Site Reliability Engineer  

1. Monitoring: SREs monitor software systems to ensure their reliability, performance, and availability for 24x7 by shifting
* Monitoring incident from Jira tickets from L2 Team and follow up to related teams
* Trace the problems with related logs and documents
* Monitor the log files to manage infrastructure
* Support and respond issued by using email, chat, ticket comments and phone

2. Incident Prevention: SREs work proactively to prevent incidents from reoccurring
* Collaborate with development teams and other stakeholders to identify the potential risks
* Identified and analyze the issue with logs and documents
* Once the issue is done, continuously monitor and review the effectiveness solutions

3. Infrastructure Management: Managing infrastructure using tools like DBeaver, Postman, Putty, Visual Studio and Google cloud console

4. Reporting: Performance reporting the system and infrastructure

5. Supporting:
* Help the testing team for managing user's database on the application system
* Assisting developers during testing or deployment relate request or problems.

6. Preventive Maintenance and Improvement:
* Managing observability tools and reliability processes.
* Developing automation for monitoring, deployment, and recovery.

Educational Background:

• Bachelor’s degree in Computer Science, Information Technology, or a related field with 5 years or more experience as SRE/DevOps

Technical Skills:

• Familiar with Linux/Unix systems, networking concepts, and cloud platforms (e.g., Google Cloud, AWS).
• Experience using tools such as DBeaver, Postman, Putty, Visual Studio, and Google Cloud Console.
• Knowledge in monitoring and observability tools (e.g., Grafana, Prometheus, ELK, or similar).
• Basic understanding of databases (SQL/NoSQL) and application logs analysis.
• Experience in automation or scripting (e.g., Bash, Python, or Shell) is a plus.

Soft Skills:

• Strong analytical thinking and problem-solving ability.
• Good communication and teamwork skills — able to collaborate effectively with developers and testers.
• Able to work under pressure, especially during system incidents or outages.
• Detail-oriented and proactive in preventing potential issues.

Additional Advantages:

• Familiar with CI/CD processes or DevOps concepts.
• Experience handling incident response and performance optimization.
• Understanding of system reliability principles (SLA, SLO, SLI).

Willing to be placed at Banking Sector