Stradcom Corporation

Prepare daily revenue monitoring report; Reconcile transactions and account balance; Record the revenues collected to the accounting system ; Prepare semi-monthly or monthly Statement of Account (SOA); Check accuracy of the system generated reports such as the SOA, deposits, and receivables; Prepare bi-monthly or monthly schedules of revenue, accounts receivable, refundable deposits accounts; Record monthly Value Added Tax (VAT), schedule, and provide monthly VAT schedule; Prepare schedules and other documents such as withholding tax forms in compliance with the requirements of government agencies; and, Filing of documents such as copy of SOA and AR voucher.

Performs preventive maintenance on a monthly basis on all hardware equipment for office sites Isolates, reconfigures, troubleshoots, repairs/replaces and pulls out all defective hardware equipments within the standard response time set for each site Provides 2nd level of technical support in solving hardware and Windows Operating Systems-related issues by assisting site support and office personnel on minor hardware and software configurations via onsite or relay chat nationwide Isolates, troubleshoots and conducts on-site repairs, if applicable, on all defective equipments and peripherals of sites Performs staging of hard disks for server disk upgrade, deployment and database back-up nationwide Performs staging, hardware testing, software installation and configuration of all server computer workstations and peripheral for roll-out of new sites Provides support specifically on hardware for special events, trade fair and exhibits Prepares weekly and monthly status report on hardware/software to be submitted to Sr. Field Services Engineer for review and endorsement to the Field Services Manager Performs other job related tasks that may be assigned by his superiors from time to time

Duties and Responsibilities Prepares daily and periodical collection and revenue report of Auxiliary projects; Maintains accurate revenue records for monitoring and operational use; Acknowledges deposits of clients, conducts due diligence necessary, and processes for effecting of deposit in the clients’ respective accounts; Communicates account balances to clients and escalates to supervisor in case of any collection issue; Establishes good working relations with clients and entertains inquiries that are accounts-related; Ensures timely transmittal of statement of accounts, transaction summary reports and corresponding official receipts for the clients; Analyzes and reconciles revenue collection on a daily and monthly basis with the Finance Division; Reports any founded discrepancies or issues on revenue and volume reports to Accounts Management Supervisor; Generates and prepares other ad-hoc reports as required by management; and, Performs other job-related tasks that may be assigned by his/her superiors from time to time.

Conceptualize and create visually stunning website designs that align with the client's brand and objectives; Design and implement responsive web layouts to ensure a seamless user experience across various devices and screen sizes; Create wireframes, mockups, and prototypes to present design concepts and gather feedback for iterative improvements; Select appropriate color schemes, typography, and imagery to enhance the overall visual appeal of the website; Optimize graphics and other visual elements for web performance and page loading speed; Work closely with the development team to ensure the design is implemented accurately and troubleshoot any design-related issues; Conduct usability testing and gather user feedback to refine designs and enhance user satisfaction; Maintain and update existing websites, making design improvements as necessary; and, Perform other job-related tasks that may be assigned by his superiors from time to time. Lead or be a member of special projects which may be assigned by the Division Head.

Prepare and submit to Sr. Regional Operations Officer (ROO) the revenue forecast, budget, plans and strategies and other projections required at the assigned region; Ensure that revenue targets are met if not exceeded and identifies reasons for not achieving the targets; Ensure timely preparation and submission of collection of documents; Recommend process improvements and escalates issues and concerns to Sr. ROO for disposition of concerned parties to be able to minimize downtime and manage daily revenue target; Establish good rapport and sound working relationship with clients to promote and sustain utilization of the computerized system in the attainment of the revenue targets; Monitor implementation of auxiliary projects at the assigned region; Lead the day-to-day operations of Site Support at the assigned region; Monitor and supervise the Site Support at the assigned region in coordination with the Agency Regional Supervisor and guidance of the Sr. ROO to ensure process efficiency, cost management and customer satisfaction; Manage the day-to-day responsibilities of Site Support based on approved Service Level Agreement (SLA) and Standard Operating Procedures (SOP); Conduct performance review of Site Support at the assigned region in coordination with Agency Regional Supervisor based on established performance standards and indicators and submit recommendations to Sr. ROO; Submit to Sr. ROO the region's accomplishments and performance on set deadlines; Generate and prepare reports required by the AVP/OIC / Sr. ROO; Oversee compliance of the Site Support to LTO and Company policies, guidelines and procedures; and, Perform other job-related tasks that may be assigned by superiors from time to time.

Project Coordination Assist in the development and maintenance of project schedules, timelines, and milestones; Coordinate project tasks and ensure they are completed on time and within scope; Stakeholder Liaison Help the PMs in coordination work between project teams, clients, and other stakeholders; Assist in facilitating communication and collaboration among project stakeholders, ensuring that all parties are informed and engaged; Administrative Support Support the PM in preparing presentations for stakeholders. Maintain project dashboards and updated them regularly; and, Follow up on action items and decisions made during meetings; Coordinate with vendors and contractors with the guidance of the PM as necessary for project execution; Quality Control Ensure that project deliverables meet quality standards and client expectations; Assist in conducting quality assurance reviews and implementing improvements; and, Support project managers in maintaining compliance with organizational and regulatory standards. Risk Management Help the PM identify potential project risks and issues and report them to the project manager; Assist in developing risk mitigation plans and strategies.

Project Planning and Management Assist in the development, planning and management of special projects and events led by the Manager- Head of Community Relations. Tasks includes: Preparing detailed reports on timelines; and, Preparing comprehensive reports for pre-production, production and post production. Event Coordination Assist in the organization of company events which may include: Logistics; Budgeting; Engaging with contractors and suppliers; and, Research for venues. Communication Serves as a liaison between divisions, the company and the external stakeholders in effectively communicating project goals and progress; Coordinate with other divisions for internal projects and requirements; and, Coordinate with external stakeholders for project requirements, sponsorship requests and donations. Other Tasks Assist in ExCom and ManCom planning meetings led by the division; Do administrative work which includes: Preparing of Request for Payments (RFPs); Preparing Cash Advance requests; Preparing Expense Reports; Preparing Purchase Requisitions; Preparing Acknowledgement Receipts for transmittals; and, Prepare Sponsorship/Donations monitoring report. May perform job related tasks that may be assigned by immediate supervisor from time to time.

Documentation Development & Management Technical Documentation Creation 1.1.1. Develop comprehensive technical documentation for enterprise systems, APIs, and software applications; 1.1.2. Create and maintain user manuals, system guides, and standard operating procedures; 1.1.3. Document system architectures, integration flows, and technical specifications; 1.1.4. Ensure documentation alignment with both Agile and traditional development methodologies; and 1.1.5. Implement version control and documentation lifecycle management practices. Content Strategy & Standards 1.2.1. Develop and maintain documentation templates and style guides; 1.2.2. Implement documentation best practices and industry standards; 1.2.3. Create and maintain information architecture for technical content; 1.2.4. Ensure consistency across all technical documentation; and, 1.2.5. Optimize content for searchability and user experience. Technical Collaboration & Integration Engineering Team Collaboration 2.1.1. Work with development teams to gather technical requirements; 2.1.2. Participate in sprint planning and technical review sessions; 2.1.3. Review code repositories and technical specifications; 2.1.4. Validate technical accuracy of documentation; and, 2.1.5. Maintain alignment with product development cycles. Quality Assurance and Improvement 2.2.1. Perform regular documentation audits and quality checks; 2.2.2. Track and implement user feedback on documentation; 2.2.3. Monitor documentation effectiveness through metrics; 2.2.4. Maintain compliance with security and regulatory requirements; and, 2.2.5. Drive continuous improvement in documentation processes. Technical Knowledge Management Knowledge Base Development 3.1.1. Create and maintain technical knowledge base articles; 3.1.2. Develop troubleshooting guides and FAQs; 3.1.3. Document best practices and common solutions; 3.1.4. Organize technical content for easy access; and, 3.1.5. Update documentation based on system changes and updates. Technical Communication 3.2.1. Transform complex technical concepts into clear documentation; 3.2.2. Create visual aids and diagrams for technical concepts; 3.2.3. Develop training materials for technical features; 3.2.4. Write release notes and technical bulletins; and, 3.2.5. Maintain consistent technical terminology.

Handle and receive payments from clients and cash return from employees; Prepare cash receipts and/or official receipts for clients; Release checks for payments to the following: Suppliers and contractors (for payment of services/goods); External clients (for refunds); Company Affiliates (for cash advances and payment of services); and, Concerned employees (for reimbursements and cash advances); Coordinate with Purchasing Officer, Purchasing Supervisor and Purchasing Assistant regarding availability of checks to be released and used for purchase transactions; Advise collections and payments for Division Executives thru Executive Secretaries; Verify from the availability of checks and coordinate with Messenger the checks that require urgent deposits Verify online payments and deposits made by external clients through accessing Company’s bank transaction history online and/or coordination with bank representatives regarding clearance status of Company or client’s deposits; Coordinate and reconcile with other departments for the direct deposit to company bank accounts; Prepare daily cashier’s report and submits to Treasury Supervisor and Treasury Manager for review and to other departments/external clients collection for reference in the preparation of daily schedules; Record in the Great Plains (GP) accounting system the cash receipts from the clients; Report to the Treasury Supervisor and/or Treasury Manager for the non-routine collection transactions such as: (a) refunds from suppliers; (b) receipt of post-dated checks; and, (c) correction of entries, prior to preparation and recording to GP accounting system; Reconcile cash receipt report with prepared and issued cash receipts at the end of the day; Respond to suppliers and contractors’ inquiries on status of accounts payable invoices and coordinates with Accounts Payable Supervisor, as needed, regarding queries of suppliers and contractors on matters other than release of checks; Maintain the master file of cash receipt vouchers and duplicate copies of cash receipts and official receipts; and; Perform other job-related tasks that may be assigned by superiors from time to time.

1. Business Systems Analysis and Process Re-engineering Conduct business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions; Coordinate with other departments during the system development phase to ensure the creation of a good quality application; Prepare Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users/procedures & technical manuals related to the project and other projects that may be assigned; Conduct User Acceptance Testing (UAT) with process owners, client representatives, and/or users; Coordinate with external clients and concerned support groups under various departments on migration and implementation of new application version and enhancements; and, Provide support to internal and external clients in matters relating to business rules and policies of of the projects handled. 2. Client Support Conduct briefings/walkthroughs/trainings to internal and external clients on functionalities of new application builds/system enhancements related to the project/s handled; Facilitate logistical requirements for seminars/trainings, workshops, briefings and meetings conducted for process owners and users; and, Conduct regular relationship management initiatives with the process owners. 3. Communication Prepare draft reply letters to government agencies on requests and/or issues raised related to the project/s handled for review of Sr. Business Systems Analyst; and, Coordinate and/or prepare reports as requested by government agencies/internal clients with the supervision of Sr. Business Systems Analyst.