Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

Summary: 
As a Product Owner, you will be responsible for driving the vision for the product by being the voice of the customer and following a human-centered design approach. Your typical day will involve shaping and managing the product roadmap and backlog, ensuring the team delivers on client needs, and validating ideas through feedback loops. 
 
Roles &amp; Responsibilities: 
- Expected to perform independently and become an SME. 
- Required active participation/contribution in team discussions. 
- Contribute in providing solutions to work related problems. 
- Lead the product development process and prioritize features based on customer needs. 
- Collaborate with stakeholders to define product requirements and ensure alignment with business goals. 
- Facilitate communication between the development team and stakeholders to ensure smooth project execution. 
- Conduct user research and gather feedback to iterate on product features. 
- Monitor market trends and competitor products to identify opportunities for product improvement.

Product Owner

Welcome to PwC Acceleration Center Manila — where we’re reimagining the possible.

As an integral part of the PwC network, we help redefine how businesses thrive across the US, Europe, and the Asia Pacific by combining the power of our people and technology. We are a community of solvers committed to building trust and delivering sustained outcomes.

With over 3,000 talented professionals, we provide high-quality services in Assurance, Tax, Advisory, and Business Services to PwC member firms in more than 20 countries. Our people work collaboratively to deliver distinctive experiences—anchored in quality, innovation, and care for our clients.

At PwC AC Manila, inclusion and diversity are part of our DNA. We are proud of our balanced workforce, with a 50:50 gender representation at the leadership level. We ensure equitable pay and opportunities for all, champion LGBTQ+ inclusion, and invest in initiatives like Women in Tech to empower underrepresented communities in the digital space.

We are also deeply committed to Environmental, Social, and Governance (ESG) goals—embedding sustainability in everything we do and making a meaningful impact in our communities.

Our evolution reflects our relentless drive to grow, transform, and lead with purpose. By leveraging human ingenuity and technology, we continue to unlock new possibilities—for our clients, our people, and society.

Together, we’re creating a future that’s human-led and tech-powered.

PwC Acceleration Center Manila

Job Description

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.

Core responsibilities of the role include but are not limited to:

<ul>
	<li>Proactively assist in the management of several clients, while reporting to Managers and above</li>
	<li>Establish effective working relationships directly with clients</li>
	<li>Contribute to the development of your own and team’s technical acumen</li>
	<li>Keep up to date with local and national business and economic issues</li>
	<li>Be actively involved in business development activities to help identify and research opportunities on new/existing clients</li>
	<li>Continue to develop internal relationships and your PwC brand</li>
</ul>

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud &amp; Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

Salesforce Developer nCino Manager

Job Summary

 
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Job Description

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

<ul>
	<li>Respond effectively to the diverse perspectives, needs, and feelings of others.</li>
	<li>Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.</li>
	<li>Use critical thinking to break down complex concepts.</li>
	<li>Understand the broader objectives of your project or role and how your work fits into the overall strategy.</li>
	<li>Develop a deeper understanding of the business context and how it is changing.</li>
	<li>Use reflection to develop self awareness, enhance strengths and address development areas.</li>
	<li>Interpret data to inform insights and recommendations.</li>
	<li>Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li>
</ul>

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud &amp; Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

Salesforce QA Senior Associate

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

 
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Job Description

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

<ul>
	<li>Craft and convey clear, impactful and engaging messages that tell a holistic story.</li>
	<li>Apply systems thinking to identify underlying problems and/or opportunities.</li>
	<li>Validate outcomes with clients, share alternative perspectives, and act on client feedback.</li>
	<li>Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.</li>
	<li>Deepen and evolve your expertise with a focus on staying relevant.</li>
	<li>Initiate open and honest coaching conversations at all levels.</li>
	<li>Make difficult decisions and take action to resolve issues hindering team effectiveness.</li>
	<li>Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li>
</ul>

Responsibilities

<ul>
	<li>Lead integration projects and coordinate with cross-functional teams</li>
	<li>Design and develop integration solutions for various systems and applications.</li>
	<li>Collaborate with business and IT teams to gather integration requirements.</li>
	<li>Create and maintain documentation for integration solutions.</li>
	<li>Ensure data integrity and consistency across different platforms.</li>
	<li>Monitor and troubleshoot integration processes to resolve issues promptly.</li>
	<li>Optimize integration solutions for performance and scalability.</li>
	<li>Stay updated with emerging integration technologies and best practices.</li>
	<li>Foster collaboration and communication among stakeholders</li>
	<li>Provide insights and recommendations based on technical knowledge</li>
</ul>

Salesforce Integration Developer Senior Manager

Job Description Summary

A career in our Advisory Service Delivery Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

Responsibilities

As an Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

<ul>
	<li>Proactively assist the team in various aspects of the project</li>
	<li>Prepare deliverables</li>
	<li>Contribute to the development of your own and team’s technical acumen</li>
	<li>Keep up to date with local and national business and economic issues</li>
	<li>Ensure you are adhering to compliance matters</li>
	<li>Work on developing internal relationships and your PwC brand</li>
</ul>

Job Description :

<ul>
	<li>Extensive experience in Salesforce platform using APEX and Visual Force.</li>
	<li>Solid Implementation experience using Sales / Service / Custom cloud.</li>
	<li>Good experience in SFDC configuration and mapping features to the business requirements.</li>
	<li>Good Experience in Data Migration using SFDC import and export utilities.</li>
	<li>Experience in implementing integration solutions between CRM, ERP and Financial systems</li>
	<li>Strong RDBMS knowledge and building SQL queries.</li>
	<li>Experience in working with HTML, CSS, Ajax, JavaScript , JQuery.</li>
</ul>

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud &amp; Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

Salesforce Core Developer Senior Associate

Job Description

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.

Core responsibilities of the role include but are not limited to:

<ul>
	<li>Proactively assist in the management of several clients, while reporting to Managers and above</li>
	<li>Establish effective working relationships directly with clients</li>
	<li>Contribute to the development of your own and team’s technical acumen</li>
	<li>Keep up to date with local and national business and economic issues</li>
	<li>Be actively involved in business development activities to help identify and research opportunities on new/existing clients</li>
	<li>Continue to develop internal relationships and your PwC brand</li>
</ul>

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud &amp; Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

Salesforce Developer nCino Senior Associate

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

As a Product Designer, you’ll lead end-to-end design using AI-powered tools to create intuitive, accessible interfaces for complex systems—crafting human-centered, conversational experiences that delight users globally and solve real-world problems.

At Talisik Labs, we're at the forefront of generative AI innovation, crafting intelligent tools that reshape how users interact with technology. Over the past year, we've developed groundbreaking AI applications including the Unified Salina App - featuring chat-with-video, chat-with-PDF, and AI assistant capabilities. You'll be instrumental in evolving our product ecosystem, including the V4 application suite comprising Media Watch, Shared View, and Ad Watch, which delivers comprehensive media monitoring and analytics solutions with global impact.

As we scale globally, we're seeking a Product Designer who thrives at the intersection of AI, design, and user experience - someone who leverages cutting-edge AI tools to create exceptional digital products and can design for AI-powered interface.

Key Responsibilities

AI-Powered Design &amp; Development

<ul>
	<li>Design and prototype AI-enhanced user interfaces using tools like Figma</li>
	<li>Create conversational UI/UX for AI assistants, chatbots, and voice interfaces</li>
	<li>Design data visualization interfaces for AI-driven analytics and insights</li>
	<li>Leverage AI design tools (v0dev, Claude etc.) for rapid ideation and visual asset creation</li>
	<li>Implement design systems and component libraries</li>
	<li>Optimize user flows for AI-powered features like auto-suggestions, predictive interfaces, and intelligent recommendations</li>
</ul>

Product Strategy &amp; Research

<ul>
	<li>Conduct AI-enhanced user research using tools like Claude and Perplexity</li>
	<li>Create dynamic user personas and journey maps using AI</li>
	<li>Analyze user interaction patterns with AI systems to optimize engagement and task completion</li>
	<li>Collaborate with AI/ML teams to translate complex algorithms into intuitive user experiences</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Partner with engineers, data scientists, and product managers to define product requirements</li>
	<li>Communicate design decisions through AI-generated prototypes, interactive demos, and data-driven insights</li>
	<li>Lead design reviews and workshops using collaborative AI tools</li>
	<li>Document design systems and interaction patterns for development teams</li>
</ul>

Product Designer

Job Summary

We are looking for a strategic and tech-savvy Product Director to lead the planning, development, and lifecycle of cloud-related products and services. The ideal candidate has strong experience in cloud platforms (AWS, Azure, GCP, Alibaba Cloud) or partner/vendor management, and a deep understanding of customer needs and technology trends.

 

Key Responsibilities

<ul>
	<li>Drive the end-to-end product lifecycle: from market research and product ideation to launch, enhancements, and retirement.</li>
	<li>Collaborate with engineering, sales, marketing, and partner teams to deliver high-impact solutions.</li>
	<li>Define product strategy, roadmap, and success metrics aligned with business objectives.</li>
	<li>Develop go-to-market strategies and ensure smooth execution across teams.</li>
	<li>Engage with cloud service providers and technology partners to expand and strengthen offerings.</li>
	<li>Monitor product performance, gather user feedback, and apply insights to future iterations.</li>
	<li>Stay informed on cloud industry trends and emerging technologies.</li>
</ul>

Product Director

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App. This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, We are seeking a Product Manager with a strong foundation in software development to drive the end-to-end lifecycle of our software products. This role requires both strategic product management and hands-on technical skills to bridge the gap between engineering and business teams. The ideal candidate will have experience in software development, a knack for understanding user needs, and the ability to work effectively across technical and non-technical departments to deliver high-quality products.

Key Responsibilities

<ul>
	<li>Product Strategy &amp; Vision: Develop and communicate a clear product strategy, roadmap, and vision that align with business objectives and user requirements.</li>
	<li>Technical Specification &amp; Development: Translate product requirements into detailed technical specifications and work closely with engineering teams to guide development, troubleshooting, and deployment processes.</li>
	<li>Project Management: Manage the entire product lifecycle, from initial concept to release, ensuring project timelines, scope, and quality standards are met.</li>
	<li>Stakeholder Collaboration: Act as the main liaison between engineering, design, and business stakeholders, ensuring alignment and effective communication.</li>
	<li>User-Centric Development: Engage with customers and gather feedback to ensure product features meet user needs, delivering a seamless user experience.</li>
	<li>Data-Driven Insights: Utilize data analysis tools to monitor product performance, identify improvement areas, and guide product enhancements based on customer behavior and industry trends.</li>
	<li>Agile Methodologies: Lead Agile development practices, organize sprints, manage the product backlog, and drive continuous improvements across the development process.</li>
</ul>

Product Manager

Job Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship Management. 

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud &amp; Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value

Sr. Salesforce Admin L1 L1.5 Japanese Speaking

At MEDEV, we are dedicated to enhancing healthcare standards by providing high-quality medical equipment and exceptional after-sales support. As a trusted partner to healthcare providers, we offer specialized medical solutions tailored to meet clinical and diagnostic needs, ensuring optimal performance and patient care.

For over two decades, MEDEV has built a strong industry reputation in peripheral vascular testing, ultrasound imaging, 2D-echocardiography, stress ECG testing, holter ECG, ambulatory BP monitoring, and laser dermatology. Our large inventory of backup parts and units, comprehensive after-sales training, and highly responsive service team set us apart as a preferred choice for medical institutions nationwide.

In recent years, we have expanded into critical care, neuro-psychiatry, and radiology, offering a full range of advanced imaging solutions, including x-rays, mammography systems, CT scanners, and MRI machines. Our portfolio also includes ICU and emergency department equipment, such as patient monitors, infusion/syringe pumps, and defibrillators. Additionally, we are one of the few providers of EEG machines and Transcranial Magnetic Stimulation (TMS) equipment in the country.

At MEDEV, integrity, innovation, and long-term partnerships define our operations. Backed by a highly skilled team committed to the highest ethical standards, we continue to evolve and expand—ensuring that healthcare providers always have access to the most advanced and reliable medical technology.

MEDEV Medical Devices Corporation

General Function

The Product Specialist will play a vital role in driving sales through product expertise, training, and active engagement with sales teams and clients. This role involves mastering every facet of the assigned product line—including features, specifications, applications, and competitive positioning—while collaborating with sales teams to promote and increase product adoption. The ideal candidate is highly proactive, deeply knowledgeable, and able to present products persuasively to enhance sales performance and market reach.

Specific Duties

Key Responsibilities:

Develop Product Mastery: Fully understand and document the features, configurations, options, pricing, and competitive positioning of assigned products. Continually assess market trends, clinical applications, and customer needs to stay informed on new developments.

Sales Enablement: Work closely with sales staff to provide the insights and tools necessary to promote assigned products effectively. Actively encourage and assist sales teams to drive product sales through ongoing support, training sessions, and persuasive presentations.

Market Analysis: Conduct thorough research on competitive products and market data, including installed base statistics, to position products optimally in the market and support sales strategies.

Presentation Skills: Prepare and deliver convincing product presentations tailored to management, colleagues, sales teams, and customers, fostering interest and engagement with the product.

Marketing Support: Assist during company marketing initiatives, such as trade exhibits, field promotions, and other activities, to showcase the product’s value and drive customer interest.

Cross-functional Collaboration: Provide service marketing and administrative support, ensuring cohesive alignment across departments to boost overall product success.

Training and Development: Attend all relevant training and seminars, both locally and internationally, to ensure product knowledge remains current and competitive.

Leadership in Product Marketing: Take charge of marketing activities directly related to the assigned product, coordinating with other teams to amplify product reach.

Additional Duties: Perform other sales, marketing, and administrative support functions as needed to drive product growth.

Medical Industry Knowledge

Relationship Management

Attention to Detail

Problem Solving

Critical Thinking

Product Specialist

Job Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship Management. 

Company Overview 

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud &amp; Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.

Sr. Salesforce Admin L1 1.5, Chinese Speaking

Junior Product Manager

At Talisik Labs, we build cutting-edge generative AI tools. Over the past year, we’ve launched innovative apps like the Unified Salina App, featuring chat-with-video, chat-with-PDF, and AI assistants with memory. You’ll help develop and refine web apps like V4 - Media Meter, which includes Media Watch, Shared View, and Ad Watch, offering global media monitoring and analytics solutions.

We also see AI’s potential in sectors like legal services. Imagine tools like LexiBean AI, simplifying legal info, offering interactive chats, and analyzing documents to make legal knowledge more accessible.

As we grow globally, we’re looking for a passionate IT expert who loves solving problems and thrives in teamwork. You’ll work on existing projects and explore new opportunities in AI-driven fields.

 

Overview

A Junior Product Manager at Salina will support the product team in developing our AI transcription and translation platform. This foundational role involves collaborating with engineering teams to improve our product based on customer needs and business goals, helping shape the future of our technology that converts spoken content into polished text across multiple languages.

 

Key responsibilities

Research &amp; Planning

a. Help research what our users need and what our competitors are doing

b. Assist in planning which features to build next

c. Take notes during meetings and organize feedback from users

d. Track project progress and help keep things on schedule

e. Participate in product planning meetings and contribute ideas

Communication

a. Write clear descriptions of features and how they should work

b. Create simple documentation that explains our products

c. Help different teams understand each other's needs and concerns

d. Prepare basic presentations about our products

Team Collaboration

a. Work with designers, developers, and business teams

b. Help coordinate between different groups

c. Attend and contribute to team meetings

Junior Product Manager

Eskwelabs works to empower people and teams with the skills and confidence they need to thrive in the digital future. We are determined to create a future where work is meaningful and education is kind. 

We combine best practices in online cohort-based courses with an empathetic and enthusiastic pool of talented coaches in the Philippines to make what is otherwise a cutting-edge and luxury learning experience accessible and affordable around the world.


Eskwelabs

Mentoring:

<ul>
	<li>The Mentor agrees to render all mentoring hours and responsibilities for the specific program they are mentoring in.</li>
</ul>

Learning Experience Design (LXD) Support:

<ul>
	<li>The Mentor, when needed or applicable, agrees to double-checking of LX materials for quality assurance purposes.</li>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the improvement of the learning experience.</li>
</ul>

Judging Support:

<ul>
	<li>The Mentor will serve as judges for sprint or project presentations.</li>
</ul>

Learner Support:

<ul>
	<li>The Mentor agrees to complete all the forms needed by Eskwelabs Operations team for the fulfillment of learner insights, observations, red flags, observations.</li>
	<li>The Mentor agrees to complete all the requirements of Eskwelabs Operations team in the form of attending debriefings and other meetings stated by Eskwelabs Operations team.</li>
</ul>

Product Management Mentor

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

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