Emerson is a global leader in automation technology and software. We help customers in critical industries, like energy, chemicals, power and renewables, life sciences, and factory automation, operate more sustainably while improving productivity, energy security, and reliability.

At Emerson, you'll join a talented, dedicated team of motivated professionals who share a collective passion for progress and excellence. We offer equitable opportunities, celebrate diversity, and confidently embrace challenges to make a global impact.

Put your passion into action. Find a career path that matches your aspirations, and we'll provide the tools and resources to help you every step of the way.

Emerson Electric (Asia) Limited

Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Specialist, Record to Report, you will be responsible for processing general ledger transactions, including but not limited to bank reconciliation, inventory and fixed asset accounting, accruals, prepayments/amortization, other month-end activities, Financial Uploads and Statements, and other GL reports. You will collaborate with internal and external customers and help identify operational improvements to provide excellent financial services.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

 

In This Role, Your Responsibilities Will Be:

<ul>
	<li>Perform bank reconciliation, issue resolution and month-end financial activities such as HFM uploads</li>
	<li>Validate the accuracy of data, verify discrepancies, and resolve reconciling transactions. </li>
	<li>Perform variance analysis, balance sheet account reconciliation, analyze the account details to validate the correctness of the balance, and reconcile with other system modules. </li>
	<li>Collaborate closely and connect with various partners for critical deliverables. </li>
	<li>Check for completeness and validate the compliance of reports. </li>
	<li>Prepare and post Journal entries; troubleshoot and resolve disputes encountered on entries. </li>
	<li>To prepare and provide supporting documents for audit requirements. </li>
	<li>Perform Fixed Assets Accounting, assist in preparing ad hoc reports, and perform other tasks as assigned. </li>
</ul>

 
 

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality reports. You're a proactive self-starter with a high level of commitment to exceeding expectations. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment. 

 

Our Culture &amp; Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

Senior Specialist Record to Report

PwC Philippines has been providing professional services in the Philippines for over 100 years. We stick to the highest quality standards in delivering audit and assurance, tax and advisory services within and outside the Philippines.



PwC Philippines

As a Manager, you will gain experience working across a range of sectors and different products, be responsible for coaching and developing more junior team members and have the opportunity to support the team's business development activities. You will have responsibility for managing client relationships on a day-to-day basis and access to a network of support to further your development. 

<ul>
	<li>Legal and institutional analysis of infrastructure projects </li>
	<li>Procurement options analysis. </li>
	<li>Project risk assessment. </li>
	<li>Drafting / review of complex infrastructure / EPC (engineering, procurement, construction) contracts. </li>
	<li>Coordinating with financial and/or technical teams. </li>
	<li>Bid management and evaluation. </li>
	<li>Infrastructure project implementation advice (including drafting of position papers / requests for Opinion to various government regulatory agencies) </li>
	<li>Contract disputes resolution </li>
	<li>PCAB (Philippine Contractors Accreditation Board) licensing </li>
</ul>

Legal Infrastructure Manager

Unicapital, Inc. is a duly licensed, full-service investment house that aims to provide the widest array of efficient finance and investment banking-related product lines. With the support of its two subsidiaries, Unicapital Finance and Investments, Inc. and Unicapital Securities, Inc., it aims to be the leading independent financial services provider by 2015.

The company has a broad range of investment banking services to cater to its clients' needs. Institutions of all sizes from different industries can take advantage of Unicapital's expertise in managing equity capitals.

Unicapital Finance and Investments, Inc. is a duly registered finance company that provides credit to emerging small and medium sized corporations. It also provides salary loans and personal loans to retail clients.

Unicapital Securities, Inc. is a leading full service securities brokerage registered with the Philippines Securities and Exchange Commission and a member of the Philippine Stock Exchange. It was established for the primary purpose of selling and dealing of Philippine equity securities. The company is an active member of the Philippine Association of Securities Brokers and Dealers.

Unicapital Group

Main Responsibilties :

The Associate Developer will be responsible for designing, developing, and integrating Unicapital’s digital initiatives. This role will lead the architecture and implementation of client-facing and internal data-driven systems, ensuring scalability, security, performance, and seamless system integration.

Key Responsibilities:

1. Application Architecture &amp; System Design • Design scalable, secure, and high-performance system architectures for digital financial products. • Define integration frameworks between new digital modules and the existing Trading Platform. • Establish API standards, data flow design, and system documentation. • Ensure compliance with financial data security and regulatory requirements.

2. Backend, API &amp; Data Engineering

<ul>
	<li>Design and develop robust backend services and RESTful APIs.</li>
	<li>Implement data pipelines and aggregation processes across trading and operational systems.</li>
	<li>Optimize database structures for performance and scalability.</li>
	<li>Manage real-time and batch data processing where applicable.</li>
</ul>

3. Frontend &amp; User Experience Development

<ul>
	<li>Develop responsive and intuitive dashboards and user interfaces.</li>
	<li>Implement data visualization components for financial analytics.</li>
	<li>Ensure cross-browser compatibility and performance optimization.</li>
	<li>Collaborate with UI/UX designers to enhance user engagement.</li>
</ul>

4. Cloud, DevOps &amp; Performance Optimization

<ul>
	<li>Deploy and manage applications in cloud environments (AWS, Azure, or GCP).</li>
	<li>Implement CI/CD pipelines and version control best practices.</li>
	<li>Monitor application performance and resolve bottlenecks proactively.</li>
	<li>Ensure high availability, redundancy, and disaster recovery mechanisms.</li>
</ul>

5. Collaboration &amp; Technical Leadership

<ul>
	<li>Provide technical guidance and mentorship to junior developers.</li>
	<li>Participate in sprint planning, code reviews, and architecture discussions.</li>
	<li>Contribute to long-term digital strategy and innovation initiatives.</li>
</ul>

6. Documentation &amp; Governance

<ul>
	<li>Maintain technical documentation including system architecture diagrams and API specifications.</li>
	<li>Establish coding standards and development best practices.</li>
	<li>Ensure proper version control, testing, and release documentation. Generate reports on development progress and system performance metrics.</li>
	<li>And other tasks that may be assigned from time to time.</li>
</ul>

Associate Developer

<ul>
	<li>Perform detailed financial analysis, financial modelling and valuation of subject companies and transactions; and present findings and recommendations.</li>
	<li>Conduct industry, market, and company-specific research and analysis.</li>
	<li>Prepare deal marketing documents, including pitch books, teasers, confidential information memorandums, and management and investor presentations.</li>
	<li>Deliver clear and compelling presentations to clients, investors and internal stakeholders.</li>
	<li>Participate in client/ investor meetings, due diligence and in the preparation, review and execution of transaction documents in coordination with clients, legal advisors, and other stakeholders.</li>
	<li>Ensure deal compliance with regulatory requirements and internal policies.</li>
	<li>Manage multiple projects simultaneously and meet tight deadlines.</li>
	<li>Assist in the preparation of internal reports and presentations, and management of internal client/ transaction files.</li>
	<li>Collaborate with other departments to support business development efforts.</li>
	<li>Other tasks that may be assigned from time to time that will support organizational goals and objectives</li>
</ul>

Investment Banking Associate

Love for Learning

Maria Montessori recognized that inherent in every child is the ability to be curious, to imagine and learn. Every new wonder and discovery is absorbed readily into their fertile minds.

The heart of Montessori education is a deep regard for the child's innate readiness to learn, a spark that -- when fostered in the proper environment, with highly trained and sensitive guides -- will help feed the flames of their imagination.

At MMCS, we stay true to Dr. Montessori's method of teaching, encouraging our children to explore and take ownership of their own learning, helping them on their path to self-discovery.  

MMCS children are self-motivated, self-disciplined, and confident from a very young age, through to adolescence and to life.  Come, meet our children and see it for yourself: the spark in their eyes and smiles and minds.

Montessori, Together
The school celebrates its 50th anniversary this year (2021) with a newly-minted vision and mission to ignite the love for learning as the premier Montessori school in the country, and with several programs to upgrade many areas of how we operate.

Among the changes are fresh efforts to improve the way the school communicates and interacts with the Community (whether current, past, or potential members), modernizing of administrative processes, and adapting the educational approach, not just for the pandemic but for the evolving contexts of the world our children live in and will grow up to shape.

Teachers, school staff, and parent volunteers -- some who serve as the school's Trustees, and many more who are generously sharing their expertise in various relevant fields -- are all working hand-in-hand to give back to the school that is raising the next generation of creators and pioneers.

It's not a catch phrase or a tag line, it's a deep belief that describes and drives the way we do things: Montessori, Together.

Maria Montessori Children's School Foundation Inc.

The Guidance Counselor (GC) ensures that the students, throughout the school year, will receive the support they need in the areas of social, emotional, academic and career development. The GC, in addition to counseling, plans and implements activities that will help develop student self-awareness and establish meaningful relationships, encourage wholistic growth and clear career goals in collaboration with teachers, parents and/or other professional, whenever needed.

Registered Guidance Counselor

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

<ul>
	<li>Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care</li>
	<li>Prepare patients for and assist with examinations or treatments</li>
	<li>Administer medications as prescribed by physicians</li>
	<li>Monitor, record, changes in patients' conditions and report symptoms</li>
	<li>Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition</li>
	<li>Modify patient treatment plans as indicated by patients' responses and conditions under direction of physician and senior medical staff</li>
	<li>Monitor all aspects of patient care, including diet and physical activity.</li>
</ul>

Medical Industry Knowledge

Relationship Management

Complex Problem-Solving

Problem Sensitivity

Record Keeping

Quality Assurance

Registered Nurse

The job responsibilities include everything related to a pharmacy operation.

<ol>
	<li>Provide superior customer service by understanding customers' health conditions and requirements.</li>
	<li>Answer queries and provide complete and accurate product information and benefits carried by the Company.</li>
	<li>Generate sales and assist in retail operations management.</li>
	<li>Perform other administrative tasks that may be assigned by the Store Executive.</li>
	<li>Participates in all improvement and engagement programs and initiatives implemented in the store.</li>
</ol>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Information Ordering

Attention to Detail

Problem Solving

Monitoring and Evaluation

Licensed Pharmacist

Required Qualifications

<ul>
	<li>Minimum 2-3 years of relevant bookkeeping experience.</li>
	<li>Familiarity with QuickBooks, Google Sheets and Microsoft Excel</li>
	<li>Solid understanding of accounting practices.</li>
	<li>Excellent English communication skills (reading, writing, and presentation).</li>
	<li>High level of accuracy, attention to detail, and organizational skills.</li>
	<li>Ability to work independently and manage multiple priorities.</li>
	<li>Professional work ethic and commitment to confidentiality.</li>
</ul>

Bookeeper

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

Duties and Responsibilities:

Merchandise Planning &amp; Buying Management 
• Lead category planning, assortment planning, buying, inventory planning, and allocation activities. 
• Develop merchandise strategies aligned with sales, margin, inventory productivity, and business objectives. 
• Manage seasonal calendars, planning timelines, and key deliverables. 
• Evaluate product performance and determine buying requirements, replenishment priorities, and inventory investments. 
• Recommend actions to improve category sales, profitability, and inventory efficiency. 
• Ensure merchandise plans and buying decisions support seasonal and business strategies.

Sales &amp; Inventory Performance Management 
• Oversee preparation and analysis of sales dashboards, category reports, sell-through, MTS, and inventory reports. 
• Analyze sales trends, inventory movement, risks, and category opportunities. 
• Identify stock issues and implement corrective actions to improve productivity. 
• Monitor sell-through, stock cover, turnover, and inventory efficiency across channels. 
• Recommend actions to maximize sales while maintaining optimal inventory levels.

Forecasting, Allocation &amp; Replenishment Management 
• Lead forecasting, demand planning, allocation, and replenishment processes. 
• Ensure inventory availability aligns with demand and business requirements. 
• Manage allocation and distribution across channels based on sales performance and priorities. 
• Monitor allocation accuracy and inventory balancing activities. 
• Coordinate replenishment and inventory movement with Warehouse and Store Operations.

Markdown &amp; Inventory Productivity Management 
• Develop and execute markdown strategies to optimize inventory and manage aging stock. 
• Analyze inventory aging and sell-through to identify markdown opportunities. 
• Monitor effectiveness of markdowns, promotions, and inventory optimization initiatives. 
• Lead inventory productivity actions including transfers, consolidation, pullouts, and clearance activities. 
• Ensure timely execution of inventory actions to support business objectives.

Merchandise Reporting &amp; Business Analysis 
• Ensure timely and accurate completion of merchandise reports, forecasts, and planning tools. 
• Maintain data accuracy, integrity, and reporting discipline. 
• Prepare and present performance reviews, inventory updates, and business recommendations. 
• Use insights and analytics to support strategic decision-making.

Team Leadership &amp; Operational Management 
• Lead, coach, and develop the Category Analyst, Merchandising Assistant, and planning team. 
• Monitor performance, deliverables, and execution timelines. 
• Ensure accuracy and timely completion of all merchandising outputs. 
• Drive process improvements and operational efficiency. 
• Promote collaboration, accountability, and continuous improvement.

Cross-Functional Coordination 
• Partner with Ecommerce, Warehouse, Production, Creatives, Marketing, and Store Operations. 
• Support seasonal launches, promotions, and inventory initiatives. 
• Ensure alignment of merchandise planning with execution across teams. 
• Contribute to strategic planning and business initiatives.

Buyer or Merchandise Planning Manager

Modulus Labs is foreign VC-funded and trusted by the world’s largest financial ecosystems, we deliver the foundational systems that secure and process transactions around the globe. We’re on a mission to build the future of payments—fast, reliable, and developer-first. Our team moves quickly, takes ownership, and thrives on solving complex problems at scale. We believe in high trust, high responsibility, and creating an environment where great engineers can do their best work.

At our startup, you won’t just be writing code—you’ll be building and owning systems that power real-world payments at massive scale. If you want to see your work have an immediate impact, this is the place.

Why Join Us?

➔ Impact: You’ll build systems that move money and power businesses globally.

➔ Ownership: You’ll have the freedom to ship fast, make decisions, and own your work end to end.

➔ Growth: Work with ambitious engineers solving some of the toughest technology challenges.

➔ Culture: We value freedom with responsibility, context over control, and excellence over process.

🢂 Benefits: We take care of our people. From healthcare to team perks—you'll have access to competitive benefits that support you inside and outside of work. No fluff, just real support where it counts.

🢂 Travel: Work takes you places—literally. Whether it's regional deployments, conferences, or global ops, expect to travel, learn, and lead on the ground where it matters.

🢂 Equity: We don’t just offer a salary—we offer real skin in the game. Join early, earn meaningful stock options, and build ownership in a company designed for scale. If we win, you win big.

Modulus Labs Inc.

What You'll Be Doing

<ul>
	<li>Assist in the implementation, monitoring, and support of security technologies across customer environments, including SIEM, EDR, Email/Web Security, and Cloud Security tools. </li>
	<li>Support onboarding and integration of log sources, security controls, and endpoint solutions under the guidance of senior engineers.</li>
	<li>Work collaboratively with the PMO and engineering team to contribute to successful delivery of security projects and tasks.</li>
	<li>Respond to customer queries and escalations with professionalism and a focus on accurate, timely resolution.</li>
	<li>Conduct initial troubleshooting, log analysis, and issue investigation across supported platforms.</li>
	<li>Maintain high-quality technical documentation and contribute to service transition artefacts.</li>
	<li>Participate in internal knowledge sharing, security research, and training initiatives.</li>
	<li>Engage with customers in a professional and responsive manner to support ongoing service delivery.</li>
	<li>Escalate complex issues appropriately and contribute to root cause analysis and resolution tracking.</li>
	<li>Stay up to date on security best practices, emerging threats, and vendor technologies relevant to the role.</li>
	<li>Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.</li>
</ul>

Cloud Security Engineer

We are Vanguard Workforce Mobility Solutions, the next destination in relocation services. We’re a Philippines-based company founded and run by a group of friends, each with more than a decade of experience in the fields of workforce mobility, destination relocation services, real estate, and background screening. Our collective expertise in these fields was fostered via direct experience working in various global and local companies.

Our strength is our team’s keen knowledge of the ins and outs of the workforce mobility industry – we have extensive experience as a client, as a service provider, and even as an assignee. We also boast having a top-notch real estate and destination services network in the Philippines, which has been built up over the past 15 years.

We are accredited to directly process applications with the Philippines’ Bureau of Immigration, ensuring that all transactions we do for our clients and their employees are legal and go through the correct guidelines and procedures.

We are a sister company of Vanguard Screening Solutions, the Philippines largest and preferred background screening firm. Our core values reflect Vanguard Screening’s reputation for providing world-class services at competitive local prices as well as its relentless focus on innovation and client satisfaction.

Vanguard Workforce Mobility

Team Leadership and People Management

<ul>
	<li>Lead, supervise, and support a team of Destination Services Consultants to ahieve service delivery goals and performance standards</li>
	<li>Assign workloads, monitor team productivity, and ensure efficient resource allocation</li>
	<li>Conduct regular team meetings and support employee engagement initiatives</li>
</ul>

Destination Services Operations

<ul>
	<li>Oversee end-to-end destination and relocation services including orientation, settling-in support, housing coordination, local area familiarization, and employee transition activities</li>
	<li>Ensure timely and accurate execution of destination service requests and assignments</li>
	<li>Manage escalations and resolve complex employee or client concerns</li>
	<li>Monitor service timelince and maintain service quality standards</li>
</ul>

Client &amp; Stakeholder Management

<ul>
	<li>Serve as the escalation point and maintain strong relationships with clients, employees, vendors, and internal stakeholders</li>
	<li>Conduct regular communication and provide updates regarding services status and operational matters</li>
	<li>Support client retentions and contribute to service enhancement initiatives</li>
</ul>

Process Improvement &amp; Compliance

<ul>
	<li>Identify opportunities to improve operational efficiency and service delivery processes</li>
	<li>Develop and implement standard operating procedures and best practices</li>
	<li>Ensure compliance with company policies, contractual requirements, and applicable regulations</li>
	<li>Maintain accurate records, reports, and service documentation</li>
</ul>

Operations Management

Stakeholder Management

People Management

Customer Service

Destination Services Consultant Team Leader

Dot Property Philippines is the number 1 Real Estate platform in the Philippines. This is under Dot Property Group, a Media Company operating 10 Websites, Events and Magazines across Asia, with the goal of offering the most comprehensive choice of properties to consumers, whilst being the most effective advertising platform and lead generator for property professionals in the region.

Dot Services Philippines Inc.

Job Description:

We’re looking for a passionate and results-driven Business Development Manager for our events, awards and expo team based in Makati to play a key role in delivering Philippines' most prestigous real esate industry programs

You’ll manage relationships with property developers from first invitation through to the celebration of winners — guiding participants through the awards process, presenting thevalue of participation, and selling winner marketing packages that help developers gain maximum recognition and exposure.

Beyond the awards, you’ll play a central role in selling exhibitor and sponsorship opportunities for major property expos in Manila and Cebu, and the Dot Property Connect networking forums — ensuring these events are commercially successful through strong partnerships and creative solutions.

Telephone Skills

Business Development

Events Management

Account Management

Negotiation

Selling

Closing Sales

Events Sales Executive

Our culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.

WE DELIVER THE DIFFERENCE
Purpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. 

WE CARE
And that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging.  We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.

WE GROW TOGETHER
We never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

DHL Express (Philippines) Corporation

<ul>
	<li class="text-justify">Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the public</li>
	<li class="text-justify">Shipment Delivery is to meet RDD and PU are uplifted as per RFU and no miss PU.</li>
	<li class="text-justify">Always attend to customer need in a professional, friendly and courteous manner.</li>
	<li class="text-justify">Electronically Record via a scanner (or manually if required) all shipment process activities</li>
	<li class="text-justify">Ensure safe handling, security, and integrity of all shipments while in transit</li>
	<li class="text-justify">To be able to communicate with Dispatch / CS when customer needs changes and uses initiative to meet customer need</li>
	<li class="text-justify">Ensure all cash transactions resulting from the delivery or collection of shipments</li>
	<li class="text-justify">Reconcile all non-delivered shipments and ensure priority is given to these for the next delivery cycle</li>
	<li class="text-justify">Ensure the maintenance of allocated vehicle</li>
</ul>

Driving Skills

Courier

<ul>
	<li class="text-justify">Manage the Network Control Group to effectively manage the real time response to fiight and shipment incidents that occur within the Gateway. Manage and lead the activation of fiight contingency plans and transportation movements.</li>
	<li class="text-justify">Manage unit handling duty lAS invoicing for MNL GTW clearances and perform admin functions in lAS for charge code maintenance, account exemption, and account instructions</li>
	<li class="text-justify">Provide proactive and immediate response to external customers with escalated service issues</li>
	<li class="text-justify">Provide tracing service for the network and interface with local country customer service on service incidence and inquiries</li>
	<li class="text-justify">Support the strategic business interest, development of annual NCG plan and strategies, implementation of plans, setting of performance targets and infrastructure development.</li>
	<li class="text-justify">Ensure Regional Must Dos are implemented and KPls achieved</li>
	<li class="text-justify">Provide accurate and analytic performance I incident report to enhance Hub service quality / performance.</li>
	<li class="text-justify">Carry out any task that is required by his or her superiors from time to time.</li>
	<li class="text-justify">Prepare accurate and sufficient monthly space booking to support the shipment moving through the warehouse</li>
	<li class="text-justify">Co-ordinate contingency flights/plan so operations can action in order to avoid or minimise service impact</li>
	<li class="text-justify">Provide proactive customer notification and service recovery: real time responses to offload, technical delays, send Recap reports to the whole network.</li>
	<li class="text-justify">Provide information on DHL network flight space allocation.</li>
	<li class="text-justify">Provide linehaul report for Transportation Manager as required</li>
	<li class="text-justify">Manage space allocation for both own network and commercial airlines to secure space and minimize offloading as directed by the Transportation Manager</li>
	<li class="text-justify">Negotiate with airlines for ad hoc airline bookings</li>
	<li class="text-justify">Liaise to provide day to day linehaul administration</li>
</ul>

Persuasion and Negotiation

Action Planning

Aviation

Communication Skills

Network Control Manager

<ul>
	<li>Lead and manage the overall customer service operations and strategy</li>
	<li>Ensure achievement of key performance indicators (KPIs) and service standards</li>
	<li>Drive customer satisfaction, service quality, and customer loyalty</li>
	<li>Handle major customer complaints and escalation cases</li>
	<li>Oversee contact center operations (calls, email, web support)</li>
	<li>Develop and implement service improvement and recovery programs</li>
	<li>Manage and develop customer service staff and team performance</li>
	<li>Plan and execute business and operational strategies</li>
	<li>Identify opportunities for revenue growth and upselling services</li>
	<li>Continuously improve processes using technology and system enhancements</li>
</ul>

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