Our culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.

WE DELIVER THE DIFFERENCE
Purpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. 

WE CARE
And that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging.  We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.

WE GROW TOGETHER
We never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

DHL Express (Philippines) Corporation

<ul>
	<li>Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the public</li>
	<li>Shipment Delivery is to meet RDD and PU are uplifted as per RFU and no miss PU.</li>
	<li>Always attend to customer need in a professional, friendly and courteous manner.</li>
	<li>Electronically Record via a scanner (or manually if required) all shipment process activities</li>
	<li>Ensure safe handling, security, and integrity of all shipments while in transit</li>
	<li>To be able to communicate with Dispatch / CS when customer needs changes and uses initiative to meet customer need</li>
	<li>Ensure all cash transactions resulting from the delivery or collection of shipments</li>
	<li>Reconcile all non-delivered shipments and ensure priority is given to these for the next delivery cycle</li>
	<li>Ensure the maintenance of allocated vehicle</li>
</ul>

Customer Service

Driving Skills

Courier

<ul>
	<li>Carry out any administrative task that is required for the Service Centre</li>
	<li>Assist in ensuring operational practices and procedures are carried out effectively</li>
	<li>Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures</li>
	<li>Process outbound material according to the latest processes and procedures</li>
	<li>Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures</li>
	<li>Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through acting where equipment is falling below operating standards</li>
	<li>Keep the process area clean and tidy and make sure it is ready for the next process cycle</li>
	<li>Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organization’s business processes</li>
</ul>

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