AboitizPower is the holding company for the Aboitiz Group’s investments in power generation, distribution, and retail electricity services. We are among the largest power producers in the Philippines, with a balanced portfolio of assets located across the country. We are also a major producer of renewable energy, with several hydroelectric, geothermal, and solar power generation facilities.

Driven by our purpose of “Transforming Energy for a Better World,” AboitizPower is a leading Philippine energy provider dedicated to building a sustainable and balanced fleet of generation capacities. We prioritize responsible operations and investments that support the country's energy transition goals, focusing on renewable energy sources for a cleaner future while improving our traditional assets to ensure the nation continues to grow.

We urge everyone to be vigilant against scams involving fraudulent employment offers with Aboitiz Power Corporation. To ensure your security, please correspond and refer to the official channels only.

1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower
4. Facebook: https://www.facebook.com/AboitizPowerCorporation
5. Tiktok: https://www.tiktok.com/@aboitizpowerofficial

AboitizPower

The position holder is responsible for providing additional support to all related Environmental requirements of ARI. This position holder is also responsible for ensuring the environmental compliance of all project sites with the applicable environmental laws, rules, and regulations including but not limited to the conditions stipulated in the issued Environmental Compliance Certificate (ECC) and other environment-related permits/licenses.

Outcomes Expected and Responsibilities:

<ul>
	<li>Assists in the drafting of an effective Environmental Management Plan with appropriate environmental standards to curb potential environmental incidents and non-compliances.</li>
	<li>Assists in the preparation and summary of the Environmental budget to optimize resources and maintain compliance.</li>
	<li>Coordinates and processes environmental studies per project, including 3rd party services if necessary.</li>
	<li>Prepares and creates Environmental procedures, policies, and guidelines related to project development and execution.</li>
	<li>Recommends the planning and implementation of Environmental programs that are in line with the corporate goal of attaining World-Class Status.</li>
	<li>Collaborates with the Stakeholder Relationship Compliance Team in getting necessary environmental documents such as SLUP, FLAg, EGGAR, Tree Cutting Permit, etc.</li>
	<li>Ensures compliance with all government environmental licenses and permits by constantly monitoring requirements and timely submission to avoid fines and penalties.</li>
	<li>Works hand in hand with the project-based Pollution Control Officer and ensures compliance with the ECC and EIMP commitments, including regular monitoring and reporting of all environmental matters, issues, or concerns that may arise throughout the duration of the project.</li>
	<li>Reviews the contractor bidding and tendering documents to ensure alignment and achievement of overall Environmental goals.</li>
	<li>Achieves Environmental goals through effective coordination with internal and external stakeholders, including but not limited to addressing all non-compliance issues, monitoring Environmental compliance or performance, or gathering data to improve Environmental standards and procedures.</li>
	<li>Conducts site visits to check conditions and support the project team as needed in the implementation of the Environmental Management Plan.</li>
	<li>Performs regular inspections of sites, workshops, and offices to ensure environmental rules and procedures are followed and assures compliance of all project sites to applicable national, local, and community laws pertaining to the Environment.</li>
	<li>Acts as a forest-management specialist of ARI.</li>
	<li>Prepares all Environmental reports required by customers, company personnel, and/or regulatory agencies.</li>
	<li>Prepares summary Environmental Management Plans, programs, incident reports, and accomplishment reports and applies mitigation/innovations to succeeding programs.</li>
	<li>Monitors and prepares reports on Environmental KPIs and results.</li>
</ul>

Environmental Management Specialist

The Specialist for Environmental Management (EM) is responsible for the following: 
● Providing support in the design of EM governance to build and sustain a pro-active environment management culture 
● Providing support in the implementation of EM programs. and recommending improvements to align BU EM programs with the established 1AP EM programs 
● Evaluating the effectiveness of environmental compliance programs and corporate standards through audits and regular performance assessments. 
● Assisting and coordinating with BU Envi focal points in Environment-related Stakeholder engagement activities

Environmental Specialist | Cebu

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

The department’s administrative assistant reports directly to the department head and works closely with other department’s administrators and coordinates with the department’s Teaching or Graduate Assistants for instructions related to work; delivery and expectations in daily operations and management. The position provides support for administrative concerns as well as secretarial/clerical tasks, as needed, to relieve the department head and other department administrators of routine and minor functions/responsibilities related to daily office operations and management. 
 
Administrative Support

<ul>
	<li>Entertains telephone calls, email and walk-in inquiries and relays information to concerned people accordingly.</li>
	<li>Maintains department files and documents.</li>
	<li>Handles the safekeeping of department keys.</li>
	<li>Coordinates with offices on faculty hiring, contracts, course offerings, lab fees, budget, and related matters.</li>
	<li>Coordinates with relevant offices for the maintenance, improvement, and safety of department facilities, including scheduling pest control, general cleaning, and repairs of equipment and fixtures.</li>
	<li>Drafts correspondences and reports for department head’s review/approval</li>
	<li>Assists department head and faculty with data collection, facility reservations, student notices, promotions, recruitment, and annual school events.</li>
	<li>Facilitates scheduling and implementation of course and faculty evaluations in coordination with faculty</li>
	<li>Handles reproduction and distribution of departmental and special exams while facilitating the assigning of proctors</li>
	<li>Coordinates with faculty, lab techs, and offices on student clearances, visiting professors, and guests.</li>
	<li>Schedules department, faculty/group, and student consultation meetings as requested</li>
</ul>

Faculty Support

<ul>
	<li>Assists the Undergraduate and Graduate Program Coordinators with student’s IPS or Advisement, as requested</li>
	<li>Assists all concerned faculty during online and manual registration</li>
	<li>Coordinates with the faculty in relation to schedule of classes; classrooms for special sessions and/or activities</li>
	<li>Coordinates with faculty to prepare and reproduce exams, quizzes, validation exams, and provide documents for comprehensive exams.</li>
	<li>Generates/Provides reports as requested and needed information/forms upon approval of the dept. head</li>
	<li>Facilitates submission of Thesis or Capstone Defense documents upon dept. head approval.</li>
	<li>Informs faculty of notices or instructions from the dept. head or other departments/offices.</li>
	<li>Assists faculty with class transport and fieldwork subsidy arrangements</li>
	<li>Assists with course syllabus uploads upon request</li>
	<li>Drafts certificates and reports/documents as needed</li>
</ul>

Student Support

<ul>
	<li>Assists in the processing of student’s requests</li>
	<li>Provides guidance/instructions to graduating students in relation to internal clearance; exit Letter; etc.</li>
	<li>Facilitates student requests for activities and access to ES Mini Library facilities.</li>
</ul>

Financial Support

<ul>
	<li>Processes payments, reimbursements, and budget transfers and E-Requisitions; and manages petty cash under department head's supervision.</li>
	<li>Drafts reports related to Annual Budget Requests; Minor and Major Improvement requests; Laboratory Fees; etc</li>
	<li>Monitors office supplies and other materials.</li>
	<li>Serves as liaison officer and/or provides support in relation to ES Scholarship Program and other fund-raising activities, as needed</li>
	<li>Coordinates with various offices in relation to other special/urgent dept purchases</li>
	<li>Coordinate with the Accounting Office for financial concerns</li>
</ul>

Administrative Assistant | Department of Environmental Science

LEADER OF GLOBAL IT INFRASTRUCTURE

TRT provides IT support and managed services across the world. We work with IBM, HP, Dell, Cisco EMC, Netapp & many other server, storage and networking brands within a strict SLA model, to provide our customers all around the world with cost-effective IT solutions.


TRT Global Solutions Philippines Inc.

Job Functions

Field Services Incident Management's role is to support Technical Service team to oversee all cases that require Field Engineer intervention and to ensure Field Engineer, internal or external, resources are always available.

Workflow:

1) Engage TRT field engineer or service partner engineer, should TRT field engineer is not available, tickets require onsite intervention.

a) For Service Partner Engineer (SePs):

<ul>
	<li>Negotiating and engaging the appropriate service partner for the ticket considering the cost, SeP capability and the complexity of the ticket.</li>
	<li>Request approval to issue purchase order for the payment of service partner engineers (SePs).</li>
	<li>Coordinate with accounts to process the service partner purchase order</li>
	<li>Coordinate with accounts and ensure service partners are paid on time.</li>
	<li>Resolve disputes with SePs</li>
	<li>Blacklist SePs that perform below par.</li>
</ul>

b) TRT Field Engineer (FE)

<ul>
	<li>Engaging the appropriate field engineer for the ticket considering FE capability, FE Access, and the complexity of the ticket.</li>
	<li>During outside business hours, request OOH (out of office hours) approval before engaging in the activity.</li>
	<li>Check the activity summary from the field engineer and only close the task if the summary is complete.</li>
</ul>

2) Coordinate with field services team lead for locations that require additional service partners or field engineer.

Deliverables Required:

1) Ensure all site visits are completed within the agreed SLA of the customer. Any potential missed SLA should be escalated to team leader.

2) Ensure all service partner engineers are sent to sites with PO.

3) Ensure all TRT field engineers are sent to site with task and OOH approval for OBH engagement.

4) Ensure accurate &amp; timely issuance of purchase order requests (PORs) for SePs and OOH approval request for TRT FE.

5) Create daily/weekly/monthly reports for managed services clients

6) Documentation of problem resolution into TRT’s knowledge base

7) Continuously learn additional technical and non-technical skills

8) Compliance with company policy

Pay: Php40,000.00 - Php80,000.00 per month

Field Services Incident Manager

PwC Philippines has been providing professional services in the Philippines for over 100 years. We stick to the highest quality standards in delivering audit and assurance, tax and advisory services within and outside the Philippines.



PwC Philippines

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Responsibilities include but are not limited to:

<ul>
	<li>Manage the planning and execution of client engagements</li>
	<li>Be actively involved in business development activities to help identify and research opportunities on new/existing clients</li>
	<li>Render client accounting services such as but not limited to: tax compliance services, payroll services, bookkeeping, cash management, statutory audit assistance, statutory financial statements</li>
	<li>Support professional development activities such as coaching, performance management and facilitation of in-house continuing education programs</li>
</ul>

Client Accounting Services Tax Manager

The OpsPlan, Compliance &amp; Business Services Manager is responsible for managing business services and the team engagement, operational planning, financials, vendor contracts and relationship, IT assets, and compliance. The role is on top of the Team;s budget planning activities, and is point person for delivering the requirements of the OpsCom and Information Security Core, for monitoring of the department’s hiring requirements, and for strategizing to keep the team highly engaged. Furthermore, being responsible for IT Finance, the role ensures alignment of budget and actual costs to the team’s financial objectives.

OpsPlan, Compliance & Business Services Manager

SMX Convention Center is a fast-growing company managing six (6) exhibition and convention venues in key cities across the Philippines, namely: SMX Convention Center Manila, SMX Convention Center Aura, SMX Convention Center Davao, SMX Convention Center Bacolod, Megatrade Hall , and Cebu Tradehall. With over 41,480 square meters of total leasable space, SMX boasts of modern facilities and amenities matched with distinctive, professional and personalized service. It is envisioned to be the premier venue for local and international meetings, conventions, exhibitions, social and corporate events.

SMX Convention Specialist Corp.

The Director of Banquet and Event Services at the SMX Convention Center is responsible for overseeing the seamless execution of events, banquets, and exhibitions. This role involves fostering a sales-oriented culture, delivering exceptional customer service, managing expenses effectively, providing leadership, and supporting the overall financial success of the convention center. Additionally, the Director is responsible for accrediting caterers and booth contractors, ensuring supplier compliance, and collecting valuable event feedback.

Director of Banquet and Event Services

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned

Receives and records Office correspondences and communication materials and carries out appropriate actions

Handles coordination and logistical support requirements for meetings, events, and activities

Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations

Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services

Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement

Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs

Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness

Coordinates with Campus Security and Mobility Office on campus security and safety protocols

Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture

II. Financial Management Support

Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for

Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)

Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office

Assists in monitoring collection activities of Graduate School of Business

III. Records Management Support

Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy

Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines

IV. Human Resource Matters Support

Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed

Provides support in filling in of vacancies in the School through:

Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Administrative Assistant for Administrative and Student Services

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

At Ylopo we offer team members:

<ul>
	<li>a commitment to personal development,</li>
	<li>guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,</li>
	<li>excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,</li>
	<li>team building events, team lunches/ happy hours, and other company wide events</li>
	<li>a supportive, caring environment dedicated to continuous learning and growth.</li>
</ul>

Ylopo is now entering a very exciting and high-growth stage and we’re looking to add more great people to our driven, fun, and close-knit staff. Ylopo is an ideal place to work for anyone who wants to be in a growing industry, winning atmosphere, with the ability to be autonomous and develop professionally.

 

Responsibilities:

<ul>
	<li>Manage the onboarding and setup of real estate clients monthly on both Google Business Profile and Google Local Services Ads platforms.</li>
	<li>Gather necessary documentation and details via email to complete the setup and optimization process.</li>
	<li>Serve as the primary point of contact via email for clients during onboarding and ongoing support.</li>
	<li>Handle incoming inquiries, provide guidance, and resolve issues promptly using Salesforce and other internal tools.</li>
	<li>Work directly with Google support teams to troubleshoot and escalate client-specific concerns.</li>
	<li>Create, edit, and maintain GBP profiles, ensuring optimal representation and engagement.</li>
	<li>Regularly publish posts and updates to boost local SEO and visibility.</li>
	<li>Continuously look for improvements to workflows and client onboarding experience.</li>
</ul>

Marketing Operations Coordinator – Google Business & Local Services Specialist

Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. 

Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. 

Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products.  

Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities.

VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services.

MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.


Autohub Group of Companies, Inc.

Primarily responsible for the efficient and effective facilitation of vehicle reception and providing customer services in the Dealership Service Workshop through liaising between the customer and the workshop and monitoring the progress of vehicles being serviced.

Service Advisor

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

The Service Manager is responsible for assisting and coordinating with the stakeholders of the business. Monitors business operational activities and contributes to the effective production of products and/or provision of services. This position supervises day-to-day activities to ensure efficient service that meets the expectations and needs of customers and clients/partners.

Service Manager

Established on April 25, 2018, Global SME Loans Inc. (“GSLI”) is a subsidiary of Global Dominion Financing, Inc. (“GDFI”), providing financial services to small and medium-sized enterprises in the form of non-collateral loans.

With the pandemic’s economic impact on SME’s, GSLI has shifted loan products and is now providing non-collateral loans to overseas Filipino workers (for both land-based and sea-based workers).

GSLI is part of the Asialink Group of Companies and has an interest in financing, credit and collection services, banking, insurance, and human resource services.

Employees, being the backbone of the organization, have a big role in preserving this reputation. Not only by providing quality and efficient service to clients but also by conducting ourselves to the highest standards of professionalism, integrity, and commitment while doing business.

----
Corporate Name: Global SME Loans Inc.
SEC Reg Number: CS201806083
Certificate of Authority Number 1166

Global SME Loans Inc.

<ul>
	<li>Supervise and lead the customer service team, including hiring, training, scheduling, and performance management.</li>
	<li>Develop and implement effective customer service policies, procedures, and standards.</li>
	<li>Handle escalated customer complaints and issues, ensuring prompt resolution.</li>
	<li>Analyze customer feedback and data to identify trends and recommend service improvements.</li>
	<li>Collaborate with other departments (sales, product, operations) to ensure a seamless customer experience.</li>
	<li>Maintain up-to-date knowledge of company products and services to support the team and customers.</li>
	<li>Prepare regular reports on team performance, customer satisfaction, and service issues.</li>
	<li>Stay current with industry trends and best practices to continuously enhance service quality.</li>
</ul>

Customer Service Manager

WHO ARE WE?

Maxima is a company with a 35-year history providing customers with quality heavy and industrial equipment to support their needs. We're a subsidiary of Marubeni Corporation, a global Fortune 500 company. We're the sole distributor of Komatsu Construction and Mining Equipment, as well as Bomag Compaction machines.

WHAT CAN I EXPECT?

At Maxima, our people are the heart of our business. With over 800 employees, we aspire to give you career opportunities and job security where you can pursue new ideas and take action to build your future. You’ll be part of a team working together to achieve value-driven and innovative services where you can play a vital role in achieving growth and excellence.

You can expect a conducive working environment, various learning opportunities, competitive compensation and benefits package, fun and dynamic activities and depending on your role, opportunities to work abroad. 

WHAT ARE WE LOOKING FOR?

You will be part of a professional and passionate team who are working together to achieve value-innovative services and can play a vital role in achieving growth and excellence.


Maxima Machineries Incorporated

About the role:

Jr. Service Associate in Maxima plays an important role in ensuring that all requests related to service assistance and customer care tickets are prepared and completed. In this role, initial assignment will include the following:

<ul>
	<li>Validate requests and create service job orders</li>
	<li>Process Service documents needed to execute and close service job orders</li>
	<li>Endorse service job orders to service advisors</li>
</ul>

Clerical Skills

Attention to Detail

Customer Service

Time Management

Critical Thinking

Jr. Service Associate

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Responsible for order processing of Sales Orders and Purchase Orders.</li>
	<li>Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.</li>
	<li>Encodes data and orders in the system diligently and accurately for database building.</li>
	<li>Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.</li>
	<li>Follow up customers on payments and collection of such payments.</li>
	<li>Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.</li>
	<li>Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.</li>
	<li>Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.</li>
	<li>Confirmation and verification of returned invoices and reasons for rejections.</li>
	<li>Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.</li>
	<li>Follow established policies and procedures especially established timelines, cut-offs and lead times.</li>
	<li>Performs other duties that may be assigned by immediate superior from time to time.</li>
</ul>

Customer Service Representative

Customer Service Operations

<ol>
	<li>Oversee efficiency of order management and fulfillment based on client requirements.</li>
	<li>Facilitate Account Management and Maintenance for new and existing clients.</li>
	<li>Monitors KPI as agreed with Principals in the contracts or as set by DSPI management.</li>
	<li>Ensures timely monitoring and effective coordination of stocks' availability with principal / suppliers.</li>
	<li>Supervises Customer Service Representative, Invoicer and Outbound Customer Service Representatives.</li>
	<li>Responsible for database maintenance of customers' information and principals' information.</li>
	<li>Tracks the accounts receivables and collections.</li>
</ol>

<ol>
	<li>Handles complaints and feedbacks.</li>
	<li>Ensures close coordination with Warehouse in carrying out retrieval of returns from customers, partners and principals.</li>
	<li>Performs other duties that may be assigned by the immediate superior from time to time.</li>
	<li>Responsible for ensuring compliance with Quality Management System (QMS) standards, ensuring timely closure of corrective actions, and continuously improving department processes to maintain product and service quality.</li>
</ol>

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