Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Customer Service Representative, you will perform the following (but not limited to) duties and responsibilities:

<ul>
	<li>Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer.</li>
	<li>Resolve problems and issues in a professional manner and engage with customers to identify additional needs.</li>
	<li>Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services.</li>
	<li>Achieve challenging individual, team, and contact center targets.</li>
</ul>

Customer Service Representative | New Graduates are Welcome to Apply | Ilocos

As a Project Management Associate, you will be performing the following tasks on a daily:

<ul>
	<li>You will be responsible for supporting projects in the Technology Delivery Centers by tracking and managing project management office activities.</li>
	<li>Assist in tracking and managing project management office activities.</li>
	<li>Proactively monitor and report on the execution of deliverables.</li>
	<li>Contribute to the development and improvement of project control processes.</li>
	<li>Contribute to the development and improvement of project control processes</li>
</ul>

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Customer Service Representative | New Graduates are Welcome to Apply | Ilocos

Project Management Associate | Ilocos Norte