

Kalibrr Remote
Verified Kalibrr employerAlamat Kantor
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MakatiPhilippines
Industri
Staffing / RecruitingTentang Kalibrr Remote
Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.
Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.
As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”
Lowongan di Kalibrr Remote

Join our team as a Healthcare Customer Service & Support Associate, where you'll play a key role in supporting medical professionals and patients by providing timely, accurate, and compassionate service. Handle high-volume inbound phone calls, chats, and tickets from healthcare clients, ensuring inquiries are resolved efficiently and in alignment with company OKRs. Triage and prioritize cases based on urgency, severity, and impact—especially those involving patient care workflows and clinical data. Deliver technical and software support for healthcare users on the DrChrono web and iOS platforms, and Partner information. Act as both a support representative and product consultant for our healthcare clients, offering clear guidance and education on our clinical and practice management solutions. Proactively identify recurring healthcare-related issues and escalate unresolved or high-impact cases to ensure patient safety and client satisfaction. Use internal tools to track customer concerns and collaborate with Sales, Support, and Engineering for seamless case resolution. Represent the voice of healthcare professionals and patients relaying product feedback and service insights to internal teams. Collaborate with the Account Management team to maintain strong customer relationships and a full understanding of client accounts and workflows. Maintain a high level of empathy and customer care, especially when assisting clients dealing with sensitive patient information or time-critical healthcare tasks. Contribute to the knowledge base and help identify trends in medical practice support needs; suggest new content for help articles and training. Work to exceed team KPIs and personal performance goals, ensuring top-tier customer satisfaction in a healthcare setting.
Posted a day ago • Apply before 29 AugRekruter terakhir aktif a few seconds ago

Job Summary We are looking for a proactive and detail-oriented HR & Admin Manager to oversee and manage all aspects of Human Resources and Office Administration for our operations in the Philippines. This role will be responsible for full-cycle recruitment, day-to-day HR operations, and general administrative functions, including office leasing, renovations, facilities management, and compliance with local regulations. Human Resources Lead end-to-end recruitment processes, including job posting, candidate sourcing, interviewing, and onboarding Maintain and update employee records and HR documentation in compliance with local labor laws Oversee performance management, employee engagement, and disciplinary actions Coordinate with regional HR to ensure alignment on policies and procedures Monitor employee benefits, leaves, attendance, and payroll coordination with finance Administration & Facilities Manage office lease agreements, renewals, and coordinate office setup and renovations as needed Handle general office administration including utilities, office supplies, vendor contracts, and equipment maintenance Coordinate with IT teams/vendors to ensure proper setup and maintenance of technical infrastructure Ensure proper handling of business permits, compliance certificates, and all required documentation Liaise with government agencies and external service providers as necessary
Posted 8 days ago • Apply before 15 AugRekruter terakhir aktif a few seconds ago
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