Software QA Manager  

About Us

Likha-iT Inc. is a software development company based in Makati City and a proud subsidiary of freee K.K. in Japan. As part of their global engineering team, we share a mission: to "Empower Small Businesses to Take Center Stage."

We build integrated management platforms that streamline operations and empower anyone to manage their business freely. Because our work supports Japan’s accounting infrastructure, every team member takes ownership and is responsible for creating real impact for our users.

About the Role

We are currently seeking a QA Manager to lead our software quality assurance initiatives. In this role, you will oversee a team of QA professionals, driving testing strategies and ensuring the delivery of robust, user-centric software. We value leaders who prioritize technical excellence, process optimization, and a collaborative engineering culture.

What You’ll Do

• As a QA Manager, you’ll play a pivotal role in ensuring the delivery of high-quality, reliable products across multiple teams. Specifically, you’ll:
• Lead the QA Strategy: Develop and execute QA strategy for multiple product teams.
• Manage and Mentor the QA team: Lead a team of QA engineers and provide regular feedback and coaching. Conduct performance reviews, set career growth goals, and help QA team members achieve their full potential.
• Champion Automation: Promote test automation practices to ensure the scalability and efficiency of the testing process.
• Optimize QA Processes: Continuously assess and improve QA processes, methodologies, and tools to increase team efficiency and product quality.
• Collaborate Across Teams: Work closely with QAs, developers, product managers, and other stakeholders to ensure that quality standards are maintained throughout the product lifecycle.
• Bug Tracking & Reporting: Oversee the identification, reporting, and resolution of defects. Ensure clear and consistent communication of test results, bugs, and other quality-related issues.
• Monitor Metrics and Reporting: Establish QA metrics and make data-driven decisions to improve test coverage. Provide regular reports to management on product quality, test progress, improvement areas, and QA team performance.

What We’re Looking For

We’re excited to meet someone who:

• Excels in Leadership: Has a proven track record of leading QA initiatives across multiple product teams and mentoring QA professionals.
• Thrives in Collaboration: Communicates effectively and fosters strong relationships with cross-functional teams and stakeholders.
• Seeks Continuous Improvement: Continuously evaluates processes and metrics, leveraging data to elevate quality standards.
• Brings Technical Expertise: Has experience with modern testing methodologies, tools, and practices.