British Developments is a large, multi-million-pound property investment company operating across Europe, with ongoing expansion into Asian markets. The company focuses primarily on the acquisition, management, sale, and rental of residential and mixed-use property assets. British Developments operates a non-client-facing model and outsources the majority of operational and professional services internationally, enabling efficient scaling and cost-effective asset management across multiple jurisdictions.

British Developments LTD.

Are you a bright, dependable woman who dreams of a stable, international career with a respected European entrepreneur?

Join a successful property investment and development group as the Executive Personal Assistant / Lifestyle Manager to its Director — a position that blends professionalism, travel, and personal growth in an atmosphere of trust, respect, and calm living.

You’ll support a well-established company director who values loyalty, intelligence, and discretion above all else.

Every day will bring something new — from organising travel and meetings with international partners to helping create a harmonious home and work environment. This is not a corporate grind but a chance to be part of a meaningful, long-term partnership built on mutual respect, learning, and shared success.

If you’re seeking a genuine opportunity to grow, travel occasionally to beautiful European destinations, and work closely with a thoughtful and fair leader who rewards honesty and hard work, this could be the career of a lifetime.

Compensation

₱60 000 – ₱80 000/month

Paid travel &amp; accommodation during trips

Annual leave, company holidays &amp; international retreats

Family-style, long-term work culture

Application

Send CV + short cover letter explaining your background and why you’d be a loyal, long-term fit. Please include your social media link. 
All applications confidential.

Executive Personal Assistant Lifestyle Manager

Rustan Marketing Corporation or RMK is one of the several companies under the Rustan Group of Companies. It was established in 1964 and is now a leading nationwide wholesale distributor of various international prestige brands. With a network of more than 700 wholesale and retail outlets in key cities and trading centers nationwide, Rustan Marketing Corporation has well established itself as a fully-integrated distribution service company with multi-distribution channels that include department stores, major supermarkets, drugstore chains, convenience stores, wholesalers and sub-distributors.

Rustan Marketing Corporation

The Senior Key Account Manager will be responsible for driving sales growth, strengthening strategic partnerships, and expanding business opportunities with key retail and distribution partners in the beauty industry. This role requires strong commercial acumen, deep understanding of beauty product categories, and the ability to develop effective account strategies that maximize brand presence and profitability.

Senior Key Account Manager

We have four (4) Brand Associate (BA) vacancies for the following Divisions:

<ul>
	<li>1 BA for Beauty &amp; Cosmetics</li>
	<li>1 BA for Luggage</li>
	<li>1 BA for Homecare</li>
	<li>1 BA for Ladies' Footwear</li>
</ul>

Job Summary:

<ul>
	<li>To provide marketing input and support to the brand, by working closely with the Senior Brand Manager (SBM)/Brand Manager (BM), and the Sales Team, as well as the entire group / division and by aligning with the marketing processes / activities with the brand’s business plans, objectives and strategies.</li>
	<li>Must demonstrate commitment to the Company’s overall strategy, messages, and delivery of programs – working at all times in line with the Company’s best practice and in full support of its initiatives.</li>
	<li>Critical to success will be to feel fully part of and work well within the group / division.</li>
</ul>

Brand Associate

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Digital Health Director architects the future of virtual care. This role focuses on scaling the telehealth platform, integrating remote monitoring technologies, and ensuring that digital consultations provide the same clinical rigor and patient intimacy as in-person visits.

Why Join MedGrocer?

You will have the autonomy to design a national virtual care ecosystem and lead the digital transformation of healthcare delivery. By expanding our telehealth capabilities, you provide immediate, life-saving medical access to patients through our innovative platform.

Key Responsibilities

<ul>
	<li>Architect the long-term telehealth strategy, including the expansion into specialized virtual clinics (e.g., chronic disease management, mental health).</li>
	<li>Direct the integration of remote patient monitoring (RPM) and diagnostic tools into the virtual care workflow to enhance clinical outcomes.</li>
	<li>Lead the design of telehealth quality-of-care benchmarks and ensure 100% compliance with digital health regulations and data privacy laws.</li>
	<li>Oversee the recruitment and training strategy for a national network of virtual healthcare providers to ensure service scalability.</li>
	<li>Drive the adoption of telehealth among corporate and pharma partners by demonstrating clinical efficacy and patient engagement data.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Digital Health Director | Makati

Happy Skin is the country's favorite homegrown brand of makeup that cares for your skin. Made in the world's beauty capitals of Korea, Japan & Taiwan. ✨

PURPOSE:
Happy Skin was born to create and offer innovative products that are good for your skin. Each product should be of high quality, easy-to-use, approachable and non-intimidating, thus, empowering you with confidence & effortless beauty, and delivering happiness.

COMPANY VALUES:
1. Passion
2. Excellence
3. Innovation
4. Customer Happiness
5. Teamwork
6. Integrity
7. Work-Life Balance

Happy Skin

<ul>
	<li>Support visual merchandising execution across stores</li>
	<li>Coordinate with suppliers and vendors for fixtures, displays, and materials</li>
	<li>Ensure store visuals align with brand guidelines and campaign requirements</li>
	<li>Assist in rollout of in-store promos and merchandising plans</li>
	<li>Handle administrative tasks related to operations and store support</li>
</ul>

Operations Admin Manager

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Mental Health Professional directly supports the mental health needs of patients through individual and group consultations and holistic interventions. You will operate within a corporate setting to provide both face-to-face and telehealth support, ensuring that mental health services are accessible and effectively integrated into the workplace.

Key Responsibilities

<ul>
	<li>Assess the mental and emotional well-being of patients through regular wellness check-ins and individual clinical consultations.</li>
	<li>Develop and implement evidence-based care plans and psychological interventions in coordination with the Mental Health team.</li>
	<li>Facilitate group sessions and seminars on various topics related to well-being to foster a proactive mental health culture.</li>
	<li>Manage patient triaging and de-escalate high-risk or emergency cases effectively via face-to-face or telehealth channels.</li>
	<li>Monitor patient progress through regular evaluations and maintain accurate records to ensure continuity of care.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Mental Health Professional | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth.

The Psychometrician directly supports the mental health needs of clients through holistic interventions. They work alongside other Mental Health Professionals to ensure we meet our clients’ needs in the most effective way.

Key Responsibilities:

<ul>
	<li>Monitors client progress through regular wellness evaluations</li>
	<li>Works with the Mental Health team to develop care plans for clients using evidence-based psychological interventions</li>
	<li>Coordinates with the Mental Health team for appropriate client triaging and escalations</li>
	<li>Facilitates group sessions on various topics related to well-being</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Psychometrician | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Mental Health Professional | MD directly supports the mental health needs of patients through individual and group consultations and holistic interventions. You will operate within a corporate setting to provide both face-to-face and telehealth support, ensuring that mental health services are accessible and effectively integrated into the workplace. 
 
Key Responsibilities

<ul>
	<li>Assess the mental and emotional well-being of patients through regular wellness check-ins and individual clinical consultations.</li>
	<li>Develop and implement evidence-based care plans and psychological interventions in coordination with the Mental Health team.</li>
	<li>Facilitate group sessions and seminars on various topics related to well-being to foster a proactive mental health culture.</li>
	<li>Manage patient triaging and de-escalate high-risk or emergency cases effectively via face-to-face or telehealth channels.</li>
	<li>Monitor patient progress through regular evaluations and maintain accurate records to ensure continuity of care.</li>
</ul>

 
Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Mental Health Professional | MD

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Senior Customer Experience Manager is a strategic leader responsible for guiding the Customer Experience team and shaping the patient journey. You will drive initiatives, mentor a dedicated team, and implement processes that define MedGrocer's standard for exceptional patient care.

Why Join MedGrocer?

You will have the autonomy to spearhead high-impact organizational transformations and drive the long-term roadmap for patient engagement while overseeing the professional evolution of your management team. By architecting seamless service delivery models and resolving high-stakes operational challenges, you directly elevate the quality of care for patients across our integrated health platforms.

Key Responsibilities

<ul>
	<li>Architect and scale the long-term customer experience strategy to ensure consistent service excellence across all telehealth and pharmacy touchpoints.</li>
	<li>Lead and develop a multi-tiered team of supervisors and specialists, driving high performance through advanced coaching and organizational design.</li>
	<li>Leverage advanced data analytics and predictive modeling to identify systemic patient pain points and present actionable strategic insights to executive stakeholders.</li>
	<li>Oversee the resolution of high-criticality escalations and partner with Product and Engineering teams to automate and optimize the patient journey.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Senior Customer Experience Manager | Makati

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

The Club &amp; Community Manager oversees the daily operations of the wellness studio while serving as the primary driver of community engagement, member satisfaction, and experiential programming. This leader manages staff performance, ensures the delivery of luxury-level guest experiences, and brings the brand to life through events, partnerships, and curated wellness activations.

Key Responsibilities

1. Operational &amp; Team Leadership 
Lead all front-of-house and back-of-house operations, including staffing, scheduling, and team development.

<ul>
	<li>Ensure flawless execution of service delivery, safety standards, and overall club ambiance.</li>
	<li>Manage KPIs related to revenue, membership growth, retention, operational efficiency, and guest satisfaction. 
	 
	2. Community Building &amp; Member Experience</li>
	<li>Build strong relationships with members to foster loyalty, personalized care, and community culture.</li>
	<li>Implement initiatives that improve member engagement, satisfaction, and retention 
	 
	3. Brand Collaborations &amp; Partnerships</li>
	<li>Identify and establish collaborations with wellness, beauty, fitness, and lifestyle brands aligned with the studio’s ethos.</li>
	<li>Manage planning and execution of product launches, brand activations, pop-ups, and co-branded experiences inside the club.</li>
	<li>Oversee partnership logistics including vendor communications, scheduling, space allocation, licenses/permissions, and KPIs for event success. 
	 
	4. Class Programming &amp; Special Experiences</li>
	<li>Develop the group class schedule including breathwork, sound therapy, mobility, recovery classes, workshops, and specialty sessions.</li>
	<li>Recruit, onboard, and coordinate with instructors to ensure programming variety, quality, and alignment with wellness trends.</li>
	<li>Manage bookings, attendance, and class feedback to continually refine offerings.</li>
	<li>Lead production of special community classes, themed experiences, and seasonal wellness events. 
	 
	5. Studio Events &amp; Community Activations</li>
	<li>Conceptualize and execute in-house workshops, member socials, wellness talks, expert sessions, and other special events.</li>
	<li>Collaborate with marketing on content creation, promotions, and outreach for events and collaborations.</li>
	<li>Track event performance, foot traffic, member satisfaction, and business impact. 
	 
	6. Operational Excellence &amp; Brand Standards</li>
	<li>Maintain a pristine, spa-like environment that meets luxury wellness standards.</li>
	<li>Ensure all brand touchpoints—from service flow to visual merchandising—reflect the studio identity.</li>
	<li>Oversee inventory, equipment needs, and facility upkeep in coordination with the operations team.</li>
</ul>

Club & Community Manager

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Conduct Pre-Op calls to collect patient medical history</li>
	<li>Review health history, including medications, any allergies, and review specific instructions for what patients need to do prior to procedure</li>
	<li>Explains procedures/ treatment to patient and/or family members.</li>
	<li>Document appropriately the care/instructions given to the patient.</li>
	<li>Carries out physician orders.</li>
	<li>Maintain accuracy and completeness of patient's medical record</li>
	<li>Record and report pertinent observation regarding the patient</li>
	<li>Maintains the standards of nursing care and implements the policies and procedures of the department</li>
	<li>Communicate effectively to all physicians and other healthcare professionals</li>
	<li>Provides quality care to patients and work with multi-disciplinary team to ensure the highest patient satisfaction</li>
</ul>

Remote Registered Nurse Pre Op | Work From Home

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

Under the supervision of the Director, the School Nurse provides nursing care and assists the school physicians in servicing the medical needs of students, faculty, staff, and other school personnel. The position will also help augment the current staff complement at the Office of Health Services as we set strategies to secure the health and safety of the Loyola Schools as we aim to provide optimum healthcare to everyone.

Main Duties and Responsibilities:

I. Medical Services Support

<ul>
	<li>Initial Assessment and Coordination
	<ul>
		<li>Coordinates schedules for online/onsite consultations, follow-up, and routine interviews.</li>
		<li>Conducts initial interviews for the consulting students online or on-site.</li>
		<li>Assists the doctors in wound dressing, administering injections, and other clinic procedures.</li>
		<li>Takes vital signs of the patients.</li>
		<li>Makes rounds of the Observation Area and monitors progress of students in the said area.</li>
		<li>Assists in the arrangement of transport for the conduct of patients for referral.</li>
		<li>Assists in calling of referral students for interview/follow up.</li>
		<li>Coordinates and sets an appointment with psychiatrist and other professional help for the referral student, per instruction/advice of the attending physician.</li>
		<li>Assists in contact-tracing and monitoring of active cases as needed</li>
		<li>Performs as a First response team, as needed.</li>
		<li>Assists in calling and monitoring of students with disability</li>
		<li>Coordinates with other offices and faculty regarding health status of students as needed</li>
	</ul>
	</li>
	<li>Infectious and Communicable Disease Team Member
	<ul>
		<li>Assists and monitors the implementation of infection control procedures at the Infectious Patients triage area.</li>
		<li>Assists in monitoring and preparing reports related to Infectious consultations</li>
		<li>Manages triage of infectious patients; assures necessary isolation and containment protocols.</li>
		<li>Assists in the screening, isolation, contact tracing, development, and implementation of 
		infection control protocols in her designated area.</li>
		<li>Assists in liaison with University Physician for reporting of current COVID-19 cases.</li>
		<li>Conducts regular checks of reported cases to determine clustering.</li>
	</ul>
	</li>
</ul>

II. Health Education Support

<ul>
	<li>Wellness and Fitness Programs/Comprehensive Anti-Drug Abuse Program (CADAP) Support</li>
	<li>Health Education Program Facilitator</li>
</ul>

III. Frontline and Administrative Support

<ul>
	<li>Manages shift in front desk reception, triage of patients, and likewise directs patient flow and queuing as needed.</li>
	<li>Keeps the clinic premises orderly and clean</li>
	<li>Maintains logbook wherein students/employees sign for medicines given to them</li>
	<li>Assists in the inventory of supplies, equipment, and medications for the isolation of infectious patients.</li>
</ul>

IV. Records-keeping and Documentation

<ul>
	<li>Assist in the screening of incoming freshman medical record such as checking if the vaccine records are complete, if there are special needs or any psychological problem before entering in the university</li>
	<li>Assists in the filing and safekeeping of medical records.</li>
	<li>Keeps, records, monitors, and summarizes reports of OGC referrals.</li>
	<li>Assists in contact tracing reports and generates reports for consultations and procedures</li>
	<li>Generates reports and keeps records of students with disability.</li>
</ul>

V. Performs other duties in the clinic, as may be assigned by the School Physician

School Nurse

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

<ul>
	<li>Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care</li>
	<li>Prepare patients for and assist with examinations or treatments</li>
	<li>Administer medications as prescribed by physicians</li>
	<li>Monitor, record, changes in patients' conditions and report symptoms</li>
	<li>Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition</li>
	<li>Modify patient treatment plans as indicated by patients' responses and conditions under direction of physician and senior medical staff</li>
	<li>Monitor all aspects of patient care, including diet and physical activity.</li>
</ul>

Registered Nurse

Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.

Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.   

As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”

Kalibrr Remote

We are looking for a Customer Success Associate to focus on our CollaborateMD product. CollaborateMD delivers a cloud-based practice management and medical billing software that avoids complicated workflows in the front office and simplifies the billing process for the back office. Detailed analytics offer you visual insights to key information that keeps your practice running at a high level of efficiency. Now you can get back to what matters most, patient care.

EverHealth - CollaborateMD

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home &amp; Field Services, Health Services, and Fitness &amp; Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. 

We are looking for a Customer Support I, to focus on our CollaborateMD. CollaborateMD is part of the EverHealth vertical of EverCommerce. Our mission is to build a technology platform that enables medical practices of all sizes to make care more informed, more personalized, more interactive, and more adaptable. Our platform has been used by thousands of physicians who in turn have provided care to millions of patients. Our products can be completely tailored to any medical practice—small, large, or specialty—and are open to third-party innovation via a robust API. Our people and the enthusiasm for healthcare is contagious. We’re one of the most tech-forward healthcare players in the EHR industry and our philosophy “more time with patients, less time doing paperwork” drives constant innovation throughout the company.

Responsibilities

<ul>
	<li>Provide software support for our clients by answering and responding professionally to urgent inbound tickets, chats, and calls, tracking them at various stages of completion</li>
	<li>Work to identify the root cause of the clients’ problems, providing answers and solutions in a way that is easily understood, guiding promptly through the resolution while also delighting the customer</li>
	<li>Be a support representative and consultant for various subjects related to the CollaborateMD platform, both the web and mobile application, iOS features, and Partner information.</li>
	<li>Proactively identify clients experiencing repeated issues or requests that are not resolved to the clients’ satisfaction while identifying possible opportunities for escalation</li>
	<li>Utilize internal tracking tools to manage issues between customers, sales, support, and engineering</li>
	<li>Work cross-departmentally with multiple teams to find, analyze, and resolve client issues.</li>
	<li>Represent the voice of the customer by gathering and sharing customer feedback about our products and service </li>
	<li>Provide recommendations to your leadership team about how to improve customer experience</li>
	<li>Work closely with the account management team to maintain a continuous knowledge of accounts.</li>
	<li>Navigate through applications and company tools to research and resolve customer inquiries</li>
	<li>Provide excellent customer care and focus; focusing on assessing the customers’ needs and provide the correct answer, path, troubleshooting, or method for an outstanding customer experience</li>
	<li>Actively participate in developing the company knowledge base as well as improving team and customer resources by recognizing patterns of technical issues trends through customers’ outreach and recommendations for self-service articles </li>
	<li>Strive to meet and go above personal and team targets and goals</li>
</ul>

Customer Support I

<ul>
	<li>Enroll our clients who are US based health care providers, diagnostic laboratories and medical facilities as preferred providers in health care networks.</li>
	<li>Gather required enrollment documents from new clients.</li>
	<li>Assist in completing enrollment forms.</li>
	<li>Maintain accurate and current client information using spreadsheets and/or online databases.</li>
	<li>Respond to general inquires as the in-house knowledge source on clients enrollment particulars.</li>
	<li>Identify and report issues to appropriate departments and management leadership.</li>
	<li>Build and improve working relationships with insurance company enrollment staff.</li>
	<li>Maintain confidentiality of client information by adhering to strict, established regulations.</li>
	<li>Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.</li>
</ul>

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