
	<li>Lead and manage a CRM team composed of managers and associates, providing clear direction, performance management, and development plans.</li>
	<li>Drive a high-performance culture through effective delegation, mentorship, and cross-functional coordination.</li>
	<li>Champion CRM best practices across departments and build CRM capability within the organization.</li>
	<li>Train cross-functional teams on CRM best practices, platform use, and how to interpret lifecycle performance metrics 
	 
	Other related duties as required or assigned</li>
</ul>

CRM Head

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

Governance: 
● Project Governance - oversight and guidance to ensure that projects are delivered on time, within budget and meeting objectives. Establish project governance framework, define project management practices, and conduct project reviews. 
● Policy Development Implement delivery governance policies and procedures, best practices to standardize all processes across the organization (IT security, project management,service management, risk management) 
● Risk management - identify and assess related risks and develop strategies to mitigate and manage risk.

Establish process for monitoring and reporting risks to stakeholders and collaborate with BUs to implement risk mgmt controls 
● Delivery Performance Measurements - Establish KPIs and metrics to evaluate effectiveness and efficiency of delivery operations. Includes monitoring of SLAs, tracking service performance, measuring process maturity 
● Provide detailed Root Cause Analysis (RCA) on identified Escalations or Issues. To be reported on a weekly/monthly basis to Delivery teams and Stakeholders. 
● Governance Awareness - provide training and programs to enhance understanding of IT governance principles and practices across delivery and other stakeholders. Promote awareness of policies, standards and processes. 
● Stakeholder Management - Communicate to key management stakeholders on salient quality issues and business opportunities 
● Training and development - Build and deliver Operational/Delivery Excellence training and coach on business excellence principles

 

 
Audit and Compliance: 
● Project Audits specific to Operational Procedures such as Project Management, Project Implementation Plans, Project documents, Delivery Excellence activities, and the like. 
● Annual audits on compliance/adherence to company policies (BCP, Data Privacy) ISO 27001 
● Internal Audit, tracking of OFIs, action items, audit plans and checklists 
● CMMI Compliance Audit, tracking of action items, continual improvement and coordination with external auditors 
● TMMICompliance Audit , tracking of action items, continual improvement and coordination with external auditors

Governance Head

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises Incorporated

Job Description

 
A Production Head ensures that manufacturing equipment and tools function 
properly and increase an organization’s efficiency. Their duties include building 
production schedules, making sure production processes stay within budgets and 
deadlines and reviewing the productivity of an organization’s manufacturing 
equipment.

 
For their daily tasks and performance evaluations, every member of the production 
team will reach out directly to the Production Head. Production Head will routinely 
interact with these team members to assist them in setting and achieving goals that 
raise their level of expertise, productivity, and efficiency.

 
Responsibilities 
● Supervise the entire main in-house production and ensure operation runs 
smoothly and in accordance with the right procedure. 
● Empower all In-House Superiors’ and Maintenance team to target the set 
goals from Production to Packaging up to Dispatching. 
● Ensure that all Supervisors will execute the workflow system. Put into action 
plans and strategies for the factory to be more systematic and organized. 
● Take responsibility in all activities that occur in the factory, monitoring of 
production, warehouse meetings and schedules, machine and equipment 
maintenance schedules, work schedules and budget maintenance and cost 
effectiveness of the factory and quality of products. 
● Ensure compliance of workers that they will abide by the Safety rule of the 
company. 
● Conduct performance reviews to all In House Supervisors and Maintenance 
personnel and ensure training needs and areas for improvement determined 
and attended. 
● Estimate cost and set the quality standards of the products inside the factory. 
● Check the selection and maintenance equipment. 
● Work with managers to implement the company’s policies and goals. 
● Perform other tasks that may be assigned by the Management.

Production Head

In 1999, Oriental Sheet Piling (OSP) joined forces in a strategic alliance with the European ARBED (now ArcelorMittal), the world’s largest supplier of steel foundation solutions. We become their sole distribution unit within Asia for steel sheet piles.

We combined the technical know-how of ArcelorMittal with our own local in-depth expertise in construction and engineering fields. We deliver stellar services from project planning, application and optimisation, all the way to project completion. Our goal is to captain the foundation steel industry in Asia with industry-leading support and resources.

OSP is part of Oriental Castle Group. Over the past 20 years, Oriental Castle has grown from this single foundation steel unit in Malaysia into an investment group passionate in the industries of foundational steel manufacturing, construction, engineering, infrastructure and motor dealerships.

Today, we’re engaged in diverse portfolio of industries across Asia, with headquarters in Kuala Lumpur, Penang and Shanghai. Our mission is to be known for our committed and earnest work ethic, where we bring creativity, innovation and quality into the good work we do.

We take a long term view on all our businesses with the vision to champion meaningful projects in and around our communities. To achieve this vision, we empower the great ideas and valued minds with us, with the dedication to turn these great ideas into a reality that positively transform the lives around us.


Oriental SP Inc.

Oriental Sheet Piling (OSP), part of the ArcelorMittal Group, is a leading provider of innovative sheet piling solutions in the Asia-Pacific region. We specialize in supplying sustainable, high-performance steel sheet piles used in infrastructure, construction, and marine engineering projects. With our global network and regional expertise, we aim to deliver cutting-edge solutions tailored to meet the diverse needs of our clients.

The Commercial Head will be responsible for spearheading the commercial activities of Oriental Sheet Piling in the Philippines. The role involves driving revenue growth, building and maintaining client relationships, identifying market opportunities, and overseeing end-to-end project management. The Commercial Head will collaborate closely with technical, sales, marketing, and operations teams to ensure successful project delivery and profitability.

 

Key Responsibilities:

Business Development

<ul>
	<li>Identify and develop new business opportunities in the sheet piling sector, focusing on infrastructure, marine, and construction projects.</li>
	<li>Build and maintain a robust client network, including developers, contractors, consultants, and government agencies.</li>
	<li>Work with the regional team to expand market share and increase sales within the Philippines.</li>
</ul>

Sales and Marketing

<ul>
	<li>Develop and implement effective sales strategies to meet revenue and growth targets.</li>
	<li>Oversee the marketing of sheet piling solutions, positioning Oriental Sheet Piling as the go-to provider for innovative and sustainable piling systems.</li>
	<li>Monitor market trends and competitor activity to refine business approaches.</li>
</ul>

 

Contract Negotiation

<ul>
	<li>Lead contract negotiations, ensuring favorable terms and compliance with company policies.</li>
	<li>Collaborate with the legal and finance teams to finalize contract details and mitigate risks.</li>
</ul>

 

Project Oversight

<ul>
	<li>Ensure smooth project execution by working closely with technical teams and clients, from bidding to project delivery.</li>
	<li>Manage the pricing strategy, ensuring competitive yet profitable project margins.</li>
</ul>

 

Team Leadership

<ul>
	<li>Lead and mentor the sales and commercial team, ensuring alignment with company goals and standards.</li>
	<li>Foster a culture of performance, collaboration, and continuous improvement.</li>
</ul>

 

Financial and Reporting

<ul>
	<li>Manage the commercial budget and oversee profitability of the sheet piling projects.</li>
	<li>Prepare regular commercial reports for senior management, providing insights into sales performance, market trends, and forecasts.</li>
</ul>

Commercial Head

Established on April 25, 2018, Global SME Loans Inc. (“GSLI”) is a subsidiary of Global Dominion Financing, Inc. (“GDFI”), providing financial services to small and medium-sized enterprises in the form of non-collateral loans.

With the pandemic’s economic impact on SME’s, GSLI has shifted loan products and is now providing non-collateral loans to overseas Filipino workers (for both land-based and sea-based workers).

GSLI is part of the Asialink Group of Companies and has an interest in financing, credit and collection services, banking, insurance, and human resource services.

Employees, being the backbone of the organization, have a big role in preserving this reputation. Not only by providing quality and efficient service to clients but also by conducting ourselves to the highest standards of professionalism, integrity, and commitment while doing business.

----
Corporate Name: Global SME Loans Inc.
SEC Reg Number: CS201806083
Certificate of Authority Number 1166

Global SME Loans Inc.

1. Financial Planning &amp; Strategy

Develop and implement financial strategies aligned with the company's goals.

Prepare annual budgets and forecasts; monitor performance against budgets. Advise executive management on financial planning, risk management, and investment opportunities.

2. Accounting &amp; Reporting

Oversee the preparation and accuracy of financial statements in compliance with applicable standards (GAAP, IFRS, etc.). Ensure timely monthly, quarterly, and annual closings. Manage general ledger, accounts payable/receivable, payroll, and fixed assets.

3. Compliance &amp; Risk Management

Ensure adherence to all local, state, and federal financial and tax regulations. Coordinate external audits and ensure timely filing of tax returns.

Implement internal controls to safeguard assets and mitigate financial risk.

4. Cash Flow &amp; Treasury Management

Monitor and manage the organization’s cash flow and liquidity. Oversee banking relationships and optimize the use of funds.

5. Team Leadership

Lead, mentor, and develop the finance and accounting team. Promote a culture of high performance and continuous improvement.

6. Systems &amp; Processes

Oversee financial systems and recommend improvements for greater efficiency and control. Implement best practices in financial management and reporting.

Finance Head

SMX Convention Center is the premier venue for meetings and events in the country with over 38,000 sq.m. of leasable space. Under the flagship of SMX Manila are SMX Aura, SMX Bacolod, SMX Davao, Olongapo City Convention Center, SMX Clark, and two Trade Halls namely, Megatrade Hall and Sky Hall Seaside Cebu. For more information, please visit www.smxconventioncenter.com

SMX Convention Specialist Corp.

<ul>
	<li>Direct support for AVP – Operations.</li>
	<li>Provides administrative and logistical support requested by The AVP – Operations (may include scheduling, travel arrangements, expense reimbursements, filing,etc.)</li>
	<li>Assist AVP - Operations with tracking strategic initiatives, projects, and activities</li>
	<li>Support the AVP - Operations with minutes for all meetings.</li>
	<li>Support the AVP – Operations, reminders about projects and tasks to complete.</li>
	<li>Work with AVP - Operations in preparing materials for internal and external meetings and presentations</li>
	<li>Draft letters, emails, and other correspondence promptly and accurately.</li>
	<li>General clerical duties include, but are not limited to, copying, meeting materials, mail, and filing</li>
	<li>Manage spreadsheets and databases, and run reports as requested</li>
	<li>Coordinates meeting scheduling, communication, and logistics. May include meal ordering, room setup, and cleanup</li>
	<li>Manages action items and follow-up from operations meetings</li>
	<li>Compile and organize data for various reports, including financial, operational, and performance reports.</li>
	<li>Prepare reports according to established formats and guidelines.</li>
	<li>Verify the accuracy and completeness of data in reports before submission.</li>
	<li>Collaborate with department heads to obtain necessary information for reporting purposes.</li>
	<li>Provide administrative support, including typing, proofreading, and formatting documents.</li>
	<li>Coordinate and schedule departmental meetings, ensuring accurate recording of minutes.</li>
	<li>Act as a point of contact for internal communication within the Operations department.</li>
	<li>Monitor and adhere to reporting deadlines.</li>
	<li>Collaborate with the sales team to support client interactions and event execution.</li>
	<li>Ensure a high level of customer satisfaction by addressing client needs and concerns during events.</li>
	<li>Other duties as assigned.</li>
</ul>

Operations Assistant

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Operations Associate under the Money Matters team is primarily responsible for handling accounting and finance-related clerical work, which includes, but is not limited to, recording daily sales, filing documents, issuing invoices, and coordinating with internal departments and external clients.

Responsibilities:

<ul>
	<li>
	Ensure projects remain within scope and timeline
	</li>
	<li>
	Report the progress of projects to the project coordinator on a regular basis
	</li>
	<li>
	Assist in tracking project issues and drive their resolution
	</li>
	<li>
	Keep accurate logs and complete paperwork for tasks or activities
	</li>
	<li>
	Proactively make suggestions to the team on how to improve current process
	</li>
	<li>
	Must maintain excellent relationship with partners and stakeholders (i.e. government offices, banks, and others)
	</li>
	<li>
	Ensure proper documentation of activities by providing official receipts and other documents required for liquidation
	</li>
	<li>
	Maintain a 4.0 score/overall satisfaction rating from clients and/or peers
	</li>
	<li>
	Recording daily sales in Salesforce and other financial transactions of the VS12 group
	</li>
	<li>
	Filing documents and issuing of manual service invoices for Accounts Receivable
	</li>
	<li>
	Assists the Accounts Receivable Specialist when needed
	</li>
</ul>

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