Our culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.

WE DELIVER THE DIFFERENCE
Purpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. 

WE CARE
And that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging.  We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.

WE GROW TOGETHER
We never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

DHL Express (Philippines) Corporation

Overall Role Purpose:

Performs network and administrative duties on behalf of the Service Centre in order to process material (both inbound and outbound) and provide network and shipment information often within tight time-frames.

Accountabilities:

Internal Customers:

Service Centre Supervisor

· Carry out any administrative task that is required for the Service Centre

· Assist in ensuring operational practices and procedures are carried out effectively

· Carry out any task that is required by his or her superiors from time to time. 

External Stakeholders: 

Sub-contractor

Work with sub-contractors ensuring all activities are being carried out timely and meet service standards

DHL Service Centres

Offer administrative and operational supports to Service Centre operations.

 

All Operations Staff

· Work with other team-mates to perform and complete day to day activities

Process:

Network Duties

· Process inbound material upon arrival and make sure

· is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures

· Process outbound material according to the latest processes and procedures

· Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures

Administration Duties

· Keep the process area clean and tidy and make sure it is ready for the next process cycle

· Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards

· Expand knowledge of other roles within Operations in order to carry out these functions through a rotational shift mechanism.

Operations Agent

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises Incorporated

<ul>
	<li>Develop and implement inventory operational standards for staff compliance</li>
	<li>Utilize computer systems to electronically track inventory flow, scan stock, and reconcile inventory</li>
	<li>Address and resolve staff or client complaints/grievances to protect the reputation of a company and ensure a satisfied clientele</li>
	<li>Record daily deliveries and shipment to maintain the information required for periodic inventory reconciliation</li>
	<li>Assign and delegate job tasks to inventory personnel to ensure operational objectives are achieved</li>
	<li>Create and maintain spreadsheets for the report and analysis of data</li>
	<li>Proffer recommendations to management on operational policies and objectives required for improved performance</li>
	<li>Utilize fixed asset tracking software to monitor and regulate shipment from a warehouse</li>
	<li>Coordinate and manage daily physical cycle counts</li>
</ul>

Inventory Manager

Overall Role Purpose:

<ul>
	<li>Generate revenue for the Retail Sales Cash Channel</li>
	<li>Convert cash shipment queries from Customer Service (50 cash acquisitions /FTBs per month)</li>
	<li>Maintain converted cash customers (25 regular cash customers per month)</li>
	<li>Maintain portfolio of regular cash customers in RSD database (50 regular customers)</li>
	<li>Daily target of 35 phone calls</li>
	<li>Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</li>
	<li>Assist Retail Team in implementation of promotional and merchandising activities</li>
</ul>

Key Activities:

Retail Sales Manager

<ul>
	<li>Undertake any projects/duties as assigned by the Retail Sales Manager</li>
	<li>Carry out any task that is required by his or her superiors from time to time.</li>
</ul>

Customers

<ul>
	<li>Act as Retail Sales / Cash customers’ main contact for DHL, responding and satisfying their sales and post sales requirements.</li>
	<li>Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li>
	<li>Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li>
	<li>Provide customer-oriented service at all times relating to specific sales issues.</li>
</ul>

Country Sales Function

<ul>
	<li>Liaise closely with Sales Channels and other departments within DHL to ensure that a full cost-effective service is maintained and that target for the area is achieved.</li>
	<li>Ensure co-operation with other members of the sales team and throughout the sales force.</li>
</ul>

Persuasion and Negotiation

Analyzing Data

Brand Management

Business Development

Customer Service

Communication Skills

Retail Outlet Officer

Quezon City is a vast and teeming city with a steadily increasing income and occupation of one-third of Metro Manila’s total land area. It now serves as the Philippines’ government center with the legislature and other important government offices located in its area. All of these are reminiscent of the same noble dream that brought forth the creation of the City.

Quezon City is situated on the northeast portion of Metro Manila. It is bounded on the north by Caloocan City and San Jose del Monte City in Bulacan Province, on the east by San Mateo and Marikina, on the south by Pasig and Mandaluyong, San Juan and Manila, and on the west by Valenzuela, Caloocan, and Manila. Its northeastern and eastern boundaries are defined by the Novaliches Watershed and the Marikina River. With an area of 16,112.58 hectares (based on 1995 GIS graphical plot), it is the largest among the sixteen (16) cities and one (1) municipality in the region and is almost one-fourth the size of Metro Manila.

VISION

The Quezon City Government envisions itself to be a model of effective governance and responsible leadership, working in partnership with the citizenry in building a Quality Community. 

MISSION

To provide quality service which will make Quezon City an ideal community where people live, work and do business in a hospitable, progressive & peaceful environment.

For more information on the application process, kindly visit the link below to learn more.

t.ly/Hpx8



Quezon City Local Government

Welcome to the Quezon City Internship Program recruitment platform!

We're excited to have you on-board and experience your on-the-job training (OJT) with us.

In this program, we are looking for passionate, responsible interns to join our various departments here in the Quezon City Government.

Learn and experience the ins-and-outs of our daily routines and procedures as passionate government public servants.

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Operations Agent