Billing Consultant  

We are looking for a Billing Consultant - I to focus on our EverHealth product. In this role, you will serve as a subject matter expert for EverHealth solutions, providing training, consulting, and guidance to our customers. As the customer’s billing liaison, you will help develop their practice management skills to ensure a smooth implementation, leaving them confident and comfortable using our software for years to come.

• Conduct webinar training for multiple customer stakeholders.
• Serve as your customer’s main point of contact for billing during implementation or consulting engagement.
• Serve as trusted advisor to internal stakeholders, new partners, and existing customers on best practices for using our Practice Management software.
• Respond promptly to inbound phone calls and emails.
• Identify and escalate priority issues.
• Be a solution provider by creatively solving unique customer needs with dynamic software solutions.

• Minimum High School Diploma or GED equivalent; associate's degree strongly preferred.
• Minimum 2 years of experience in a healthcare billing role such as Coding, Charge Entry, Payment Posting, AR Follow-up, or Patient Collections.
• Ability to self-manage assigned projects.
• Willingness to travel periodically based on business and project needs.
• Effective communication skills, both verbal and written.
• Excellent problem-solving and time management skills.
• Strong bedside-like manner: able to patiently support others through a first-time experience.